450 comments found.
my site crashed after activating the recommended plugins, why ?
Hello,
I just replied to your open ticket, have a check !
Regards
Hi, we are creating angular material & firebase application for criptocurrency.. & creating website for word press. is it possible to coordinate these 2 programes..
Example: is it possible to any data called for angular to wordpress ?
if any plugins need or we need to used API’s..
Hello and thank you for being interested in our theme,
Here you have a tutorial on how to get posts from the WP website into a Angular application.
P.S: You have to use JSON REST API in order to synchronize the two apps (your app with the WP website) -> all instructions are included into the GitHub url provided above.
Regards!
thanks
Glad I could help you, if you have any questions left, let us know !
Regards
Hello, my site stopped showing some background images and makes the site looks awful. If this is because there is a new update, I have made some customization to my site theme and wouldn’t want to loose them. How do i upgrade the template without loosing any of my files?
Hello,
Please send us a ticket at modeltheme.ticksy.com so the support team can assist you.
Regards
I have created a ticket already
Please can i know how to add crypto icon?
Hello,
Add a new icon by editing the listing and set it as a Featured Image, from the right section.
Regards
Importing demo content is taking ages and still its not loading. Is there any specific steps need to be taken for importing the demo.
Thanks
Hello,
Please send us a ticket at modeltheme.ticksy.com so the support team can assist you with the demo import.
Regards
Simply the best theme I ever bought! I needed some help installing and opened a ticket during a holyday and got help 8 hours later. That is more than good enough in my book.
Theme is well made and it has a ton of great features. Easy to work with evenfor newbs…
Hello tarantell,
Thank you for the kind words, we appreciate it very much !
Regards
hi, mailchimp is suspending service for icos, can you do something for autoresponder please
Hello James,
We just heard about the news, is very unfortunate and we will look into a new solution to use for newsletter.
Regards
Please is a guide on how to intall the theme?
Check our online documentation here : https://goo.gl/J8jC2a and if you need further help, send us a ticket at support@modeltheme.com so the support team can assist you.
Regards
Demo not work…
Hello,
I just accessed our website and is loading, please check again !
Regards
it’s possible to embed ico score to another site?
Hello,
At the moment is not possible, but we are working to add this features in our theme soon. Check the Change log from our product page regularly to know when to get it.
Regards
Hi, Can you please send me the demo of the Decentralized coin template that isnt on the theme? thaks.
Hello prep234,
Please create a new ticket at modeltheme.ticksy.com to send you the homepage.
Regards
Hi, 1/ it’s possible to featured premium ico on listing? 2/ it’s possible for visitor to rate ico?
Hello,
1. Yes, there are sponsored ICO which are seen at the top and have a yellow border.
2. At the moment you can select the rating yourself from the options of the listing. We are working to add this functionality as soon as possible for visitors.
Regards
it’s possible to embed ico score to another site?
Hello,
At the moment is not possible, but we are working to add this features in our theme soon. Check the Change log from our product page regularly to know when to get it.
Regards
I paid for theme ( Purchase Date: 2018-03-28 17:48:03 UTC ) . I have error with demo. I sent message. Please give me an answer .
Hello,
We will check your message as soon as possible.
Regards
Nice new layouts, gave me another idea of a site with that ico listing demo. Also like the dark ico page
with the ico listing can anyone add their ico then approve by administrator?
Hello,
Anyone who is a registered client can submit an ICO for approval, check the link to it here : https://cryptic.modeltheme.com/my-account/crypto-tools/
Regards
What about for their logo? There is some defaults but wont be useful to others
Hello,
Thank you for the feedback, we will be adding this feature soon!
Regards
hi, the demo does not load, it remains locked for hours. thanks
Hello,
Please send us a ticket at modeltheme.ticksy.com so the support team can assist you.
Regards
You did not reply my email.
1: Which of your theme have the variant screenshot dashboard on this demo page: https://cryptic.modeltheme.com/listing/rentberry-2-8/ and how can I get it?
Hello Darem2000,
It is from our Cryptic HTML admin dashboard : https://modeltheme.com/html-templates/cryptic/ ,but it is yet to be accepted by Envato. Check our Portfolio to know when to get it.
Regards
hi, do we need script and back end not usable, we have to build it , right ?
hey model theme, im looking for website solution and i found you, other we need to buy a script and install template etc ; if i understand yours is a wp theme we can install on a wordpress new installation then we only have to set it up like a normal wordpress ?
Hello jamesdarko,
This is a WordPress theme that you install it and import the demo to begin your project. I did not understand you very well, so if you can provide more information at support@modeltheme.com, let me know.
Regards
do, we need to upload anything to ftp or we install theme in wordpress cpanel?
You can install the theme through the WordPress dashboard or by FTP, is your choice.
Regards
so if i understand right, we choose one theme out of the one there ? ico landing 2 is avaiable to chose, right??
You can choose any demo variant, it is up to you.
Regards
Hi. It is very nice promoted this theme and the demo websites, but when you unpack you have a lot of issues. My biggest issue is that i bought this for the new ICO landing page 2 (http://preview.themeforest.net/item/cryptic-cryptocurrency-wordpress-theme/full_screen_preview/20960008?_ga=2.53275240.138235188.1522067553-1219351289.1522067553), but guess what.. i don’t have the option to import this. Also, I receive the error with the API. What can i do?
Hello anecsoiu,
Please send us a ticket at modeltheme.ticksy.com so the support team can assist you importing the missing homepage.
Regards
Cryptocurrancy all in one plugin saying something is wrong with the plugin API and doesn’t want to install
Hello,
This problem has been fixed on the latest update of the theme (Current version: v2.0). If you didn’t download the latest version you can do it from your ThemeForest Downloads section.
Regards!
Yeah thanks I notice that 10 minute after my purchase the new update came up lol 
Glad to hear that. If you have any other questions please don’t hesitate to reach us here of via a ticket at https://modeltheme.ticksy.com/
Hi, I would like to buy the theme, but I have some questions first:
Can you help me with installing the theme and modifying it? By modifying I mean setting up some pages from the theme.
Thank you
Hello Duyman,
Sure, we can help you out with installing everything necessary for the theme to work and can provide the pages.
Regards
thank you, I purchase it now. Where should I contact you for the assistance?
I just bought it, please send me contact to be able to reach you. Thank you
You can reach us via Ticksy Ticketing System: https://modeltheme.ticksy.com
done. please check the ticket
Thank you! We will get to you as soon as possible
please try to solve it asap..im in a hurry. thank you
Please check the ticket again. Im in a hurry thank you
I will check your ticket as soon as possible.
Regards
