248 comments found.
Hello, I need to move the top menu to the right (by default it places it on the left https://prnt.sc/iaytju) how can I do? Thank you!
Hello! Please go to Customize -> Additional CSS copy and paste below code
.site-topbar .site-topbar-flex {
flex-direction: row-reverse;
}
Regards, LineThemes
it works perfectly, thanks
hi
in homepage (home #02) the part of news slider with the title of “The Insight You Need to Stay on Top” this part cannot been modified in composer. when enter in modify mode some code shown and when save it again this part have been crash. pealse fix it!
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Hi, we have been having problems with the Projects sections (have a ticket open but haven’t received a response since early March). When you click on the category filters, then go to another tab, the projects on the new tab aren’t visible. Any suggestions?
Hello! Can you send me ticket id?
Regards, LineThemes.
Ticket number I believe is 1494123
Hello,
I am facing this weird issue. I imported the demo data and made edits. After that, I if i delete the sample data/pages which I am not using, It’s affecting the homepage layout. May i know what is the reason for this issue?
Thanks
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Hi, I have a problem changing the font. When I click Select an Option nothing happens. I have tried on 2 browsers and 2 different operating systems. https://prnt.sc/j05l1c
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Hi! just want to ask, is there any way to seamlessly migrate from one server to another without having to re-customise the theme? as when I import sample data, the existing post and others content will get removed.
Hello!
To migrate your website from one to another, we’re recommendation use plugin Duplicator to make an backup from old server and restore to the new server.
Regards, LineThemes.
Hi, purchased the theme however the documentation that goes with it is wrong! It’s for some other theme called Royal. WTF? Where can I find the documentation for this theme?
Hello!
Please submit your issue to http://linethemes.ticksy.com. Our support staff will help you to resolve.
Regards, LineThemes.
When will you recover?
Hello! our server is recovery.
Regards, LineThemes.
Thank you! Can projects be edited with WPBarkery Page Builder?
Hello! Please go to WPBakery Page Builder Settings -> Role Manager and follow the picture -> https://prnt.sc/iyexwm
Regards, LineThemes.
great! Thank you!
Hello Do let us know,when your server will be up
Hello! our server is recovery.
Regards, LineThemes.
I tried to install the plugins but this error keeps showing up for all the plugins that are required to be downloaded from an external source. “An error occurred while installing Advanced Custom Fields PRO: Download failed. cURL error 28: Connection timed out after 10000 milliseconds.”
Hello!
We’re sorry for inconvenience with our theme. Actually, our server is down, we’re restoring data, it will take a day to get back. I’m really sorry for this case.
Regards, LineThemes.
How to add custom fonts?
Font option (dropdown) is also not working. https://prnt.sc/iw26co
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Dear GLB Team,,
I am glad after purchasing this and i can say that support system is great.
I have an issue today, I would like to control the width of Vertical Tabbed Content, I mean Tab title. Because for Now it does expand the tab title area width according to the title word length. i would like to wrap the text and control the tab title column width.
for refrence please visit this page – https://www.trisuka.com/our-services/trademark-services/
you can see that tab, registration in india, overseas and others, i want to give more room to content area..
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Hey, I have Submited the issue on support ticket forum, when can we expect resolution.
Hello! Please check ticket
Regards, LineThemes.
How i can Change blog post titles from H2 to H1 and remove empty h1
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
When I add ”.site-content{margin-top:120px;} ” homeslide looks perfect as http://prntscr.com/iu3cts . But on mobile it looks like http://prntscr.com/iu3cmi . How can I fix this on Portrait mobile preview?
Hello!
You should add the media query to apply margin top for desktop only. Please try to use the code below:
@media screen and (min-width: 1024px) {
.site-content{
margin-top:120px;
}
}
Regards, LineThemes.
Thanks
1. I can upload pictures to the media library. The picture shows normal and can be opened by URL.
2. When inserting an article into an uploaded picture, it can be displayed normally on the article page.
3. However, in the collection of articles, some thumbnails are displayed, some of which are not displayed.
4. Thumbnails that cannot be displayed correctly will be displayed correctly in the article.
Looking forward to your reply, please help me solve this problem
Reapinjoy@foxmail.comArticle shows normally: http://www.pelucchi.com.cn/product-information/2803.html
Thumbnail display is not normal: http://www.pelucchi.com.cn/category/product-information
Hello!
Could you please give me your admin information? I will check the issues and fix it for you.
Regards, LineThemes.
What is your email address?
Please send to support@linethemes.com.
Regards, LineThemes.
The account and password have been sent to your email, thanks!
Is it repaired?
Hello! Please go to Customize -> Blog & Post -> Blog setttings change image size is “full” -> http://prntscr.com/iu79fg
Regards, LineThemes.
Thank you very much, great theme!
is it possible to remove the search button and the social icons?
Regards, LineThemes.
thank you!
How can I change the Case Study widget link icon to difrent icon? Is it possible? See http://prntscr.com/is8uoe
Hello! Sorry we do not have that option. But I will help you change by custom css.
Regards, LineThemes.
When will you help me then? 
Hello! What icon do you want to change?
Regards, LineThemes
may we use Fontawesome anchor icon? (fa-anchor)
.widget.style1 ul li a::before,
.widget.style1 ul li:hover a::before,
.widget.style1 ul li.current-menu-item a::before,
.widget.style1 ul li.current-cat a::before {
content: "\f13d";
font-family:"FontAwesome";
font-size: 28px;
}
Regards, LineThemes
thank u very much
Can you please give the anchor css code for this page http://prntscr.com/itbw53
.projects-grid-alt .project .project-inner::before {
content: "\f13d";
font-family:"FontAwesome";
font-size: 56px;
}
Regards, LineThemes
Hello, the theme is very cool i was ready to buy it, but when when i see it on a phone preview it’s a mess, please fix phone version it’s so important for a business. Thanks alot.
Hello! Thank you for interest our theme. Can you send me a screenshot?
Regards, LineThemes
Hey, AS i am using this theme, i can find it is the best one i have got, but i want to request that can you create something out of the box. with your custom modules and plugins,, i am sure that will definetely boost your sales. 1. Something that can be used as multi country website . (not multi language) 2. https://www.bnymellon.com/us/en/contact.jsp ( Something like this page ) 3. Please Work little bit on Speed of Website. As gtmetrix speedtest, shows loading time more. 4. Somekind of Preloader 5. also need to work on phone version. should provide, achieve one column and two columns layouts option.
Hello! Thank you for suggest. we will upgrade to bring the best products to our customers.
Regards, LineThemes
Hey This is beautiful theme. It’s sad that header control is not available? There is no demo for different style header.
Looking at the Code, it appears to be Clean. i.e. no reference of theme in the theme code classes. Can you please confirm if re-naming the theme folder and child theme folder will not cause any functionality issues ?
It only came out, not sure how the support would be.
There are lot of Bugs related to css, specially hover.
Hello! Can you send me a screenshot?
Regards, LineThemes