Thanks

Hi,

we guarantee our response in 24/48 hours of opening ticket ( we calculated the average waiting time is 15-17 hours ).

We are a business company and like most of agencies we work five days a week, our rest days are Saturday and Sunday.

For example if you open a ticket on Friday our team will respond on Monday ( response within 24 hours ) or Tuesday ( response within 48 hours ). Keep in mind the time you send the ticket, our working time is 9:00 to 18:00 so do not expect answers in the night. ( Our working time is UTC + 0 )

Have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

Yes sure you can do it through the plugin options.

Have a good day Bye

Hi Jan,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Thanks

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

all your tickets have been replied.

Have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Did you receive my emails?

Hi,

yes sure !

Have a good day Bye

Hi,

sorry but i don’t understand well your question.

You have already purchased the theme and you would like to have support or you need some pre-sale questions ?

Have a good day Bye

Ok i find the problem…

Perfect Thanks

Hi,

thanks for the interest.

Sorry but i don’t understand well your question.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

On this page http://www.nicdarkthemes.com/themes/hotel/wp/demo/hotel/search/?nd_booking_archive_form_date_range_from=03%2F29%2F2018&nd_booking_archive_form_date_range_to=03%2F30%2F2018&nd_booking_archive_form_guests=2 I have put 2 guests in the check-in/check-out widget. When I click on an item, for example ‘Room with View’ or ‘Appartment’, the guest amount is 1 again: http://www.nicdarkthemes.com/themes/hotel/wp/demo/hotel/rooms/room-with-view/

That is a bug in my opinion.

When you press ‘Book now for …’ it does remember the guests: http://www.nicdarkthemes.com/themes/hotel/wp/demo/hotel/booking/ so that is good.

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Also…is the plugin wp-hotel-booking or nd booking?

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

yes sure, I will speak with my support team.

Thanks Bye