Hi,

Can you please tell us what do you want to change to this cart area?

We will release the updated theme in next couple of days.

Thanks

Hi,

I think you are not installing the complete zip file of the font that is why the font is not showing in the typography. We have tested this option in the theme and did not find this kind of issue in the theme, mostly the customers upload only the font file not the complete zip file but you have to install the complete zip file of the font.

Thanks

Hi,

First of all thanks for showing interest in the Porto WP theme.

Yes, our theme is fully supported the Arabic and Persian Language and you can easily set the RTL site.

Thanks

Hi SW-support,

I almost forgot to ask I also need help hiding the Woocommerce “Select Options” Button appearing on our site as follows https://www.spillstation.com.au/spill-kits/general-purpose-spill-kits/

We don’t make use of Add to Cart but instead we hid that button ad opted for Request a Quote which is already in place appearing in the product item level. However, in the product category label products that are variable have “Select Options” button still appearing so how do we hide this please???

Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please see the screenshot: http://prntscr.com/j5jw0m and set the mega menu according to the screenshot. Also, you can find the documentation here about the mega menu: http://newsmartwave.net/wordpress/porto/documentation/#menu_setup

Thanks

Hi,

First of all thanks for showing interest in the Porto WP theme.

Our theme is fully compatible and mobile responsive. If you want to check the responsiveness of the theme you can check here: http://www.responsinator.com/?url=http%3A%2F%2Fwww.portotheme.com%2Fwordpress%2Fporto%2Fshop9%2F

Thanks

Hi,

Can you please tell us which plugin do you want to download?

Thanks

Hi,

Can you please send us your site login details through our support system so we will debug your site and solve this issue.

Thanks

Hi

Please make sure that you are using the latest theme and plugins.

Also, please deactivate all the 3rd party plugins you have installed only activate the theme required plugins then check your site, I hope your issue will be solved. We have already tested the latest theme but did not find this type of issue.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Can you please share your site Live URL with us??

Thanks.

Hi, the url is http://cassava21.com/, thank you

Hi,

You have to update your theme to the latest version and plugins as well your issue will automatically solve.

Thanks.

Hi,

Our latest Theme 4.2 is fully compatible with the latest WP version and our development team is working on the new update and soon hopefully within one week, you will find an update of the Theme released without having an issue.

Thanks.

Hi,

First of all, thanks for showing your interest in Porto WordPress.

Thanks for encouraging us and our Theme

Hi,

Our Theme is fully compatible with the WC Vendor.

Thanks.

Hi,

That is the cache problem, The best practice is when you are in development mode then disable all the cache plugins on your site and server too and remove site and server cache then finally check your site after removing the browser cache. hope your issue will solve if not then contact us through our support system so we will check and solve it for you.

Thanks.

Thanks n-media for encourage us.

Hi,

Please read this article it will help you: https://www.paypal-community.com/t5/Carts/quot-Things-don-t-appear-to-be-working-at-the-moment-Please-try/td-p/1199481 the issue you are facing is the PayPal issue not our Theme issue.

Thanks.

Hi,

You can do it by using Porto Carousel and Porto Interactive Banner in it. Like shown in this screenshot: https://prnt.sc/j4lry5 then edit Porto Interactive Banner you will find Description field like shown in this screenshot: https://prnt.sc/j4lrz0 you have to switch to the text field and add the HTML code as per your requirement like shown in this screenshot: https://prnt.sc/j4lrzf then finally it will look like this: https://prnt.sc/j4ls18

Thanks.

Hi,

Can you please share your issue screenshot with us for our better understanding.

Thanks.

Hi,

Sorry for the inconvenience our development team is working on it and working on the new update and soon you will find an update release with solved that issue until that please be patience.

But for now:

Please go to Appearance >> Theme Options >> Woocommerce >> Single Product and change the variation style to dropdown your issue will solve: https://prnt.sc/ifi38d

Thanks.

Hi,

Please go to Appearance >> Theme Options >> General >> Google Map API and insert the latest below given API theme and then check your site after removing the browser cache you will not find an issue.

API key is: AIzaSyACr4QBC2mvPHoOD6AJqYLs-IwcT-IWoPM

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi.

Thank you for you help.

I will renew next time support licence .

Regards¡.

Thanks for contacting us. Have a great day.