920 comments found.
Is the standard when the rating is registered as ip? Or what?
Hi there,
I’m not sure what you mean, but with regards to how ratings are stored:
- For a logged in user, when they rate an item this is stored in the database so they can’t vote again.
- For visitors who can vote, this is stored as a browser cookie, so clearing their cookies allows them to vote again. There is no IP blocking. Really if people wanted to vote again by clearing their cookies, they can just as easily mask their IP.
Hi, just a question : is that possible to add more king of ratings in the “write review” template ? Indeed, there’s just a “Rating” area but I’d like to add some criteria ratings. If I modify the php template, will new ratings be added to the final rating ?
Hi, just a question : is that possible to add more king of ratings in the “write review” template ? Indeed, there’s just a “Rating” area but I’d like to add some criteria ratings. If I modify the php template, will new ratings be added to the final rating ?
Hi there,
It sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.
If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit
Thanks.
Hi there , I have got impressed with the theme and purchased .Now i am facing issues importing demo .Demo is not looking same like in gauge site. Can you check my site and assist on same .http://www.indiamoviereviews.com/
Hi there,
It sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.
If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit
Thanks.
Hello,
I installed the woocommerce marketplace plugin, and I would like to know if there’s a way i could edit the base page where the vendor page is located. Does the vendor shop page use the category archive template of WooCommerce? Where can i customize the Vendor Page?? thanks!
Hi there,
I have responded to your ticket. 
How to update WPBakery Page Builder? The previous support ticket that showed how to do this is now blank
Hi there,
Please see: http://ghostpool.com/help/gauge/help.html#24
Thanks GP, but I don’t see it there (Appearance > Install Plugins).
I’ve installed the latest Gauge version, maybe WP Bakery was in a previous release that I missed?>
Version 5.4.5 of the WPBakery Page Builder plugin comes with Gauge. If you’re looking for a later version you will need to wait until a theme update it released which will include this plugin update. 
Okay. Understood. I thought latest version would come with Gauge updates. No problem and thanks for your reply.
The latest version does come with Gauge updates, but the latest version of the plugin was released after the most recent Gauge update. 
ahh… got you. Thanks GP for the reply.
can anybody explain to me where is the main menu gone??? I upgraded to 6.34-2 , now the main menu is gone. That is the Gauge main primary menu ,it isn’t displayed anymore after ugprade.
hmm weird, it shows up correctly on Edge but NOT on Chrome. Updated chrome to latest, so is gauge.
Hi there,
hey! i really love your template, but its a bit to huge/complicated on some points for me.
mybe you can quickly help me. im creating a affiliate site for online casinos. (ii changed “hub” to casinos)
1. instead of “xbox, playstation, ... ” i added the type of bonus, like 100% up to 50%. when i click on that linked “tag” i get a 404 page. same for “providers” i added in the section on a page: http://bonusjungle.com/lucky-dino/
2. where do i change the content of the header on the homepage? instead of news want to show (random) casino pages.
3. where can i edit the hub sidebar? http://prntscr.com/imidns its not listed under the sidebar section. i couldnt get a new sidebar with the the raking running neither.
4. the menu ist bugging for me. sometimes its below the logo… most of the time its all good. http://prntscr.com/imieke
thats the most urgent stuff. thank you 
Hi there,
It sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.
If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit
Thanks.
Any news on any bug updates coming to the theme? Thanks
Hi there,
Not currently. Are you experiencing any bugs?
Everytime I use : Automatic Hub Creation …. I see basic code on the page:
“vc_row css=”.vc_custom_1407855744612{margin-bottom: 0px !important;}”news widget_title=”Latest News” per_page=”4” page_numbers=”enabled” see_all=”enabled”/vc_columnvc_row_innerimages widget_title=”Latest Images” image_width=”157” image_height=”132” see_all=”enabled”/vc_row_innervc_row_inner css=”.vc_custom_1407855701457{margin-bottom: 0px !important;}”videos widget_title=”Latest Videos” meta_date=”1” see_all=”enabled”/vc_row_inner[/vc_row]”
Where can I remove/change this?
Hi there,
It sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.
If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit
Thanks.
Done! Waiting for you reply now 
Hi GhostPool, I hope you are working on AMP support on this theme.
Hi there,
Not at the moment unfortunately as I’m busy working on new themes and fixes for existing themes. 
How or where can I let AFFILATE button open in new window (eg. target=”_blank”)?
FIXED: a href=”<?php echo $GLOBALS[‘ghostpool_affiliate_button_link’]; ?>” id=”gp-affiliate-button” rel=”nofollow” target=”<?php echo apply_filters( ‘gp_affiliate_link_target’, ‘_blank’ ); ?>”>
Hi there!
In Huber it is possible to show related games on top of posts (e.g. https://huber.ghostpool.com/demo-news/xbox-one-backwards-compatibility-games/).
This is a feature highly missed in Gauge! Any plans to add this? Or at least as a widget? That would be awesome!
Many greetings Bastian
Hi there,
No plans currently sorry.
Hello. Will Gauge be comparable with the Gutenburg Editor coming with WordPress 5? Automatic are warning that Gutenburg (replacing TinyMCE) has the ability to break sites if Themes and Plugins are not ready/compatible. Thanks
Hi there,
Yes Gauge will be fully compatible with WordPress 5 and the Gutenburg Editor . Gauge does not rely on any TinyMCE elements so it shouldn’t have any problems anyway.
I got an email on Jan 24th saying that there is an update. A day later, on Jan 25th, there is another update. But when going to the changelog, i only see one from Jan 24th??
Hi there,
That’s odd. There was no update on the 25th, I only submitted the one update on the 24th.
There is serious issue with the ads, doesn’t open in all hub pages when probably I have a page in more than one category and I have check the pages witch doesn’t open the ads in http pages open normal in https and these ads witch don’t open in https pages open normal in http , please see it , it’s a general issue , it’s not personal for me.
Hi there,
Please see: http://ghostpool.com/help/gauge/help.html#183
Hi GhostPool – Which of your themes would you recommend for a movie & videogame review website?
Hi there,
Gauge, The Review and Huber would all be suitable for your needs. Huber has more flexibility so I would personally recommend that.
Ok thanks will take a look
We’re going to use this theme to setup a rate/review website for 1 type of food product.
1. Can we require visitors to log in in order to review/rate? We don’t want people who haven’t registered to rate/review.
2. Are new reviews/ratings from registered users automatically displayed on the site? Or can the Administrator have the ability to accept or decline reviews/ratings?
3. Do registered users have the ability to enter in new information for a new product?
Using your demo site as an example, we’re going to have a food product instead of games, and instead of the game developer, we’re going to have the food manufacturer.
Can registered users enter in new food manufacturers and food products? If yes, does the Administrator have the ability to approve or delete those new products/manufacturers?
4. When a visitor registers on the site, what can they add to their profile page? Is there a public profile page for registered users?
Hi there,
1) Yes.
2) User ratings are automatically added. If a user submits a written review these can be approved by an admin before their shown in the site. Please note user review scores are not added to the average user rating.
3) No. Users can only create reviews from the frontend for existing products (hubs/reviews) already created by the admin/editors.
4) Yes. If you use the BuddyPress plugin you can add your own profile fields for the user which they can fill out from the frontend.
Thanks for your followup.
As I mentioned before, we’re going to use this theme for a website where people can rate/review one type of food product, instead of games.
Once a visitor searches for a food product, they will see search results.
I see the search results can be filtered by several different criteria, newest, oldest, title, etc.
We want the ability for the visitor to filter by location….so if they filter by location they will see products that are closest to them, geographically speaking.
Does the theme currently allow for this type of filter?
If not, can you recommend a plugin to allow for this particular filter?
I understand there will need to be some type of geo-locator attribute set for each food product, and for the registered user, so the search results can filter by location, providing results that are filtered with the closest location to that user.
The theme does not have a geolocation filter. I’m not familiar with any geolocation plugins, but doing a quick Google came up with this https://wordpress.org/plugins/geo-my-wp/ It should work with the theme but to integrate it into the theme’s filter system would require customisation.
Hi there,
there seems to be a bug with the filter options in the Ranking Settings. If I want to display only specific hubs e.g. with “genre:action:role-playing” that doesn’t work. It only works with one tag, e.g. “genre:action”.
Greetings Bastian
Hi there,
I’ve tested this on my installation and it’s working, so it’s unlikely to be a theme bug. To diagnose this issue please see: http://ghostpool.com/help/gauge/help.html#183
Hi,
FYI – when I updated to 6.34 from 6.33 my website disappeared and all that was left was a blank page with message on the screen stating that there was an error on line 89 of this file ->
..../public_html/..../themes/guage/lib/inc/follow-items.php (line 89)
I lost all access to the website and it would not show up in any browser. Eventually I had to log on to cPanel and replace follow-items.php file with an older version from Oct 2017 (v.6.33). Then it worked again.
Hi there,
Go to Appearance > Editor and locate lib/inc/follow-items.php and find:
if ( empty( ghostpool_get_user_meta() ) ) {
Replace with:
if ( ! is_array( ghostpool_get_user_meta() ) ) {
Let me know if this resolves the issue?
Bingo, that’s it! It worked. Thanks. 
Also, not sure if it’s related, but it does not seem that the option to update any of the plugins (Guage, WPBakery, Sidebar, Rudux) is available anywhere.
I know I can update each manually, but just saying the option is not showing up in the dashboard….
Nevermind….. unactivated and reactivated the theme, now the updates appear. Thank!