Hello there,

Thank you for reaching us. Yes, you can use the product shortcode to display information about a single product. Here is documentation on its usage : https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-10

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The text “Shop Categories” can be translated using Loco Translate.

You can find instructions here : https://docs.woocommerce.com/document/woocommerce-localization/#creating-custom-translations-with-loco-translate

Our only additional instruction would be to save the translations in “System” folder instead of “Author” folder.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Please clarify which list you are referring to ?

Thanks, Ibrahim

I mean the Brands listed on the bottom, now the brands are all listed by default, I want to list the Brands that I want.

Please add this custom PHP code to your child theme’s functions.php to show only specific brands in brands carousel : https://gist.github.com/ibndawood/1604c947e6b008c3d0612c43c2e0e250

Hello there,

Thank you for your interest in our theme. You can use
tags in your menu name to split your names into 2 lines.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Please make sure you’ve disabled catalog mode in Electro > Shop > Catalog Mode. When enabled, the catalog mode will remove all shopping cart features.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, the theme is RTL compatible.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The code you’ve shared is a PHP code and not a CSS code. You should probably add them to your child theme’s functions.php.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

I tried in the functions.php and it wouldn’t let me either. Any suggestions?

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and I will take a look.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The theme options are for footer bottom widgets and footer contact block is not part of footer bottom widgets. In this code : https://gist.github.com/ibndawood/4488d21270b0f44162a1dc4fb9c5fc15

The width is set to col-md-5 col-md-pull-7. You can adjust it to lesser width like col-md-4 or col-md-3. You should let the footer widgets block take the width of the remaining by subtracting from 12.

So if you are using col-md-4 for footer contact, then footer bottom widgets should be col-md-8.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you!

Hello there,

Thank you for purchasing our theme and for reaching us. To answer your questions :

1. Are you using the same tab title for all the product tab elements ?

2. Yes, it is possible to have more than 3 tabs. Are you using the latest version of our theme ?

3. You can only use one of the available shortcodes. There are no shortcodes to specifically filter featured products from categories.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

1. No, im not using the same name for tabs, every tab has different name. in first “electro product tab” names are 1,2,3 in second element names are 4,5,6 and they conflict with each other, switching tabs results in gliching both elements.

2. Yes, we have last version of the theme but it only show 3 tabs like form the start.

3. Is it possible to edit php of the element to implement code which would show only featured products from some category?

Hello again,

Not sure what is the cause for 1. You can email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and I will check.

We are working on 2 and will release it as a new feature in our next update.

Unfortunately I don’t know how or where to edit to make no.3 customisation possible.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please make sure you’ve enabled this for Visual Composer to work : https://drive.google.com/file/d/0BxmC16gQK81fME5qX2lzNDRUZjQ/view?usp=sharing

Thanks

Hello there,

Thank you for your interest in our theme. I really cannot guarantee about the level of customisation the theme offers without knowing what exactly your expectations are.

The theme is built with filters, actions and pluggable functions which makes it a good customisable theme if you can write custom code.

The theme offers options which provides basic level of customisations. Beyond that you will have to use custom coding. If you’d like to take a look into the backed please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and we’ll setup a trial for you.

Hope this answers your question. Let us know if you have any other questions.

Thanks

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please make sure you’ve enabled this ? https://drive.google.com/file/d/0BxmC16gQK81fME5qX2lzNDRUZjQ/view?usp=sharing

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you very much, that was …

Hello there,

Thank you for purchasing our theme and for reaching us. The brands are product attributes in Electro. You can use filter by attributes widget, choose brands as the attribute and use it as dropdown.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks for fast reply, i did your said but i cant see widget on main page. https://hizliresim.com/Ygp35E https://hizliresim.com/RnNEbn

Hello again,

The filter by attributes widget will work only on shop archive pages.

Hope this clarifies.

Thanks Ibrahim

Which payment processor i can manage like paypal, 2checkout & skrill other also on your theme???

Hello there,

Thank you for your interest in our theme. We are happy to answer your questions :

1. Yes the theme is responsive. You can check our demo on various resolutions to verify this.

2. WooCommerce allows you to filter by attributes so you’ll have to create attributes to be able to add to filters.

3. No, we are not using transparent images.

4. Payment gateways work independent of the theme. Our themes also don’t have any code that would change payment gateway’s work. We have only added styles that is how they look and not functionality that is how they work. WooCommerce has varied options for Payment gateways. You can read about payment gateways available with WooCommerce here :

1. Core Payment Options : https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/sell-products/core-payment-options/ 2. Other Premium Gateway options: https://docs.woocommerce.com/document/premium-payment-gateway-extensions/

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The search bar does not require explicit enabling. It is there by default on mobile. You can access it from the footer sticky handheld bar.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hey,

Sorry, my bad! :/ Thank you so much for the quick answer. =)

Best regards, Fabrizio.

Hello there,

Thank you for purchasing our theme and for reaching us. Did you resize the browser or loaded from mobile ?

It appears like this only if you resize the browser. If you load from mobile browser, this will never appear.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can remove the spacing by adding this custom CSS to your child theme’s style.css :

.single-product .single-product-wrapper { margin-bottom: 15px; }

Once you’ve added the style to your child theme please make sure you load it by enabling it in Electro > General > Load child theme’s style.css.

is it mandatory to use multi vendor plugin like Dokan with this theme???

Hello there,

Thank you for your interest in our theme. We have provided a child theme with the download package which you can use. You can modify the hooks via child theme. Here is a guide :

https://code.tutsplus.com/tutorials/a-guide-to-overriding-parent-theme-functions-in-your-child-theme--cms-22623

No, it is not mandatory to use a multi-vendor plugin.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. I don’t know if the theme is compatible or not but I’ve seen some of our customers use it without reporting any issues.

Thanks, Ibrahim

Hello

Want to add more product information on shop page in the three views i.e. (List View Small, Grid Extended, List).

In the Grid view, I am able to show “Listed By: Vendor name” with this code.

add_action( ‘woocommerce_after_shop_loop_item_title’,’sold_by’ ); function sold_by(){ ?>

<?php
        global $product;
        $seller = get_post_field( 'post_author', $product->get_id());
         $author  = get_user_by( 'id', $seller );

$store_info = dokan_get_store_info( $author->ID );
    if ( !empty( $store_info['store_name'] ) ) { ?>
             
                <?php printf( 'Listed by: %s', dokan_get_store_url( $author->ID ), $author->display_name ); ?>
             
    <?php 
}

}

Can you please advise how I get the same information added in the other 3 views (List View Small, Grid Extended, List).

tks

Hello again,

The actions are different for different views and they are :

electro_wc_grid_extended_shop_loop_item_title
electro_wc_list_view_shop_loop_item_title
electro_wc_list_small_view_shop_loop_item_title

Please hook the functions there as well. You can check the files in templates/contents/ folder.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim