6351 comments found.
Hi! is there any chance to add CSS for – NOT showing the Date in any Portfolio ? i did not find it in the grid layout options ? thx for helping! Elvyra
Hello,
There is no need to add any custom code, you can create the desired Grid Layout without dates and assign it to Grid element.
Let us know if you have further questions.
found it … everything is fine now! thx
Hello, I tried to update to v5.0.1 and got the following error message: “Beim Aktualisieren von Impreza ist ein Fehler aufgetreten: Download fehlgeschlagen. cURL error 60: SSL certificate problem: certificate has expired” (-> “An error occurred while updating Impreza: Download failed. cURL error 60: SSL certificate problem: certificate has expired”) I didn’t change anything since the last update of Impreza, the last times works. So what’s wrong? Can you fix this? Best regards Jenny
Hello,
Provide your WordPress admin credentials via this contact form so we could investigate the issue.
Thanks!
Thanks for the quick reply. But is there any other way than to send the admin credentials? I can’t send you an admin access without an NDA (because of the customers data etc.).
You can create a ticket on our Support Portal, but it’s the same way. Can you at least provide us with a relevant URL?
Thanks!
It’s www.meinebackbox.de
As I can see everything works right, try updating again and if it won’t help, update theme manually https://help.us-themes.com/impreza/installation/updates/#manual-update don’t forget to make a backup before updating to be in safe.
Let us know if you have any further questions!
Thanks. It works now.
Is it possible to change the background of the pages using a shortcode so that this plugin can be used? https://wordpress.org/plugins/particle-background-wp/ Or is it only possible to change the background to a colour, video, image?
Hello,
Impreza doesn’t provide support for this plugin out of the box, a background can be assigned only via Row Settings. You can hire a developer to make this plugin work with Impreza.
Let us know if you have further questions!
Hello, please tell me, how to fix this error:
In a website on mobile phone – https://tsgkazakova.ru/, theme – Impreza (last modification), when I press button on icon calling. I have problem on iPhone and android – http://prntscr.com/j599ue (On this website install lock automatic call initiation).
Hello,
We checked your site and link works on both iPhone and Android, try allowing this call and check again.
Let us know if it worked.
More “Add to cart” styles would be very welcome with future updates.
Hello,
You can apply the desired icon at Cart element of Header http://prntscr.com/j4robc
Let us know if you have further questions!
Yes, that’s very nice, but it would be even better if:
1) I easily could upload a custom icon 2) I could select the “Add to cart” style when hovered on a WooCommerce product.
You can create a feature request and we’ll consider implementing these features if it receives a significant amount of voices from other clients. Or you can hire a developer to customize the layout ASAP.
Hello.
Version 5 has broken some CSS you provided previously for the testimonials module. The author role text has reverted back to grey instead of white
.l-main .with_img .w-testimonial-author-role { color: #fff; }
Many thanks
Hello,
Provide us with a relevant URL so we could take a look.
Thanks!
Change your code to
#us_grid_1 .usg_post_custom_field_2 {
color: #fff!important;
}
Let us know if it helps.
Perfect!! thanks. Your support is great.
Hi,
I am really considering to use this theme on my project but i have a few question i need an answer first.
1. will the theme compatible with Gutenberg that will be included with WP 5.0? 2. if i finished building the site before WP 5.0 released, will it still look OK after the WP 5.0 released? 3. what’s your plan on WP 5.0 and Gutenberg? i need to know my options
Thanks very much!
Hello,
Yes, it will be compatible, once the WordPress 5 beta version is released, we’ll make theme Gutenberg-compatible. So you can start building your site right away, 5.0 update won’t affect your content.
Let us know if you have further questions!
Hi is it possible to disable the mobile menu? since I’m going to have only 2 links displaying under the logo i dont see the need of the burger icon menu for mobile.
Hello,
Go to Impreza > Headers, open your header in Header Builder, jump to Mobiles tab and move Menu element to Hidden area.
Let us know if you have further questions!
Not quite, that will hide the whole menu since i want the menu to show the two links pages on the header which is centred. for the mobile version it hides the two links and display the burger navigation that i don’t want.
I want to show my to pages link however I’m aware of the text to create a custom url links mainly it’s time consuming. perhaps on the new update you can give us the option to disable mobile navigation on or off would be great.
Hello,
Sorry for misunderstanding! Go to Impreza > Headers, open your header in Header Builder, hover over Menu element and click on a “Pencil” icon to edit its settings and decrease “Show mobile menu when screen width is less than”, take a look at the screenshot.
Let us know if you have further questions!
Would be great to see adobe typekit integration with the theme. Any plans to add this in the future?
Hello,
We’ll consider supporting TypeKit if this feature request receives a significant amount of voices from our clients.
Let us know if you have further questions.
Hello, before the update could put videos of vimeo in the testimonials and now they are not displayed, in the content of the post only text is displayed. What can I do so that they can be visualized again?
Hello,
It’s still possible to show the full content of Testimonials, go to Impreza > Grid Layouts, open the corresponding Grid Layout in the editor, hover over Post Content element and click on a “Pencil” icon to edit its settings. In opened window set Show to Full Content.
Let us know if you have further questions!
This way I have it put in complete content, but videos of vimeo or youtube are not displayed. The space is empty!
It happens to me in the testimonies
Provide us a relevant URL so we could take a look.
Thanks!
Yes of course, I pass a link where I have the testimonials and videos are not seen vimeo.
Hello,
Provide your WordPress admin credentials via this contact form so we could investigate the issue.
Thanks!
Hello ! I would like to buy your Impreza One Page Wordpress theme, but I have a question. Is it possible to choose the order of the “widgets” on the homepage ? I mean, is it possible to place “Our Team” section under “Latest Posts”?
Also, is it possible to disable sections like “Our services” if I don’t want it to appear ?
And finally, do you use Contact Form 7 ? Because I would like to have the attachment option in “contact us”, it’s really important for me.
Thank you so much and have a nice day
Hello,
Yes, you can move, edit, delete any Row (section) using WPBakery Page Builder easily. Contact Form 7 is supported by Impreza, so yes, you can use it. Feel free to check all features yourself on this test drive server.
Let us know if you have further questions!
Is there any way that i can link to an accordion, that then opens? Like an anchorlink.
Best regards
Hello,
Yes, you can use anchor links, each Accordion Section has an ID, take a look at this screenshot http://prntscr.com/j3tu1n you can replace this generated ID with your own.
Let us know if you have further questions!
Absolutely, but the section don’t open
Deactivate all third-party plugins, which aren’t related to Impreza, clear all cache and if the error will disappear, activate plugins one by one to find the issue.
Let us know if it helps.
How can I change subheader font size?
Hello,
You can apply any font size to Text element of Header Builder http://prntscr.com/j3t7s6 if it won’t help, describe the task better so we could find a solution for you.
Thanks!
my theme Version: 4.3.1…there isnt any header builder
It means that you should update your theme using this guide and install the plugin. Don’t forget to make a backup before updating.
Let us know if you have further questions!
I am in possession of a regular license to purchase the Impreza theme and yet I can not make it work in any way. Your assistance service is practically inaccessible. I can not contact you because it tells me that I do not have a license for Impreza but I have paid. the way to manage these things is not so scandalous. If the system says I do not have a license, there is no way to talk !!!
Hello,
Provide us more detailed issue description and a relevant URL so we could investigate better.
Thanks!
Hi Team,
Can you guys please help me as i wanna achieve this :- https://www.dropbox.com/s/rxhrojpw39l431a/Screenshot%202018-04-11%2001.55.32.png?dl=0
but now sure how to do properly, can you please advice how can i get the same look and function ?
Thanks
Hello,
Can you be more specific? What exactly do you want to achieve?
Hey, Apologies for not explaining properly.
Tho this is what i wanna achieve :-
https://www.freshworks.com/marketing-automation/conversion-rate-optimization/?fworks_top_news_barPlease check the “Why choose us?” Section i wanna make exactly like that but there are no modules in VC which i can use. So i need your advice on the same.
Thanks
Hello,
Use Tour element of WPBakery Page Builder to create these expandable sections. Unfortunately, there are no such animated dots with tooltips available, you can try using HotSpot element of Ultimate Addons, it has a similar behavior. If it won’t suit, you can hire a developer to implement this feature for you.
Let us know if you have further questions!
Ok i’ll just check, that also one more thing i wanna ask will this theme gonna work with “Elementor Page Builder” ?
Thanks
Hello,
We didn’t test Elementor compatibility yet. You can check it yourself on this test drive server.
Let us know if you have further questions!
Hi, I had problems updating any plugins on my site and noticed I was running an older version of the theme. I’ve now updated this to 5.01 but I now can’t access my site, everything just times out. Can you please help
Hello,
Provide WordPress admin and FTP credentials via this contact form so we could take a look.
Thanks!
thanks for the offer, I’ve managed to get the site working by changing some details in the wp.config and deactivating all the plugins and switching them back on one by one. It does seem to have an issue with the WP-Smush plugin for some reason. Thanks again for your offer to help.
I updated to the latest and I having trouble with images. No matter what I do I cant get them display any larger than a thumbnail. btw I have 8 licenses but support has run out and I am hoping you will answer regardless.
Hi,
Provide us with a relevant URL so we could take a look.
Thanks!
Go to Impreza > Theme Options > Custom Code > Custom CSS and comment out next snippet there
.w-image-h{width:100px !important}
Let us know if you have further questions!
it worked thank you
Mobile Social Icons are not coming properly on my website https://www.soapstoriesnk.ca/
Hello,
Unfortunately, we can’t replicate the issue. If it’s still there, create a ticket on our Support Portal https://help.us-themes.com/ with detailed description so our support team could investigate it better.
Thanks!
I updated my website to the latest theme version and header builder 2.1. Now the header builder has stopped working. Whenever I click on the pencil icon to edit an element, nothing happens. I disabled all the other third party plugins that didn’t come with the Impreza theme and the header builder still doesn’t work. My support is expired but shouldn’t this work out of the box?
Hello,
Please provide your WordPress admin credentials via this contact form so we could take a look.
Thanks!
Where are the testimonials in VC in the new update? I hope they are not deprecated.
Hello,
Testimonials were translated into Grid, read these articles for details. Also, take a look at the changelog to familiarize yourself with all new features and changes.
Let us know if you have further questions!
I see, that’s actually pretty cool. Thanks 
