655 comments found.
Hello!
May I know if this theme is using Owl Carousel version 2?
Thks
Hi sweeteechin,
In H-Code current version, it is using OWL 1.0 but in next theme update version there will be OWL 2.0 and right now we are working on it.
Thanks, ThemeZaa
Thank you. Just need to be sure if we can run our carousel plugin on this theme as it requires OWL2.0
thank you and we will let you know once theme updated with OWL 2.0
Hi, I want to totally redesign the footer, can you tell me from where and how i can do it. Please help me on this as we are going live this thursday
Thanks
Hi unicusinteractive,
Thank you for using H-Code theme and we already have replied your ticket.
Thanks ThemeZaa
I’ve used the theme to embed some youtube videos. In a few instances, if you go full screen, there are elements of the site that appear on top of the video while it’s playing. Is there a setting or a bit of css i can use to remedy this?
Hi ArgoRM,
If you are using Light Header then page content start from top of the header like our demo page http://wpdemos.themezaa.com/h-code/onepage-home-full-screen-video/ so you have to set padding/margin setting in first row of that page content.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks ThemeZaa
I have another Issue,
I finally upgraded to the latest Theme (i am using a child a theme). I have an issue with the menu options. The homepage obeys the theme settings menu option and also the custom page options. It works perfectly.
All the other pages give the add a white background to the <nav> tag, but i cannot find where it is. I have searched all CSS files, and its not there.
what could be the issue?
We have not face such issue from any of our customer so can you please create support ticket http://www.themezaa.com/support.php and send us WP site URL and admin access in ticket details so we can check it and guide you further.
I am getting JS errors when i use menu items that are not in a mega menu and not using JS scroll. Maybe this function: “OnePageActiveOnScroll”
I want to have 6 menu items that link to 6 pages.. But i keep getting hundreds of JS errors when i do debug in Chrome.. It all works perfect, but those errors are there on 5 pages. The homepage uses the page scroll function, but the other pages do not. ALL menu items on the homepage scroll to a section ID, and this has no errors. The other pages also work, but those errors come up.
We have not face such issue from any of our customer so can you please create support ticket http://www.themezaa.com/support.php and send us WP site URL and admin access in ticket details so we can check it and guide you further.
I swear this is the most frustrating support system. The online support system is unable to confirm my purchase code. I have tried to submit 3 days now, sent an email. The theme is broken won’t let me update the header, errors across the settings panel and i can’t import themes. I need assistance on this as I thought support was included.
Hi s2beezy,
It may be possible that you have selected H-Code HTML Template (instead of H-Code WordPress Theme) in ITEM dropdown in create ticket page. But it seems you were able to create ticket successfully as we received your ticket and our support team have already replied it. So you can please communicate with support team there for any further queries.
Thanks,
ThemeZaa
Hi, I can’t seem to find a way to change the padding ( i want i smaller) between menu items – neither in theme settings or with css. Can you help?
Hi noobob,
That is standard padding of Bootstrap for navigation menu items but you can adjust it with custom css code and for that please create a support ticket here – http://www.themezaa.com/support.php with your WP site url and admin access, so our support team can guide you further.
Thanks,
ThemeZaa
Hell team,
I have a question about re-using the template on multiple websites.
I bought the template back in november and successfully implemented on my domain. Now I am working on a subdomain. It seems the Revolution Slider cannot be implemented on the second website.
Can you please confirm which are the conditions for the implementation of the same template license on the second domain? And is there anything that needs to be taken into account for the use of Revolution Slider when the license is used on two domains contemporaneously?
I know my support expired, but before renewing the support I need to know if I can use the license on multiple domains and under which conditions.
Thanks!
Hi BekDev,
As per Envato license policy (https://themeforest.net/licenses/standard), you can use one regular license in one WP website only.
Thanks,
ThemeZaa
Hi ThemeZaa, thanks for your answer. Unfortunately, the link gives me a 404 error. Just to clarify: the subdomain is part of the same website, and it is meant to be a test environment to create the new version of the website. How can i test the full functionalities in the staging environment?
Hi BekDev,
Please check here – https://themeforest.net/licenses/standard
Yes you can use theme in staging environment using subdomain for the same website / domain.
Thanks,
ThemeZaa
Does this theme support the use of svg files?
Hi pdeluca,
By default WordPress do not support SVG files, so you will need to implement custom code in WP to allow SVG and then yes you can use SVG files in your website like for logo and other images as well.
Thanks,
ThemeZaa
I have PURCHASED this theme when I import demo data it not look like your preview page, shop page is my seriously and want to look like preview theme. I’m sure for double check php info as theme doc. recommend and sample-data folder are set to 777.before import.
Hi Lenkzler,
If you have changed server settings as recommended then please make sure to remove any WordPress import related plugin or check your server error log to know about conflict.
But in case if demo data imported partially then you will surely need to increase your server settings or you can try individual page / post import options also.
For any further queries or assistance please renew your item support and then create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
ok I use support page
Hi!
Is it just me, or the latest update (1.9.1) has an issue with font sizes? Changes under Theme Settings – Font Settings – Font Size don’t take effect?
After the upgrade, all the fonts on the site defaulted back to the theme’s original sizes (not in the theme settings, but on live site somehow). I reset the Font Setting section and tried to readjust sizes back to what I need them to be but no changes take effect?
I believe I am clearing all the cacheing correctly.
Thank you,
Andrijana
Hi Andrijana,
We have recently released H-Code 1.9.2, so you can please try it and there is no known issues as you have mentioned above.
For any further queries or assistance please renew your item support and create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
Hello, I have purchased the theme, but have some issues with the single image element, the image is not being responsive, its not resizing to fit the width of the site, even when I do the ‘boxed’ layout, is there something I need to do for it to work? link here http://04173ed.netsolhost.com/WordPress/
Hi manuki,
Please create a support ticket here: http://www.themezaa.com/support.php so our support team can check it and guide you further.
Thanks,
ThemeZaa
If someone else bought the theme for my website and then left my company, where can I find the purchase code? I have an urgent issue regarding the WP Bakery plugin and need support from the H-code theme author, but can’t submit a ticket without a purchase code.
This is what WPBakery said to me:
“The issue is because the older visual composer (now WPBakery Page Builder) was modified by the theme author by customizing the existing elements and adding the new one’s. Now when you updated it, the customization made by the theme author was lost which causes the issue. You can check it with the theme author if there is any way to preserve the customization done by him with the latest version, so that such an issue can be avoided at your end.”
Hi abushabanr,
You should have access of the ThemeForest account or email which is used in that account, so you can reset password and then download latest theme package.
H-Code 1.8.5 is working fine with WPBakery 5.4.5.
Thanks,
ThemeZaa
Hi im a costumer, and i would like to disable the link from the portolio, i mean i want the portfolio on my homepage, but i need to disable the links for some time, can this be achieved? Thanks in advance
Hi zage,
Portfolio posts will have links but you can edit your portfolio post and select Link type and then enter # in external url, so it will not redirect to other page upon click on portfolio item from Portfolio grid.
If you do not want anchor icon / link at all then you can use Image Gallery instead of Portfolio.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
Hey, when is the next update going to be? I seem to have trouble with the newest Version of Wordpress and the WP Bakery Plugin, which is already at 5.4.7 but only until 5.4.5 included in your theme. Thanks
Hi brainscript,
There shouldn’t be any issue in using WP latest and VC 5.4.5, anyway we are going to release theme update in this month.
For any other queries or assistance please renew your item support and create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
anybody know how to customize the height on the image slider? been trying like made to fix. i refuse ot use revolution slider
Hi adamcohentoday,
You can please write custom css code and add that code in Theme Settings > General > CSS Code to adjust slider height.
For any other queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
I already follow your instruction to install this themes and trying a several times to import data but my home page is mess up and showing req error. The only one that show up is the menu, I can’t find your homepage template. So how can I make my homepage like your demo?
Hi rohitsahdev,
Thank you for using H-Code theme.
Can you please create a support ticket here - http://www.themezaa.com/support.php
So our support technical team can help you to resolve your issue.
Thanks ThemeZaa
Hello,
I just installed h-code when i try to enter the theme settings page it doesn’t load. I tried reinstalling wordpress and uninstalling all plugins to see if maybe that was the problem but I am still not able open the theme settings page. PLEASE HELP!
Hi fiorellavilchez,
Please make sure to have your PHP 5.4 or greater as recommended by WordPress latest and our theme also and then you should be able to view theme settings page.
For any further queries or assistance please renew your item support and create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
Good afternoon, I’m implementing the H-Code theme and I have a question, can I have a SLIDE with a video and images?
/html/h-code/home-slider-owl2.html but with the option to also integrate a video.
Greetings.
Hi tuercadevuelta,
Sorry you cannot have video in image slider but you can customise image slider code and implement custom css to achieve video in the slider as per your need.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
Hi, im trying to set up a shopping page an I’m having troubles because the option to sort items by different options doesnt seems to be working , neither does the option to change the view between grid and list, how can I make both of this things work properly?
Hi Bplan,
Please create a support ticket here: http://www.themezaa.com/support.php with your WP site url and admin access, so our support team can check it and guide you further.
Thanks,
ThemeZaa