6351 comments found.
Hello, I updated the web template to the latest version 5.0.1 and after clearing the cache, it does not work correctly. When I enter the personalization of the template, changing from one section to another is very slow and I try to move the cursor vertically. Before the personalization of the template was very fluid and now is very slow to enter to edit the template
Hello,
Deactivate all third-party plugins, which aren’t related to Impreza, clear all cache and if the performance will be improved, activate plugins one by one to find the issue.
Let us know if it helped!
Hello, I already did that and even deactivated the header builder plugin. But the problem is with the last update. I have the latest version of wordpress and I’m testing in a website that I have tests that is empty, without content. The cursor does not go well in the theme options and changes very slow at home customizer section.
Provide your WordPress admin credentials via this contact form so we could investigate the issue.
Thanks!
I realized that slow scrolling happens in Chrome and in internet explorer no. And changing slow section happens in both browsers.
Now I pass my credentials to access the web.
I have created demo and tryig to figure out how to customize title above posts - swithced ON “Show Title Bar” http://impreza-ikqs269.themetest.net/wp-admin/admin.php?page=us-theme-options#titlebar - and “Blog” appears http://impreza-ikqs269.themetest.net/this-post-looks-beautiful-even-with-long-interesting-title/ As I understood I can change “Blog” to “News”. But how about translation if I will consider using WPML?
Hello,
You can translate this title using WPML String Translation plugin. Read this article for details https://wpml.org/documentation/theme-compatibility/build-multilingual-websites-using-the-impreza-theme-and-wpml/
Let us know if you have further questions!
Hi,
I am running a test demo site right now. I seem not to be able to visit a single portfolio page. For all single portfolios (also in your demo) I get a 404 page not found. Is that how it should be and, if so, how can I test a single portfolio page?
Thanks, Monique
Sorry, I have been too quick. It seems to work after all.
Hello Monique,
Go to Settings > Permalinks and press Save Changes button http://prntscr.com/iygy7d we’ll fix this issue, it shouldn’t appear on real sites.
Can you share an URL where you’ve seen 404 on our demo site?
Thanks!
Hi! I updated the theme to the last version 5.0.1 but the message below does not disappear: Your website data needs to be updated to be compatible with Impreza 5.0.1. What can I do?
Hello,
We already answered, please check your ticket https://help.us-themes.com/impreza/tickets/25422/
Thanks!
Hi, after an update of the theme all my social and other fontawesome icons disappeared. How can i fix this?
Hi,
Purge all cache and check again.
Let us know if it worked!
I solved there was a conflict with revolution slider which dind’t worked as well. I updated rev slider and everything works.
Thanks a lot
Hi, Since I updated i can’t use the portfolio in 2 languages. into “Grid” I have only “us_portfolio”, which is not detected in other languages… any advice to solve it? Best Regards
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
Hello, when updating the theme to the 5.0.1 version, all the icons of the theme have disappeared and are not recognized. What can happen?
http://www.enlanubecomunicacion.com/wp-content/uploads/2018/03/icons.jpgHello,
Purge browser cache and refresh the page.
Let us know if it worked!
Working!!! thanks
Why is it possible to update to impreza 5.0.1 from my wordpress, but when I download files from here it’s only 4.10.3?
Hello,
It takes some time to make the theme accessible on ThemeForest, moderators should check it first, please hold on.
I think I found a css bug: .w-grid-item-anchor has z-index:11, while sticky section has z-index:2
Hello,
Sticky Section has 99999 z-index, provide us with a relevant URL so we could investigate the issue.
Thanks!
Can’t paste the link in public and my support has expired. I’ve fixed it for myself, just letting you know.
Look for:
.l-section.type_sticky { transform: translateZ(0); transition: padding-top 0.3s; z-index: 2; }
I see it isn’t a Sticky Section element, it’s a Sticky Row, we’ll fix this issue in the next release.
Thanks for the feedback!
I checked the layout and those z-indexes have no conflicts, provide us a relevant URL via this contact form so we could take a look.
Thanks!
done
Hello,
How update theme to v5.0? The downloaded version is still a version 4.10.3
Hello,
Please read this article for details https://help.us-themes.com/impreza/installation/updates/
Let us know if you have further questions!
Hey guys, the recent update threw my site into a mess…especially the header builder elements, so much so that when I turn header builder plugin on my site goes to a 500 error. It also put a random float left on a bunch of random page elements. This is after a download and install of the newest files available. Help would be awesome.
Actually, i don’t have the latest according to the changelog and no matter how many times i download it I end up with version 4.10.3….where can i get the latest update???
Hello,
This question will require additional information from you, some of which may be private. Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
Dear People from Impreza Theme
I am trying to activate my theme, but I get the site, “Bad Gateway”. I am also not able to access to Your support site.
Anything You can help with this? Do You need my IP Address? 114.109.75.113
Regards,
Simon
Hello Simon,
Unfortunately, the Support Portal is down temporarily, our dev team is working on a fix so it will be online soon.
Please stand by!
P.S. remove your IP address from a reply to avoid any problems.
Please check agian, should be working now.
Dear Impreza, there’s a bug regarding rows/ columns etc in IE. Each row or column is clickable and it will show a line. Dito regarding dropdrown in main menu on mobile.
Please check link: https://mega.nz/#!qyY0CA7C!aZyXFMbnqp-X04jX4yrBq_BzV9ExyKSUtEt6nnxfExkthanks Yorrick
Hello Yorrick,
Actually, they aren’t clickable, they rather became highlighted. We’ll fix this issue in the next release.
Thanks a lot for the feedback!
Sorry, true! thanks!
Like a temporary solution, append next code to Theme Options > Custom Code > Custom CSS:
:focus {
outline: none;
}
Let us know if it helped!
How can i make the “IMPREZA” logo in the revolution slider? i mean when i click the edit revolution slider, i saw that the “IMPREZA” inscription was each an image of letters each, i want to mak sure with my own words so i want to know how i can achieve such? and with what?
Hello,
You should upload the desired images to WordPress Media Library, then replace existing IMPREZA letters with your own, read official documentation for details.
Let us know if you have further questions!
yes i know but how to make such image in BLOCK LETTERS or make Block Letter in image is how i dont know, so asking what tool you use so i can as well uses it.
Our designers used Photoshop to create these letters, so you can use PhotoShop or any other graphical editor.
Let us know if you have further questions!
thanks a bunch i so much appreciate. I will prefer your next update of the Impreza to comes with membership plugin functionalities that one can use to create a membership site
Sorry to bother you again 
but I need to do the search in header bar, only for Portfolio (no Blog or Post or Page, only the search in the Portfolio base…). How to make that? Thanks!
Hello,
Unfortunately, Impreza doesn’t provide this feature, you can hire a separate developer to implement this feature for you.
Hello, I just update the Impreza theme, but I can’t find the “Portfolio” module inside WPBackery… can you please tell me where is it? Thanks
Hello,
It’s called Grid now, please read the changelog to familiarize yourself with all new features.
Let us know if you have further questions!
Thanks a lot ! But the category filter is obsolete now? I can’t find it…
It’s still there, please make sure you assigned categories to Portfolio pages then check once again.
Let us know if it helped!
Thanks. I create 4 Portofolio page, and assign different category… when I try to add the module on a simple Page, I don’t have the “Filter” tab… don’t know why… I use your Mobile App Demo website …
Provide us WordPress admin credentials and a relevant URL via this contact form so we could investigate the issue.
Thanks!
Thanks a lot. Just sent to you. Best
You should disable Numbered Pagination to make filters appear, you can either set pagination to None or to any other type except Numbered Pagination, take a look at this screenshot http://prntscr.com/iwob5h
Let us know if you have further questions!
Oh dawn! Thank you very much for this great support! Best
Does Impreza support “WooCommerce Germanized”?
Hello,
We didn’t check this plugin yet, but many clients use it on their sites, so most probably it will work fine. You can check its compatibility yourself on this test drive server.
Let us know if you have further questions!
Updated to 5, site works fine on windows, on Safari of Android something is wrong. Update is bad.
http://www.i5101.com/flyers/Also have this error at editing headers, headers also display two search icons? /public_html/wp-content/themes/Impreza/framework/config/header-settings.php on line 48
Hello,
Please provide your credentials via this contact form so we could investigate the issue (URL, admin username, and password)
Thanks!
Hi, I did provide the info, did someone take a look?and what was the fix? Thanks
Hello,
Yes, we already answered, please check your mail, probably message was thrown to spam.
Let us know if you received it.
I did not.
Here is a reply:
I installed updated Impreza, please check once again. If it didn’t help, provide me more detailed issue description.
Thanks!
it worked, just wanted to understand the issue. thank guy.
We uploaded a patched version, there a small glitch on our side, whick is already fixed.
Let us know further questions!
Hi Guys as your updates progress I am getting a slow website. I had it checked today by hosting who said this “It seems that you have multiple MySQL queries running when the site is loading. These queries seem to be running from wp_posts,post_author and I would advise looking into these queries” Can you give insight please? Thanks
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on the Support Portal: https://help.us-themes.com/ so our support guys could investigate the issue.
Thanks!
Can you please include an example of the event calendar? I do not have time to create test servers, I just wanted to see how the calendar looks on the website to use it in future projects for my clients. Can you do that? Please!
Hello,
You can see all examples on the official site https://theeventscalendar.com/
Let us know if you have further questions!
