13535 comments found.
hello, my add-ons are not updated with the latest version and do not come in the download, how can I update them?
Hi kriztal2000,
If you are using Eduma theme 3.x, just go to menu Eduma / Plugins / Update Available, you will easily get those updates.
Try and let me know.
Hi Eduma friends
Days ago i answered the email you sent me, I need if you help me to update learnpress mainly and the theme so that I do not have problems (as it comes out in many posts) with the payment methods (chilean nationals) and that the content of the course is kept inside as possible as the students and their progress.
Hi zgiacaman,
I’m gonna check your case again.
Hello, are you guys working on a mobile app and when do you estimate it will be ready?
Hi DennisHooper,
Actually we are focusing on some other LMS features like Assignments and Memberships. I will let you know once we have a plan with the App. Thanks.
Thank you very much, We shall be looking forward to that – No regrets whatsoever. We are working on a project now, when do you estimate the update might be rdy? In how many months from now?
Hello Thimpress, The whole template is scattered and hope it doesnt come with a bug? I tried updating and changing design to the new edtech and now everything is scattered? I will really appreciate your support in having this issue resolved as early as possible. What is the next step and how do i create this ticket?
Hi DennisHooper,
Please send me a request to candy@thimpress.com with subject “DennisHooper – Eduma Support”.
Hello, I requested the demo credentials few weeks ago. I was contacted by some Ken Nguyen (is he credited to provide this info?) and he gave me the info. However, username and password was not working. I tried to email the same guy, but no respond at all. Is there any other person that can help me out. I am still waiting… need to decide if this theme can work out for us. Thanks.
Hi tomgg,
The account credential is still the same. Please help me check again.
I also cannot add Curriculum. It is greyed out, see https://prnt.sc/j4118o. Clearing the browser cache did not help. Please provide the solution here as I believe it affected many. Thanks.
Hi Theme_King,
It likely due to a cache conflict. Please temporary disable LearnPress cache.
Go to menu LearnPress / Tools / Cache then uncheck the option and Clear Cache. Try and let me know.
I have done exactly that but the situation remains the same. I cannot add curriculum, it is greyed out.
Hi,
Now, I can add curriculum after re-installing Learnpress, but the demo-import no longer import curriculum alongside the courses.
You suddenly stopped following up on our email conversation, however the Login page issue on mobile is still persisting. It is a Syntax error but I don’t where to fix it…
Hi Theme_King,
Please continue discussing with me via the email.
I have responded to your email,,, the security plugin is disabled now,,, you can login now…
Hi Theme_King,
1. I activated the main theme successfully. Please check again. http://online.crackit.com.ng/wp-admin/themes.php
2. Please check the curriculum builder again.
Hi Ken195,
1. The issue is when switching between child and main theme, to retain the customization. It is not about just activating the main theme successfully. Try to switch back and forth to see ….
2. The curriculum builder has already been working as it is now. I fixed. that earlier.
3. The Syntax Error on http://online.crackit.com.ng/account is coming from the miniorange social login (plugin bundled with your theme), not looking aligned on mobile. Please check.
4. After your latest changes, Wp Total Cache throws errors when I try to Clear Cache: Check that out
Hi Ken,
Can you conclude this issue? It is taking a lot of time. Thanks.
Hi Theme_King,
1. Can you tell me why you want to switch themes often?
2. I’m checking the mobile issue.
3. Checking this too but I don’t think it’s due to my changes. I see you installed both W3 Total Cache and Autoptimize. It must be a conflict.
And your support time is expired. Please renew.
Hi again,
1. I presume that switching would not pose any problem although I may not do that often as I would prefer to use the child theme avoiding issues with updates. I switch the theme to verify if an issue persists on both the child and the main theme.
2. You have not yet checked or fixed this issue … It is a week now.
3. I found a comment where you said you use both plugins on the demo site, thus I installed both, however I do not think the issue is a conflict as I have disabled autoptimize plugin and still receive the error…
Just fix the issue 2 above and let me worry about the rest.
Thanks…
How could I translate the text in the course tabs, like “Overview”, “Curriculum”, “Instructor” ? I have the Locotranslator installed, but not working to the this job
tried to translate LearnPress plugin and nothing happened i’m using edtech theme
Hi IslamElZeki,
Those texts are belonged to LearnPress. Please try to translate LearnPress again.
Remember to “Sync” first. https://thimpress.com/knowledge-base/loco-translate-guide/
i tried to translate LearnPress plugin but i couldn’t find text for overview or Curriculum to edit after i click on Sync also.
https://i.imgur.com/bbGqZY0.pngthe first plugin in this screenshot, so check back please.
Hi IslamElZeki,
Let me check your site. Just send me a request to candy@thimpress.com with subject “IslamElZeki – Eduma Support”.
I update the theme and change everything and then when i ry to edit and customize the theme options is a blank page only for this option in personalize mode, this is my console please help
Loading mixed (insecure) display content “http://thim.staging.wpengine.com/educationwp-2/wp-content/themes/eduma/images/bg-page.jpg” on a secure page[Learn More] load-scripts.php:3:24023 Loading mixed (insecure) display content “http://thim.staging.wpengine.com/demo-3/wp-content/themes/eduma/images/bg-page.jpg” on a secure page[Learn More] load-scripts.php:3:24023 Loading mixed (insecure) display content “http://thim.staging.wpengine.com/demo-3/wp-content/uploads/sites/19/2015/11/logo-sticky.png” on a secure page[Learn More] load-scripts.php:3:24023 TypeError: (new Color(...)).setHSpace is not a function[Learn More] load-scripts.php:128:7897 Deprecated TinyMCE API call: <target>.onNodeChange.add(..)
JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542 TypeError: Color.fn is undefined[Learn More] wp-color-picker-alpha.js:26:2 You are running Vue in development mode. Make sure to turn on production mode when deploying for production. See more tips at https://vuejs.org/guide/deployment.html vue.js:7853:5 TypeError: f is null[Learn More] mootools.js:1109:8 TypeError: f is null[Learn More] mootools.js:1109:8 Loading mixed (insecure) display content “http://thim.staging.wpengine.com/demo-3/wp-content/uploads/sites/19/2015/11/logo-sticky.png” on a secure page[Learn More] load-scripts.php:3:24023 Loading mixed (insecure) display content “http://thim.staging.wpengine.com/educationwp-2/wp-content/themes/eduma/images/bg-page.jpg” on a secure page[Learn More] load-scripts.php:3:24023
Hi Orocastro,
Please send me a request to candy@thimpress.com with subject “Orocastro – Eduma Support”, I will try the best to help you out.
With the latest update, some courses stopped loading on my site: example::. http://online.crackit.com.ng/courses/python/
I have fixed this issue. It was the Learnpress hard cache responsible
Hi Theme_King,
In the next LearnPress update, we will improve the hard cache option.
Good to know. But one more bug is that the Demo import is not bringing along the curriculum with the courses, and if one has already imported the previous version, it clears it… that should be fixed
Yes, It should be fixed. Thank you for the feedback.
Hi antonyliaw,
I have checked the site. You are using Avada theme, not Eduma. Please check again.
Why get_post_meta() is not working in single course page?
Hi isajid07,
Did you override the single course page template, used the function and it didn’t work?
You might use it in a wrong way. Let email me, I can help you to make it right 
Please check your mail.
Hi isajid07,
I’m on it.
Hi Ken, I sent you email few days ago. Is there any progress?
Hi marioz86,
Sorry I didn’t get your email. Can you send to candy@thimpress.com with subject “marioz86 – Eduma Support”?
Hi marioz86,
I have checked my spam folder and I saw the email now. Didn’t know why it went to the spam. I’m checking your case now.
my congradulation!At last week i buy theme Edume.I have problame short code [event_auth_login] and the Sign Up short code [event_auth_register] are not working.I want to use it, please help me.
Hi Designonedirector,
Actually those pages are belonged to the old version of event plugin. You can trash them. We will update the demo data, remove those unused pages. Thanks for the report
Hi Ken,
Why my lesson is not Ajax?
Login form not showing for me, When I click on add to cart.
After login : When I click on add to cart not happening for 15 seconds. please add a per-loader or something or disable Ajax for this .
Hi devvlop,
When Guest Checkout option enable, the login form is no longer required. Please help me check again, go to menu LearnPress / Settings / Payment.
OK, But I think you fix it on new version.
The lesson opens for me, normal and without ajax, When I click on a lesson.
How can I fix it?
Hi devvlop,
Sorry but I didn’t get your point, so what is the problem?
Please check this link: https://goo.gl/PL9Xjf
Hello,
How can I implement the following:
1) Timer feature: automatically log out user after a period of inactivity. 2) Achievement badges that can be shared on social media 3) Password strength meter / force strong user passwords 4)Is it possible to have a smooth integration with Texas Real Estate Commission (https://www.trec.texas.gov/), especially with license renewals, Issuing certificates, etc.
Also, is it possible to have a 2 factor authentication?
Hi slimtugo,
I’m discussing with our developer about those extra features.
Hi Ken, how to hide the featured image block at blog page?
Hi antonyliaw,
Just use this simple CSS code (insert it to Customize / General / Custom CSS):
#blog-archive .post-formats-wrapper {
display: none;
}
Hi, pre-purchase question. Im going to sell online courses, so people can book a course for a certain date and also been able to choose a tutor for that date. Is that possible to fix with this theme? Also if i purchase this theme is it easy to manage? Because im not good with css and html etc… Does this theme work in China?, because that is my main market.
Best regards
Hi Izentify8,
Sorry we don’t have option for user to book a course with a specific date or tutor. You have to manually create those online courses. But the theme is easy to use and of course, it works in China.
Thank you so much for your answer. Can i get a booking plugin myself for this theme? Or maybe if you can help me with that?
Hi Izentify8,
I’m afraid that we cannot help you with it.
Ok thank you then i choose another theme. Thanks for your answer
I have sent you a mail. Can you pls have a look at it?
Hi el_experts,
I’m gonna check your case.
I’m sorry but can you resend all the current issues you had?
I have a problem with permalink… https://serving.photos.photobox.com/4421146273bd59a74c2d6d5abaa5f4f3de2cd43aba8145f454fc7de58ca0413ebed56d4b.jpg
Hi sangracer,
Sorry but I didn’t get your point clearly. Can you clarify?
Error Permalink https://upanhtocdo.com/images/2018/04/11/2018-04-11_19-22-30.png
Hi sangracer,
I have switched my testing site to use Vietnamese. Tried to create a page http://prntscr.com/j43vna
As you can see, it is working fine.
In this case, can you share the site info so I can check? Just email me to candy@thimpress.com with subject “sangracer – Eduma Support”.
Hi Ken, since three days, the course curriculum has not worked! I cannot add a lesson and a quiz to a section. I need urgent help, I’ve sent an email
Hi Meda01,
I’m checking.
What is new?
Hi Meda01,
Please give us some bit more time. I will email you once it’s fixed.
Hello Ken, I recently bought Eduma, and after my second install, I had an issue with htaccess which is now solved… Now my problem is I cant change featured images or add images via media library on posts. The media library just wont load from posts or pages….
What should I do?
Hi Rilkc,
I think the issue is due to a server configuration. Let me check your site and I will try to help you solve it. Just email me to candy@thimpress.com with subject “Rilkc – Eduma Support”.
Sent you an email, no response yet..
Found that deactivating all plugins works wonders, and makes the site work…. Everytime I install the THIMcore, errors keep popping up. Notably a 503 error.
Will reinstall this theme for the third time… Let’s see how it goes.
Hi Rilkc,
Just replied to your email. Please help me check again.
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