8685 comments found.
Hi just wondering if there is a way to change the Owl slider on the basket page that is used from cross-selling to something else? Or is that a set functionality
Hello,
the only way is to edit the file uncode/woocommerce/loop/loop-start.php (and if necessary loop-end.php in a child theme. You can add a statement to check if you are in the cart page: if ( is_cart() ) : and print whatever you want instead of the owl carousel markup.
Let me know, best 
Hey Uncode, My support ran out a few weeks back i believe but i have not asked one question until now. I am trying to enable the drop down cart on hover but am not a coder and cant find a way to implement this within the options. Could you please give me a quick hand with this and point me in the right direction… I will continue to support your products. Thanks, J
Hello J!
What kind of Menu are you displaying? However, the dropdown cart is a default feature if you run WooCommerce and if you enable it on “Theme Options -> Navbar -> Additionals”: https://undsgn.d.pr/p7o2tf
Let me know, best
Hello, is it possible to enable loop in the lightbox, I don’t see in your models ? thank you.
Hello,
no, sorry, at the moment it isn’t, however it is good point, and we’ll investigate if it possible to add it to our to-do list. Thanks.
Best
Hey! Is there a tutorial for this thing called ‘Video Cover Layout’? I have problems to active layer and lightbox… Thx!
Hello!
it is just a Single Media module with the lightbox activated: https://undsgn.d.pr/fRai8k What kind of problem do you have?
I recommend to contact the dedicated support offered in our Help Center, there we have a completely dedicated support team, so you’ll be able to let us know the live problem and, if necessary, enter the backend. Please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Thank you for this quick response. I activated lightbox, but it’s actually not working….
Does your video have a poster image (set as ID: https://undsgn.d.pr/85PC8Z)? Otherwise it can’t open a lightbox starting from an image and it will be display the regular video player.
Let us know
No, there is no poster image… I just wrote a ticket…
Fine, thank you. Here you can find some info about poster image however: https://support.undsgn.com/hc/en-us/articles/213459489-Media-Poster
Best
Ah… Okay, now I’ve got it – that is the missing part. Thx a lot! Great support!
Is there a bug reporting system? Even though my support has expired, how does one report theme bugs? Such as adding custom colours to the palette options that don’t work? Bug system? Thanks.
Hello,
you can definitely report a bug even if your support has expired, you can for example use the form you find in our profile page here on Envato: https://themeforest.net/user/undsgn#contact
We don’t see any problem with the color palette in the last version of Uncode though (v.1.7.6.1), so please check in your console browser if you have any red error generated by a conflict with a 3rd party plugin maybe.
Let us know, best
Hello, I’m just starting with Uncode and this might be an easy questions but I can’t get my head around it. I’m creating a blog and I would like to have kind of a mix of Blog Author layout with Masonry blog posts as a home page (with pictures over the entries). In general, I can’t find how I can modify Home Page layout for Blog.
I guess it’s possible because I’ve seen one of your showcase blogs https://travelaway.me/ which that neatly combines photo header, fixed content (My picks for you) and dynamic blog content (Latest Posts section). How can I do something like this? I’m a bit lost on that. Thanks!
Hello,
the example you provided here above is made with Page Builder, so you only have to use the modules provided by it. Here is how the site is built:
- a Content Block header (more info here: https://support.undsgn.com/hc/en-us/articles/213456989-Headers-General)
- a Posts Module with 3 posts below the header
- another Posts Module with a lateral title and 3 posts again, maybe with the offset set to 3 to avoid repetitions: https://undsgn.d.pr/j0LWEp (with Post Offset you can set the amount of posts that should be skipped in the beginning of the query; just remember that it’s not possible to use it with the Filtering feature if combined also with the Pagination mode).
- a Posts Module with 3 posts below the header
- a row with a height of 80%, a background image and a button in the middle
- once again, a Post Module with a offset of 7, I guess, or any other method to skip the posts already displayed and the Infinite Load More button
- some elements above and inside the footer
Let me know if you need more assistance. In this case I recommend to contact our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hello .. Good evening.
Could you tell me how I can disable the effect, change color when mouseover?
In links and buttons.
Ex http://prntscr.com/iu11ka http://prntscr.com/iu11qc http://prntscr.com/iu11uj http://prntscr.com/iu1211Hello, for the button of the form, go to “Contact Forms -> [the name of the form you’re using]” and add the class btn-flat to the button in this way: https://undsgn.d.pr/zngUmZ
Are the 3rd and 4th examples a simple link in a text module? In this case you can also use the column link, that doesn’t have any effect on hover state https://undsgn.d.pr/SDn7DH (look at the example on this page, the pink section at the bottom https://undsgn.com/uncode/homepages/creative-department/)
Let me know, best
Hello, any plugin you recommend for multiple layer parallax that is fully compatible for this theme?
Hello,
Uncode is compatible with RevSlider and LayerSlider that offer this kind of feature.
What plugin do you have in mind though?
Best
Does RevSlider and LayerSlider able to make like this: http://www.revstudio.pl/
I just update the link for the example. Thanks.
Oh, I see, no sorry, I don’t think you can create those kind of grid with RevSlider or LayerSlider. We have something similar in our to-do list, but not for the near future I’m afraid.
I don’t know what kind of plugin to suggest either, it seems a custom solution. Sorry.
I see. Ok then, thank you very much
is there an option to have a set width image (constrained column px width) that will switch to 100% width when clicked. – I see the option to set px or % width in the visual page builder but would like to have a set width image that would expand to 100% when user clicks.
Hi Mr_Leo! I’m not pretty sure to understand your need, have you seen a similar example in our demos? Anyway there is not an option to modify the row width on click, in case you need to create a simple JS script that add or remove the class ”.limit-width”.
Hi, I would like to acheive this: https://antoni.de/culture/ with uncode theme, is it possible, to use text as a fixed background like example given? I’ve tried making a content block header with just text in it and adding this to the page but the header does not stay in the background or stay fixed. If you could point me in te right direction, that would be amazing
Hi sheeniebheenie! An header with text is not supposed to stay fixed in the background, in a normal page the header scroll out when you scroll down the page. You can just create a background with your text and apply as row background and set the “fixed” option: https://undsgn.d.pr/UtEvhn
Thank you for reply, Good to know that i cant acheive this with the content block header, I will stop trying..haha. I did try your suggestion before and it worked but i had to use my ‘text’ as an jpeg image background and was wondering if there is a way to add this text without using an image background?
Hi sheeniebheenie, no you need to use as bg image or create your own “hack” (btw this is a very creative solution), not sure but maybe you can also use an SVG as bg.
Thank you for your help, very much appreciated! Have a nice day
Thank you for confirm! Let us know how it goes!
Hi,
Is there any option to turn on transparent menu but without any header? I just want to have transparent menu with my content, but I dont want to use any header. It should be quite simple, should’nt it?
Hi SmartyMockups, no in Uncode this is not an option for normal pages and you need to have an header, we inserted this as standard to avoid overlaps between menu area and contents (we first try to create a solution that is solid for any kind of layouts and scenario and I define this a good practise). As quick workaround you can try to create an empty Content Block header (insert just an empty row with custom padding to 0) and connect this empty header to your pages, it should work for you. In few words Uncode detects an header and create the transparent menu but this has no visual effect.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
ps: note that from Theme Options you can assign this “fake” header to all pages of your site unless specified in Page Options for single page diversification.
Hello,
I was curious if there was a way to prevent “widows” on post titles. I would love to force a minimum of 3 words on the next line if it wraps or something like that.
Hi! Not sure to understand you. Do you refer to thumbnails? Can you please upload a screenshot to understand better?
Sure thing. Here’s an example of what I’m talking about: Currently headlines wrap on the next line and could end up with widows (i.e. http://bit.ly/2FTUHMl). Is there a way to force the next word or two onto the next line if this happens so there’s not just one word on the second line? (i.e. http://bit.ly/2FZKNJi)
Hi bordegos! You can limit the Row width to limit: https://support.undsgn.com/hc/en-us/articles/214003585#&gid=1&pid=2
Otherwise you can also give the column a given width: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=2
I hate the on/off switch colors in the theme options. The colors are not intuitive at all. Which color means the setting is on? Is it white? Is it gray? How about adding a more intuitive color so we don’t have to assume which is which? Is gray supposed to mean that the setting is on? Or is gray supposed to mean that the setting is off? In my mind it could be either since gray and white are muted colors. Here’s an idea. Make the switch green when it is on and gray when it is off.
Hi! I appreciate your suggestion, however this is really personal, lot of users like a cleaner UI, anyway you can send a request from here: https://support.undsgn.com/hc/en-us/articles/213714949-Feature-Requests
I like a clean UI like everyone else. The problem is not a clean UI, it is that it is not clear which switch is On/Off. When I look at it, I don’t know which is which. Maybe take a look at how Apple and Google designs switches for a better user experience in Uncode.
Uncode: https://www.evernote.com/l/AEC78dgheFNOkbc6uFTQYakeENngztCSZHA
Apple recommends: https://developer.apple.com/ios/human-interface-guidelines/controls/switches/
Google recommends: https://material.io/guidelines/components/selection-controls.html#selection-controls-switch
Sincerely I don’t think that “nobody knows” otherwise here you should have read 33.000+ customers complaints, anyway appreciate the suggestion (there’s always room to improve).
When displaying the Badge Icon “Out of Stock” where can i change the text to saw “Sold Out”
Hi! This term come directly from WooCommerce and there is not an option to modify, anyway to modify terms you can use Loco plugin that give you the ability to create your own translation for native terms: https://support.undsgn.com/hc/articles/214003885
Otherwise searching on Google you can find various suggestion, check the one works for you: https://wordpress.org/support/topic/change-woocommerce-out-of-stock-status-to-sold-out/
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
will there be a fix? merci Olivier
Hello Olivier,
does the page have a sidebar? Since Scroll Snap can’t be activated on pages with a sidebar.
Please, let us know. Best
thank you undsgn_team, yes it has, and in the portfolio version the details are on. well then, I guess I have to do without that nice but limited feature, to bad. hopefully future updates will bring a solution.
merci Olivier
Hi Olivier, yes this script is cool (it’s the best developers can use) but it’s also strict for the markup, please find more infos at the bottom of this page: https://support.undsgn.com/hc/en-us/articles/214006065
Hello! I cannot solve a problem with the Adaptive Images system:
I have a page with a Post element > Isotope gird > Box width: 3/12.
The visualization of the images in a Mac Book Pro 15 is perfectly correct but in a Mac Book Air the images are resized to 258×258 (too small because they look very bad, the originals are 700×700px).
For example here: http://www.nadiasanmartin.com/digital-design/
I would like to eliminate this parameter but I cannot find how. I tried to disable the Adaptive Images from the “theme-options.php” file but it did not work, the page continues with the same code:
data-breakpoints-images = ‘258,516,720,1032,1440,2064,2880’
Do you know how I can solve it?
Thank you very much!
Hi smoothing! Have you some cache plugins installed? I see something is not working on Air for your site but I’m not able to replicate on our demos, right? Ex: https://undsgn.com/uncode/homepages/portfolio-agency/
I note that you have a very old version of Uncode (1.3.1), while actual version is 1.7.6.1: https://support.undsgn.com/hc/en-us/articles/213454129
In case you need to update find here all the infos and be sure to backup first (you are updating for a very old version): https://support.undsgn.com/hc/articles/214001205
Hi,
Is there anyone who could help me? I’ve just place a temporary Revolution slider at the home page and a footer. There is a white space after the slider. This is annoying especially in the mobile view. Seems like its a container issue which I’m not able to solve. I’ve communicating with the author and they cant even come up with a solution. Pls check this in mobile view: http://www.tyrida-intl.com/ appreciate your help!
JC
Hi Janetchim! What you mean that the author cant even come up with a solution? Our agent Ivo is still waiting your logins to check. Anyway from what I see you missed some settings inside the Slider Revolution settings, this is not a fullscreen slider, you have insert an auto height not a full height and this is pretty evident (https://undsgn.d.pr/OxDJO4). Have you tried download one of the premade SR example or check their docs? https://www.themepunch.com/revslider-doc/slider-setup/#slidelayout
If you are not able to fix please reply our agent so we can help from your admin.
There is nothing wrong with the revolution slider because I’ve used it in other theme and it is perfectly ok. I dont know why this problem only happen at the home page? The rest of the pages do not have this issue. I’ve given temporary logins before he told me that it was the plugins. So after that i reload the untire Uncode theme and wordpress, this problem is still there. That only goes to show that there is an issue for the alignment especially with mobile device view. It is not even a complicated issue, there is only a slider+ footer…thats all!
BTW, the Revolution slider that I upload is just an example, there is no y text, just a background image and another image on top of that. this is very basic.Previously I use your content block slider, and the image is cropped away. Not sure if anyone has encounter this issue.
Hi Janetchim!
1. Unfortunately there are no logins in your profile, then when you have inserted please update our agent IVO, if you don’t reply he cannot know you have inserted them (but as told there are no logins):
2. The Content Block crop your images as any other header types when you use responsive settings and this is pretty common when you are in responsive web design: https://support.undsgn.com/hc/en-us/articles/213459809
3. The problem are settings inside the slider, in fact you choose to preserve the aspect ratio option (not the full height that crop your background) and it’s evident. If you use this setting you cannot expect to preserve the ratio and that the background can cover perfectly a responsive area: https://undsgn.d.pr/vI3FkC
Anyway if you think the problem is Uncode (I don’t think https://undsgn.com/uncode/showcase/) please insert your logins and notify our agent so he can follow.
Hi! Just downloaded your theme for a e-commerce website and so far, it is awesome! However, I can’t find where to change the cart icon link so that it brings me to the cart page. At this moment, when I click the icon, it brings me to the homepage. Thanks in advance for your help.
Please, don’t mind this comment. I found the answer I was looking for.
Hi Roland_Clairvoyant and thank you for confirm!
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Since updating the theme the content blocks dont seem to work any more. My footer content block now doesnt show images within and when using slide scroll it will not scroll down to the footer. (www.wearephlo.com) Any help would be great
Hi too_gallus, from what we see there are requested files that are not found: https://undsgn.d.pr/9Q9M4E
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi ! With the “Horizontal center split” skin, is it possible to have the social icon menu to the right instead of left please ? How can I do it ? Thank you.
Hi mgrwebstudio and sorry for delay! No sorry this is not one of the actual options, in fact you don’t see this setting in none of our demos. Unfortunately there is not a quick code I can suggest, you need to “hack” the PHP codes.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Thank you, i will submit a ticket for some help 
Hi mgrwebstudio! Ok! We can give you some ideas but we cannot do this for you, what you don’t see in our demos are customisations and these are not part of the support terms, anyway send us a pvt request: https://themeforest.net/page/item_support_policy#whats-not-included-item-support
oh ok! sorry I’ve submit the ticket, so you can delete it….I’ll try to manage it for myself! (sorry for my english!)
No no it’s fine, I just highlight that we can only help with some suggestions
