13535 comments found.
How do I create this section?
This site was created with the Education WP theme. (https://catalyst.or.kr/)
Hi kko_ma,
It’s using Thim Tab and I see you already set it up on the home page 
Hi kko_ma,
It’s a setting in Visual Composer. Please set this up
Try and let me know.
How do I create this section?
This site was created with the Education WP theme. (https://catalyst.or.kr/)
Hi kko_ma,
It’s using Thim Tab and I see you already set it up on the home page
Hi kko_ma,
It’s using Thim Tab and I see you already set it up on the home page
Hi, after the release of lernpress3 we have some troubles with locotranslate.when the files will be updated to translate the plugin into other languages?
Hi kosszp,
Sorry, but I have checked and the LP3 language still be okay. Can you tell me more about the issues you had?
it should be in Russian
Hi kosszp,
Can you try to translate those strings in LearnPress plugin? Don’t forget to Sync the language first.
Disable auto login after registration and custom emails??
Hi melisa_redondo,
Please send me a request to candy@thimpress.com with subject “melisa_redondo – Eduma Support”. We will discuss more about it 
I have Demo One Instructor set up, but most other pages are edTech, which I don’t want! I have uninstalled and reinstalled, but this did not help. Ticket has been raised in forum and I have emailed you. I have had to rewrite the Slider text so many times now because of reinstalling…. Thanks
Hi mccrow,
Sorry to hear that. Our support team is checking your case.
i want to know that this theme have option instructor commission?
Yes we have
Thank you for your concern. Let me know if you need any further assistance.
The featured image for courses are not saving.
Edit course>Featured image>select image>does not show up in the backend course edit page or on the frontend.
Fixed. There were some updates for LP plugins.
Glad to hear that
There was an issue in Certificate addon and we updated it.
Hello Dear Ken Did you find a solution to my problem with Larne Press?
Hi Marsssse,
It’s quite complicated. Our team is still working to solve the conflict. Please give us some bit more time.
Can you tell what time to count?
Hi Marsssse,
Just 1 more day please.
Disappointed from Support Service : since we install learnpress new release we faced alot of technical problems we sent to u many and many times very few things solved and the reset big issues not solved even we sent to u , really not accepted support service
Hi mhhammam,
I apologize for the delay in our reply. We’re experiencing larger than normal inquiries this past week (after the big update) and we’re working hard to clear the backlog.
Please give us 1 more day.
i understand , but we are waiting from week ago and its was planed to go live this week but after this new updates we can’t set any date for go live , and see no progress for my issues hope u set yourself in our case
i prefer to back again to old learnpress stable release pls install it and ensure we back to stable case , i see u need long time ro make learnpress 3 stable and we can’t wait this long time
Hi mhhammam,
I’m working on it.
STILL WAITING NO REPLAY TILL NOW….........
Hi mhhammam,
I was asking for the downgrade. Do you want me to downgrade the system?
i prefer to downgrade if u r not able to solve our isues due to learnpress new release . also till now after many days i see too much delay from your side to support us and no progress so now it’s your choice either to solve issues or downgrade waiting your replay now not after 2 days as always
Hi mhhammam,
We tried but the issue is complicated. The downgrade is just temporary, we will still working to solve the issues.
u mean u will downgrade my system to old learnpress version pls do it and ensure everything going to stable status , waiting your replay
Hi mhhammam,
Yes, I’m working on it.
ok , pls send me when u finished pls don’t go now without finished like what u did with me many times
Okay 
Hi mhhammam,
“When try to buy course in checkout page we got 2 order form 1 for woocomerece order contain many courses even we buy only 1 course which is wrong and when trying to delete item from cart nothing happened and the other order form is learnpress form”.
Now if I downgrade LearnPress, I have to downgrade so many LearnPress addons on your site too.
Our dev team almost find out a solution for the checkout process, can you wait for next 2 hours. If we still cannot work it out, I will prepare the full downgrade.
no problem for waiting , my concern so go stable today either with new or old learnpress
Okay.
also pls note student dashboard not working when set order and not paid it’s not appear in dashboard also u solved favorites and back not working again so u need to full check student dashboard
Hi mhhammam,
You mean the wishlist not working again?
And pending orders not appear?
yes
Hi mhhammam,
We checking this now too.
???????
still u check after 2 days !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
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- and 12,000 more beautiful online schools…
Hello! I just had to move my installation to the root installation Public_HTML and I have lost all of the updates you helped me apply! Please help ASAP. I will send you an email now about this with subject “phantompower – Eduma Support”
Hi phantompower,
Email me, I can help
Don’t worry much. But next time, don’t try to move it again, without backup…
Hello Ken, did you see my email I sent yesterday with subject “phantompower – Eduma Support”? Thanks!
Hi phantompower,
I got the email. Will check your case shortly.
Hi Ken just following up.. hope do resolve the broken stylesheets on the classes asap… THANKS!!
Hi phantompower,
Please give me some bit more time with this.
I have imported the demo of Stanford and after setting up everything I am thinking of going to Classic University. How do I do this without destroying the data already on the site?
Hi harshalgunde,
Let me help you
Just send me a request to candy@thimpress.com with subject “harshalgunde – Eduma Support”.
Looking to buy, Does the form entry on the following demo https://educationwp.thimpress.com/demo-3/ allow you to place it to the left hand side?
Also does this have a carousel in the background with the form overlayed? If not as standard then can it be done with your theme?
Hi imiweb,
Yes , all those demos support RTL mode.
About the carousel in background, I didn’t get your point clearly, can you clarify?
Hi Ken,
In that particular demo I’d like to place the form on the left. The image in the background on that demo – can that also be a image slider/carousel?
Yes
1. Can I use Divi Builder insted of WP Bakery and SiteOrigin Builder ?
2. How to upgrade this theme ?
3. Which is better either WP Bakery builder or SiteOrigin builder ?
Hi kko_ma,
1. You can use it but there are some elements from the theme will not be available (they just designed for WPBakery and SiteOrigin).
2. Just simply go to menu Eduma >> Dashboard and you can see the Update button
3. WPBakery is more options, more effects. SiteOrigin is easier to use, and lighter.
I recommend SiteOrigin
Hey Guys, Since the new update that i have updated today, i have trouble with the course: https://www.talkandchalk.com.br/course/teste-de-frances/quizzes/teste-de-frances/ It doest open propally
Hi fabeach,
Please help me check this:
1. Update Eduma the latest version 3.3.4 (Dashboard >> Eduma >> Dashboard).
2. Update all LearnPress addons as well as another plugins (Dashboard >> Eduma >> Plugins >> Update Available).
3. You should upgrade LearnPress database (LearnPress >> Tools >> Upgrade Database then click Upgrade Now button).
NOTICE: If you are using a child theme, it might contain some old functions from LearnPress 2.x so that it might cause some unexpected issues. Don’t worry much about this. Let’s discuss more with me, I will help you to upgrade the child theme too
You can email me to candy@thimpress.com with subject “fabeach – Eduma Support”.
hi there,
i m getting the following error after recent update
Deprecated: mysql_escape_string(): This function is deprecated; use mysql_real_escape_string() instead. in /home/site/public_html/wp-content/themes/eduma-child/functions.php on line 60Hi juliereader,
Your child theme is using a deprecated function. Please edit the functions.php and replace mysql_escape_string with mysql_real_escape_string.
Try and let me know
there are 16 instances of this string in functions file ..do i have to replace all of them?
Yes please.
i started getting these errors now
Deprecated: mysql_real_escape_string(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/site/public_html/wp-content/themes/eduma-child/functions.php on line 60
Warning: mysql_real_escape_string(): Access denied for user ‘root’@’localhost’ (using password: NO) in /home/site/public_html/wp-content/themes/eduma-child/functions.php on line 60
Warning: mysql_real_escape_string(): A link to the server could not be established in /home/site/public_html/wp-content/themes/eduma-child/functions.php on line 60
Hi juliereader,
Some advises for you.
1. Check the MySQL version, it should be 5.6 or higher. You can ask your hosting provider for this.
2. Discuss more with your developer who created the child theme
1. these are the server details Server version: 10.0.31-MariaDB-cll-lve – MariaDB Server PHP version: 5.6.30 Database client version: libmysql – 5.1.73
2. And you created the child theme
Hi juliereader,
1. Seems the database is old.
2. Maybe I helped you set up a blank child theme before. But I am pretty sure that I didn’t add those sql code.
Okay, can you share the site access to candy@thimpress.com with subject “juliereader – Eduma Support” so I can check your site more carefully.
Hi guys,
Under any event on the events page, it says EVENT PARTICIPANTS where you specify who is “running” the event. Is it possible to change the term EVENT PARTICIPANTS to something else, like INSTRUCTORS? I can’t seem to find where you change this.
Likewise, where you MEET THE TEAM! I want to change that to say INSTRUCTORS. https://www.traderstextbook.co.za/our_team/ricardo-da-silva/Is it possible to change these 2 things?
Hi ricardo_dasilva,
You can translate the terms https://thimpress.com/knowledge-base/loco-translate-guide/
Please try
I have tried this but I do not get the option I want to translate. See screenshot – https://snag.gy/5rtTsp.jpg Not sure if its because its the child theme. Is this really the easiest way of doing this?
I can find the translations when looking at the actual theme instead of the child theme. So I was able to change 1 thing. My question however is that is this not going change whenever we run an update and be overwritten?
Hi ricardo_dasilva,
Please check this setting https://thimpress.com/wp-content/uploads/2018/02/Screenshot_3-3.png
Thats what I’ve done. Great, so then updates won’t effect it. Thank you very much.
Does Eduma have such feature which instructor able to create course in front end? so they don’t have to see the wordpress admin bar
Hi yudhafebrian,
We have a plan for that. But will need time to make it done
hope that feature come soon
We will try harder for it
LearnPress does not work! After the last update !!! Why do you answer so long? Did I pay in vain for half a year of support?
Hi Marsssse,
So sorry to hear that. But I didn’t see any tickets from you http://prntscr.com/itmtfd
Can you please check the forum again? You also can request support by emailing to candy@thimpress.com with subject “Marsssse – Eduma Support”.
I am writing to you by e-mail candy@thimpress.com. the first letter three days ago from the address of the svfiegroup(dog)gmail.com
Hi Marsssse,
I have just checked and I see the email. Normally we filter support cases via email subject “Envato_Name – Eduma Support”. That’s why I missed your email. Sorry about that. I’m checking your case now.
Hi Marsssse,
I have checked your site and all those courses still working fine. Can you please check again and let me know?
Hello, how to add a coupon code for specific course only, not a whole course?
Hi yudhafebrian,
Yes, we can use Coupon option from WooCommerce Payment addon. Let me show you more details. Will email you shortly
thank you
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