Hello there,

Thank you for purchasing our theme and for reaching us. Slider Revolution bundled with the theme does not include templates.

You can access the slider revolution documentation online here ;https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please clarify what errors you are getting ? Here is a guide to changing the site URL : https://codex.wordpress.org/Changing_The_Site_URL

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. We’ve already released an updated version of Visual Composer and Slider Revolution.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

As long as you are using child theme’s your changes are not lost. However I don’t know what customisations you’ve added and so I don’t know how to bring them back.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hi,

Please check the link attached here with, i had the custom home page by disabling the default element, but after the update the home page not displaying the contents,

http://prntscr.com/j2ry6p

please let me know the solution.

Regards.

Hello there,

Thank you for reaching us.Please make sure you’ve enabled this for Visual Composer to work : https://drive.google.com/file/d/0BxmC16gQK81fME5qX2lzNDRUZjQ/view?usp=sharing

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. I understand your issue but there is no space to have the features in one line. Its not possible unless you add a scroll bar which may not look great.

Let me know what you think.

Thanks, Ibrahim

Hello again,

Can you please clarify what attribute you are referring to and to which location ? A screenshot would help.

Also can you please capture which link you are referring to with a screenshot ?

Thanks, Ibrahim

Hello Ibrahim

The location I mean is this for the attribute: https://imgur.com/SarEoyj

and the color link is : https://imgur.com/nQXstZu

Hello there,

Thank you for your clarification.

1. Please add this custom PHP code to your child theme’s functions.php to move single product brand above product title : https://gist.github.com/ibndawood/12237b461965ab8597e7d277109a54ce

2. This is the additional custom CSS :

.product_list_widget .product-title { color: #0000FF; }

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello again,

Thank you for reaching us. Can you please help me understand your issue with a screenshot ?

Thanks, Ibrahim

Thanks.

Please add this custom CSS to your child theme’s style.css to resolve this:

.header-v3+.navbar-primary .navbar-nav>.menu-item>a, .header-v3+.sticky-wrapper>.navbar-primary .navbar-nav>.menu-item>a { font-size: 14px; text-align: center; }

Once you’ve added the style to your child theme please make sure you load it by enabling it in Electro > General > Load child theme’s style.css.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Later I will try.Thanks very much. Excellent service.

Hello there,

May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Can you please clarify what you are referring to as multi-branded ?

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Yes, you can use the product shortcode to display information about a single product. Here is documentation on its usage : https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-10

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The text “Shop Categories” can be translated using Loco Translate.

You can find instructions here : https://docs.woocommerce.com/document/woocommerce-localization/#creating-custom-translations-with-loco-translate

Our only additional instruction would be to save the translations in “System” folder instead of “Author” folder.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Please clarify which list you are referring to ?

Thanks, Ibrahim

I mean the Brands listed on the bottom, now the brands are all listed by default, I want to list the Brands that I want.

Please add this custom PHP code to your child theme’s functions.php to show only specific brands in brands carousel : https://gist.github.com/ibndawood/1604c947e6b008c3d0612c43c2e0e250

Hello there,

Thank you for your interest in our theme. You can use
tags in your menu name to split your names into 2 lines.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Please make sure you’ve disabled catalog mode in Electro > Shop > Catalog Mode. When enabled, the catalog mode will remove all shopping cart features.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, the theme is RTL compatible.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The code you’ve shared is a PHP code and not a CSS code. You should probably add them to your child theme’s functions.php.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

I tried in the functions.php and it wouldn’t let me either. Any suggestions?

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and I will take a look.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The theme options are for footer bottom widgets and footer contact block is not part of footer bottom widgets. In this code : https://gist.github.com/ibndawood/4488d21270b0f44162a1dc4fb9c5fc15

The width is set to col-md-5 col-md-pull-7. You can adjust it to lesser width like col-md-4 or col-md-3. You should let the footer widgets block take the width of the remaining by subtracting from 12.

So if you are using col-md-4 for footer contact, then footer bottom widgets should be col-md-8.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you!

Hello there,

Thank you for purchasing our theme and for reaching us. To answer your questions :

1. Are you using the same tab title for all the product tab elements ?

2. Yes, it is possible to have more than 3 tabs. Are you using the latest version of our theme ?

3. You can only use one of the available shortcodes. There are no shortcodes to specifically filter featured products from categories.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

1. No, im not using the same name for tabs, every tab has different name. in first “electro product tab” names are 1,2,3 in second element names are 4,5,6 and they conflict with each other, switching tabs results in gliching both elements.

2. Yes, we have last version of the theme but it only show 3 tabs like form the start.

3. Is it possible to edit php of the element to implement code which would show only featured products from some category?

Hello again,

Not sure what is the cause for 1. You can email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and I will check.

We are working on 2 and will release it as a new feature in our next update.

Unfortunately I don’t know how or where to edit to make no.3 customisation possible.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim