26688 comments found.
Hi, how to contain Qode Elements Holder in grid? Because on wider screens the alignment with rest of the site is way off even if i use appropriate padding (which works for normal screen sizes). Could you pls help?
Hello there,
Could you, please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your page URL with wp-admin access so our agent could check this closer.
Best. Qode
Hi there I have a weird double up of my post title. Not sure why as all other posts are fine. Here is the affected post – https://gravitatepr.com/how-the-latest-facebook-updates-affect-influencer-marketing/
I hacked it with this but it would good to know why this suddenly started happening
body.single-post .title { display: none; }
@media only screen and (min-width: 1000px) { body.single-post .content_inner { padding-top: 120px !important; } }
Hello,
We cannot see double post title https://www.screencast.com/t/Sf3r4wuMH4C We assume this has been fixed already.
Best, Qode
Hi, im not finding where or how to change the color of the navigation menu buttons. Using Business Consultant demo. The demo has a yellow one, where I can change that?
Thanks.
Hello there,
Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you.
Best, Qode
My client’s site is now in http 500 error mode after I clicked “update automatically” for the Bridge theme. Complete crash. Dreamhost says the problem is your code. It stinks that my support has expired when you have effectively killed the site.
They said to send you this (user and site.com are substitutes for actual site): PHP Fatal error: require_once(): Failed opening required ’/home/user/site.com/wp-content/themes/bridge/includes/plugins/class-tgm-plugin-activation.php’ (include_path=’.:’) in /home/user/site.com/wp-content/themes/bridge/theme-includes.php on line 41
I am currently attempting to restore a backup. Now I am extremely worried about attempting another update.
Hello,
Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and we will investigate. Thank youQode
Hi, how are you? I have two problems.
1. Im trying to upload a video in a portfolio item, in “qode portoflio images/video (single upload). But the video doesnt work. even it doesnt display an video imagen/preview. (here is the link: http://desobsolescencia.com.ar/portfolio_page/relojant-gustavo/).
2. The other problem is that i don’t know how to “delete” the gray space over the content in this page: http://desobsolescencia.com.ar/reparaciones/ i have try in the option “Always put content below header” with `yes`, `no` and default but nothing happens.
I appreciate the help!
Hi,
1) Please, note that you need to add video in these three formats https://www.screencast.com/t/5hyCGzPKeHe
2) It looks like there is nothing on this page https://www.screencast.com/t/EFNcdFYZw
Please, submit a ticket on our support forum at https://qode.ticksy.com and include your site URL with wp-admin access if you need anything else.
Best, Qode
thanks for the answer. 1) i upload in mp4, but it doesn’t work. I have to put the video link in one of those fields? i just was putting upload.
2) maybe that was a error in the moment cause the page work. Check the red circle in this screenshot: https://puu.sh/A72oA.png thats what i cant change.
Sorry my support in https://qode.ticksy.com has expired and just need this solutions now. But i will expand my support cause its necessary for some problemas and you people always give an excellent help for users.
Thanks againt.
Hello again,
1) You need to paste video links in all three formats, that you’ve previously upload in your media library.
2 Just add this part of code in Qode options > General > Custom Code > Custom Css:
.page-id-205 .content.content_top_margin {
margin-top:0!important;
}Best, Qode
Thanks again. But the css code its not working. In this part (https://puu.sh/A75oT.png) i put default, yes, no, but nothing happens. Dont know what to do.
About the video, i will try that later.Thanks!
Actually, id for the page should be 295 https://www.screencast.com/t/WEzyEP7f So, just replace that part in previous code
Best, Qode
Now is perfect! Thanks!!
Great 
Thank you for the update! You are welcome!
Hey! I really love the bridge “freelancer” layout (http://bridge211.qodeinteractive.com/#) BUT I need to have categories listed at the top of the site (like this: https://demo.kaliumtheme.com/agency/), so that potential visitors could organize my portfolio projects based on categories (ex: radio, tv, print etc.). Is this possible within this them? If so, how difficult would it be to alter? Thanks so much!
Hello,
Thank you for taking interest in Bridge. Yes, you are able to enable filter there https://www.screencast.com/t/cpJlDFfsgL
Best regards, Qode
Thank you!
You’re welcome!
Hello – I’d like to switch displaying videos from the video player to video box but when I do the option in Vimeo to go full screen is removed so you only have the lightbox size to view it in. Is there a way to either allow full screen (option) in the lightbox Vimeo controls or enlarge the playback size of the lightbox? THANKS
Hello,
Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you with anything that could be done within our theme.
Qode
Hi, I want to know if WP and your theme can support PHP 7.0 Thanks Regards
Hello,
Yes, Bridge is compatible with PHP 7+
Best, Qode
Many thanks
You are welcome!
hi, i have placed social icons in my footer. how can i ensure clicking on them open a separate tab? right now it opens in the same tab making my site disappear. thanks.
Hello there,
Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will help you with anything that could be done within our theme.
Qode
Hello,
I used: .title_outer .has_background.title .title_holder, .title_outer .has_fixed_background.title .title_holder, .title_outer.with_image .title .title_holder { top: 120px; }
to lower my titles with a responsive BG but it lowers the title on mobile way too much.
Hello,
Please, send us here your page URL so we could take a closer look.
Best, Qode
www.empirecollectiononline.com
Hello,
Thanks. Just add your custom css inside media query with desired width. You could try with this code:
@media only screen and (min-width: 1000px){
.title_outer .has_background.title .title_holder, .title_outer
.has_fixed_background.title .title_holder, .title_outer.with_image .title
.title_holder { top: 120px; }
}Best, Qode
Hi could you pls provide custom css for removing % from progress bar. I still want to use it for certain areas on the page.
Hi,
Could you, please, send us here your page link and we will check and try to provide you with custom css.
Best, Qode
I used the counter instead. All good. Thanks.
Great. Thank you for the update!
Header (menu navigation)
Is it possible to change menu navigation by device?
desktop & tablet : transparent menu
mobile: fullscreen menu
Fullscreen menu is more beautiful than transparent menu on mobile.
Hello there,
Please, reach our support team at https://qode.ticksy.com/ and include your site URL with wp-admin access and they will gladly help you with anything that could be done within our theme.
best, Qode
Dear Quode Team,
I’ve installed WooCommerce and the Plugin Woocommerce PayPal Express.
On the cart page it works fine with desktop and mobile landscape view, but the button disappears on mobile portrait view.
I hope you can help me!
Thanks
Kind regards
Hello there.
Please, reach our support team at https://qode.ticksy.com Just include your site URL with wp-admin access and our agent will gladly check this. Thanks
Qode
It didn’t work. I cannot install bridge.zip in wordpress.
Hello,
Please, submit a ticket on our support forum at https://qode.ticksy.com and include your site URL with wp-admin access and our agent wil gladly help you with this part.
Best, Qode
Hi
I try to add a page, but why the visual composer ask me to active the license: https://prnt.sc/j73yqr
How to get more samples of pages? Because after install your theme, the demo has around 7 pages only, we need more pages samples.
Thank
how to active license for visual composer?
Hello,
There is no need to activate plugins that came bundled. Please, check this article https://qode.ticksy.com/article/9426 When ti comes to page samples, you could install some other demo, like Bridge original to see plenty of pages.
best, Qode
Hi
I have enable the contact form: https://prnt.sc/j7i7r5
but on the contact us page still don’t show the contact form: https://febbro.com/contact-us/ even after clear all cache, can you show me what is wrong please?
Thank
Hi,
On this page https://febbro.com/contact-us/ you are using Full Width page, and settings from our Qode Options for Contact Page, will be applied for Contact Page template https://www.screencast.com/t/s4Dv5ZvW
Best, Qode
Hi
The display has a problem now, can’t enter text for email and website, and the message is hidden by the map, and button contact us too, can you check if something wrong please?
Thank
Hi,
It is because you’ve added Google Map as shortode. Just remove it and enable Google Map in Qode Options. For any further assistance, our support team is on your service at https://qode.ticksy.com
Best, Qode
Hi,how to enable fixed header for mobile all the time, not only when stop scrolling or whatever … Thanks for response,Goran
Never mind , found solution on your support forum.
Great. Thank you for the update. Glad to hear this has been resolved.
Need to update from the 7.8 version but most recent wasn’t working from this. Is there a version between that I need to use first? Thank you
Hello,
There is no version between you could use. Just follow instructions from ehere http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/2-3-4-1-manual-theme-update/ in order to update our theme to the latest version.
Best, Qode
Ok thank you! I will try
You’re welcome!
It’s giving me a broken theme error, says missing stylesheet. I have child theme installed. Can I please email you?
Hello,
It is common issue, and it is explained here https://qode.ticksy.com/article/9421 Just follow instructions from there.
Best, Qode
You have a great product but the scrolling on ALL pages and demos is less than par. Its choppy its slow you reallly need to fix that. That is a UX no no.
Hello,
Thank you for writing in. We are working very carefully on improving any functionality and design of our theme. When ti comes to scroll. there is option to enable/disable smooth scroll in our Qode Options.
Best regards, Qode
Hey! I was wondering how I can make the text in the workflow items to links? I tried adding Example text. But it didnt work.
Hi,
Unfortunately, there is no such an option inside this element. You could achieve something like that if you remove esc_attr from the title inside this element code https://www.screencast.com/t/5hHr03VPjx2 and then, link you’ve added inside Title field will be working well.
best regards, Qode
Sweet will try this. Thanks for the reply!
You are welcome!
Hello,
Please, submit a ticket on our support forum at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will check this closer and help you.
Qode
){kind=link}