1801 comments found.
Dear Wossthemes,
i want change the price and the size of my product but i cant. i dont see anything, when im click on the product description. i have a screenshot for you here:
https://drive.google.com/open?id=1uasDSTPp9tVIESoYazqWvbvY3RTbOUGZBest Regards
Hi,
send please an email to us with link to your website and login details, so we’ll be glad to help you.
Regards
Can’t find theme options, it’s not in customizer trying to change logo
Hi,
If you installed Redux plugin then you can find theme options page in your dashboard at the bottom, it’s called ARTDAY.
Regards
I want to remove categories display on shop page in Art day theme how can i do this ?
Hi,
You can simply hide them by adding display: none in your CSS.
Regards
Hi – Sorry not sure what you mean. Do you mean I should add – display: non in custom css. Is there any way you could do this for me. I am happy to pay for the custom support. I also don’t want the categories to show when you are on the product itself. We have many products and the category strings are looking ridiculously long! Thank you!
Hi,
Is nothing complicated here so I think you’ll be able to make the changes, and you don’t need nothing to pay. Just find in your theme folder file called style.css and add in this file these lines:
.single-product span.posted_in, ul.ws-shop-nav{
display: none;
}
It should solve the issue.
Regards
Hi – Thanks for your reply. I managed to get rid of the bread crumbs. But I have broken the theme a bit. The top menu is now a sticky menu. Is there a way I can fix this. Could I do an update on the theme? If so how can I go about updating the theme. will that fix it? The website is www.artworld.co.za
Hi,
navigation in the theme is sticky by default.
Regards
Hi ! Where can I edit the title ”Related Products” in the related products section?
Hi,
You can change it from woocommerce/single-product/related.php file, for me is line 27
Regards
Hello im having a problem with the visual composer when editing front page stays loading ???
User:Tech
Pw: Blckattire424242
Hi,
Seems that you have some errors on the page after some changes you’ve made. Well we’ll be glad to debug it for you, just send an email with link to your website.
Regards
to what email? it send me to comments?
You can send an email through contact form on our profile page or directly to this email support@wossthemes.com
Regards
hello, where i can download the updates?
Hi,
You can download latest version from your profile download tab. But how to update the theme you read in our documentation, hope it will be helpful for you.
Regards
Can you give me more details? I can’t find anything about updates, please Instagram widget doesn’t work…. in what file i can update? where is the instructions? thanks
where can i send you and email to give you the access, update failed… please
You can send an email through contact form on our profile page.
Regards
ok, thanks!! website are mimba.cl
Hello, any update? need the website with instagram working please.
We replied to your email, please be sure to check your inbox.
Regards
Hi
The theme I purchased is not mobile responsive on many screens and devices. It fails with opera and UC Browser on mobiles. It fails many CSS loading and has basic issues with Internet Explorer 9+ and Edge.
I hate to say, artday has wasted my money and time. I need a refund as I have to purchase another theme, cause we cannot work with constantly occuring errors like this.
Hi,
I just want to say that our theme was tested already too many times by us on different devices and by our customers, well the theme is fully responsive. But sure if you have some issues we’ll be glad to help you at any time, just send an email to us with some screenshots for better understanding what you exactly you meant.
Regards
Hi, Instagram plugin is not working.
website: http://sergioroggerone.com
admin panel: http://sergioroggerone.com/wp-admin
user: admin
pass: a1a1!
Help please!
Hi,
This issue was already fixed, well you need just to update the theme and all the bundled plugins to their latest versions.
Regards
Dear Woss Theme, thank you for the great customer service, now I understand all functions. One more question: we would like to sell pictures/prints in different sizes. Is there a possibility to have one product/picture in different sizes with different prizes in the Art Day Shop or do I need a plugin for that. Please right me back if the idea is understandable, in this way I can also explain you with screenshots … best regards
Hi,
Yes sure you can do that, that is default woocommerce functionality. This feature is called variable product. I send you some tips from their documentation, hope it will help you https://docs.woocommerce.com/document/variable-product/
If you still have questions or some issues feel free to contact us, we’ll be glad to help you.
Regards
Could someone explain to me how to temporarily remove the top bar with the cart and my account. I see that others have asked for this and it can be accomplished by editing the CSS but I have looked at the file and am not sure what to edit. I don’t want to remove the wrong code. I also would like to know exactly what lines to remove so I can put them back later if I decide to use the shop on this site again. Thank you, Mae
Also- I just want to make sure that getting rid of that bar will not hide the menu on the mobile version.
Hi,
You can simply use another navigation style for example, or if you want to use this style then send an email to us, we’ll be glad to help you. You can send it through contact form on our profile page.
Regards
Hello, we have bought your theme and it was working fine – good job on the theme! Lately we are having problems with Instagram Widget. We have tried updating the theme and everything else and it still does not work. Can you suggest any solutions?
Thank you for the help, Tadej
Hi,
we fixed the issue with Instagram in our latest theme update, but with theme update you also need to update artday shortcodes plugin. Make you sure that this plugin also is updated, it should solve the issue.
Regards
Hi, how can i do theme update? I have version 1.1.1 and want to upgrade to 1.5.2. Is there any automatic way via GUI?
Hi,
You can use Envato theme update plugin that is included with the theme, but you have already old version of the theme and I advice you to make everything manually. We have some tips in our documentation how to update the theme. Also don’t forget to make an backup before, well if something will go wrong you’ll be able to restore everything as it was.
Regards
Hi. I bought your ArtDay template for Wordpress. Should the front page slide be purchased separately? If yes, what other option do I have to use a similar but free one? I’m waiting. Thank you.
Hi,
If you bought the theme then you have all what you see in our preview and even a little more. Well all the bundled plugins are included all the data and everything what you see in the description, you don’t need to buy nothing separately. In our documentation we explain how to get exactly the same structure as in our preview, well you need just to import all the data and to start. Instead of building everything from scratch.
Hope I was helpful, if you’ll have some another questions please contact us, we’ll be glad to help you.
Regards
Dear Art Day Team, I like the Art Theme a lot but have one big problem, in the sliders of the starting page the bottom is slightly too much right (not centered), after the first 3 sliders are done and start new the bottom is in the middle automatically, could you please correct this for me as I tried many times … thank you Jürgen (www.royalprivatecoach.com)
Hi,
We’ll be glad to help you, just send an email to us with link to your website and some screenshots with the issue for better understanding. You can send an email through contact form on our profile page.
Regards
I did already to info@artday.com, is this the right contact ?
No, you can send an email through contact form on our profile page or directly to support@wossthemes.com
Regards
ah, this is the address I sent the mail one week ago, will send directly now again
Hi, the term “phone” is not translated on the “Order received” page, (just when finishing a purchase). (“Telephone” appears translated when opening the order from my account). I checked disabling the other plugins I have and still is reproducible. Also I have totally translated Woocommerce plugin… Could you take a look, please? (I have the web in production already)
Hi,
Yes sure, send please an email to us with link to your website and login details, we’ll be glad to help you.
Regards
Woss, I emailed you and didn’t get any response 15 days later
That’s too odd, we don’t have any emails from you. Send please again message through contact form on our profile page, it will be received for sure.
Regards
Hi
Thanks again for your previous answers it really help me sorted everything out.
I still need to change a few things. - I need my logo to be beigger in the nav 4, where can I change the height of the menu bar? - I have a scrolling menu for some items. Like “Shop” for instance in your exemple. Would it be possible to click on “shop” as a link and redirect it to a page? Because when we click on it only opens the scrolling options. - How can I remove manually the cover picture for “Contact” or “About’ ? I would like to have the text directly and I don’t see anything in Page Builder. - When i have a category of products shown on a page, there is only the name and price below each product… I need to add at least to more things where can i do this? With the attributes?
Thanks again for your help Bar
Hi,
It would be great if you’ll send an email with all issues you have and to attach at least link to your website, or some screenshots for better understanding.
Regards
Hi thanks for the answer, what is your email ?
found it, I sent you an email 
I just bought your theme and installed demo content for the site and the slider, but I don’t get any images for the site. I just have placeholders with width x height as text on them. How do I get the images imported? I think it’s easier to work with when the full demo content is present
Hi,
as you know all themes saled here on Themforest following the Envato rules all the images that are in preview can’t be sell with the theme, they are only for preview. But we replaced all the images with image holders for better understanding and you can fast replace them with your own.
Regards
I hadn’t seen that, my bad. I’ll manage anyway
It’s a great theme, it needs almost no modification. Amazing! Very good work!
I just noticed, while changing content in the faq-page, that you mention a wishlist. However, there’s no wishlist required or recommended in the plugins. Is there specified some css for a specific wishlist plugin so it looks as nice as the rest of the site? If so, which wishlist would it be?
I’m not quite sure that I understand what exactly you meant. Could you send some screenshots to us via email?
Regards
I am, for some reason, unable to activate Slider Revolution. It’s saying that my Purchase Code is incorrect.
I don’t even see a place to enter the Purchase Code for Artday, in general. Am I doing something terribly wrong?
Hi,
When you buy any theme here on Themeforest you get the theme with all the bundled plugins and you get license key for the theme not for all the plugins. If you want to have you own license for plugin you need to buy it separately. But we try to keep all the plugins up to date with each theme update and at the moment we have all the plugins up to date. And if plugin was updated but the theme update is not coming you can ask us for plugin update via email, we’ll be glad to send it to you.
Regards
Hi I’ve tried to import demo content but it doesnt look like the demo, what am i doing wrong? my site is www.artbynz.co.uk Thanks
Hi,
As I see on link you’ve sent there us activated default wordpress twentysixteen theme and nothing else. Well could you clarify please what exactly goes wrong?
Regards
Hello just bought your theme would like some help with the demo install, can’t seem to get it right. would love to have it look like yours..
iiidesigns.com/wp-admin
User: Admintech PW: Dell424242
Hi,
Send please your login details to us via email, here in public everyone see them.
Regards
