12798 comments found.
hi!! i love this theme !! one question please, how can i zoom the google map like 2 more points in the listing page?
Hi,
Open a ticket in our helpdesk and we will help you out
Hello, I need the answer to my last support ticket, my dead line of release is coming. waiting…
Hi,
What is your helpdesk username?
Hello. Please include a classified ad listing type with the “Product” structured data. Event listings would be best as http://schema.org/Event. It would be more user-friendly if directory and event listings (and later classified ads) are not merged in the search results and if every type of listing has its own filtering. You could include an alternative layout for search results with the map view first and the classic search results below. Also the main search box could be configured with listing type filter as required field called “Category”, and a secondary search box similar to that of Envato sites could be included to search within results. Please integrate the search engine with ElasticPress as ElasticSearch is a must for medium and large sites. Thank you 
Hi,
You can edit each listing type structure data using our built in tools and add any schema type that you need
http://schema.org/docs/schemas.htmlEach type of listings has it’s own filters, you create all the filters yourself using our listing type creator
Thanks for the suggestions
Thank you very much. Does a listing have support for multiple locations? What about location filtering on search results (showing the right location on listing feeds according to filters, by default the main location when unfiltered)?
Hi,
No, a listing can only have one location. You can add location filter to the search form
Regards
Hey guys We have already purchased the theme and like to know if you can customize this for our industry. Can you tell me where to request this? Thanks
Hi,
Unfortunately we don’t do customizations as we are fully focused on improving the theme and releasing new updates.
I suggest you look for a developer in envato studio or upwork
Regards
Two days ago no answer? I posted on the help desk.
Please be patient, we are answering all tickets in order, sorry for the delay
Can you let us know what username do you use in helpdesk? I can’t find using the same you have here
Hi, using the static code block on the Single Page, content and tabs….Is it possible to have 1 button/link for a free user…..and a different button/link for premium etc/
As the visibility fields are not present in the Single Listing tab Thank you!
Unfortunately that’s not available currently
Hi, please, answer the questions in support system asap (Vzakaze)
Please be patient, we are answering all tickets in order
When will the next update be released?
There’s a quick smaller update today/tomorrow to fix Elementor 2.0. Then a major update next month
Hello,
I have tags with checkboxes in my advanced search form. When I click more than 1 tag, then the search form filters for posts with any of the ckecked tag. Is it possible that it filters posts with ALL checked tags?
Hi,
In wp-admin > listings > settings > check “Listings will be shown if within ALL selected categories”
This works for tags too
Hope that helps
Thanks for your fast help.
Now I have the next problem. I want to import my listings with WP All Import. The import works fine, but then I don’t see my imported listings. When I open the listing in the backend I see that the listing type is not selected. I import this field. But it`s the only imported field that don’t work.
Do you have any solution for automated import of listings?
Ok, now it works
Any update on a Classified Ads demo?
Not yet
Any upcoming promotions or sale from Envato or 27Collective?
Not planned currently
Hi,
Is it possible to demo the backend dashboard? Is it possible to use filter “Highest Rating” or “Most Reviewed” in explore function?
Thanks
Hi
Unfortunately we don’t have a live back-end demo. You can filter listings by “Top rated” as you can see here https://mylisting.27collective.net/my-city/explore-places/Regards
I’m having major compatibility issues with WC vendors. It’s not at all compatible. I’ve submitted several support questions. Anyone else having issues?
I have replied to your ticket
cheers thank you!
Hi,
I need help to configure the “Add” button in the header part of the website. When I go to the “Theme Options”, then in the header part, I put the “Show Call to Action” Button on, I put a label too, but nothing happen. Can you help me with this issue please ?
Thanks
Please create a ticket in helpdesk.27collective.net
Hello, I would like to know if the user receives any notification email when the profile is expiring. I did not see this function.
pre sale question
Hi,
No, this can be added using plugins only
Regards
Do you install and configure this plugin? Do you have costs? If so, how do I get a quote?
We do install the theme and import the demo for free. However we don’t do custom work and we can’t help with third party plugins
Do not you make any kind of customization? That Cool.
We don’t do paid customizations, we can help with small stuff only for free when you purchase the theme
Is it possible that only the site administrator, who creates the listings? I want to advertise the businesses of my city but only create them myself.
Is there an option to limit the features for particular listing packages. Now there is only way to limit number of listing, days and all
Does this theme work full features without BuddyPress?
Hi
BuddyPress is not required, it’s up to you to use it
Regards
Thanks
Friend I’m sad with your theme it contains many mistakes I’ve been working on it for days, and it’s just a headache. Promotion does not work back error 500. I want to put the site into production but I can’t every hour a different error.
When will new updates come out? Difficult to work errors behind errors
I need help and answers on the open tickets!!!
Hi, Can I only allow paid users to send or leave messages to listing owners? Thanks!
Hi
Each listing has a contact form block, the email goes to the listing owner
Regards
Thanks. Can I set restriction that free users cannot send messages? Only paid users will be allowed to send messages to listing owner.
What do you mean by paid user, users who paid to post a listing?
The situation is free users are customers posting requests for quotation. Vendors need to be paid users to contact the customers.
Unfortunately I don’t think our theme is a good fit for your project. Best of luck
Thank you. Can I just make the contact form in the post invisible to free users?
Hi. Currently it’s not possible to restrict content based on user type. Maybe you can find some plugin that can do that but we don’t have that feature.
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