22385 comments found.
Hi, Is there a way to use javascript to change the style/color of GoogleMaps? Maybe that would be good for a next update. I think it would make your theme bigger.
eg. something like that: http://bit.ly/2p0ouwf
Best regards
Hi,
The built-in Google map module is just a simple embed. Having colored maps is more complex and requires an API key (created by the end user) and a lot more code/bloat and most customers won’t use it so for this it’s best to use a plugin, like the one you’ve mentioned. Did you already download and try the plugin you mentioned? https://snazzymaps.com/plugins/wordpress – or does it have issues?
- AJ
Aj, Is there a way to line up all my links in my header to the bottom of the header and also my logo. I want to put my company name underneath my logo and have my links all be in the same line. This way my logo stands out and is on top of all text (links and company name) in the header. Please let me know.
Thanks!
Hi,
To be honest I’m not 100% sure what you want to do, do you have a quick mockup by any chance or a sample site you are trying to recreate?
- AJ
add_filter( 'vcex_post_type_grid_entry_blocks', function( $blocks, $atts ) {
// Add new section after media
$blocks = wpex_array_insert_after( 'media', $blocks, array(
'myprefix_category_tag' => function() {
return '<span class="category_class">'. get_the_category( get_the_ID() )[0]->name .'</span>';
}
) );
// Return blocks
return $blocks;
}, 10, 2 );
But I think If I want to realise my idea, I must replace “category_class” section to auto detect class. And after I will add custom css to every category name. For example:
$catname = get_the_category( get_the_ID() )[0]->name;
add_filter( 'vcex_post_type_grid_entry_blocks', function( $blocks, $atts ) {
// Add new section after media
$blocks = wpex_array_insert_after( 'media', $blocks, array(
'myprefix_category_tag' => function() {
return '<span class="<?php echo $catname;?>">'. get_the_category( get_the_ID() )[0]->name .'</span>';
}
) );
// Return blocks
return $blocks;
}, 10, 2 );
But it doesnt work. Can you say what is wrong, Or Have you any suggestion?
Hi,
Actually if your theme is up to date there are new and better filters you can use also get_the_Category returns an array so you can’t use it as you have. Example code that should work:
add_filter( 'vcex_post_type_grid_media', function( $media ) {
$categories = get_the_category();
if ( $categories ) {
$category_output = '';
foreach ( $categories as $category ) {
$category_output .= '<span class="cat-' . $category->term_id . '">' . $category->name . '</span>';
}
$media = $media . '<div class="myprefix-categories">' . $category_output . '</div>';
}
return $media;
} );
Result: https://cl.ly/q672
- AJ
Thank you very much. I asked tjis from some developers, but they cant do it. You are awesome

Hello AJ,
I’m making a simple list of Portfolio Items – which are videos – with just item title and excerpt, grouped by month.
The item singles only contain an image linked to the videos in items’ oEmbed field.
So ideally the titles in this list would directly open these videos in iLightbox
I’ve tried with Portfolio Grid with only 1 column, but I can’t list by month grouping, and each title opens in iLightbox the item’s image, not the video in its oEmbed field.
So I’m trying with the “W4 Post List” plugin I use for blog posts, but the titles also logically open the items.
Would it be straightforward to replace in the plugin file, the “href” content with Total’s oEmbed field syntax – also adding “wpex-lightbox” as title class :
// Template
public static function template_title($attr, $cont){
return sprintf(
'<a class="post_title w4pl_post_title" href="%1$s" title="%2$s">%3$s</a>',
get_permalink(),
the_title_attribute( array('echo' => false)),
get_the_title()
);
}
Michel
Hi Michel,
I am not familiar with the W4 Post List function so that is something you would have to ask them about also because if you override the plugin you may not be able to update later on without loosing your changes.
But if all you want is a simple list of titles that open lightbox video it would only take like 5-10 minutes to code your own module (aka shortcode) for that. Here is a starter class if you want to make a new VC module for this – https://wpexplorer-themes.com/total/docs/new-vc-module/
Here is an example for the HTML for a video lightbox: https://wpexplorer-themes.com/total/docs/adding-ilightbox-popups-inline/
And to grab the video URL you can do so like this:
$post_id = get_the_ID(); $oembed_video_url = wpex_get_post_video_oembed_url( $post_id ); $embed_url = wpex_get_video_embed_url( $oembed_video_url );
- AJ
Hello AJ,
Thank you indeed for these nice tips, and your documentation is as always really helpful 
So I’ll practice with this later.
Michel
my image is size of 980×535px, but when i took it as a image logo, it always display small, how to make it bigger as its original size?
Hi,
It’s hard to know without looking at the site. Please double check your settings at Appearance > Customize > Header and under the “Fixed Header” if you are using the shrink style make sure to tweak the height value for your logo or switch to “standard” sticky style. Also under Customize > header > Logo there is an option for the logo height.
Or you can share the URL and I can tell you how it’s being modified 
- AJ
Hi, AJ Thank you very much for your answer, I have found the point, just as you described, it’s the shrink style size limited the image, I have change the option and the logo is all right. Thank you. Have a nice day。
David
Are there known issues regarding this theme when making database modifications for transferring to new hosts? I built a site using Total in a subfolder on a client’s hosting account. Everything was working perfectly, including the DNS pointing, until it became time to replace the instances of siteurl.com/NewSite with newsite.com in the database using a search and replace. Uploading the database preserved all the data in the WordPress install but wiped all the information exclusive to the Total theme completely. Any idea what could be causing this?
Hi,
I’m assuming you are referring to the theme settings? If so, Total uses native WordPress functions and data cells for this. It’s impossible for them to be deleted. These are stored in the database based on the folder name (how WordPress theme_mods work) so if you renamed the theme folder it would explain why you don’t see the same settings. That’s pretty much the only reason why you may not see the settings, unless the database theme_mods table was removed somehow by your query.
Please be sure though in the future to login with the account used to make the purchase or make sure to purchase the theme since support is for verified buyers only. I can to log in for you and see what’s going on if needed.
- AJ
f
Hello,
I am using 2 image carousels on our homepage. Community and Advocacy & Recognition sections. http://www.absolutebikes.net/WP_Staging/This seems to be an intermittent issue, images are stacking up on devices and randomly when we refresh the page. Any tips or tricks to resolve this? Or would there be a better way to display the same functionality? Much appreciate your input. Thanks Steph
Hi,
I tried refreshing the homepage many times on Chrome, Firefox and Safari without any issues. Are you seeing the issue on any specific device or browser?
Usually these problems would be caused by 3rd party lazy loading image scripts or improper caching. Are you using any lazy load scripts on the site?
Also are you by any chance using a CDN like CloudFlare? That could cause issues if using the rocket loader which is known to occasionally break js functions.
- AJ
thank you! Added a caching tool and all seems to work great. LOVE this theme.
Hello AJ, It appears we are still having issues. See screenshots.
http://www.absolutebikes.net/WP_Staging/wp-content/uploads/2018/03/image001.png http://www.absolutebikes.net/WP_Staging/wp-content/uploads/2018/03/image002.pngWe are experiencing this on various devices and browsers. The only tools we are using outside of your theme is Slider Revolution, which is set on smart loading and the Events Calendar. I have also installed WP Fasted Cache. Any suggestions you have would be much appreciated. We would like to go live with the site asap and without loading issues. Thank you. Steph
Hi Steph,
I am still not able to recreate the errors on my end. What browser are you using in that screenshot?
This is what it looks like for me when testing in FireFox, Safari and Chrome: https://cl.ly/q9te
And here is Microsoft Edge – https://cl.ly/q9GE
I tried refreshing many times to see if I can break the carousel as well as I had my partner and support staff test and no one can break the issue.
Are you 100% sure you aren’t using any 3rd party CDN on your site such as CloudFlare? Or does your server use Varnish? (common on bluehost hosting).
The weirdest part is in your screenshot it’s only breaking for the carousel with the logos but not the carousel above it (they work exactly the same) – are there any specific settings for this carousel that are different then the one above (speed, animation, etc)?
- AJ
Hi AJ, It is the strangest thing, right? it happens so randomly. It has happened on Firefox/Windows laptop and Safari/iphone 6.
I don’t know what these are, so not being used: Are you 100% sure you aren’t using any 3rd party CDN on your site such as CloudFlare? Or does your server use Varnish? (common on bluehost hosting).
Let me check with my hosting co. Datarealm.
On our page, I have image carousel, post carousel (pulling from tribe event calendar), then image carousel. The image carousels are the rows stacking up. The 2 image carousels are almost the same settings, different speeds.
Are we trying to do too much on one page load? Thanks Steph
Hi Steph,
No it wouldn’t matter how many carousels you load, you could add 50 of them and it wouldn’t make a difference it’s fairly basic javascript. I just tried again on some other computers and still no issues. Are you able to check your browser console and see if there are any errors if you can recreate the issue again?
- AJ
Thanks for the help on this. Steph
hi! I also came across this: http://www.absolutebikes.net/WP_Staging/wp-content/uploads/2018/03/Screen-Shot-2018-03-14-at-10.12.24-AM.png
Hello AJ, Any updates on this issue? I am happy to open a ticket for further investigation. Please let me know. Thank you. Steph
Hi Steph,
Sorry for the delay, this has been a very crazy week for me. Looking at your site the carousel is still working perfectly for me and I don’t see this error either – http://www.absolutebikes.net/WP_Staging/wp-content/uploads/2018/03/Screen-Shot-2018-03-14-at-8.54.59-AM.png – this could cause the issue but this script is not being added by the theme. Have you tried disabling any other plugins on your site to test?
Max Execution shouldn’t cause this issue since the carousel is javascript driven not PHP driven, but it’s possible if your server is timing out even if the error isn’t caused by Max Execution I still highly recommend increasing it.
This – http://www.absolutebikes.net/WP_Staging/wp-content/uploads/2018/03/Screen-Shot-2018-03-14-at-10.12.24-AM.png – isn’t an error, the theme has some CSS “hacks” to fix issues in older browsers which throws a warning but wouldn’t actually create errors. Also the error you see wouldn’t be theme related since no one else is having the problem.
Where is your site hosted? Are you 100% sure you aren’t using a CDN like CloudFlare?
Even when I test using emulators (so in other countries/internet providers) I can never recreate the broken page. Which almost seems like it’s only a problem on your end….very very weird.
If you disable the auto play for the carousel does it help at all?
- AJ
Hello AJ, Thanks for getting back with me. I moved the site to production on Wednesday. https://www.absolutebikes.net/
I increased the Max Execution, all good there. thanks.
We are not using CDN or CloudFlare. Hosing is with: https://www.datarealm.com/
I believe we fixed the issue by turning off Auto Width. All good here. https://www.absolutebikes.net/wp-content/uploads/2018/03/Screen-Shot-2018-03-16-at-11.47.11-AM.png. Any other settings I should turn off?One minor glitch on the post events carousel. See screenshots. How do we get images to center instead of left justified? This only happens on mobile devices.
https://www.absolutebikes.net/wp-content/uploads/2018/03/IMG_3454.png https://www.absolutebikes.net/wp-content/uploads/2018/03/IMG_3456.pngThanks again for all your help. steph
Hi Steph,
- I’m glad it’s working now. I tested locally and I can’t break the carousel with auto-width enabled. But definitely good to know so if someone else ever has the issue again I can ask them to disable that to test. Thanks for the tip.
- The images not being centered on mobile are caused from the hover animation which makes the item inline blocks. You can use some CSS to turn them into blocks like this:
.wpex-carousel .wpex-image-hover {
display: block;
}
Of course uploading larger images may be best so that the images are at least as wide as the gray content below.
- AJ
hi AJ, sorry. One last question. Where should this code be placed? Thank you for your expertise. Steph
Please have a look here: http://wpexplorer-themes.com/total/docs/making-css-edits/
oh! yes, I didn’t think to add it there. I am good. Thank you once again. Take Care, Steph
Hello AJ, I’ve a blog that is not on WordPress and I’m using WP RSS element in VC to display it on my WP homepage but featured images don’t appear for some reason. What would cause this? Thanks for the help
I don’t believe the WordPress RSS widget displays images by default, but also does your feed actually have images? Can you share the URL to the feed so I can take a look and try myself?
- AJ
Hi, is it possible to use two sidebars (left and right) simultaneously?
Hi,
There isn’t a built-in setting but it is possible via child theme. See here: https://wpexplorer-themes.com/total/add-double-sidebars-layout/
Only like 3 people have ever requested it, which is why I haven’t added the extra bloat to the theme, but if more customers request the layout I will build it into core.
- AJ
I hope you will integrate it in the future
I’m thinking to use it for our new city portal in the future and we need selectable dual sidebar without extra coding.
I added it to my todo list. However, adding the code in your child theme or adding it in the theme by default is exactly the same in terms of speed/optimization so in the end it really wouldn’t matter if you add it yourself or it’s in core 
- AJ
But if it is in core, than you can integrate in categories and pages/post: select a sidebar for that position too
thanks
cstibi
Hi AJ, having trouble hiding “logo-text” on mobile devices. Adding css rules works fine in desktop browsers, but does not work on the mobile. The logo text is still displayed. Any ideas ? Thanks.
Can you share the URL so I can look?
Any chance the issue is just cache related and you just have to clear your mobile cache?
- AJ
Hello can I use custom post type’s extra fields (like staff member) with Elementor Pro? Or it is just work with your special Visual composer blocks?
Hi,
This is something you’ll need to ask Elementor because I am not familiar with everything they have to offer. But basically all these extra fields are just standard “custom fields” (meta) so if Elementor has options to display post meta then it should work just fine. Total has a shortcode as well – https://wpexplorer-themes.com/total/docs/advanced-custom-fields-shortcode/ (see second part) but I don’t know if Elementor modules all support shortcodes in their fields.
- AJ
Hi, I have tried it with Elementor Pro. At this moment it reads only standard metas, but in the future it will be compatible with ACF. thanks cstibi
Hi AJ,
I’m in a bit of bind here and need you to look at this as soon as you can.
On Wordpress 4.9, Total 4.6 and Woocommerce 3.3.3.
Right now when I go here http://bit.ly/2oRql6Q
I get the following errors under each product listing:
Notice: product_type was called incorrectly . Product properties should not be accessed directly. Backtrace: require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/Total/woocommerce.php’), woocommerce_content, wc_get_template_part, load_template, require(’/plugins/woocommerce/templates/content-product.php’), do_action(‘woocommerce_after_shop_loop_item’), WP_Hook->do_action, WP_Hook->apply_filters, woocommerce_template_loop_add_to_cart, wc_get_template, include(’/plugins/woocommerce/templates/loop/add-to-cart.php’), WC_Product_Variable->add_to_cart_text, apply_filters(‘woocommerce_product_add_to_cart_text’), WP_Hook->apply_filters, custom_woocommerce_product_add_to_cart_text, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /home/neilmarce110/neilmarcello.com/wp-includes/functions.php on line 4147
I just got off Woocommerce support and had a staging site setup to verify using the Storefront theme and they determined that it might something to do with the theme as I updated Woocommerce 3.3.3 this past week.
Here is the excerpt from WC support:
Me – I had updated to WC 3.3.3 this past week. So I know everything worked prior to this. I will need to check to see when the last update on the theme was made.
WC – Yes, the update to 3.3.x included some changes that would impact your theme
The other error I’m seeing is not an error at all, but rather a setting that has been turned on to debug your site’s payment gateway
You can turn that off here: ScreenShot: http://cld.wthms.co/fdRJtJ
Me – Ok so what are the changes? I could at least provide that to the theme developer (Total Theme) so that he can also check
WC – They should be aware of the changes made to the theme templates
Me – Thanks will do now
WC – As they are included in the WooCommerce templates. That are included in WooCommerce. They just need to make their changes to the new templates in place of the old.
I would appreciate any help with this from you or your team.
Thanks AJ Neil
Just so you know AJ, I had also run into issues with Autoptimize and W3TC plugins and WC had worked with me to get this disabled and ultimately removed as it caused issues with their plugin and Braintree.
So if you find my site to be slow it’s one of the reasons. I do however have WP Rocket which I had discussed with Keycdn and WC support to ensure it works with their plugins. I have not installed Rocket yet, as we discovered these errors that I posted above.
Awaiting your response.
Thanks Neil
An Update: I googled this problem and found this and this:
https://github.com/woocommerce/woocommerce/issues/14369 https://github.com/woocommerce/woocommerce/wiki/Deprecation-in-coreI checked the wp-config and found the debug to True, and had to turn it to false based on the recommendation. The errors don’t show up now, but don’t know if the problem has gone away.
Neil
Hi Neil,
I don’t see the error on the site, did you manage to fix it?
Total has already been updated to work with WooCommerce 3.3.x and you shouldn’t have any errors, also I did a search for the code mentioned in the error “Notice: product_type was called incorrectly” but it’s not even in the theme – https://cl.ly/q5E3 – so it’s not possible for the theme to cause that.
Personally I have found autoptimize to actually slow down most sites and cause more issues then good and also W3TC already has minify functions so you don’t need both. That said WP Rocket is a very good solution and would recommend it over those 2 plugins. Although using a good WP host with built-in cache is generally the best way to go (Flywheel, WPEngine, Kinsta..etc).
Did you manage to fix the issues? I don’t have any errors when testing on my computer and no other customer seems to be having these errors either.
If you do continue having error notices just open a private ticket though so I can log in and look (request your ticket be assigned to me).
- AJ
Hi AJ,
I had turned off the debug option in wp-config and that error stopped showing. So I just don’t know if it solved the problem or just turned off notification.
Hence why I had commented in case you needed to see this and check if it is a bug or not. WC support seemed to think it was theme related so I decided to ask you.
Re the optimization of the website, I went with WP Rocket and Keycdn, and they both play nicely with Woocommerce so far.
I also took your advice regarding images, etc and had to revise the design of the website a little, like removing unnecessary sliders. While Slider Revolution is awesome on its own, it’s not needed on my website, and the native sliders you have provided do the job for me and what I am providing.
Also moved the site from a shared hosting to a VPS which is about what I can afford for now. Someday a dedicated server may be needed. ;o)
For a photo heavy website it’s good enough I think compared to others I have tested on the speed and optimizing test sites. Heck even google’s own development sites run slow on their own page insights tool. :o)
Content and functionality is still high priority for me.
Thanks for all your help so far and I will keep an eye out for updates, etc from you.
Hope you’re doing well AJ. Have a nice weekend.
Neil
Nice! Well, the site is loading fast for me 
If you disabled debug it won’t fix any actual “errors” so if you do still have an error and want me to look you will need to submit a ticket with the FTP logins so I can look since it seems your site is the only one getting the error notice.
- AJ
Hi AJ,
I enabled debugging vi wp-config to log to the debug.log file and those same errors still exist.
So I will open a ticket so you can see what they are and if there is anything you can do about it.
I will send the ftp logins as well.
Thanks Neil
Hi AJ,
Ticket has been submitted.
I could not upload the error log file as I am not sure what format is accepted, but partially included the first errors logged.
Please let me know if you need anything else.
Thanks Neil
Hi AJ,
Just wanted to let you know that the error hasn’t shown up since my last email to you. I guess it might have been my page cache or something.
Thank you for your help. Neil
Nice 
Hi,
When I use this feature: https://wpexplorer-themes.com/total/docs/page-header-backgrounds/ (background image on page title), the breadcrumbs is not visible. how can I include the breadcrumbs under the title (for example instead of the subheading, or below subheading) ? - maybe a hook to include into functions.php file ? or to another php file of the theme ? - or at least, using a shortcode in the subheading field ?
Please help me.
HI there,
The breadcrumbs are just hidden via CSS for display purposes (looks better in my opinion) but you can display them by adding this custom CSS to your site: https://wpexplorer-themes.com/total/snippets/readcrumbs-page-header-background/
If you have any issues with that please let me know.
- AJ
Hi AJ,
How are you doing?
I just saw an update for WP Bakery:
There is a new version of WPBakery Page Builder available. View version 5.4.7 details. Automatic update is unavailable for this plugin.
Do I need to pay for this plugin to update it?
Thank you Neil
Hi Neil,
No you don’t have to pay for it. I’ll be updating Total tomorrow or Monday with the updated plugin – when you update your theme you will see a notice in the dashboard to update the plugin. The only big change was support for PHP 7.2 so it’s not a “crucial” update which is why I wanted to wait a few days until I had some other theme updates added that I wanted to make 
- AJ
please ignore, i found my own mistake !
Hi! I’ve been happy with your theme so far, and just showed some of your demos to a client. Now, I’m just wondering, I haven’t seen any new desings for a while, are you working on anything new?
Great, I’m glad you like it 
Actually we are working on a brand new landing page, image, thumbnail for themeforest and the live page as well as better/new demos.
If you have any suggestions/inspiration please let me know. It would be best though to submit a private ticket and request it be sent to “AJ” though instead of posting links to other sites here.
We want to make hundreds of new demos, we are looking for someone to assist with this as well, since currently only my partner and myself make demos but are usually busy with support, updates and the blog 
- AJ
Thanks for your reply, AJ. No, I have no specific suggestions. I only had the feeling that the current stuff is ageing. So, good hear you’re working on it. But HUNDREDS? OMG. I hope you can keep up the quality. Good luck finding a good assistant!
Hi, Can you please let me know how i can add the font ‘Proxima Nova Light’ to Total as a Body font?
It does not show up in the current font list. Thanks
Hi AJ, Kindly revert on my request.
Hello, Can you please revert on my query?
Hi,
I answered all pending questions yesterday in my Envato dashboard I have no idea why your comment didn’t show up until today, so weird 
Regarding your question…”Proxima Nova Light” is not a Google font so it won’t show up in the list of fonts, this is a custom font that needs to be dowloaded and then uploaded to your site.
Once uploaded to the site you can add it to the list of fonts easily via a child theme like this:
function wpex_add_custom_fonts() {
return array( 'Proxima Nova Light' );
}
This would be added to your child theme’s functions.php file.
In terms of adding the font to your site there are plugins you can use for that or you can just add the font files to your child theme and then the CSS to your child theme’s style.css file.
- AJ
hey guys,
just a quick one, we’re wanting to have a right hand sidebar on our pages, however we also want a full width image at the top. When we add the full width image it goes over the top of the sidebar instead of the side bar moving down below the image, is there a way to correct this? Only wanting an image not a title etc
thanks!
HI there,
You can use the Slider Field for this and some HTML to insert an image: https://cl.ly/q5uJ
But, if you want to add the same image on all pages or rather do it with code it’s very easy to insert anything anywhere via the theme hooks – http://wpexplorer-themes.com/total/docs/action-hooks/
- AJ
I have a problem with vertical style, with the header style. If i set Fixed, in small screens i can’t see all the menu, and if i set predefined, when i do scroll i lose the menu on the top.
Are there any option to do scroll and stop the vertical menu in the last menu category or in the last widget that i set?
Regards.
Hi,
If you use the Fixed style you can add a little CSS so that the content inside the vertical header overflows and you can scroll inside it. Or to simply alter the point at which the vertical menu changes to horizontal.
Can you share the URL so I can see what you have and give you my recommendation?
- AJ
Hi, the URL is www.paintballmurillo.com. Can you say me the code to solve the problem.
Regards.
This CSS should work when using the fixed style:
body.wpex-has-vertical-header #site-header-inner {
max-height: `00%;
overflow-y: auto;
}
How to add the CSS: http://wpexplorer-themes.com/total/docs/making-css-edits/
I will add the code in the next update also.
- AJ
Hi, i add that code to the personalized CSS with “max-height:100%” because i think you do a mistake writting ”`00%” and the problem is the same.
Can you review another time?
Regards.
Oh yes, it should be 100%.
The code works perfectly, but your site doesn’t have the header set to the “fixed” position currently so you need to update that in the Customizer.
This code was already added also in version 4.6.1 released yesterday.
- AJ
Hi, now it’s ok, but there is a problem, i can’t show subcategories. If you do clic on “Opciones Paintball” i have 3 subcategories into “Opciones Paintball” and i can’t see them.
If you see the same menu in your mobile you can see the subcategories clicking “Opciones Paintball”.
What happend now?
Regards.
Hi,
I hope you had a nice weekend.
Oh you are correct, if you add an overflow so you can scroll you won’t be able to see dropdowns. Good catch! Humm…there really isn’t a good solution that I can think of, the best idea is to disable the fixed header if you have a very long one to prevent issues on smaller devices.
If you want I can help with some custom code so instead of dropdowns your menu can work with Toggles, do you think that would be the ideal solution? Thank you for your feedback!
- AJ