1353 comments found.
book now button not loading contact form | PS tried to log a ticket at support site but got this error instead: https://yadi.sk/i/DsEk7G563UYDEP
I figured out the issue, theme seems to be incompatible with unyson framework. can you please help me in resolving this.
Hi,
Sorry for the delay, could you provide your wp-account and ftp-access info back via goodlayers profile page so we can check this out ?
Thank you.
child theme for this ??
Hi,
We don’t have built-in child theme but you may follow this : https://codex.wordpress.org/Child_Themes
Hi I’m very happy for the Theme, but are facing some minor bugs: If I upload a Youtube video, the width doesn’t adjust so the copy goes over the video. Another issue is, that when I customize the site, colors, background, buttons, menu etc. changes uncontrolled. Please check duehospitality.com But again – it is minor bugs! Thanks/Poul
Just saw another comment on the youtube issue: CSs issue: youtube iframe at homepage (1) forces column where it is included and overlaps content at it’s side. Any way to change youtube wrapper or iframe’s width? Thanks
Must admit I cheated and placed a jpg instead of the video link
Hi,
Could you try replacing the javascript/jquery.fitvids.js file with this new one, try clearing the browser cache once and see if this helps.
https://drive.google.com/file/d/16j1gNmra_KlMxW3UcthbSDF30ZjK21iI/view?usp=sharingIf not, could you provide your site url so we can see more about this ?
Hi! Slider demo content in zip or json format is not included in the downloaded bundle! How can i get it?? Ruined my day, guys.
CSs issue: youtube iframe at homepage (1) forces column where it is included and overlaps content at it’s side. Any way to change youtube wrapper or iframe’s width? Thanks
Hi,
1. Please go to ‘Download’ tab and download the theme again and this time please download the ‘full package’, not just the installable file. After that unzip the file and go to the folder ‘Layer slider & Component’ and you will see ‘slider-demo-import.zip’, it’s the one.
2. Can you provide your page url so we can see the youtube iframe issue?
- documentation (folder)
- old layer slider content (folder)
- slider-1 (folder)
- slider-2 (folder)
- slider-3 (folder)
- slider-4 (folder)
- slider-5 (folder)
- slider-data.txt
am I missing something?
Thanks. 
url is still on development and protected by customer, sorry. Any way to send you a screenshot?
Oh that’s weird :/
Can you pm me via the form in my profile page instead? I will send you the file directly.
Also about the youtube iframe issue. We will need to see it live. You may send it via the form for privacy so only we can see.
I’ll do that, great! thanks for your help!
PRE-SALES QUESTIONS
It’s possible to see a backend demo or ask for a “try before buy”?
Tnx a lot
Hi,
Unfortunately, we don’t have that in this theme :/
However, you may consider a newest travel theme from us : https://themeforest.net/item/travel-tour-travel-tour-management-system-wordpress-theme/19423474 and you can also test its’ system here: http://goodlayers.theme-demo.net/traveltourtraveltourbookingmanagementsystemwordpresstheme
Thanks for interest by the way 
hello, please one question. Can i create 3 types of tour prices? per person, per hour and per group?
Hi,
Sorry, the theme can’t do that :/
I want to buy your template, but what can give me access to demos on wordpress dashboard
Unfortunately, we don’t have test site for this theme :/
We only have the test site for this theme https://themeforest.net/item/travel-tour-travel-tour-management-system-wordpress-theme/19423474/comments
Can this theme do this?
- Online payment sistem (Paypal, credit card, online banking) or WooCommerce
- Adult and child price.
- Each product have this variation. Example:
- Some tour, is only open on specific date, so need to select date for each product (4 seasons countries)
- User must be able to login, see their bought tickets and download the e-ticket.
- Once ticket is bought, customer will automatically receive e-ticket to their email.
Product Name: Package ABC Holiday Options: Citizen Ticket, Foreigner Ticket,
Hi,
From your requiremtn, I suggest you to consider this theme instead : https://themeforest.net/item/travel-tour-travel-tour-management-system-wordpress-theme/19423474 as this theme doesn’t have those features.
You can also test the Travel Tour theme here: http://goodlayers.theme-demo.net/traveltourtraveltourbookingmanagementsystemwordpresstheme
BTW< note that Woocommerce won’t work with our tour system.
If i buy, can you help integrate my local payment gateway?
Hi
Unfortunately, it’s beyond our support scope. You have to hire a coder to do this :/
Thanks for interest by the way 
how can i change the color of navigation bar from black => white or grey ?? Thanks !
Hi,
The background for header is an image. To change its color or transparency, add your own image URL in this code and add the code in Theme Options Panel > General > Page Style > Additional Style:
div.header-outer-wrapper .header-wrapper {
background-image: url("YOUR_IMAGE_URL_HERE");
}
If you want to use css colors, you can use this css instead:
div.header-outer-wrapper .header-wrapper {
background-image: none;
background-color:#000; /*Fallback*/
background-color:rgba(0,0,0,0.5);
}
Kind Regards.
Thank you so much for your support. I love this theme because it is easy to custom for everybody.
Hi, we bought this theme in 2015, and then I could upload image file using Feature Media widget. Now this doesnt work. The wp version is 4.9, the theme version in 2.03. Could you suggest something? Could it be because of one of updates? I cant tell if it was ok with another wp versions, I didnt create any new page from 2015..
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. If still doesn’t solve, please provide wp access + site url through the form in our profile page so we can check.
Cheers! 
Do you plan on updating this template anytime soon? It’s been awhile and there seems to be some outstanding issue?
Hi,
Right now, this theme is pretty stable. But we also still provide update to make sure that it works with current WP version. However, if you find any bugs, please feel free to let us know. We’re willing to help fix it 
What are outstanding issues?
I have purchased this theme and I also cannot get rid of the Eiffel Tower picture behind the header. I have changed every picture in your controls and still it is there. Tour Package>Overall Elements>Page Header Title BG = DOES NOT WORK. Please tell me how to get rid of that picture.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
With this theme, can payments be set up, as multiple payments? Example: Deposit on one date, then final payment at a future date.
Hi,
Currently, it can be separated for only two payments..
1. Deposit.
2. The rest of it.
Hi, how i can change the package category url slug?
Example:
https://pacotesviagens.com.br/package-category/caldas-novas to https://pacotesviagens.com.br/pacote-turistico/caldas-novas Tks.I seem to have a problem with the tour package template (latest version 2.07). I am currently developing a web site with it so the wordpress platform is on my testing server.
I have created sandbox merchant and buyer accounts in paypal and I have changed the “book now” shortcode and gdl-paypal.php line 196 to point to my paypal sandbox merchant account.
I have tested my contact form for outgoing emails ability and it checks out fine.
Now… when trying to test the book now feature on a package with a certain number of available seats I have 2 problems:
1. When using the “book by email and we will contact you back” option I get the “Your message was sent successfully.” notification but I don’t ever get an email to the email account that I have declared in “package” options under the template’s “general” option area. I have used several email accounts but nothing comes in.
2. When using the “check out via paypal” everything goes ok with the fake transaction and both merchant and buyer sandbox account show the completion of the transaction BUT i still don’t get a notification email (either email account – the site’s and the buyer’s) and the package’s availability does not reduce at all.
Anybody has and idea ?
Hi,
Could you try filling the IPN URL and see if this helps.
http://demo.goodlayers.com/document/tourpackage/#k6yep. Sorry. It was the IPN url. The email issue was due to the sandbox fake email address in the shortcut. Checked it out through servers outgoing mail logs.
Do you think the IPN url will come back true even if I have multiple aliases on the domain name ?
It should be, since it’s point to the same server 
I think the theme mobile is faulty and the reservation function is not working
this theme is AMP Ready or not please confirm
Hi,
Nope, it’s not.
Thanks for interest by the way 
I followd this video. https://www.youtube.com/watch?v=EsnD7blXSro
But I can’t have demo menu.
There is a full list, not in the menu structure. like this https://youtu.be/EsnD7blXSro?t=64
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
i cant contact with your support, i have Bad Authentication data on my website, please help me.
Hi,
1. About the bad authen, please check this out : https://goodlayers.ticksy.com/article/1895/
2. When you’re on our support site, please login using ‘Envato account’(the green button), after that choose the theme ‘Tour Package’ from the list(don’t confuse with Travel Theme tour, it’s a different theme)
Cheers! 
i dont see on the list “Tour Package” ???
I just checked and it’s 100% in there. Please see this : http://take.ms/az6Sp (notice the blue thumbnail one)
In your case, the name should start with, “(Verified)....”