1254 comments found.
Hello,
I am very much interested in purchasing this theme, after going through most of the demo sections. Few pre-sales questions here…
-1. All the demos are included in the purchase?
-2. Lifetime free updates?
-3. In the list of Demo sections, you have written ‘Music and Band’ is coming soon. Can you please elaborate, what are the extra features for that demo? And, when that demo is coming approximately?
-4. Are most of the major/popular Woo plugins/addons work with your theme?
-5. I want to create a website (with your theme) for our ‘Music Company’, selling physical CDs and music/digital downloads. So, physical items and digital items – both (along with individual tracks from an album can be purchased). Will that be possible with this theme, along with those require Woo addons (I will purchase them separately, off course).
Please treat this urgently.
Thanks,
Hi there,
1. Yes all the demos are included and you can import with our demo importer
2. Yes and we have plan to add more demos in the future updates
3. We want to add continuously music player and currently working on it. Can’t say exact date.
4. Yes we have tested some of plugins and they works fine
5. If all should done with woo and add-on’s, yes I recommend theme, Before purchasing check some of our demos shop pages to see theme is good for your project or not.
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Regards
Thanks for the answers to all my questions. I am going to buy your theme. But, it was $13, but when I added it to the cart, it became $15 (and then extra $2 as the processing fee, totaling to $17). Can I get it in $13, instead of $15?
Our plan is to increasing prices $2 and next price will be $17, It may we decrease price again in the next weeks, not sure.
OK! Envato is adding another $2 as the ‘Processing Fee’! So, I was expecting it at $13+2. Suddenly it increased. 
I understand, But we have our plans and can’t change it currently.
OK, thanks! I am buying it now. I hope, we can use it according to our requirements. Cheers!
When buying, it says 6 MONTHS SUPPORT. And, you said, lifetime free updates! Which one is true? Please reply immediately.
I completed the purchase and downloading the files now!
Thanks Your support is 6 months and after that if you had an any questions you need to renew your support, but still you can download new updates., We will provide lifetime updates.
Renove support for 6 more months . Can you help me with some problems?
Hi, I have installed the theme in my wordpress. When I activate this, I have an error. Fatal error: Can’t use function return value in write context in /home/mhd-01/www.ristorantemiriacheddu.com/htdocs/wp-content/themes/xtra/includes/options.php on line 90
Why? It is only after the you’r updating I haven’t installed plugin or more
Hi there,
Because we used new PHP functions in this theme for better performance you faced this error, Please read here: http://xtratheme.com/help/php-fatal-error-cant-use-function-return-value-in-write-context/
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Regards
olá, estranho que adicionei minha avaliação com 2 estrelas e não aparece mais, então esta empresa CODE VZ e a ENVATO são uma enganação ao cliente mundial
Hi there,
We have contacted with envato support about your rating because it was not fair, you said theme have problem and cant install it (as we translated with google) but so far over 600+ sales, we didn’t get any report like that. We and envato are not deceit, If you have problem with theme, first you should contact with us, we have an support forum for this theme, then if we didn’t solved your problem, then you can submit your rate. I hope you are understand.
Regards
boa tarde, pra mim, é um engano, não interessa o que eu penso, eu escrevo o que eu quiser aqui, se não funcionou na primeira vez, é problema de vocês e da ENVATO , que encobre coisas como esta para enganar clientes. Vocês podem até ter um template bom, porem não funcionou direto na primeira vez, então minha avaliação são 2 estrelas e pronto.
WE ARE ENGAGED BY THE ENVIRONMENT AND BY THE TEAM XTRA CREATIVE WEBSITE BUILDER, BECAUSE IF I WANT TO GIVE THE CLASSIFICATION WITH 2 STARS IT IS WHAT I THINK AND SOON, IF IT WAS A SERIOUS COMPANY WILL NOT TAKE IT POST THIS CLASSIFICATION
If you are not satisfied with this item, you can request for refund: https://themeforest.net/refund_requests/new
Hi there, I’m trying to set a radius border on an image in the logo but it is not passed through to the image when adding it or publishing. Working on latest version. When sliding the radius up or down nothing happens in the preview as well.
Hi there,
Did you updated theme and codevz plus plugin to v1.4.5 ?
Update guide: http://xtratheme.com/help/how-to-update-theme-and-plugins/
Try to clear your browser cache then test it.
If still have same problem, while you are changing radius, open your browser console log and let us know if you found any error.
Documentation | Video Tuts | Edit Guide | Support Forum
Regards
Hi, it seems the radius only works on the background of the logo. Can you make it so that it also works on the actual img? Thanks in advance.
Regards, Dave
Add below code to Theme Options > Additional CSS
.logo > a, .logo > h1, .logo h2 {
overflow: hidden
}
Then try to change radius of logo.
Sorry for getting back so late to this. It seems to work only on the left side. It doesnt take the whole picture, unless I center it. This helped me though. Thanks alot!
Hello! In topic there is built-in Russian language? The theme is translated into Russian?
Hi there,
No theme is not translated. But theme is compatible with all languages.
Regards
Hi! I recently purchased your themere (XTra) and i have a problem with the Codevz Plus plugin. When it’s active, my site is full off codes, it’s showing only the codes. When i deactivate it, my site is ok, but when i activate it, my site is down. Please help me to resolv this problem
Hi there,
Try this solution: http://xtratheme.com/help/http-error-500/
If still have same problem, Submit a private ticket on our support forum and included your site login credential and link, then we will check your site.
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Regards
Php version was 7.0. I updated it to 7.1 and still the same….I opened a private ticket with admin user and password details. please, i need my site today
I replied to your ticket.
Hello,
I bought your theme and installed it, but i can not use the slider revolution plugin, it is aasking me the licence code, all the licence i put are not working. Thank you to help me for that.
Regards
Jack
Hi there,
In the premium themes you do not need license code for plugin, ignore plugin notices. We will provide plugin updates with each theme updates.
Regards
Hi there,
I was trying to figure out how to remove the search icon on the topbar, any way of doing this?
Also I am trying to use the scrolltoid plugin to navigate to information located further down the home page but it isn’t working, any ideas why?
(thanks for introducing me to WPbakery by the way!)
Thanks, James
Hi there,
Please check demos edit guide: http://xtratheme.com/how-to-edit-demos-of-xtra-theme/
You can find top bar elements from Theme Options > Header > Top of Header
About anchor menu to ID, please provide me your site link.
PS. Theme support builtin scroll anchor feature and you do not need to use any plugin, Just add ID to section or row then add that id to button or link example #scroll_to_id
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Regards
The ID that is needs to scroll to is on another page. Does that change anything at all? I currently have the link as “http://millear.lghouse.co.uk/#contact_map” but it still isnt working.
Also I have found that the custom link menu items break the layout of the website? As soon as I add one, it adds permanent white borders to the items and the layout for the rest of the page completely messes up
Your link required password.
Sorry, forgot to take it off, it is unlocked now. The Contact us button is the bit that breaks it. As soon as I remove that the page goes back to normal
Try to update theme and codevz plus plugin then clear your cache, this should solve the problem. http://xtratheme.com/help/how-to-update-theme-and-plugins/
I have done that but the button links still don’t work but the button at the top is fixed. If you go on the commercial page, you can click on the contact button and it won’t do anything
I again checked your site, it seems now everything working fine, Try to test your site on another browser chrome or firefox. Let me know if still have problem.
PS. It seems there is browser caching issue.
So when you go to this link http://millear.lghouse.co.uk/commercial-properties/ , you find that clicking on the contact us buttons on the properties takes you to the homepage and slides down to the contact section?
You are right, now I got where is the problem, Please send message via our profile page contact form, I will fix the file and will send it for you asap.
Hi guys this is a great theme with tons of possibilities thanks you, i have one question , how can i change page title “h1” instead of “h2” Thanks in advance Taner
Hi there,
Thank you Which page(s) do you mean?
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Regards
Thanks for fast response, i mean where is “Title & Breadcrumbs” title remarks as h2 i need to chanche it to h1
...XXXXXX
above you can see the how css looks like i need
class=”section_title ”>
Thank you
Its not possible by options, edit header.php and find this:
Codevz::page_title( 'h2' );
Great thanks a lot
I am wondering why do you sell your theme for only $19? Your theme could be worth more than $500. In my opinion, your theme is the most feature-full theme I have ever worked with.
Hi there,
We want to expand our community and we believe all freelancers deserves to use our theme at least once, so we give this awesome offer for limited time.
This is the win-win situation that buyers can buy more than one license for their further projects.
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Regards
Damn, you are really awesome.. Thank you very much for your amazing work..
Thank you
Hello, this is a good theme with plenty of customization options and nice features.
However since I updated the theme I can’t edit the header section anymore. Any solutions to that? I’m using the fashion theme.
Hi there,
Please delete your Codevz Plus plugin and install new version from Appearance > Install Plugins then clear your browser cache then test your site.
Documentation | Video Tuts | Edit Guide | Support Forum
Regards
Good day,
I have tried your above solution but it still doesn’t work. What are the next steps?
If its possible for you, please provide us your site login credential, we will check your site. You can open private ticket on our support forum: http://xtratheme.com/help/forum/
Done
hello header
hello i do not know how to change phone number and address information
theme : building consruction
Hi there,
Please check here our demo edit guide: http://xtratheme.com/how-to-edit-demos-of-xtra-theme/edit-building/
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Regards
I want to know is slider revoution fully purchased as i want to install its templates in my site?
Hi there,
In the premium themes you can use slider features but premium templates of plugin not included and if you want them you need to purchase plugin separately from original author.
In our theme by importing our demos sliders you can use them.
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Regards
Please send email via my profile page contact form.
Hello,
I have white border visible on the left side of conent part of the page I can not get rid of? Can you assist please?
Issue solved. Had to put .page_content{margin:-1px -8px;}. Consider solved (for now )
Hi there,
I’m glad you solve it by yourself, Let us know if you need any help or questions.
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Regards
Hi I am having issue when you update a page, for example when I change anything on team member element and click update, the element just disappear and do not show, it is very strange
Hi there,
It may there is a plugin conflict or JS error, Try to deactivate other plugins and then check it. If still got same problem, if its possible for you send your site login credential via our profile page contact form, we will check your site elements.
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Regards
same issue on my localhost with no plugin installed only the ones from your theme, if you edit team member with no change just click update then update the page it just get removed from view I will send you the details
Please delete your Codevz Plus plugin and install new version from Appearance > Install Plugins, This should fix the problem.
Let me know if still have same problem.
still problem I open ticket on your site with login details still no reply regarding the ticket
Done. Problem solved on your site.
Solved how? you solve my live site, my development site on localhost (my testing site) has the problem too, you can not just solve a problem without saying what was wrong?
Please send message via my profile page contact form.
Hello!
I’m having an issue with the mobile view of my site http://centralcoastairfest.com/
I’m using the barber version. With the titles, (how it is cursive over the larger transparent block letters). The large letters are causing my mobile view to be able to move right to view the whole word. In the theme example it’s set and doesn’t do this. How can I fix it?
Thanks in advanced!
also just noticed the menu button isn’t workin in mobile either! thx
Hi there,
For fixing menu in mobile, You need to update your Codevz Plus plugin, First delete it from your Plugins and install new version from Appearance > Install Plugins
Don’t forgot to clear your browser cache after updating plugin, due to java scripts files caches.
For titles, You can edit Title and Text element then under Shape tab click on shape stylekit, Now you can change styling for mobile view, I think by changing font size and letter spacing you can solve it.
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Regards
Hi, How do i change the footer background image?
Hi I’m having an issue with images on the business theme, All My Icons have disappeared. I would appreciate some help.
Hi there,
Please check out demos edit guide: http://xtratheme.com/how-to-edit-demos-of-xtra-theme/
Please provide your site link, then I can check your site.
Documentation | Video Tuts | Edit Guide | Support Forum
Regards
nazbodyrepair.co.uk
Hi, Have you been able to have a look on mobile and web?
never mind its working now.
I checked your site and all images and icons works fine: https://drive.google.com/file/d/1HIvc6Ug8Vx1j-DqX_FqsP0Ebg-twTCdk/view?usp=drivesdk
Please clear your browser cache then test your site.
Hi, I am looking to remove or edit that box at the footer with xtra logo, Where can i do it?
Secondly, When i enter my email in the footer it goes down to the second line. Is there any way to reduce font size?
Hi there,
Please check out demos edit guide: http://xtratheme.com/how-to-edit-demos-of-xtra-theme/
Let me know if still need help.
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Regards
Goodmorning, I have installed the theme and the plugins but i can’t see the palettes and the editor to modify my website, the theme is active. Are there some video tutorial about to use Xtra? Thanks
Hi there,
For installation and importing demo see this video: https://www.youtube.com/watch?v=cpmkKF03Ucc
Then please check out demos edit guide: http://xtratheme.com/how-to-edit-demos-of-xtra-theme/
Documentation | Video Tuts | Edit Guide | Support Forum
Regards
