Also…. why doesnt subpage links in the left sidebar, sort the pages like they sort in menus (sub-items)?

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.

Regards., DesignThemes Support.

Hi.,

Thank you for the interest in our theme and contacting us.

Yes, we have the both layout version (boxed and full-width) for all of our themes.

http://prntscr.com/iwyang http://prntscr.com/iwybjz

If you have any queries, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Hi.,

Sorry for the delayed reply, We are in week end holidays.

We have tried to install the theme and required and recommended plugin files, after that when we tried to import the demo content via unyson plugin we can click the unysom demo content “Install” button. It seems that there has be a issue in you wordpress installation we have checked with default theme to activate and check the issue the issue continues. Please check the issue and come back to us we will import the demo content asap.

For the purpose of demo content import we have removed the importer option from the Buddha Panel. Instead of that option we have used “Unyson”plugin to import the demo contents.

Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.

https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/

Note: Before installing the demo content, kindly install and activate all the required and recommended plugins and deactivate all the external plugins other than the theme recommended plugins. And please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.

http://wedesignthemes.com/support/knowledge-base/server-requirements/

We have used unyson plugin only for demo content import not for the other addons if you use them it will affect the core builder files and VC modules.

Regards., DesignThemes Support.

Hi.,

We have tried to install the theme and required and recommended plugin files, after that when we tried to import the demo content via unyson plugin we can click the unyson demo content “Install” button. It seems that there has be a issue in you wordpress installation we have checked with default theme to activate and check the issue the issue continues. Please check the issue and come back to us we will import the demo content asap.

For the purpose of demo content import we have removed the importer option from the Buddha Panel. Instead of that option we have used “Unyson”plugin to import the demo contents.

Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin. https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/ Note: Before installing the demo content, kindly install and activate all the required and recommended plugins and deactivate all the external plugins other than the theme recommended plugins. And please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so. http://wedesignthemes.com/support/knowledge-base/server-requirements/

We have used unyson plugin only for demo content import not for the other addons if you use them it will affect the core builder files and VC modules.

Regards., DesignThemes Support.

Hi.,

Here is the image purchase link for this theme.

https://www.dropbox.com/s/vvklk7ph20fcva4/Vigil-Cctv-image-purchase-links.txt?dl=0

Your Plugins are already active. No need to enter the license key to activate the plugin files. We have sent the latest version of plugin files to your mail. Please update it.

Note : We do not provide license to any of the Plugins that come along with the theme. We just provide the copy of the licensed plug-in. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.

If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Ratings!!

Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever

Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:

http://recordit.co/YqdTBuEJRm

Waiting to see your fantastic 5 stars rating. Your rating plays a major role in our whole profile. Please rate our theme you really like our theme and happy with our support.

Thanks in advance.

Regards., DesignThemes Support.

Hi.,

Thank you for your interest on our theme.

Our theme is fully compatible with visual composer front and backend editor , but there is no need for license to activate the plugin files. , you can get the latest version of plug-in files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.

Regards., DesignThemes Support.

Hi Alexd.,

Thank you for the interest in our theme.

1) Yes we do have options in our theme customizer to change the colors as per your needs. Please have a look at this screenshot for your reference http://prntscr.com/irwfim

2) Yes our theme is compatible with MySQL 5.1 and earlier.

Hope you will purchase our theme soon.

Regards., DesignThemes Support.

Hi.,

Thank you for the interest in our theme and contacting us.

Yes, Our them is compatible with Latest version of WordPress & Woo-Commerce.

If you have any other queries, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

I fixed whith this: https://prnt.sc/hqxlsu Thanks

Hi.,

Thank you.

If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Ratings!!

If you are happy with our theme and support, Please help us by taking a few minutes to tell us about the service that you have received so far. Your 5 stars has a crucial part in our overall rating! Hoping for a 5 star rating from your end

Please visit below video link for how to rate our theme:

http://recordit.co/YqdTBuEJRm

Please don’t forget to place your worthy ratings

Waiting to see your fantastic 5 stars rating. Thanks in advance.

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

Please refer the Link : https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can install the theme for you.

Thank you, we look forward to help you!!..

Regards., DesignThemes Support.

Hi.,

Thank you purchasing our theme and contacting us.

You can easy to install our theme without any issues. May your installing method was wrong. “Theme is missing the style.css stylesheet error” – this error is common to wordpress, So please follow the steps, Please refer the Link : https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

Don’t install the entire download ZIP package rather than the actual theme itself. The downloaded package contains documentation,child theme etc. So unzip package and find actual theme folder then install theme.

Try following ways,

1) This error is caused by trying to install the entire download ZIP package rather than the actual theme itself. The downloaded package contains documentation,child theme etc. So unzip package and find actual theme file then install theme.

2) Go to Dashboard > Appearance > Themes – > Add New > Upload Theme > Browse the actual theme zip file and install the theme.

Or

Go to WP-folder -> wp-content -> Themes – > Paste actual theme directory folder via FTP.

After Install the theme for the purpose of demo content import we have removed the importer option from the Buddha Panel. Instead of that option we have used “Unyson”plugin to import the demo contents.

Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.

http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/ https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0

Note: Before installing the demo content, kindly install and activate all the required and recommended plugins and deactivate all the external plugins other than the theme recommended plugins. And please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.

http://wedesignthemes.com/support/knowledge-base/server-requirements/

We have used unyson plugin only for demo content import not for the other addons if you use them it will affect the core builder files and Visual Composer modules.

If you find any difficulties, Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will check and install the theme and import the dummy data for you.

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

Kindly ask us your queries. So that we can help you better and we are ready answer it with pleasure.

Regards., DesignThemes Support.

Hi.,

Thank you for the interest in our theme and contacting us.

Sorry, We do not have the HTML version of this theme.

If you have any other queries, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Hi Haritha.,

Which plugin do you need to find? You can install all the plugins that comes along with the theme from Dashboard > Appearance > Install Plugins.

Regards., DesignThemes Support.

Hi.,

Sorry for the inconvenience, get into the file path /wp-content/themes/vigil/framework/loops/partials/post-standard.php there you have to modify the code like the screenshot,

Refer : http://prntscr.com/idhsmc

When you have modify the code like that it will display the social share icons,

Regards., DesignThemes Support.

Hi.,

Thank you for the interest in our theme and contacting us.

Yes, Our theme supports RTL languages like Arabic.

If you have any other queries, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Thank you for your purchase But I have a problem in the top menu http://www.hawi.com.sa/home/

Hi.,

Thank you for purchasing our theme and contacting us.

We do not see any issues in top menu, Kindly send us your issues with some screenshots or video to get a clear view. So that we can help you better.

http://recordit.co/p6dAhHl6bl

Regards., DesignThemes Support.

Hi Pictiweb.,

Get into the Admin Panel > Appearance > Vigil Options > Additional CSS > Paste the below code,

.portfolio .image-overlay a {
    pointer-events: none;
    cursor: default;
}

Regards., DesignThemes Support.

Super thank you, it was necessary to add h2 to the path of the code css but it works well!

Thank you

Hi Pictiweb.,

Thank you very much.

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end

Regards., DesignThemes Support.

can some one from ur side have a look , im not able to figure out whats going wrong.all i want is the demo content to be uploaded

ive sent the website details , please have a look , Thank you

Hi.,

We have installed the theme and import the dummy data . Please have a look.

Thank you, we look forward to helping you!

Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Rating!!

We hope you had a great experience with our theme and support. Please take one minute to share your feedback by clicking on a rating below.

Kindly refer the attached url : http://recordit.co/YqdTBuEJRm

Hoping for a 5 star rating from your end Thank you, we look forward to help you!!..

Hi.,

Thank you for contacting us.

The plugin is already activated and please ignore the message that is showing in your dashboard.

Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins

Note : Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.

Hi!., Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Register An Account

ERROR: Couldn’t register you… please contact the webmaster !

Hi ycok.,

We have sent the login details to your email. Please have a look.

Regards., DesignThemes Support.