22360 comments found.
what is the template I need to edit to change something in the right sidebar template for the Archives & Entries portfolio…I tried editing the templates/right-sidebar.php and it seems as this is not for this..? can you point me in the right direction.
Hi,
So the Total theme is a modular theme and uses hooks/filters so you never ever have to edit your template files. This makes it so you don’t run into issues with future updates and your edits being reset and it’s also more efficient.
First you should make sure you install and setup a child theme – http://wpexplorer-themes.com/total/docs/child-theme/
Now you need to let me know what you want to change exactly and I can provide the code to add to your child theme 
I know you want to edit the sidebar, but what exactly?
- AJ
Hi, I was going to try to register another sidebar for the theme so there was a left and a right sidebar… Is this possible?
Trying to register a second sidebar? is that possible?
Hi,
Yes it’s possible to do this with a little code. You don’t have to edit any templates. I have a full guide here with explanations – https://wpexplorer-themes.com/total/add-double-sidebars-layout/
If you have any questions or issues with the guide let me know!
- AJ
Hi,
I can’t remove a ‘tweet’ and ‘like’ button from the bottom of my page. Looked through all the pages and widgets but can’t seem to find anything. Any ideas?
URL: http://beta.bridgebolton.com
Thanks
Hi,
I don’t see any like or tweet button on your site, did you already figure it out?
- AJ
It disappeared right after I sent this message 
. However, I do have a white border on the bottom now, which I can’t remove. I don’t have a divider or anything placed there.
I’m not seeing any border on the site, I do see a 20px bottom padding added o the row with the slider on the homepage, is this what you are referring to?
Also you have a video inside a slider which is set to full-screen but the video doesn’t cover the entire screen on large desktops so your header won’t be visible. I would recommend adding a solid background color to your slider as well.
- AJ
Yeah, sorry that’s what I’m referring to. I have removed the padding options from the Row and checked everywhere else but it is still showing up.
I have removed the video now. Is there any way to use a video without having to use YouTube, Vimeo etc?
Thanks
Hi,
Can you share a screenshot of the “border” you are referring to as I don’t see what you are talking about, thanks!
You can use self hosted videos on your site using native WordPress shortcodes – https://codex.wordpress.org/Video_Shortcode
And there is no need to have the video in a slider (unless you want it in a slider) you can simply use the “Shortcode” page builder module for this.
- AJ
Hi,
I’m not seen any extra space at the bottom like this when looking at your site. Here is what I see: https://cl.ly/qv4y
Did you already manage to tweak things accordingly?
- AJ
Hi there, I have used the Customizer to left-align the footer widgets content. However, the content is centered on mobile. Can you point me in the right direction to get this resolved? Thanks!
Hi,
The footer widgets doesn’t have an alignment option in the Customizer – https://cl.ly/qq1z – and by default the footer widgets and footer copyright section are both left aligned so I’m not quite sure what you are referring to. Can you please share the URL so I can take a look? Thanks!
- AJ
Hi AJ,
Is Total 4.5.5 compatible with PHP 7? I could not find this listed in the documentation.
Thanks, David
Hi David,
Yes it is! I actually use PHP 7 on my development server and I highly recommend using it, I wouldn’t recommend anything lower than PHP 7. You should be good up to version 7.2 but most hosts I believe use 7.0 or 7.1
- AJ
Hi AJ,
Great to hear! Thanks for your quick response.
David
Hey guys. I have a new little issue :/. The logo I am uploading, is displaying in its full size – even though I am selecting “Apply Height” to 50px. See http://xomf.com/yqgsh – Any ideas?
...it turns out, any new, large logo’s I upload, selecting “Apply Height” simply won’t work.. Yet previous logo’s, it will keep their height (but it won’t display large when de-selecting “Apply Height”). How do I fix this without having to select a max-width for desktop/tablet & phone?
Hi,
This is AJ the theme developer. What browser are you testing in? (I wonder if it’s a browser bug with max-height). I’ve just double checked using the latest version of the theme and it’s working perfectly for me.
- AJ
Hi AJ, thanks for your reply. I’m using Chrome. Thing is it worked perfectly before. Now all of a sudden it doesn’t work. When I select a previously-chosen logo, it displays it in the “correct size”, but even when I untick “Apply Height”, it stays that same size.
Currently I am using “Logo Max width: desktop”, which works – but the issue here is when sharing the site on social media, the preview shows the main logo as massive.
I just experienced a “Currently unable to handle this Request. HTTP ERROR 500” when trying to log into my dashboard. So I deactivated a recently installed theme (Slider Revolution – prompted to install when working in Total), and now I can login again. Could the 2 errors be related?
Hope you have some ideas… Definitely something un-normal going on.
Hi,
A 500 error is an internal server related error so you will need to check your server error logs to see what’s going on. If you can share the error log file with me I can look at it and provide better insight if you aren’t sure how to interpret it or you can ask your webhost to look for you.
In terms of the logo, when you share the site on social media it will show the original image size it’s impossible for it to show the image at the size displayed on the site because on the site it’s being made smaller via CSS only it’s not actually cropped/resized.
Now, when dealing with social media it’s best to setup proper Open Graph tags which define the exact images you want displayed on social media. There are many plugins for this, but most SEO plugins like Yoast SEO have it built-in (and you should have an SEO plugin on your site anyway).
- AJ
Hi AJ, thank for the additional info, much appreciated.
I have just tackled this logo issue again and I’m afraid I am not winning. I’ve uploaded the latest version of our logo and it is too small and I am now unable to make any changes to the logo size. What am I missing and how are you able to see from your side if there is a theme error ?
Hi,
There aren’t any known issues with the apply height option. If you can share the live URL I can inspect the code to see what’s going on and we can sort this out asap.
I hope you are having a nice weekend!
- AJ
Hi AJ!
Sorry for the delay! Here is the link: orionchain.io
Weekend is great, I hope yours too! Greetings from Mexico.
Hi,
Here is what I see on your site: https://cl.ly/sie9 – I’ve checked on all major browsers. Are you having the issue on any specific device? Maybe an older version of windows?
- AJ
Hi AJ,
Thanks for the quick reply.
Not sure why and how the max height is set to 60 pixels – I currently have no settings inside the logo display options – and whatever values I enter here, absolutely nothing changes – the logo stays the same size, and I am trying to get it to display larger on all devices. See: https://ibb.co/fOAKey
Not using outdated browsers, everything is up to date.
Should I enter the logo height into the code that you just showed me? If so, please could you tell me how I get there..
Hi,
The height is actually coming from the settings for the shrink sticky header – https://www.youtube.com/watch?v=sUxnwB0JQGU – defined under Appearance > Customize > Header > Sticky Header.
- AJ
Oh boy, finally, that makes sense, thanks AJ!
Sorry about the confusion, I should have mentioned that earlier! If you need anything else or have any suggestions for future updates please share.
- AJ
Hello,
I installed your theme recently and updated to wordpress 4.9.5. It seems like some of my media query rules aren’t triggering in the specific requested width size or ignoring other media query requests for a specific class for smaller screen sizes.
For Example:
@media screen and ( max-width:540px) {
#vid {
width:400px;
height:300px;
}
}/** end media query **/
@media screen and ( max-width:425px ) {
#vid {
width:350px;
height:250px;
}
}/** end media query **/
It would not trigger when the screen size is 540, it would be around 510px.Also, the 425px media query would be ignored, even with !important tag and at a 320px screen size.
This seems to happen with the new wordpress 4.9.5 update. Before with 4.9.4 there were no styling issues.
If you need any ftp or wordpress login info, would be happy to help.
Thanks,
Hi,
If you can just share the URL so I can see the website that should be sufficient. It’s impossible for WordPress itself to mess with your media Media queries because these are based on the browser width and can only be interpreted by the browser.
Most likely there is some other CSS before this code (like an unclosed bracket) that is causing the CSS to not render properly.
- AJ
Just updated some things and it seems to be working. I think updating to your newest theme version helped. Thanks!
Oh great, I’m glad it’s working again! Thank you for letting me know
By the way, the site looks amazing! Do you mind if we share it on Twitter as inspiration?
- AJ
This is a total newbie question – be warned. I would like to have my pages automatically displayed in the Header / Main Menu, but although I studied the docs carefully, I cannot see, where I would have to add what in order to make that happen.
Hi there,
So in WordPress by default you add your pages to the menu under Appearance > Menus, it’s not automatic. However, you can enable automatic addition of pages like this – https://cl.ly/qp0Z
- AJ
Thank you very much, it worked!
Hi, I have purchased this theme a few days ago and today I have installed it. However, when trying to install the required plugins, it is only the Contact Form 7 that gets installed correctly.
For the other 3 plugins: Visual Composer, Revolution Slider and Templatera I get the following error:
Installing and Activating Plugin Slider Revolution (1/3) Downloading installation package from http://fsc.ro/wp-content/themes/Total/framework/plugins/revslider.zip… An error occurred while installing Slider Revolution: Download failed. Not Found.
I have checked via FTP, and the zip files are in place, in Total/framework/plugins folder. Also, it works as intended if I upload them manually, one at a time.
However, I would like to know if there is a simpler, more straightforward solution for this issue.
Thank you.
Hi,
This error is server related. If you have a security plugin installed it’s possible it’s preventing access to your own files or you need to run a chown command on your server to properly set permissions on your server files. It could also be a curl error. This is very uncommon and you shouldn’t have this issue on most webhosts, but your hosting company should be able to fix it up though easily.
- AJ
HI AJ,
Hope all is good with you and the team at Total . Not so much an issue but just a quick question. I’m just wondering if you are for-seeing any problems with the Gutenberg update as I read today that certain things like custom post types will have problems. I’m a little worried obviously as it has taken a year (with a lot of help from you) to get our sites up and running. Can you recommend any tests that I could carry out that may help here?
Thanks
Alex
Hi Alex,
First of all Gutenberg is going to be optional so if your sites are running well you can simply not enable it (originally it was going to be auto active, but because of the backlash from the community I believe it will be an auto installed plugin but not auto enabled).
Second, my plan with Total is to create a new set of modules designed specifically for Gutenberg, this way if you prefer it you can use it instead of the WPBakery Page Builder.
Just like how some customers use other builders like Elementor, Gutenberg will basically just be another alternative.
Either way, it is a backend functionality so your live site wouldn’t change
Because Gutenberg keeps changing by the day I am actually waiting a bit before making any changes to Total as I don’t want to waste a lot of time creating new modules or making tweaks for Gutenberg when the way it works may change drastically the next day.
The developers keep pushing the release date back and back, who knows when if ever it will be released, but we are keeping an eye on it.
- AJ
Hi, the cart icon on mobile menu head up to CART PAGE, I want to cart icon head up to CHECKOUT PAGE. In settings of TOTAL I set the right link and it’s not working 
What’s the reason?
Hi,
The link is cached by WooCommerce so after changing it you need to add/remove something form the cart so it can be refreshed. Can you please try?
- AJ
Hi, AJ. You’ve been super helpful in the past and I’m hoping you can help me out. I’m trying to figure out how to get to the header.php file so I can install Google Tag Manager. As you may know, there are two snippets, one that belongs in the <head>, and one that belongs in the . Ideally, the snippets should be place right after the tag opens. I’ve accomplished this with other themes, but I can’t get to the Editor to make this happen. I also don’t want to use a Tag Manager plugin. Can you help? Thanks in advance!
Hi,
Actually Total is built with hooks – http://wpexplorer-themes.com/total/docs/action-hooks/ – so you don’t have to ever touch any files such as header.php and best of all there is a panel you can use to quickly add code such as this. Simply go to Theme Panel > Custom Actions and you can add the code where needed. Code that belongs in the head tag should be added in the wp_head hook and the code that goes after the body opening tag should be placed in the “wpex_outer_wrap_before” hook.
- AJ
ps: The theme is 50% off right now if you want to grab up a new license and/or renew your support.
Hi, AJ. What’s the normal cost for a new license?
$59 – But Total was only $29 for spring break which I ended yesterday. I’m sure we’ll have another sale though at some point later in the year
Hi, Is there any possibility to add the filter on the front page? Because at this moment I got posts sort by the latest. But some of the users would like to sort it to get popular first or sorted A-Z. I don’t know how to do it. At this moment I got a home front page created with visual composer… I got WP Search and post grid. Something like you got on demo portfolio. Thanks!
Hi,
You can easily enable the filter like on the main demo page, but this is only a javascript filter so it only filters the items currently on the page. And you can do so like this – https://www.youtube.com/watch?v=ifhQ7Fb-0lE – but you need to be using a Total grid module such as the Blog Grid, Portfolio Grid or Post Types Grid.
For any future questions please log in with the account used to purchase the theme, support is for verified customers only, thanks!
- AJ
Hello,
I have a few question before purchasing your template.
1. In the homepage, can youtube videos be added (not in the slider but actual page)?
2. Does your theme use wpfooter? They want to use this plugin and wanted to see if it is compatible. https://wordpress.org/plugins/google-language-translator/
3. Can you put the 4 most recent blog in the homepage?
Hi,
1. Of course, the theme works with a page builder so you can add anything to the homepage – https://www.youtube.com/watch?v=2JyW4yAyTl0
2. The theme definitely has the wp_footer hook – ALL themes should have this, in fact themes won’t even get accepted for sale on this marketplace if they don’t have it.
3. Yes, you can use either the Blog Grid, Blog Carousel or the Recent News modules for this in the page builder – https://cl.ly/qni0
- AJ
Hi AJ With your help our website is up and running and working well. I have noticed a discrepancy between pc view and mobile view for a recent edit I made to a single template page. The url is https://www.themorayway.org.uk/festival/calendar/ You will notice that on the first day of our festival there is an event ‘An evening with the birds of Dava Moor’ which has a banner top left indicating ‘SOLD OUT’. It is this banner that I added a few days ago. On mobile view you will notice that the ‘SOLD OUT’ notice appears under the product image not over it. I presume this is a css issue with the styling and positioning of the ‘SOLD OUT’ not being picked up. Any ideas? If you are able to help and need additional info what would I need to send you. Sorry to be using my support extension. I only took out the extra 6 months to say thank you – I didn’t expect to pester you again. All the best David Binney
Hi David,
So for me the Sold Out tag is showing in the right location. Have you tried clearing your mobile device cache? Or checking on another device?
- AJ
I’m feeling very, very silly yet again. Many Thanks. I automatically clear cache on the laptop when changes don’t take effect as expected but I don’t seem to think the same way for my mobile. Anyway, you’re a star. David
Great, I’m glad it was just a simple fix
How do you get the images to fade in at page load?
You can do this with a little CSS. Example:
img { opacity: 0; transition: 0.45s; }
.wpex-window-loaded img { opacity: 1; }
- AJ
Hi AJ,
I am using a Revolution slider as my home page, full screen. It has three slides. Each slide will have a button or some kind of image link, which will allow the user to click to exit to a different page on my site. I could have the buttons assigned to the full url of the page, but I would like to know if it is possible to use a WP page name instead. If possible, are there advantages or disadvantages tof each method?
It’s a basic question and perhaps not theme-specific, so let me know if I shoudl address it to ThemePunch instead.
Thanks a lot.
I note from an older post that there is a difference in handling Fontawesome icons between Total and Slider Revolution. But Ignoring this problem for now, is it possible to use buttons with links defined in Total (did that using the multi-buttons component in WPBakery) and drop them as layers in Slider Revolution? I’m trying not to redesign all buttons and links from Total to Slider Rev.
Hi,
To be honest I’m not 100% sure I understand the question. Instead of entering a URL are you looking to basically enter a shortcode instead that returns a dynamic URL for the buttons? If so, is there any reason for this?
And yes, Slider Revolution does handle fontawesome differently, it’s to prevent conflicts with other plugins/themes.
- AJ
Hello AJ ! We have a trouble with the footer of the theme, we used the widgetizer footer and we want it to be responsive. So, we tried your solution with the snippet (https://wpexplorer-themes.com/total/snippets/footer-responsive-classes/) and create a child theme with the sample you gave.
The trouble is that when we use the child theme, our body pages with articles that we made with WPBakery disappear and widgets in the footer too.
Thanks in advance for your help.
Hi,
So switching to a child theme wouldn’t cause things to disappear unless there is an error in the child theme code causing the site to break. Can you try enabling WP_Debug to see if there is any error visible on the page? total_http://codex.wordpress.org/WP_DEBUG
- AJ
Hi! Font Awesome icons for social networks brands suddenly started showing a question mark. I’m using 4.6.1. https://i.imgur.com/hrqiBXa.png
I found that it it gets fixed if you replace fa with fab class: https://stackoverflow.com/a/49322196
Any ETA for the fix? Thanks
Hi,
This is AJ the theme developer. The issue is that I can’t change all the classes to “fab” because it will break a lot of customer sites.
This issue wouldn’t just happen for no reason, did you install any new plugins recently that maybe causing a conflict?
Also some Ad-blockers have issues where they block font icons and that is an error in the ad-blocker not the theme code. Did you install any new ad-blocker on your computer lately?
- AJ
Hello AJ, thanks for your reply.
I didn’t not install any new plugin nor ad-blocker (I have it disabled for this site). All I did was to update Total from 4.6.0 to 4.6.1, and a few days later I and our customer noticed the issue
Here you can get and check the url on dev tools title for one of the live sites with the issue: https://drive.google.com/file/d/1S6gO30ffWJTC71Ccr8Dal1CMsqUe0d0F
Not a new plugin install but an update…
WP Google Maps version 7.0.0 causes the issue:
https://wordpress.org/plugins/wp-google-maps/Hi,
I just downloaded the WP Google Maps plugin and it appears to be using version 5.0 of FontAwesome but Total uses 4.7.0 which is the original version. The problem is that in version 5 they removed and changed a bunch of icons so I can’t easily update the script without potentially causing issues with current customers and adding some fallbacks so I’m waiting for a bigger theme update to do this so customers have time to update their site accordingly.
Looking at the plugin though, they are loading the massive new icons script but it looks like they are only using like 5 icons for their editor which is overkill. I would recommend dequeueing their script via your child theme to prevent issues.
This should work:
add_action('wp_enqueue_scripts', function() {
wp_deregister_style( 'fontawesome' );
wp_dequeue_style( 'fontawesome' );
}, PHP_INT_MAX );
- AJ
Hi, I have a problem. Where can I disable that? I only want to see the text in this line, but not the cross. Link to JPG: http://bit.ly/2EsFrVf
I have a second problem with the “News” section further down on the main page. In the mobile version, the text shifts to the edge. Link to JPG: http://bit.ly/2Jwv0DF
Link to main page: http://bit.ly/2IFhEDN
If necessary, I can send the access data.
Thanks in advance for your help.
Hi,
- So the toggle bar by default uses a cross and not text (because of the design it’s very hard to place text in there, unless you change the way the design of the half/triangle). This is just how it works by default.
Currently the only way to change the icon and make it text is to edit the file at partials/togglebar/togglebar-button.php via a child theme and change line 53:
// Icon $icon = '<span class="' . $default_icon . '" />';
I will add a new filter though for the next update to make it easier to alter without copying over the whole file.
That said, you could also hide this button via CSS and you can simply add the classname “togglebar-toggle” to any link or even via a menu link by adding “togglebar-toggle” classname to your menu link class under Appearance > Menus.
- This issue – http://bit.ly/2IFhEDN – normally happens when using margins instead of paddings. If you can share the live URL though I can tell you exactly what’s going on. It’s not possible to know for sure via a screenshot.
- AJ
Hi, I have sent you my access data.
I have another question. Is there an option that I can create a responsive table? The tables function of Wordpress is not responsive.
Many thanks
Hi,
Tables by default aren’t responsive, it’s actually very complex to make responsive tables and in some cases requires javascript. What type of table are you creating?
- AJ
Hi, I only need a simple table, but it must be responsive, i don’t want to use a plugin for a table. See the screenshot. http://bit.ly/2ve01Jo
At the top left of the picture you see a table as I like it.
Best regards
... what I forgot to tell you. The headline on main page now works in the mobile version. Thank you very much. :-))
Hi,
The thing is to make a table “responsive” requires javascript and knowing how the table is specifically created. A better solution is probably to add a scrollbar like this – https://www.w3schools.com/howto/howto_css_table_responsive.asp
- AJ
Hi, How can I call the pagination function? I tried <?php wpex_pagination(); ?> but didn’t work. I want to display it right under the custom post type content instead of displaying it after the sidebar.
Thanks
Got it, never mind, thanks
Great. And you should be adding it via a hook – http://wpexplorer-themes.com/total/docs/action-hooks/
Be sure to purchase the theme though if you haven’t yet, I see you are missing the purchased tag next to your name, thanks
It’s on super sale right now also so good time to pick up your license.
- AJ
