21578 comments found.
Please help me !!! this is my site http://huynamdemo.tk/product/bun-mam/ Please help me Customize my product single page like demo https://the7.io/ecommerce-book/product/traditional-indian-cuisine/
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
I wrote a few issues on the support page, but I still have not got an answer. I’ll very be happy if you can help me.
Hi,
Please note that we do not process tickets on weekends. Unfortunately we’re humans – not robots and have to rest 
A bit patience please – we’ll get back to you really soon.
Is there a options to login as demo-admin and see demo of this theme https://the7.io/corporate/ or download a demo of this https://the7.io/corporate/
OK! can you give me at least information for example: is it possible to remove or add Section like “SERVICES WE PROVIDE” , “WHY WORK WITH US” or is it possible to use different modules for different pages
Hi,
Yes, sure.
I like your theme very much. I will use this theme at http://www.muhabbet.org nearest time.
Busted! You have used this purchase code on 15 different domains. It violates Envato Standard License and is not cool. Please purchase missing licenses ASAP as we have to report the incident to Envato. Could you de-register the license elsewhere I am using it only for BLOBB.co Could you also please give the 15 domains used?
(Replied to your PM.)
Hi! I can see the below, none of the website expect http://azhagibeauty.com are using The 7, though we tried implementing the theme, but when it didn’t meet the client requirements we removed the theme and will install another theme, then we de-register as far as the subdomains, we try showing them to the client, when client is satisfied we would ask them to buy a licence for their main domain, if the requirements doesn’t meet we use a different theme, I can share the screenshots of all the wp admin page where the websites we hold doesn’t have DT7 without licence.
You cannot consider registering and de-regestering as a licence use, because if we can’t use the theme for a website we don’t use it… and we can’t buy licence for every demo we show right? If you say it is wrong both of us loose business!!!
And Now also for Blobb.co an important plugin isn’t supporting Ajax, we are trying to resolve the issue, if it isn’t resolved we are forced to remove dt7 and use another theme. You need to consider those.. and if you say that we are mis-utilizing the licence, either you need to change the way you consider copyright or we need to stop using DT7 Completely. I would recommend some other theme to the client!!!
We had to forward the information on the incident to Envato. Let us wait for their response on correct license usage.
As for the issue with the theme, please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
It is not an issue wit the theme, the hotel booking plugin is not allowing visual composer
See as I said we had to uninstall dt7 on blobb.co, now you consider the licence to be misused!!!
okay!
Hi, with last update Woocommerce settings in “product page” for ””Product image width” wont work, just use 100% width and short description goes bellow. I’m not searching for help just reporting this issue. Thank you.
Hey @Tomic,
Thanks for report. Forwarded to our dev team.
(Though if you need a solution ASAP – you can always get in touch with our support 
)
Hello
I will need to make a presentation website for an international technology company (can you suggest me a template!?). Needs
a) a retractable menu for mobile
b) 2 or 3 column grid system
c) polylang multilanguage plugin compatibility (otherwise wpml)
Thank you for your help
Hello,
I do not see the answer! +
1 / supports 100% RTL?
2 / Is I able to put the logo in the middle of the main horizontal menur?
Regards
Hi,
Answers to the first comment: “yes” to all questions.
Answers to second comment:
1. Officially no. However many people are using The7 for their RTL sites and are happy with it.
2. Yes.
Hello, I have a website with the7 theme. I added a video with revolution slider to the home page of my website and the top bar and menu, both of them disappeared, it does not appear on any page. Could you help me please?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
ok, done! thanks
Hey there
I am having trouble with the revolution slider coming with the theme. So basically I am able to do my designs and/or use a slider theme. However when I load the slider in the normal Wordpress page the font showing vs the font used when designing the slides are completely different. This started happening after I updated my theme a few weeks ago. Any ideas?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
1. New: long awaited The7 Licenses Management Tool: https://repo.the7.io/manage/
Love it. Thank you
Hi,
You are very welcome
Hi guys how are you?
We need to create a website for an investor presentation. The site doesn’t need to be functional and it only needs to have this layout on the top header and menu:
https://prnt.sc/iorzv9If we choose your template, could you help us customize it according to the description? We can give you the images/texts just to put them on the right place. They don’t need to work. We only need help with the top bar and menu. The rest of the site we can handle it.
We are just creating the look & feel of the site, but it needs to be as it is on the layout. Please let us know asap. Thanks
Hi,
I’m afraid wo do not offer customization services at this moment 
favicon not displaying
Answered your other comment.
For some reasons the favicons are not displaying on google chrome? Any way to fix this issue?
They seems to be displaying in all other browsers. I have tried clearing all caching plugins and also clearing history. None of them work for chrome.
Hello,
Even with cache cleaned, favico tends to “stick”. This is a browser specific behavior and nothing can be done about it. Except waiting.
Hi
Can you add photos sorting options?
Now it is only possible to sort albums
Regards Kris
Hello Kris,
Technically this is not a hard thing to do. However in order to perform sorting of pictures (not albums), complicated DB query required. Such requests are very expensive in terms of server resources consumption. In other words, when people will start using it, it will create an overload on the server.
Hello; i have imported the demo but i can see only the main pages in all demos? Why you did your demos like that ? I need the other pages demos too..How can i get them ?
Hello,
Pages/posts/etc. on pre-made websites are bundled. So there physically no way only homepages were imported without the rest of the pages/posts.
Please check corresponding post types.
i asked why and you didtnt answered..i bought nearly 70 themes..i can import whole pages ..why i cant get that pages ? and then whyyou have too much demos if we cant get ?
I’m sorry but you are confusing something. What you are describing is impossible.
If you experience any issues with the theme – please get in touch with our support at support.dream-theme.com
Thanks!
Hello,
How i can import the the7-corporate slider revolution on the web site? Many regards.
I want to sell digital products(E-books) with direct download option from website after purchase. Is “https://the7.io/ecommerce-book/” this demo support this feature???
Hi,
Yes, this feature is supported via WooCommerce.
Actually ecommerce-book demo have WC installed and set up, but it’s not very obvious.. I’ll talk to our designer so she makes sure that people see it better.
Is it possible to download ebook directly from this theme after completing the purchase process???
All eCommerce stuff is handled using WooCommerce plugin (which is an industry standard).
So, yes, it supports digital goods with instant download.
how can I eliminate the sidebar in a taxonomy and show 4 columns in woocomnerce?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi there,
After using many other, “popular” themes I have finally purchased The7. So far, so good. After some server adjustments the installation was simple, documentation is to the point, importing demo content worked perfectly.
The funny thing is within a demo gallery I found this video link: https://www.youtube.com/watch?v=YEi_gUElWzA
I personally am an R&B/Soul guy but was surprised to find it. I just thought it was funny.
Here’s to hoping for a good experience with your theme.
Thank you!
Hi, please help! With reference to The Grid – How can I disable the hover effect on mobile devices?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
