1885 comments found.
Hi Goodlayers where can i put my google adwords conversion on my template?
Hi,
Can you send me the script that you need to put please? so we can guide you where exactly to put.
here is the screenshot https://snag.gy/cXg69Q.jpg cant comment the codes here
conversion is for purchase / sales department ( booking sales )
ok, for the first part, you will need to put directly in header.php because it has script tag : http://take.ms/hmrY1
Just put it about</head>tag.
And the rest, just put it in anywhere you want. Ex, put in ‘content’ page item in page builder.
Hi, Can I use the Redsys payment with your WP hotel reservation supplement or how can I use the advance payment with WooCommerce? Can I pay a% deposit?Payment by deposit can be made with any payment method? Please, I need a response soon, since I need to know already Thank you so much
Hi,
Unfortunately, it won’t work with Redsys nor Woocommerce, we use our own payment system. Our theme support only Paypal, Paymill, Authorised.net and Stripe.
Thanks for interest by the way 
Why, if I did not set a room price, room does not appear when someone tries to make a reservation and what should I do to get up and do not write to me Sorry, there’re no room available in these following dates :
Hi,
The room will be considered as existed only when the price is filled.
Hi guys
Can the Website be setup as the Demo in Full?
I mean with all the images and logos, etc… used in the demo?
Or just partially without images.
Thanks
Actually the demo will also import images as well.
This is the 4th time my site break down with the same error: Fatal error: Class ‘gdlr_admin_option’ not found in /home/livingst/public_html/wp-content/plugins/gdlr-hostel/framework/gdlrs-plugin-option.php on line 40 Please post an answer here.
Hi,
Are there any specific action or specific page that the problem occurs ?
Does the problem always occurs with the same message ?
Could you provide your wp-account and ftp-access info back via goodlayers profile page so we can check this out ?
Can you tell me where I can change the VAT rate?
VAT can be changed here: http://take.ms/P2FlI
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Thanks!
Hi.Your theme looks good and we are looking at purchasing it.
1. One thing we would need is extra paid Services customisable for each room rather than all rooms having the same service options. Do you have this feature coming?
2. Also, we need the ability to edit certain text and titles in the theme, for example, change “Room” to “House”. Can these be edited on the back-end?
Thanks in advance,
Hi,
1. sorry, we don’t have that option :/ Additional services will be available as a whole hotel.
2. We don’t have a field to change this text but you can use localization to translate the work into the word you want. (Or we can guide you to change from the code directly if you want.)
Thanks for interest by the way
Hi there. I’m testing out a copy of my client’s Hotel Master. The subscription just ran out a few days ago and was not renewed by the previous developer but I have the latest copy. Before I buy it again I need an issue addressed and that is the fact that version 3.03 and it doesn’t seem to work properly on a multisite set up. It works fine on a single site. Can this be fixed or am I doing something wrong?
It looks like the style sheet isn’t being loaded.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello. Our site https://www.villa-samnang.com/ is running with your theme (we don’t have the actual account used when buying this theme since we didn’t originally work on this site). Currently, we have just installed SSL on the site and it’s not showing the green padlock and as we have checked on https://www.whynopadlock.com, it’s saying that this content http://demo.goodlayers.com/hotelmaster/wp-content/uploads/2015/03/bg-pattern.png is causing the problem. We have tried looking for the code which include the above but couldn’t.
Could you please advice which file contain this URL http://demo.goodlayers.com/hotelmaster/wp-content/uploads/2015/03/bg-pattern.png
Regards,
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi. I want to buy theme which can synchronize with booking.com.And I want to find out, if your theme support synchronization in my country – Armenia?
Thsi theme support iCal for calendar syncing. Just make sure that the booking.com also support this as well (You can ask them directly for this).
However, there’s a restriction for this. Please read the detail here: http://demo.goodlayers.com/document/hotelmaster/ Hotel System > iCal section.
Thanks for interest by the way
it is possible exclude direct payments and booking? I need only a form to contact me for check my availability…
Yes, we can guide you to do that.
Thanks for interest by the way
ok, I have a website with a webmarketing agency, that will give me only htlm fileS, so I will need that you insert the files htlm in your theme and convert it in DSN setting, and then I cuold transfer the site in sitegruond wp, is it possible for you?( sitegruond suggest it to me..)
Unfortunately, that’s quite beyond our support scope In this case, you have to hire a freelancer to do this directly.
ok, I will do the website alone from the begin, is it possible have a traslation in italian of your theme for the admin? My english is not so good..
Yes, to translate the site, you can do localization : https://goodlayers.ticksy.com/article/3812/
Hope this help
sorry, may be i m not clear, I mean have command for me ( admin) in italin, not in english…. i’m not so good with the pc and I must create a website for my b&b ex novo…
Hi,
For wp backend, you can choose language from the admin setting. But for the theme backend, if you need to translate, you will have to do localizatoin as well.
ok,this does it mean that I can prepare and work on my website in italian, but then when the theme is ready I will need a translate?I mean the pricipal version of the theme for the client will be in italian or in english?
Hi,
The theme will be in english.
If you want to translate to Italian, as mentioned, you have to do localization. See this : https://goodlayers.ticksy.com/article/3812/
Also for admin side, you will need to do localization too.
I have the following problem, my table being viewed on a mobile version is not visible all but on a computer is visible?
Hi,
Could you provide the page url so we can check this out ?
That’s what I did by manually redacting the CSS file! With regard to the Reservation System, how can every language be defined for a currency>
Sorry, I’m a bit confused. We asked for the page url so we can help checking.
About your second question, can you please explain more? I don’t quite get that BTW, note that this theme only support one currency, not multi currency(if you’re asking about this.)
site is www.hotel-zdravets.com, but generally ask for help with the tables. Only half a table is visible on the mobile version and you can look here http://www.hotel-zdravets.com/%d0%ba%d0%be%d0%bd%d1%84%d0%b5%d1%80%d0%b5%d0%bd%d1%82%d0%bd%d0%b8-%d1%83%d1%81%d0%bb%d1%83%d0%b3%d0%b8/
Hi,
Could you wrap the table code with this html for this.
<div style="overflow-x: scroll"> TABLE_CODE_GOES_HERE </div>
Hi,
I saw different answers and I realized the solution for “Hotel-room slug” and just “room” that is what I need to change is different.
How can I change room permalink?
www.domain.com/room/room1 for
www.domain.com/bellevu/room1
I would like to keep this changes, I mean I want to be able to keep updating the theme.
Thanks in advance,
You can try adding something like this to child theme for this.
add_action( 'init', 'before_gdlr_create_room', 1 );
function before_gdlr_create_room(){
global $theme_option;
$theme_option['room-slug'] = 'bellevu';
}
Please save the settings > permalink once after this as well.
Hi,
It works like a charm Thanks!
Pre-sales question re: hotel master theme. When using the home page “check availability” calendar to search for available rooms, the theme displays a list of rooms which are available for that timeframe/number of guests. However, if I click on the summary/excerpt for any of those rooms, my pre-selected dates are lost. Is there anyway around this? I cannot back up from that room but must either re-enter dates or go back to the home page and check again. This theme has so many sales and good reviews, I feel that I must be missing something….this is an interruption of the sales process. Seems counter productive. Suggestions?
Hi,
Thanks for suggestion. Currently, it doesn’t have this ability but we will consider to add in future update.
Cheers!
Hi,
I implemented the ICAL calendar with airbnb and a google calendar. But often without understanding why the synchronization no longer works and works again a few hours later. Even when I try to synchronize manually. wp-content/plugins/gdlr-hotel/hotel-cron.php I have no idea where it came from or how to fix it.
Thank you for your help,
Mickaël
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello,
Sorry for disturbing but I think that there is a problem with the new updated version of the theme. I know that my support expired but as I’m a student I can’t pay again for it so I hope you will be kind to help me with this one problem. That’s the only one I have.
When I make a new room in Rooms (Hotel/Apartment), I fill all fields I need, publish it, it’s listed in the All Rooms part, but when I click on View room it leads me to this page http://prntscr.com/isyfr1 . And when I click edit page it leads me to that one too which is normal thing. I just don’t understand why my room page leads to this one. Like something isn’t connected in the right way. I made 3 different rooms(apartments) and all of them have the same problem. So I can’t make a page for specific apartment. I don’t know if I did something wrong, cause when I made those pages before this update with apartments it worked normally. This option with an apartment is what I really need that’s why I started with that updated version. Thank you in advance! All the best, Katarina
Hi,
This should cause from the page permalink conflicted.
You may try changing the room permalink to be another name and see if this helps.
Hello, thank you so much for your reply! It’s like this right now, whatever I put it’s the same http://prntscr.com/it5ryg . Is there anything specific that I have to put? Thank you once again.
Hi,
May be put 2 after the permalink then, save the page.
If it’s not working, may be try deactivating all plugins ( except ours ) out and see if this helps.
If not, please provide your wp-account and ftp-access info back via goodlayers profile page so we can further investigate about this.
Thank you.
Hi, im looking at purchasing the theme and wanted to know if it easily integrates with little hotelier booking management? Thanks
Hi,
Unfortunately, the hotel system in this theme is a custom system. You can’t integrate with other hotel booking management. Unless you will use those as third party plugin. (It won’t use our booking layout, payment design. It will use its own.)
Hi. I just bought the theme. I had the impression that with the import tool I would be able to create an identical website as the demo you have online (e.g. Apartment). Isn’t this the case? Thanks
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, when I want to add Master Slider to a page (Hotel Master theme), it is impossible to choose “slider type”. So I can`t do anything with it. Can you help me, please? Thank you, M.
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. If still doesn’t solve, please provide wp access + site url through the form in our profile page so we can check.
Cheers!
