1227 comments found.
I have purchased xtra theme from theme forest .. all plugins are installed but revolution slider is not working … I copy pasted my item purchase key.. plz let me know
Hi there,
You do not need to enter any purchase code or key, Only install all plugin from Appearance > Install Plugins and go ahead.
We will provide latest updates if any plugins release new update.
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Regards
Hi author, hope you find well. I started to customize it, and i needed to re-name “rooms” category. So, in the Customizer, I changed the Rooms section, from “Rooms” to “Departamentos” (means Apartments in Spanish) Precisely I changed: slug, Archive title, Category slug, and the rest. I re-name all words “rooms” to “departamentos”.
Now, I’m creating new “Departamentos”, but when I go to see it, I get a 404 not found page. Example: http://casadellagoresort.com/departamentos/apartamentos-2-pax-superior/
Wordpress is under maintenance mode, I tried again after to disable it but I get the same result: 404 (so I guess it has nothing to do with the maintenance mode), maybe left “rooms” name in another place setted…
Thanks in advance for your help. Regards L
Hi there,
After changing slugs for post types you need to save your permalinks, Go to Dashboard > Settings > Permalinks and save it. This should fix the problem with 404 page.
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Regards
Hi! My 404 page doesn’t work. I select my custom page from Theme Options > General Settings > Page 404 but then if I type a wrong url it redirect me to an empty page. Thanks for support!
Hi there,
Do you using latest version of theme and codevz plus plugin? v1.4.5?
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Regards
Ok. I’ve just upgraded theme and codevz plugin and now it works. Thanks! Ciao
I want to make this header layout https://prnt.sc/j73c1g can i do that? if possible please provide me video how can i make this layout. Thank you.
Hi there,
Yes its possible, Please submit ticket on our support forum, We will help you.
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hi admin i just purchased the theme but when i installed the theme the visual composer plugin was missing???
Hi there,
Go to Appearance > Install Plugins and install WPBakery Page Builder. If you can’t find it, Go to Dashboard > Plugins to find WPBakery Page Builder, If its exists, So your plugin is installed.
PS. Visual Composer changed name to WPBakery Page Builder
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Regards
Hello, Can I know why you guys change the product name from Multipurpose theme to Website Builder? Isn’t it a Complete theme?
Hi there,
Its complete theme package with 30 pre-made demos, Why we changed name? because with this theme you can create unlimited websites. Please check rating and reviews.
Regards
Hello,
I have the final web here (with latest template): https://www.modridraci.sk/ and this was the beta version (previous template): http://modridraci.paradneweby.sk/Check please the frontpage. The fullwidth sections does not work after updating the template and the codevz Plus plugin as well.
The homepage slider has a white strip above.
The Page Settings at the bottom of each page is not clickable – it is a blank # to the top.
PS: There are plenty of “http://” links, that is why it is not fully https.
<html lang=”sk-SK” prefix=”og: http://ogp.me/ns#"> url(http://xtratheme.com/business/ etc…
Please – it is live, so i need your urgent help.
Dear Codevz, the second level of the menu does not show as well… Please, help me! We had a release-version of the web and after updating the theme it is not working. Please!
Sorry – I will flip the versions. On live page will be the old template and on the beta version I update the template and Codevz-Plus to the newest version of xtra.
So – flipped. This is beta page with new template: http://modridraci.paradneweby.sk/ and this is the old template with minor bugs: https://www.modridraci.sk/ :/
Hi there,
Update your final project with latest version of theme and codevz plus plugin, update guide: http://xtratheme.com/help/how-to-update-theme-and-plugins/
Its required after update, clear your browser cache then test site, because javascripts files cached in browser.
About http://, problem is related to mobile menu, Go to Theme Options > Header > Mobile, Tablet Header > Menu Container and remove background image, When you imported business demo that still exists on your mobile menu background.
Let me know whats result, I’m here to help.
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Regards
on the beta page we did it http://modridraci.paradneweby.sk/, but the contents disappeared, the header got a thick white border… I went through your recommandations, but didnt help. If you could check it on our beta page, I will give you login details. Contact me via mail pls.
Please send message via our profile page contact form, Or submit ticket on our support forum. thanks
Thank you. I will.
Where can I find Submit Ticket? Contact form button enable only post a comment.
Login here: http://xtratheme.com/help/forum/ then you can submit a private ticket.
Hi there,
Go to Theme Options > Projects you can change slugs and titles, Then for fixing permalinks go to Dashboard > Settings > Permalinks and once save permalinks structure.
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Regards
Thank you, I’ve already done it myself 
But I still have a problem with finding a translation for this button: http://prntscr.com/j6c3qb
Go to Pages and edit your project template, then edit Posts Grid element via page builder, now under Filters tab you can find it.Let me know if need any help.
Thank you for help, that’s all for now.
Hello
I am checking if you had the option for parallax as you mentioned last month that it will be added.
Is it added?
Thanks
Hi there,
Please update your theme and plugin, update guide: http://xtratheme.com/help/how-to-update-theme-and-plugins/
Now you will able to rotate SVG element above and bottom of row and make image under that row as parallax.
By editing each row under General tab you can find Parallax option.
Let me know if need any help.
Regards
Getting fatal error while trying to install the theme, please assist ASAP. Can’t use function return value in write context in /home/prowebde/public_html/wp/wp-content/themes/xtra/includes/options.php on line 90
Hi there,
Please read here: http://xtratheme.com/help/php-fatal-error-cant-use-function-return-value-in-write-context/
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Regards
Please, where do I edit or remove the “read more” text after the product’s name? I am using the spa demo. Many thanks
Hi there,
By options currently we haven’t such option for woocommerce read more button and you need to use custom code: https://docs.woocommerce.com/document/hide-loop-read-more-buttons-for-out-of-stock-items/
But if you provide your site shop link, I will provide an CSS code for hiding read more button.
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Regards
Please, how do I remove the “read more” text after the product’s name? I have tried but could not locate where to edit or remove that text. I am using the spa demo. Thank you!
Hi there,
By options currently we haven’t such option for woocommerce read more button and you need to use custom code: https://docs.woocommerce.com/document/hide-loop-read-more-buttons-for-out-of-stock-items/
But if you provide your site shop link, I will provide an CSS code for hiding read more button.
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Regards
Hello! I’m interested in this theme for my personal portfolio site. I wanted to know if it possible to change the background in the logo designer demo theme. Thanks!
Hi there,
Yes logo have style kit system and you can add background or other css properties you want.
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Regards
Thanks for the quick reply back.
Hello,
I am very much interested in purchasing this theme, after going through most of the demo sections. Few pre-sales questions here…
-1. All the demos are included in the purchase?
-2. Lifetime free updates?
-3. In the list of Demo sections, you have written ‘Music and Band’ is coming soon. Can you please elaborate, what are the extra features for that demo? And, when that demo is coming approximately?
-4. Are most of the major/popular Woo plugins/addons work with your theme?
-5. I want to create a website (with your theme) for our ‘Music Company’, selling physical CDs and music/digital downloads. So, physical items and digital items – both (along with individual tracks from an album can be purchased). Will that be possible with this theme, along with those require Woo addons (I will purchase them separately, off course).
Please treat this urgently.
Thanks,
Hi there,
1. Yes all the demos are included and you can import with our demo importer
2. Yes and we have plan to add more demos in the future updates
3. We want to add continuously music player and currently working on it. Can’t say exact date.
4. Yes we have tested some of plugins and they works fine
5. If all should done with woo and add-on’s, yes I recommend theme, Before purchasing check some of our demos shop pages to see theme is good for your project or not.
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Regards
Thanks for the answers to all my questions. I am going to buy your theme. But, it was $13, but when I added it to the cart, it became $15 (and then extra $2 as the processing fee, totaling to $17). Can I get it in $13, instead of $15?
Our plan is to increasing prices $2 and next price will be $17, It may we decrease price again in the next weeks, not sure.
OK! Envato is adding another $2 as the ‘Processing Fee’! So, I was expecting it at $13+2. Suddenly it increased. 
I understand, But we have our plans and can’t change it currently.
OK, thanks! I am buying it now. I hope, we can use it according to our requirements. Cheers!
When buying, it says 6 MONTHS SUPPORT. And, you said, lifetime free updates! Which one is true? Please reply immediately.
I completed the purchase and downloading the files now!
Thanks Your support is 6 months and after that if you had an any questions you need to renew your support, but still you can download new updates., We will provide lifetime updates.
Renove support for 6 more months . Can you help me with some problems?
Hi, I have installed the theme in my wordpress. When I activate this, I have an error. Fatal error: Can’t use function return value in write context in /home/mhd-01/www.ristorantemiriacheddu.com/htdocs/wp-content/themes/xtra/includes/options.php on line 90
Why? It is only after the you’r updating I haven’t installed plugin or more
Hi there,
Because we used new PHP functions in this theme for better performance you faced this error, Please read here: http://xtratheme.com/help/php-fatal-error-cant-use-function-return-value-in-write-context/
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Regards
olá, estranho que adicionei minha avaliação com 2 estrelas e não aparece mais, então esta empresa CODE VZ e a ENVATO são uma enganação ao cliente mundial
Hi there,
We have contacted with envato support about your rating because it was not fair, you said theme have problem and cant install it (as we translated with google) but so far over 600+ sales, we didn’t get any report like that. We and envato are not deceit, If you have problem with theme, first you should contact with us, we have an support forum for this theme, then if we didn’t solved your problem, then you can submit your rate. I hope you are understand.
Regards
boa tarde, pra mim, é um engano, não interessa o que eu penso, eu escrevo o que eu quiser aqui, se não funcionou na primeira vez, é problema de vocês e da ENVATO , que encobre coisas como esta para enganar clientes. Vocês podem até ter um template bom, porem não funcionou direto na primeira vez, então minha avaliação são 2 estrelas e pronto.
WE ARE ENGAGED BY THE ENVIRONMENT AND BY THE TEAM XTRA CREATIVE WEBSITE BUILDER, BECAUSE IF I WANT TO GIVE THE CLASSIFICATION WITH 2 STARS IT IS WHAT I THINK AND SOON, IF IT WAS A SERIOUS COMPANY WILL NOT TAKE IT POST THIS CLASSIFICATION
If you are not satisfied with this item, you can request for refund: https://themeforest.net/refund_requests/new
Hi there, I’m trying to set a radius border on an image in the logo but it is not passed through to the image when adding it or publishing. Working on latest version. When sliding the radius up or down nothing happens in the preview as well.
Hi there,
Did you updated theme and codevz plus plugin to v1.4.5 ?
Update guide: http://xtratheme.com/help/how-to-update-theme-and-plugins/
Try to clear your browser cache then test it.
If still have same problem, while you are changing radius, open your browser console log and let us know if you found any error.
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Regards
Hi, it seems the radius only works on the background of the logo. Can you make it so that it also works on the actual img? Thanks in advance.
Regards, Dave
Add below code to Theme Options > Additional CSS
.logo > a, .logo > h1, .logo h2 {
overflow: hidden
}
Then try to change radius of logo.
Sorry for getting back so late to this. It seems to work only on the left side. It doesnt take the whole picture, unless I center it. This helped me though. Thanks alot!
Hello! In topic there is built-in Russian language? The theme is translated into Russian?
Hi there,
No theme is not translated. But theme is compatible with all languages.
Regards
Hi! I recently purchased your themere (XTra) and i have a problem with the Codevz Plus plugin. When it’s active, my site is full off codes, it’s showing only the codes. When i deactivate it, my site is ok, but when i activate it, my site is down. Please help me to resolv this problem
Hi there,
Try this solution: http://xtratheme.com/help/http-error-500/
If still have same problem, Submit a private ticket on our support forum and included your site login credential and link, then we will check your site.
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Regards
Php version was 7.0. I updated it to 7.1 and still the same….I opened a private ticket with admin user and password details. please, i need my site today
I replied to your ticket.
