21577 comments found.
Is it possible to re-activate the license when transferring to another domain?
Hi,
Technically – yes. However I’m not sure this use-case is covered by Envato License. Please contact them directly to clarify: https://help.market.envato.com/hc/en-us/requests/new
Hi, I’ve just moved my website onto a new server and all works fine apart from the [NEWS] page. The footer appears directly below the header and above the main news/blog 2 column layout? Why is this? can you help?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Just opened a ticket. thanks
I believe it’s something simple but i can’t find it in haystuck 
where can i set up URLs for social icons in microwidgets?
Hi,
You click the small pencil icon on the mirowidget.
OMG i forgot to scroll down to details LOL Thank you
My pleasure 
Hi I have one regular licence right now for one site. Is it possible to have one licence that allows up to 5 sites rather than one, as other themes offer (usually costs about $30 more). Thanks
Hi,
All themes on ThemeForest require 1 license per 1 site: https://themeforest.net/licenses/standard
So using any theme on multiple sites without purchasing corresponding number licenses is not legal.
I have an agency and I develop websites for several clients. Is there a package of 5 or 10 licenses? If there was a package with a good discount, it would be great.
Hi,
Unfortunately no :(
The7 is already 33% cheeper then other top selling themes.
Due to fees structure on ThemeForest, our profit on each sale is actually only half of what other authors get for their full-priced themes.
Therefore we cannot really offer any additional discounts :(
Thanks for understanding!
Hi! Updated the theme, but it won´t let me update WPBakery Page Builder. Says that I need a license for it. What to do?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi Dream-Theme,
for SEO purposes i need to add content in woocommerce product categories. If i link them in the menu, up to 100 words of the content are also shown in the menu.
Ideally it displays in the menu only the content till the <!-more->-Tag. How can i achieve this?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Done
Hi, I have no idea what I’m doing wrong, but what photo should be inserted in the “Mobile header” section. I inserted PNG and it is blurry on my phone. Can you help?
Hi,
Yes.
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi, I just updated the theme to the latest version however it won’t let me update The7 WPBakery Page Builder to version 5.4.7. It keeps saying ‘To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.’?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
What are the PHP, Server and WordPress minimum requirements for this theme to work?
Hi,
The7 will work fine on any server compatible with WP recommended requirements: https://wordpress.org/about/requirements/
However note that on some shared hostings in order to import the main demo (the huge one), you’ll have to increase your WP Memory Limit to 256 MB and PHP exec time up to 300 seconds.
Hi, I am trying to configure the 7 agency theme but I cannot find the place where I can change the initial words and the background image. Could please, tell me where can I do it? Regards
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hello, how can I remove “Best Sellers of the Store” from the product and cart pages?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, I need to use jquery version 3.0 or higher in the theme. as soon as i include the jquery. the theme existing jquery conflicts and the website go haywire. How to resolve so that i can use a higher version of jquery?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi. Any register/login feature? Regards
Hi,
Both these are WordPress standard features. If you want to customise them – there are numerous plugins for it.
I mean customized login with custom user dashboard
Such features are normally being implemented via plugins – not themes. Therefore there are no such capabilities in theme itself.
ok. thanks
my pleasure
After installing the 7 theme, Organic Traffic Categorized As Direct in analytics.google. Why?
Hi,
Have no idea. But that have nothing to do to the theme for sure. Maybe you have your GA code messed up a bit.. please refer to google webmaster tools – it should display some warnings if something is not right.
My friend after the full examination was made sure that because of the theme, this feature was installed on more than one site and the problem reappeared.
Would you please be so kind to explain how a theme could influence this? Thank you!
Where I can change the string ”Portfolio Project”? I can translate the slug in wpml but I can’t find where to change the originale english ”Portfolio Project” string. and is it also possible to remove the link in this section? I do not want it to be redirected to the archive page.
Example : https://www.prografik.pro/referans/meric-gym-fitness
Thank you
http://www.prografik.pro/change.jpg Also this section looks on search engines. How can we remove it? http://www.prografik.pro/google.jpgHi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Slidesow / Photo Scroller error on “Tour” vertical tabs.
Soloution needed: neither Photo scroller nor Slideshow is displaying correctly on vertical tabs (VC “Tour” element). I`ve seen working sliders in vertical tabs on many sites, so I`m sure there is such option for The7.
Hello,
This is not posible.
One interactive elements will not work inside other interactive elements.
Thing is hidden tabs have JavaScript values of weight and height = 0. This prevents other JavaScript-powered elements from being rendered correctly inside of them.
Well, this is big disappointment, is there any working solution with slideshow in modal box, like normal lighbox or fancybox? Example: in tab content is placed image as modal box, after clicking in this image popup with slideshow is displayed. I`m trying to develop that solution, but there is still some bug.
This variant may work. Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hello! Such a great theme
Is it possible to load Random products using your woocommerce slider on ever refresh from a certain category?
Hi,
Thanks for feedback!
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi guys,
recently I noticed the top bar is really narrow and that happened after the updates. I can’t figure out how to give the right height, I have tried averywhere.
Please help. www.boudoigraphy.ca
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi,
A quick update from our support team: you need to set the top bar height to value > 0.
How do i make the content same height
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
