6627 comments found.
Hello and thank’s for this work.
I’ve got some issus if you can help me, pls.
I istalled the latest version 4.2.1, however visual composer page builder is not working well. The apply botton don’t work at all.
There are an update 4.2.1.1 but i can’t download it. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Regards
Hello,
Thanks for the comment.
Please make sure that all required plugins are up-to-date – https://xstore.helpscoutdocs.com/article/37-plugins-update + check the server requirements – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
Make sure you are trying to upload ZIP Compressed version or do the manual update. If you need help with the update, please contact us via support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hello,
Thank’s for your help, i fixed the download problem, but i dont fine a solution for visual composer page builder.
I tried to desactivate it, i installed an old version but the problem is the same “i can’t save changes.
Regards
Hello,
You’re welcome! Please submit a topic on our support forum and provide temporary wp-admin admin access so we can take a closer look.
Regards
please will you reset my licence so i can use it with a new domain.
Hello,
Done.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only https://themeforest.net/licenses/standard
Feel free to ask if you have any other questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
i am having an issue now with the demo install process, its hanging when it gets to the “importing demo content” stage after the plugin installation. Im using PHP 7.1 and its installing on a subdomain. I know that should not be really an issue but im unsure why its hanging and causes an error 500.
Hello,
Please, make sure you have checked all the server requirements before the installation https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
Also, submit a topic on our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ and our team will gladly assist you.
Regards
Hi
I have just downloaded XStore v4.21. When I tried to extract the .zip file, I got multiple errors reported back to me by the program winrar. See screenshot.
https://prnt.sc/iptbscPlease let me know if it’s just my end or have you uploaded a .zip with errors to Themeforest?
Kind regards
Hello,
ThemeForest checks every archive that is submitted by the author. I suppose this is the issue from your end. Try to download theme archive again or check the full theme package that also includes theme archive.
Regards
The search bar is taking too long to search and who ‘ajax’ results. The products are not even loaded, there are hardly 10 products yet it takes so long, what to do?
Hello,
Please submit a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hello! I am wondering if you can advise me on how to disable the parallax effect on full screened single blog posts. It’s a cool effect, but on my tablet, it is very laggy!
Thanks
Hello,
Please contact us via author contact form on TF – https://themeforest.net/user/8them
Thanks in advance.
Regards
“Load More Products” on the shop page just keep loading
I want a page selection instead, like page “1”, “2” and so on.
One more thing i like to ask, do you have any support/user group on FB?
Hello,
Make sure that you set correct settings for the plugin according to theme documentation – https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settingsYou can contact our support team via the forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ or the support chat – https://8theme.com/demo/xstore/preview-new/
Regards
Hi,
I updated theme to latest version, after updating it is asking me to set main menu
but that checkboxes of main menu and mobile menu are not working, if i check both boxes and click on save menu once page is reloaded again that boxes remain unchecked , what will be the issue
even i want all my menus as mega menu but if i add there as 4 columns and click on save after i hit save menu button again menu design option revert back to default without 4 columns.
I checked by deactivating all plugins still problem occurs
pls reply ASAP
website – https://wpfreegpl.com
Hello,
Please submit a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hi,
I updated theme to latest version, after updating it is asking me to set main menu
but that checkboxes of main menu and mobile menu are not working, if i check both boxes and click on save menu once page is reloaded again that boxes remain unchecked , what will be the issue
even i want all my menus as mega menu but if i add there as 4 columns and click on save after i hit save menu button again menu design option revert back to default without 4 columns.
pls reply ASAP
website – https://wpfreegpl.com
Hello,
Please submit a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hello, I’m using this theme for some months and everything works great but now there is a problem with the instragram widget because it’s not refreshing, how can I fix this? I try removing the widget and adding again but still showing the same images. Is there some cache that can be cleaned? Any suggestion? Thanks!
Hello,
Thanks for the comment.
Please submit a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hello
Would you tell us about someone or do you have a personalization part to do the following?
We want that in the pages of the brands of the following url: http://adler-instrumentos.vl19051.dinaserver.com/
You can also see the categories of woocommerce products of the brand’s products.
For you to understand me, on this page you can see the woocommerce product categories:
http://adler-instrumentos.vl19051.dinaserver.com/productos/When entering http://adler-instrumentos.vl19051.dinaserver.com/brand/sika/ a brand, instead of leaving all the products at once that the above came out and gave access only to the products of that brand.
Hello,
Please submit a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
How to activate license and update visual composer? I cant create Landing Page with visual composer, it doesnt give me blank page and create from there. I get visual composer elements only inside your theme. How to solve it?
Hello,
Please read our documentation https://xstore.helpscoutdocs.com/article/37-plugins-update https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes
Regards
I just update latest Xstore theme and all my 3 sites have the same issues There are no any link on below top interesting New arrival – Featured – Special
https://www.usafurniturewarehouse.com/Hello,
I do not see the problem on your site. Have you sorted out? If not, please contact us via the contact form https://themeforest.net/user/8theme
Regards
Hello Many thanks for your support, please find screenshot
https://prnt.sc/iowqq7HI If we update latest theme it is not working properly
https://prnt.sc/ip3w68 https://prnt.sc/ip3wrd to make it work we have to used this version if we used this version then search by SKU not working https://prnt.sc/ip3x6xHello,
Thanks for screenshots, but because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. If you still need our assistance, please contact us via author contact form on TF – https://themeforest.net/user/8theme Thanks for understanding.
Regards
hi, when i view my site on my android smartphone using chrome browser, I am not able to pinch to zoom on any of the pages. But if I change the settings in chrome to “desktop” mode, I am able to pinch to zoom. How can I make it so pinch to zoom works on the normal mobile setting? my site is www naturesfrut com
I reached activate code limit
I just download Xstore and was testing it on the PC, offline, via XAMPP. So I did multiple installations for checking it, installation and deletion and now it says that I have reached the limit. I haven’t even deployed it on the internet 
Hello,
Please try to activate theme now.
You may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only https://themeforest.net/licenses/standard
Feel free to ask if you have any questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hi i have creat a multisite on our testserver …it works without problems .. only translating in other language doesn’t work for the multisite The Primary site is german i have for that tranlatet pot to xtstore-de_DE.po and mo and upload it in wp-content/languages/themes …. now 80% is translatet. something example links “my account” isn’t translatet … then i have creat a multisite for swiss and create xstore-de_CH.po / mo. here is 50% translatet. and rest doesn’t show example “quantity” on product page …i cannot find an error … can you help us?
Hello,
Please submit a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hello,
yesterday i have started a new Topic in your forum: 187404.
Today i have bought a new license because multisite.
Hope you can help us quickly
regards
Hello,
Thank you for your question!
We answered https://www.8theme.com/topic/multisite-translation-doesnt-work-correct/#post-187488
The problem was in the translation file name, simple misprint.
Regards
Thank you
Hello,
Please submit a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hi, I can not activate the theme because it says that I have already exceeded the limit. But I deleted the old site that I used the theme, and I do not find anywhere to disable the license to use in my new site on the new server. Can you help me please.
Hello, DouglasReis86
Thanks for choosing our theme.
We have refreshed the activations for you, please, check.
Regards
“good mobile responsive product layout is amazing”
5 star rating from mikaaditya for Feature Availability.