Hello again,

Thank you for purchasing our theme and for reaching us. Unfortunately customisations are not covered by support. We try to help you with simple ones.

Regarding 1 :

.single-product .price { font-size: 16px; }

Regarding 3 : The image is not clickable because the anchor tag is closed by one of the custom code that you’ve added. You can wrap anchor tag around product thumbnail using this custom code :

add_filter( 'electro_template_loop_product_thumbnail', 'ec_wrap_loop_prod_thumbnail', 20 );

function ec_wrap_loop_prod_thumbnail( $thumbnail ) {
    ob_start();
    woocommerce_template_loop_product_link_open();
    printf( '<div class="product-thumbnail">%s</div>', woocommerce_get_product_thumbnail() );
    woocommerce_template_loop_product_link_close();
    return ob_get_clean();
}

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you very much Ibrahim. Appreciate the help!

Hello there,

May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

Thanks, Ibrahim

Hello again,

The reviews will not appear if they are disabled. Did you disable them ?

Thanks, Ibrahim

Yes, the reviews are disabled in woocommerce. For some reasons, the product stars checkbox in woocommerce is no longer visible in the latest version or in the woocommerce customizer. So, yes, all reviews are disabled but the muted stars are showing in the 3 views. Please see screen shot below.

thnks!

Can you please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with your WP admin details ? I will take a look into this issue.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please give me your website URL ?

Thanks, Ibrahim

Hello there,

By default only icon is showed. If you want to show the text, please add this custom CSS to Appearance > Customize > Additional CSS :

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello again,

Thank you for getting back. Can you please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with your WP admin details ? I’d like to take further look into this issue.

Thanks, Ibrahim

Hi Ibrahim, the issue already fixed. this caused of Script by Google AdSense. I already delete it and now its gone.

Thanks a lot. Khafid

Glad your issue is fixed. Let us know if you have any other questions.

Hello Toni,

Thank you for reaching us. We’ve tested against 3.3.4 and haven’t had any issues. You can update WooCommerce. However please do it with backup and an option to roll back.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello again,

Thank you for reaching us. You can use the theme for your marketplace. However you will have to use a third-party plugin to use swatches for size and color.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Good Afternoon. The theme is available in English only. However the theme is translatable and we have included all the strings with the pot file. You can use a plugin like loco translate to translate the theme into your language. You can find instructions here : https://docs.woocommerce.com/document/woocommerce-localization/#creating-custom-translations-with-loco-translate

Our only additional instruction would be to save the translations in “System” folder instead of “Author” folder.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

The theme does not require any premium plugins to run smooth. However we have included Slider Revolution and Visual Composer premium plugins to make it easier for customers to manager their content.

The plugins are distributed as part of ‘in-stock’ license and cannot be activated separately.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. The theme does not modify prices in anyway in only styles it. Have you de-activated all third-party plugins including your cache plugins and tried ? Please let us know.

Thanks, Ibrahim

All sorted thanks anyway

Hello there,

Thank you for your interest in our theme.Yes, the theme supports WC Marketplace.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Do you have any demo with WC marketplace? Just wanted to be safe as digital purchases are not refundable. Thanks.

Hello again,

Thank you for getting back. Unfortunately we do not have a WC Marketplace demo. However if you’d like to test the theme with wc market place, you can email our support and we’ll setup a trial with WC Marketplace for you to test.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, you can use WooZone plugin along with Electro to make a store.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. You can add simple products only to accessories.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

thank for answer and can i add in this area cart button? On demo accessoriers has’t this button.

Hello again,

Not sure what you are referring to as area cart button. Please clarify.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. I looked at your page and found no issues. Please help me understand the issue with a screenshot.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Right now the product grid does not have short desc below the product thumbnail. You will have to custom code it to achieve it.

Please note that customisations are not covered by support.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Thank you!

Hello there,

Thank you for reaching us. Can you please clarify what is the iframe content and where exactly you’d like to add with a screenshot ?

Thanks, Ibrahim

Thankyou for the quick response.

I want this iFrame: <iframe scrolling=”no” src=”https://kiyoh.nl/widget.php?company=20457” width=”130” height=”98” border=”0” frameborder=”0”></iframe>

on the place of the support-icon like you see here: https://imgur.com/a/Eqong

And when possible also on the place of the support icon in the footer.

Hello there,

Thank you for the details. Please add this custom PHP code to your child theme’s functions.php to replace support icon with iframe : https://gist.github.com/ibndawood/cf028445a8fcbc349f48b93c77bb2a91

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Can you please clarify what text content to where ? A screenshot would help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Please note WordPress is not multi-lingual by default. You need to use a plugin like WPML or Polylang to achieve multi-lingual websites.

Installation services are not covered by our support. However we do it for one-time free of charge and it usually takes 1 business day.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You should use any of the third-party plugins available to enable captcha for registration page.

To enable registration you need to navigate to WooCommerce > Settings > Accounts > Enable registration in home page.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and we’ll respond. There is no registration required.

Thanks, Ibrahim