22360 comments found.
Hello AJ,
For a reason I don’t know, I can’t anymore set iLightbox window size for a Portfolio Grid where items’ feature images are linked to a video from their oEmbed field – that don’t have any size set, examples :
- For a Youtube video : https://www.youtube.com/embed/UdZZgTVHpy4
- For a VOD on my VOD host company : https://vod.infomaniak.com/iframe.php?url=michelpezzulo_1_vod/videos-41830/mp4-226/mpercu-hd.mp4 &player=6184&vod=3491&preload=none
The grid page is https://culture-officer.fr/videonews
I haven’t set any size in the Customizer.
Some time ago you gave me the code below for my child functions.php which worked for that at that time.
Now, when I click on a grid image (examples : “VOD” and “Youtube”), the iLightbox window that open is stucked at a 880×480 size that I don’t know where it comes from.
Thanks in advance,
Michel
/
/ iLIGHTBOX VIDEO PARAMS FOR YOUTUBE / VIMEO / VOD = MODEST BRANDING, WINDOW SIZE, ETC ...
add_action( 'wp_footer', function() { ?>
<script>
( function( $ ) {
'use strict';
// Get lightbox elements
var $lightboxLinks = $( '.wpex-lightbox' );
// Loop through all lightbox elements
$lightboxLinks.each( function() {
var $this = $( this ),
$href = $this.attr( 'href' );
// Alter YOUTUBE links
if ( $this.data( 'type' ) == 'iframe' && $href.indexOf( 'youtube' ) !== -1 ) {
$this.data( 'options', 'width:1280, height:720, frameborder:0' );
$this.attr( 'href', $href + '?feature=oembed&wmode=transparent&rel=0&autohide=1&showinfo=0&fs=0' );
}
// ALTER VOD VIDEOS
if ( $href && str.indexOf( "vod." ) !== -1 ) {
$this.data( 'options', 'width:1280, height:720' );
}
} );
} ) ( jQuery );
</script>
Hey Michel,
When checking your code all the lightbox sizes are set to 900×507 – https://cl.ly/qJZa
In the code above you have this:
str.indexOf( "vod." )
But str isn’t defined it should instead be:
$href.indexOf( "vod." )
Thank you very much AJ, it works fine now 
Great 
AJ, I sometimes scroll through comments here to find solutions (this feature is thus worthwhile) and noticed a recent one about “Image Hotspot-Tooltip” (capture : http://pnet.fr/image-tooltips.png )
I just want to say that I also plan to use such capability – on webpage captures where I’ll give advice to HR people to attract employees – and I thought I would use the plugin you mention, but if you have a module, I’ll of course prefer
Michel
Yes Michel,
I want to add my own module, let me know if you have any inspiration for the design (like if there is another site doing this and you like their design for it).
Of course you can always do this with slider revolution though.
- AJ
Actually, I forgot that such a module exists in a plugin I’ve purchased : https://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199
I haven’t yet tried this module, but if you want to try it on my test site, I can resend to you login info in a ticket.
Michel
... and I had also seen demos from the Massive Addons plugin, of which (top menu access to more demos I think) :
http://massive.mpcthemes.net/babaco-corporate (section “The Team …”) http://massive.mpcthemes.net/wildberry-product http://massive.mpcthemes.net/nectarine-furniture (page middle)Thanks for the inspiration!
- AJ
I purchased the theme yesterday, today Slider Revolution is not working. I tried to enter the code that was with my purchase and it is not recognized. I’ve been at it for 2 hours trying to install a demo page, the previous data remains. I do not want to download another product you’re selling to erase the database as I’m already having enough issues with the current theme. Thanks for your help! I really want to use this theme today
Hi,
First of all thank you for your purchase. This is AJ the theme developer.
Because the slider is bundled with the theme it can’t be activated, see here: https://wpexplorer-themes.com/total/docs/bundled-product-license/
The demo importer will work for the core “free” templates but to download premium templates you need your own custom license. You can also download tons of sliders from the slider exchange or contact us privately for any demo export file. Please see here: https://wpexplorer-themes.com/total/docs/downloading-slider-revolution-pre-made-templates/
When you mention you are having issues importing a demo page, which are you trying to import specifically? The standard time for a demo import – https://wpexplorer-themes.com/total/docs/importing-sample-data/ – is under 1 minute so if it’s not importing there could be an error with the server (usually an easy fix).
The best solution is probably to submit a private ticket with details so my support staff can log in and see what’s going on -https://wpexplorer-themes.com/support/
I’m not sure what you mean about any products for resetting your database. I don’t sell any plugins for that, I actually recommend a free plugin for that if needed – http://www.wpexplorer.com/reset-wordpress-website/
- AJ
Hi Aj, how do I request a refund? I thought this was a great package and what I was seeing, is what I’d get. Add on $25 for the slider revolution and your theme now costs $84. I’m highly dissatisfied. I have to turn this website around in 48 hours and this has thrown a huge wrench in the project.
Hi,
You can request a refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
You don’t have to purchase the slider plugin for everything to work as mentioned in the articles I sent you above. So no, you don’t have to spend an extra $25. That is how it works for ALL bundled plugins on this marketplace no matter the theme you buy. Also as mentioned above if you need any specific premium slider you can open a ticket and we send it to you right away. Or if you are having issues with the import we can log into your site to see what’s wrong. Or you can reply to my question and let me know if there are any specific errors in your server’s error log file and I can tell you right away what’s going on.
Most customers do have their sites up and running in under an hour. Of course, if you are having some server issues or you are new to WordPress it may take a bit longer. But I’m happy to help you out, which is why it’s good to ask for help first before wasting your time.
Total has some of the best ratings on this marketplace – https://themeforest.net/item/total-responsive-multipurpose-wordpress-theme/reviews/6339019 – not only due to the quality of the theme but also the exceptional support. Of course I am always open to suggestions so if you have any suggestions to help make things easier for beginners let me know as I am constantly releasing updates to improve the theme and the online documentation.
So if you want help setting up the theme so you can get your project completed quickly, let me know (it’s possible the issues you are having can be rectified quickly), otherwise I can grant you the refund and you can locate a theme that best suits your needs.
- AJ
Hey there AJ, could you please send nouveau demo export? Just read through your message. Thanks!
Hi,
The Nouveau demo can be accessed right in your dashboard and if you just want the slider you can choose to import just the slider like this – https://cl.ly/qJFn
Are you having trouble with the import via the dashboard? If so, double check to make sure your server settings as shown in the theme panel are all green – https://cl.ly/qJyx
Usually import errors are caused by low memory limit or max execution time.
- AJ
Update: I fixed the problem of the child theme functions.php.
You were right about the security problem AJ. However I was confused because I saw you mentioned I Theme security plugin which I did not have.
So I searched the problem on the wordpress forum and many had this problem as well. Suggestion was to try Health Check plugin.
After running test with plugins and then without, and then one plugin at a time using this cool tool, I saw that WP SpamShield was the culprit. I deactivated it and voila! it worked.
Since I use Jetpack and it contains spam filtering I decided not to use this.
So thanks AJ on your earlier suggestion.
On the topic of video posts (custom post type), I used the awesome feature you have to exclude categories from main blog page. That works well.
I also added the following code to the total child functions.php file to exclude it from RSS feeds. I did not see this in the customizer though would be cool to have it as well if possible:
// HIDE THESE CATEGORY IDS FROM RSS FEED function exclude_category($query) { if ( $query->is_feed ) { $query->set(‘cat’, ‘-287’); } return $query; } add_filter(‘pre_get_posts’, ‘exclude_category’);
I don’t know if this will work, because I have my feeds disabled right now and I am worried content will post to the public if the code does not work.
I will update you with how it goes.
Joanna
Hi Joanna,
Excluding categories from your feed does not prevent these posts from being “live” if you want any specific posts to not show up on the live site you either need to give them a noindex tag or preferably redirect them to your homepage so they can’t be accessed…Or if working with a custom post type set the public parameter to false.
- AJ
Hi AJ,
How do I change the featured image sizes for blog / custom posts back to where they automatically resize / stretch to fill a column or page 100% (for all devices used to view the site) no matter what the uploaded original image size was?
I’ve tried using the new image size settings in the Theme Panel, but am not achieving the desired results. Perhaps this is because the original uploaded images are smaller than the width of the column / page and so there is no “cropping” / downsizing required?
Is there a code snippet or CSS I can use to achieve this for all existing featured images?
Thank you! Your theme rocks, by the way…
Pamela
Hi Pamela,
Can you share an example? I’m not sure what you mean. If the image is in a column the column would only be as tall as the image itself.
If you want images to be 100% height based on the browser window you can do it via some CSS using vh – https://www.w3schools.com/cssref/css_units.asp – which is relative to the window.
If you can share the URL I can help with the CSS as it will defer depending on your setup and where you want this exactly.
I’m glad you like the theme 
- AJ
Hi again, AJ – and thanks for getting back to me so quickly!
So until one of the theme’s latest updates, all of my featured images were automatically resizing to stretch across the full width of the page (which is what I want). Now they are not; they are appearing as the original size uploaded (500×450). And entering larger dimensions (like 1560×721) in the Theme Panel’s Image Size settings isn’t resizing them.
Here’s what they look like now:
https://mainlyvegan.com/restaurant-menu-vegan-options/ (blog full) https://mainlyvegan.com/blog/ (blog archive) https://mainlyvegan.com/dv-recipe/tofu-scramble/ (custom post based on blog post format) https://mainlyvegan.com/vegepedia_post/factory-farming-environment/ (custom post type)
And here’s what they used to look like (how I’d like them again):
https://mainlyvegan.com/blog-1/ https://mainlyvegan.com/blog-2/ https://mainlyvegan.com/wp-ultimate-recipe-dv-recipe-1-revised-template-5/
Thanks so much, AJ!
Pamela
Hi Pamela,
You are correct previously all images would stretch but I was having a lot of customers complain about that because they wanted to use small images and to be automatically stretching images is confusing for a lot of people as they don’t understand why their images were being stretched so it was best to remove that code.
But it’s very easy to re-add to your site if needed/wanted
Simply add this CSS to your site:
body #post-media img {
width: 100%;
}
- http://wpexplorer-themes.com/total/docs/making-css-edits/
By the way, awesome site! I’m actually an ethical vegan myself, I’ll definitely bookmark this to have a closer look later.
- AJ
Hey AJ,
A delayed thank you for that CSS last week—it worked splendidly!
May I pester you for one more CSS? The same effect (100% image stretch) for the blog archive page images, please pretty please.
And thank you for the positive feedback about my site too. 
Pamela
Hi Pamela,
Oh my bad, I should have given you the code for that as well previously! The full code would be this:
body #post-media img,
body .entry-media img {
width: 100%;
}
It’s my pleasure to help I hope you are doing well and if you need anything else let me know.
- AJ
Hi AJ,
We’ve recently updated the Total Theme on a client’s website and have been experiencing errors on numerous pages in regards to Total Blog Grids/Post Type Grids and wondered whether you could help us better understand the issue.
We have created a page for you to see exactly what has happened and provided some live examples here (along with screenshots of the backend): https://www.autohausvw.co.uk/errors/In summary, the grids are refusing to recognise any taxonomy/categories we enter and seem to be showing all posts/pages. At the moment only WP Bakery Page Builder Post Grids are working, though they don’t offer the grid options we previously created with Total grids. It just seems strange as everything was working perfectly until we updated to the latest Total theme, could something have triggered these changes?
Please could you advise on how we could do to resolve the issue?
Kind regards, Jamie
Hi Jamie,
The code hasn’t changed for the queries. I double checked the code just incase and tested and I’m not having the issue. Example: https://cl.ly/qJ23
Do you have any code in your child theme specifically altering this filter specifically – https://wpexplorer-themes.com/total/snippets/total-grid-query-filter/ – that could be breaking things?
Or any 3rd party plugin added recently that could be breaking the queries?
- AJ
Cool site by the way!
Hi AJ,
Thanks for the quick response. I have added some screenshots of the child theme to the web-page provided in my initial post. But from as far as I can tell there is no mention of the filter altering there?
The only thing we’ve updated recently is the WP Bakery Page Builder Plugin and Total Theme, everything was perfectly and now none of the Total blog grid builders seem to be acknowledging any of our category or pre-determined settings in the backend?
We’ve also tried reinstalling the theme and plugin to check whether when we copied over the files through FTP some of them might have gone missing.
Thanks, Jamie
P.S. Thank you, it’s one of our favoured sites! We love your theme.
Hi Jamie,
In the last reply I showed you a video testing the Post Types Grid but I just tested the Blog Grid as well and I don’t have any problems – https://cl.ly/qND7
This is very weird because your child theme screenshots look fine but also the code for the queries hasn’t changed. Do you have any other files in the child theme, like the output of the grid that may need updating?
The other thing is A LOT of customers use these options and no one else has reported the issue so it does seem localized to your site 
I can log into your site to see what’s going on if you want but you would have to renew your support license – https://wpexplorer-themes.com/total/docs/renew-support-license/ – so that you can submit a private ticket – https://wpexplorer-themes.com/support/
- AJ
Hi AJ,
After looking into the issue further, we have found that the cause of the Total grids not working were something to do with the latest “Woocommerce Exclude Categories PRO” update.
We’ve now deactivated this plugin and the Total blog grids seem to all be working as normal again. We also had an issue with Woocommerce products disappearing and reappearing through shortcode on our for sale page which has also been fixed by deactivating this plugin.
As always, thank you for your quick responses and for providing us with suggestions on how to fix things. We really appreciate your support.
Jamie
Hi – I have another issue, the accordian seems to be missing from my visual composer, can’t see it in front or backend editor. Urgently need it. can you help? Thanks
Can you make sure it’s enabled under WPBakery > Role Manager? https://wpexplorer-themes.com/total/docs/enabling-disabling-vc-modules/
Hi! Was wondering if there was a way for image banners to have text on hover when it’s in desktop but it displays text withouth aving to hover on mobile/tablet?
Yes, you can use a little CSS so that it’s visible on small screens via media queries. I can provide the CSS if needed, do you want it for all modules or specific ones?
Yes please! Just specific ones
First give the modules you want to target a custom classname, example: https://cl.ly/qJFQ
Then add CSS like this:
@media only screen and (max-width: 960px) {
.image-banner-show-text-mobile .vcex-ib-overlay,
.image-banner-show-text-mobile .vcex-ib-title,
.image-banner-show-text-mobile .vcex-ib-caption,
.image-banner-show-text-mobile .vcex-ib-button {
display: block !important;
opacity: 1 !important;
visibility: visible !important;
}
}
How to add custom CSS: http://wpexplorer-themes.com/total/docs/making-css-edits/
Simply change the 960px to the width at which you want it to be visible without hover.
If you have any issues let me know.
- AJ
Yay finally got to do it! Thank you so much
Hi AJ, How are you? I hope all is well with you and the Total theme team. We have a page that by default is blocked, then visitors can click a download button which takes them to the blocked page via a sign in page to become a subscriber. We have had a few cases where users have forgotten their password and had to contact us to get it reset. I have had a look around and it seems wordpress usually has a password reset button allowing the user to do this themselves but I cannot find anything anywhere to enable this as it doesn’t seem to be there or does the theme maybe remove this. The page in question is here https://smartscaffolder.com/our-products/smart-estimator/our-modules/draw-it/ and pressing the download button will take you to the sign in page. Thanks for your help AJ, All the best Alex
Scrap that- a bit of playing I found it Thanks anyway and hope all is good. Best regards
Alex
Great, thanks for letting me know Alex.
Hey there, we are struggling to update the WP Bakery Page Builder which came with the theme. Everything worked fine until we moved the whole website to another domain. Now, it says “Incorrect license key” when we try to update the WP Bakery Plugin. Thus, no update is possible and as the update contains many features we originally built the website with, we are not able to admin the website anymore… Anything else works fine. Is the licence key we received for the theme the same one we can use for the WP Bakery? So we just de-activate and then activate the WP Bakery Page Builder with this key again, or what would you suggest. Thanks a lot in advance, Chris
Hi Chris,
You would only get this error if you disabled “Theme Mode” in the theme panel – https://wpexplorer-themes.com/total/docs/activate-wp-bakery-page-builder/
Updates are provided by the theme as mentioned here – https://wpexplorer-themes.com/total/docs/update-plugins/ – however, if you disable “Theme Mode” for the WPBakery page builder then it will require you to buy your own license for you to update the plugin. Can you please check to make sure this hasn’t been disabled.
- AJ
Hey AJ, thx for your quick reply. The theme mode is enabled, I just double checked it. I activated the licence (purchase code) in the theme panel one more time but update of wp bakery is still not possible. The problem is that it is only possible to work on the page in the frontend mode but the backend mode is completely empty.
That’s very weird! No one else is having this issue, do you mind opening a private ticket with the logins so we can have a look for you? https://wpexplorer-themes.com/support/
As long as your theme is up to date it should be impossible to get that error message. So it’s very weird….Unless your page builder plugin is like 2 years old.
Of course you can always just delete the plugin and then re-install it and if your theme is up to date it will install the latest version of the plugin. Have you tried that?
- AJ
Hey AJ,
thanks a lot. Actually don’t know exactly why, but the 2nd time I deactivated & then updated the theme/plugin according to your gret tutorial in the second link, it worked out. So everything is fixed now and right in place
Thanks a lot for your quick help! Great Service!!
Oh awesome! I’m glad that worked out
If you need anything else, just let me know!
- AJ
hi total, also with Total Image Grid element using WPBakery i have setup a nice image grid on a “who are we” kind of page with staff pictures and names but i want the image-onclick action to link to individual URL page for each picture… i coudnt work out how to do this, is it possible? if not how else can i achieve at least some linking and is the image grid best way to showcase staff pictures and names
Hi,
You can select custom links for the module – https://cl.ly/qIn0 – in the links tab.
But if you are doing this, you might as well just use the built-in staff post type and keep the staff neatly organized then use the Staff grid to display them on your page – https://wpexplorer-themes.com/total/docs/staff/
- AJ
hi total, i am struggling to update the theme to the next version, when i press update it says site is in maintenance mode and takes like 15 mins then comes back saying update failed. any ideas what to do?
Hi,
It sounds like your server is timing out. It should only take about 5-30 seconds to update depending on your server speed. Do you see any errors in your server error log? Usually this would be due to server permission issues or max-ecution time. Also double check your license code under Theme Panel > Theme License to make sure it’s correct.
Of course you can always delete the theme and re-download/install it to get the latest version, but the best solution is to figure out why the you are having errors.
- AJ
i have chcked license its fine, also max execution is 300 and theres nothing in the WP_debug error logs. does total have a error log so i can see whats going on. any more ideas im stuck on this version for ages
Hi,
The update process is done by WordPress not the theme (the theme only tells WordPress what URL to grab the updated file from) so any errors would be server side and should show up in your general server error log.
Can you double check your max upload limit as well on the server and make sure it’s at least 18MB ( the theme zip is around 17.3MB).
Besides that, it’s possible there is a firewall on the server preventing the download (if you don’t see errors in the php logs this could be very likely). Are you using any security plugins on the site?
Of course if you are having some server issues updating you can always re-download it from your “downloads” here on ThemeForest and either delete it from the live site and re-upload or delete the theme via FTP and extract and re-upload it to your wp-content/themes/ folder.
- AJ
hi total, i struggled with a font loading issue where there was a flash of basic font and 1 second later the theme font would load, this was causing a big problem now i have fiddled around a lot and its not happening anymore but i don’t know how i fixed it, i want to know why this happens and how to fix for next time
Usually this happens if you have moved the font script from the header of your site to the footer so the font is loading after your content. This would be done either via a 3rd party plugin or the setting in the Customizer ( see “Defer Google Font Loading” here – https://wpexplorer-themes.com/total/docs/typography/).
- AJ
Hi, i bought Total theme and i need to translate some buttons and other text mostly in blog part. For example Read more button in blog or “Share this” “Related posts” texts. I have qTranslate-X plugin installed and i mostly use en:[:] tags. Thank you for your help
Hi,
The theme should work by default with qTranslate, but using this plugin is overkill if you just want to translate strings. Instead just use Loco Translate – https://wordpress.org/plugins/loco-translate/
qTranslate is for creating sites in multiple languages so it’s very large and will slow things down. Loco translate simply translates strings.
If you do need a multi-language site I would recommend instead WPML or Polylang these are better plugins
- AJ
Hi AJ, I bought your theme in 2014 and there were very cool demo sliders in your demo pages then. There was one specifically where there were different dishes with leaves of lettuce coming off the sides of the slider. Would you happen to have those demos available? Thanks.
Hi,
I think the slider you are referring to may have been way back when we were using the LayerSlider plugin and it’s one of the default sliders for that. Are you using LayerSlider or Slider Revolution on your site?
- AJ
Hi AJ,
I didn’t realize that the slider plugin had changed, I’m currently using Slider Revolution, but I would gladly switch back to LayerSlider if I could have access to that specifica slider I’m talking about.
Thanks.
Hi,
I’ve been trying to locate the slider you are referring to but failing. I honestly don’t remember it so I assumed it was LayerSlider, but now I don’t see it in their available templates – https://layerslider.kreaturamedia.com/sliders/
I think what may have happend is when LayerSlider updated to version 6 from their version 5 they removed a bunch of sliders no longer compatible
If there is a live slider somewhere on a site you want to replicate I could try and do so in Slider Revolution and send it over if it’s not too complex.
- AJ
Hi AJ,
I recently bought your theme to update my website. I love the theme and what you have done with it!
The information on your help page has so far enabled me to revise the site without too many issues.
However I have two issues I need some help or advice with.
1) I had updated to the latest theme today (version 4.6.1.), and for some reason when I tried to edit the child theme functions.php to add some snippet it gives me this error:
Unable to communicate back with site to check for fatal errors, so the PHP change was reverted. You will need to upload your PHP file change by some other means, such as by using SFTP.
I was able to bypass this using ftp and updated the file. When I refreshed the the Editor page it showed the new file content as expected.
However I decided to remove the snippet and the update button returned the same above code.
2) Since I added the under construction page from Total, I don’t know how to show you the link to the page I am stuck on. So I will try to describe it:
I created a page that has several of my youtube tutorial videos. I am currently testing this, but I created 3 column rows, and populated each section using the Single image module to link to the video to open up in a Lightbox.
This works well right now, and I also setup a scroll menu for this page to jump to each section. Which looks awesome so thank you for the docs.
My tutorials will increase over time, and I am worried that it will slow the page down with this Single Image method since there is no way to add Pagination feature using this method.
So I tried blog grid, portfolio grid, image grid versions from your other docs but the videos, while they get added, do not open up in a lightbox, like the Single Image process of adding them.
Can you please help me?
Thank you Joanna
Hi Joanna,
1. This error is coming from WordPress and not the theme. The error will show up if WordPress doesn’t have permission to update your files which is either a server related issue or if you are using a security plugin such as iThemes Security it’s blocking access. I recommend leaving it as is, for security reasons it’s best to not allow file editing via WordPress.
2. You have a couple here:
a. First option is to assign video URL’s to your images: https://wpexplorer-themes.com/total/docs/image-videos-attachments/ – then use the Image Grid and enable lightbox, it will display the video if one exists.
b. Recommended method: Create a new post type named Videos – https://wpexplorer-themes.com/total/docs/adding-custom-post-types/
If you use the recommended plugin in this article you should see a setting to enable the “Post Settings Metabox”. Make sure this is set to “true”. This way you can add your videos as posts and assign your videos to them under the media tab – https://wpexplorer-themes.com/total/docs/adding-videos-to-posts/
Then you can use the Post Types Grid to display your items. Simply enable “Lightbox” and as long as you added a video to the post it will show up in the lightbox – https://cl.ly/qHCh
Having your items added as a post type makes it easier to manage in the future once you have a bunch.
Also since the videos will be assigned to posts in the future if you ever want to do something custom/fancy it would be easy to loop through the posts and do that
I’m glad you are liking the theme!
- AJ
Hi AJ,
thank you for your quick and comprehensive response.
So regarding:
1) I can click update for style.css of the Total Child theme and it works, but not for functions.php file. No idea why, because both files are in the same directory and are permissions of 755 for the files owner is my username.
2) I downloaded and installed plugin. Ran into this issue like many others have with that plugin, where after following all your suggestions in the docs, if Post Formats is checked in the support section, it throws 404 errors after publishing and previewing.
This is reported here with the author, who did not have a fix for it. Instead one customer tried unchecking Post Formats which worked for him.
https://wordpress.org/support/topic/review-doesnt-work-on-published-posts-shows-no-results-found-404/So I tried unchecking and it worked, but now I don’t see formats and cannot select Videos like you have it in the screenshots. :o(
Another issue is I don’t know why, the preview of the published Custom Post shows the video/post in full width along with any text module, etc.
When I add the video using regular post, it beautifully renders it to fit within the layout I have (similar to how you have it in the screenshot), which is how it should show up.
I feel I have come so close now to completing my website revision yet I am so far away. :o)
I would be very grateful for your help with understanding this and maybe a solution if there is one.
Thank you AJ.
Joanna
Update:
I tried the steps in this: https://wpexplorer-themes.com/total/docs/post-types-showing-404-errors/
Did not solve the CPT UI plugin issues.
So I removed and plugin.
I thought of adding posts using the video format since it shows up in the regular post and then excluding the categories from the main page(s).
However I also want to exclude this from the RSS feed I have setup and I found the php code to do this, but since I have problems with the functions.php code, I can’t use this file at all for anything.
I double-checked the directory and file permissions with the functions.php and realized I made an error in my previous comment.
The root and subsequent directories all are 755, and the files are 644.
So I am still stuck with this problem since the theme update. Is there anything else you recommend me to check?
Thanks
Joanna
Hi Joanna,
I saw you left a new comment where it sounded like you figured things out. If you still need help please reply back with what you are still having issues with, thanks!
- AJ
Hi AJ,
Thank you for asking.
So the approach I mentioned regarding adding posts that have a featured image with a video.
Unlike the Single Image method where the image opens up the video in the lightbox, I could not get to work any of the methods so far that you suggested nor the workaround I mentioned.
So I decided since you provided the Portfolio custom post type, I went ahead and hijacked that one to turn into a Tutorials CPT.
I got everything to work, except that when I add the Portfolio Grid, the grid for some reason does not show the featured image (I have three posts with featured image and youtube videos in the portfolio-item metabox setting).
Instead the page shows the videos in the grid, not the featured image.
When I click on the video in the thumbnail, it just plays the video inside the thumbnail, instead of popping up in a lightbox.
The Media settings in the Portfolio grid are set to open in lightbox and I don’t know what else to look for.
I also noticed that the Portfolio or Tutorials post editor does not show the formats, where I can select Video. Don’t know if this matters or not.
Everything else looks fine, but would really need some help or direction from you as to how to get this to work the way I need it to.
Thanks AJ
Joanna
Hi Joanna,
All you need to do is disable the featured videos so it shows the featured image instead: https://cl.ly/qJmW
In WordPress “Formats” are only for standard posts (blog posts) so they aren’t available in custom post types.
The custom post type should have worked exactly the same (using the Post Types Grid module) but of course using the Portfolio type and renaming it works perfectly fine
- AJ
Thank you AJ !!!!!!!!!!!!!!!! :o) . It worked finally. Yay!!!
So one final question regarding RSS feed.
How or where do I set the public parameter for the portfolio posts to False?
Joanna
Hi Joanna,
Do you want your posts to only appear in the backend and to use for the grid so no one can ever actually access the post?
- AJ
Thank you AJ !!!!!!!!! :o) It finally worked.
One final question regarding RSS Feed.
How/where do I set the public parameter for Portfolio Posts to False?
Joanna
Hi Joanna,
I think you replied at the same time as I posted my question:
Do you want your posts to only appear in the backend and to use for the grid so no one can ever actually access the post?
Or do you just want to exclude from the RSS Feed?
Either way it will require some child theme code. But I want to give you the right code
- AJ
Hi AJ,
“Do you want your posts to only appear in the backend and to use for the grid so no one can ever actually access the post?”
If you mean that the public will only see the videos posted in the portfolio grid on the Tutorials page, that open up into lightboxes and not the actual post, then yes.
Joanna
This code should do the trick. So you can add the items and show them on the site but the actual posts won’t exist.
add_filter( 'wpex_portfolio_args', function( $args ) {
$args['show_ui'] = true;
$args['public'] = false;
return $args;
} );
- AJ
Thanks AJ! I will add this and see.
Hi AJ,
Just been reading about this new ‘Algolia’ instant search that replaces the WordPress search.
Knowing how Total doesn’t work that well with ‘Relevenssai’ search, how would Algolia fare with Total?
Total shouldn’t have issues with Relevenssai since Total doesn’t make any alterations to the WP search. If you are having issues with the plugin the issue must be plugin related.
Algolia is a nice service, a few customers have integrated it into their Total sites already.
Oh right – only there’s a bit in the docs somewhere saying that relevenssai is not recommended.
Okey dokey, we’ll give Algolia a whirl then.
Quick problem All of my pages redirects me to the contact page. With other theme its not happening. Should i open a ticket? www.pingusol.com Thanks.
Hi,
Go to Theme Panel > Under Construction and make sure you haven’t enabled the function and redirected your site to the contact page.
- AJ
Hi AJ,
Just received an update notification for Total, which had an upgrade to Visual Composer in it,
This new version of VC has the same version number that Wordfence was bugging me to download, so I’m guessing that all should be good to go now.
Thanks for your time!
Hi,
Just let me know if you still have issues after updating it
No, none whatsoever.
I reckon that last time was due to leaving Cloudflare active but I pause it when upgrading now.
Go to Dashboard > Updates and click the button to check for updates. WordPress uses transients to save whether an update is available or not. This sounds like a transients issue, clicking that button should hopefully clear it. CloudFlare wouldn’t have any affect on this, it’s either a WP bug or a WordFence bug.
- AJ
Hi! Quick question about visual composer. How do I access their template library? is it that we do not have access with the copy provided in this theme? thanks!
Hi,
The template library is a premium addon so you need your own license of the plugin to access it. But actually I highly recommend against it, they make it sounds really cool on their website but it’s really not. The templates are poorly done and very minimal. I am working on an exclusive template system for Total that will be released by Total 5.0 this year with cleaner/modern header and footer templates, dynamic post templates and sections. If you have any suggestions for that please send them over!
- AJ
Wow AJ! Thanks s much, you’re awesome. In future versions I’d love to see more bold responsive full width sections & images overlapping with text! I love this theme and have gotten a bunch of my old students to use it for their personal portfolios! I can’t wait to see what you’re working on!
Thanks for the feedback, feel free to stop by and leave suggestions/screenshots in the future we really want to work on better demos and the new template function so all feedback is highly welcomed.
- AJ
On search page results, I get red box that says “Revolution Slider Error: Slider with alias ”pipeslider” not found. Maybe you mean: ‘project1’ or ‘home01’ or ‘homebackup’ or ‘homepage-backup2’ or ‘triloc-pg’ or ‘pipeslider’”
My slider name is “pipeslider” and I’ve added it via Method 1: Page/Post Meta Options (easiest).
Can you tell me how I can fix these boxes so they don’t show on the search results ? Thanks
Hi,
The Search Results isn’t a real page so I don’t understand where you added the slider exactly. Can you show me the page with the slider?
- AJ
Sure, you’ll see them here: http://www.trinityproducts.com/?s=pipe
Thanks for the link.
So it looks like the slider is being added inside the content with the page builder – https://cl.ly/qH9s – and for some reason the search results is trying to render it in the excerpt.
This doesn’t happen when I test locally – https://cl.ly/qIEA – and the default excerpt function should strip everything out excerpt text, so this should be impossible.
Are you using any code to alter the excerpt function? Or any child theme edits for the search results page?
I do see your theme is outdated but the search results page hasn’t changed in a long time so I don’t believe updating would fix it.
- AJ
I am not using a Child theme, I’ve also tested with adding a top row in VC then adding slider element but results are the same. I am un-aware of any excerpts being used..
This made me look at plugins and the issue was the Relevanssi plugin! I disabled it and search results look good now!! Sorry but thank you for helping me track down the issue!!!
Oh awesome, I’m glad it was an easy fix. This plugin must be altering the core query and pulling in the slider…very weird!
- AJ
