6153 comments found.
Is there a way to standardize image size for uploaded/embeded post imgs/gifs?.. otherwise users submit content with all different size images/gifs, and its very ugly looking.
Hi,
Yes, we’ll add option with next update which will make all gifs, images, videos equal to post content. It isn’t possible to do for all embeds, but where it’s possible this option will apply.
Thanks.
How can you convert Zombify posts to regular posts? It looks like you don’t have that function. If a blog has over 1,000 posts and want to convert to regular posts, does that mean the blog owner will have manually go to each post and make the changes?
Hi there,
The easiest way is keeping zombify plugin activated, so zombify shortcode will work and posts content will be shown.
Thanks.
Yes, but I am using a different theme now.
Zombify plugin can just remain activated, did you try ? E.g. post create page can be unset in zombify settings.
Thanks.
ok, so it’s okay if I am using the Zombify plugin and use a different theme. As the creator of the Zombify, are you okay with that?
Hi,
Yes, just keep it activated for old posts.
Thanks.
Why did you delete my review of your theme? I would like to ask for a refund. The service the theme nothing works as it should…
Hi,
You rate was misleading that’s why it was deleted, our support is working very stable and keep all rules of support, even where it’s possible we provide out of box support. You can submit refund request and it will be reviewed by author and Envato.
Thanks.
Where can i submit refund request?
how to activated? This url error: domain.com/wp-admin/admin.php?page=envato-market (Sorry, you are not allowed to access this page.)
This so suck for me
Hi there,
Activation process is very simple one https://documentation.px-lab.com/boombox/activation/ . If you have any difficulties just email us via form here https://themeforest.net/user/px-lab#contact with your wp access and our team will take a look and assist.
Thanks.
I love the theme, one of the most good looking i’ve purchased so far. But the comment system lake on “community spirit”. Will we have a more advanced comments system ? With upvote’s for example.
Hi,
Yes, we’ll start working on that soon.
Thanks.
hello, i want to use 2 demo in my website
for example;
i am using original demo, but i want to use boommag demo at my communication page
is it possible?
Hi,
You need to use separate wp installations to achieve that. If it’s 2 different project / websites you’ll need 2 regular licenses for that.
Thanks.
Pre-sales queries:
is there any new demo/ version scheduled to launch soon? Are you planning to include any further designs? Or would you be able to share the features planned?
Hi there,
Major release is in the final testing phase. New features / changelog will be available just after release.
Thanks.
Hi, I have a problem after setup this theme in my wordpress blog, in console I have receive errors with jQuery: “Uncaught TypeError: a.indexOf is not a function”, “Uncaught TypeError: jq.cookie is not a function”, “b(...).not(...).filter(...).mediaelementplayer is not a function”, “Uncaught ReferenceError: wpquads_adblocker_check is not defined”. In previous theme, these errors did not arise. What can you recommend? Thanks in advanced!
Hi there,
Please make sure you’re using latest version of WordPress and Boombox theme. If problem still exists open a ticket please https://pxlab.ticksy.com – our technical team will take a look.
Thanks.
Hi guys..!! i recently purchased this boombox viral theme for my website. It is working pretty well. But i am not able to set “fake visitor count & Fake Points, Fake Up-Down Button Points”. But i did with fake sharing option. Could you people guide me on this ASAP please. Thanks in advance.
Hi there,
All fake counter options are in same place – you can find them in customise->extras->post ranking system, see “Fake Views Count” and “Fake Point Count” options in the end of that option panel.
If you need our further assistance please use support portal https://pxlab.ticksy.com .
Thanks.
Hi. Yes i have checked everything in that option. But i am unable to see the fake counter option is there. Only i am able to see These Options (on/off). View Track, Login Required For Points Voting, Numeration badges, Trending, Trending Badge, Hot, Hot Badge, Popular, Popular Badge,
I installed all the plugins which is recommended by you. That is the something i need to get. Please make it sure, inform any plugins for that
Hi,
It’s really strange, there is no plugin required for it. You just need to scroll at the bottom of the mentioned options panel and all fake counter options are located there. Only option which requires plugin is fake shares counter – you need to have ESSB plugin activated.
Please open a ticket on our support portal https://pxlab.ticksy.com and provide wp admin access, our technical team will review and assist. Please note that support is provided during working days, so they may get back to you on Monday.
Thanks.
why my employee post a new post after that he can not edit that ?
Hi,
After post is published “contributor” role user can’t edit it, only “editor” and “admin” roles can edit it.
Thanks.
that is editor . not contributor. where can i set a permission ?
Hi,
You can edit any user in “users” section of wp admin side and change role. Be aware please that editor role can directly publish and edit any article, it supposed to grant such role for site moderators. Contributors can edit only articles while it’s draft, after publishing it isn’t safe to allow to edit articles for contributors, as it’s already was moderated, published on your site and being indexed in search engines.
Thanks.
Hi, when is the next Major Update releasing?
Hi,
We’re finalising it, will be released pretty soon.
Thanks.
Hi,
Related post, it shows only the latest posts only, is there any way to show posts related to heading or tags?
Thanks
Hi there,
There are related posts recent by tags and by categories. In the future we’re going to add more options here. If you need further assistance please use our support portal https://pxlab.ticksy.com .
Thanks.
Hi PX-lab,
I want to insert an ad in posts list on the home page, but I can’t figure out the right way as described in the documentation. The instruction on the documentation page “To show ad in posts list of homepage you need to enter homapage edit mode and select in Ad section number of the post instead of which will be shown ad” is confusing. I couldn’t get to anywhere similar to the page in the settings picture.
Hi there,
I’ve just tested and it works just fine. If you find any issues please email us via form here https://themeforest.net/user/px-lab#contact – we’ll fix them asap.
Thanks.
Sincerely your Original demo is not well working on iPhone. it cannot display all the icon faces and menu items. Everybody (you too) can easily check it. I’m available to upload screenshots. Pandaland demo is well working. PS I like your theme.
I’m really sorry. My fault. your Original demo works perfectly on iPhone. I didn’t realize that you have to swipe to see all the menu items and every face icons. Sorry again.
Thanks for letting us know.
Hi, The suggested facebook comment plugin to use with this theme has been discontinued (As of March 18). Any suggestions which plugin to apply / select for enabling facebook comment functionality
Hi there,
That plugin is very simple one and still works fine – it was already long time there wasn’t needed any update for that plugin, though yes – it was discontinued recently so users won’t be able to download it from wp repository. For now we’re going to include this plugin as recommended one which can installed directly from theme (not wp repository) and currently we’re working on inbuilt solution which will replace it soon.
Thanks.
Hello, havent received an answer to this: Will you be adding meme feature to “story”. As of right now, “meme” is the only story format not available on “story”. https://www.screencast.com/t/4VAHcXAJUb you said this was coming in January, just wanted to know if there were plans to implement on next update. Its one of the best features of your theme and its very useful for sites that want to conform every down to just “story” post type.
Hello,
We agree it is necessary and will be logical enhancement to story. But currently meme functionality is working via drawing canvas and we don’t won’t to overload story with that, especially when user will be able to create multiple memes, so we delayed this feature. We’re thinking about rebuilding of meme functionality / simplifying, so then we can add it to story, it will take some time – it’s difficult to say ETA right now.
Thanks.
4 days??? oh dear… i really don’t understand, the product and support rating is high, and that is why i purchased! I think i should ask for a refund and purchase something that has an actual customer support.
Hi,
It wasn’t 4 days, it was since Friday evening – support is provided during working days and response in working days may take up to 24 hours.
Thanks.
Please reply to ticket. It’s been 4 days.
Hi,
Please read Envato author support policy, support is provided during working days and may take up to 24 hours. We replied you on Friday evening (our time) then was a weekend, currently is Monday and our support already get back to you.
Thanks.
I have purchased and i am unable to install your theme?? it just gives
“The link you followed has expired.
Please try again.”
I DID!!!!!!!!!!
We’re reviewing all tickets in a queue, please be polite and patient. Bothering us in different threads regarding your request may delay our response to you.
Thanks.
thank you for the “quick” response, i’m sure your request to your customer “to be polite” will reflect greatly on your support rating.
Hi,
Sorry, but what you’re doing now is violating of Envato policy, every member of community here should be polite and respect rules of policy and community. Sorry again for any inconvenience, but we’re providing support per policy and respect every customer, even trying to provide out of box support when it’s possible.
Thanks for the understanding.
Why am i violating Envato policy, what did i do wrong? I wasn’t served properly, and still isn’t, but only insulted with a request to be polite while i haven’t done or said anything rude.
Sorry, but nobody insulted you, request to be polite has nothing to do with insulting anybody, we respect every member of our community very high. If you look at your previous responses, pushing us to review your requests, blaming for bad support – you’ll notice that it wasn’t polite and fair. It’s ok, we’re here to direct and explain how everything works in the community here. We hope everything is clarified now and eager to provide good support to you.
Thanks.
thank you 
You’re welcome.
