28308 comments found.
hi please use yoast seo plugin for main seo integration on theme code. now avada 5.5 use it. but i love flatsome. please do it. ty
Thanks
I’ll forward that to our developer team.
We just installed flatsome with woocommerce wholesale. In the wholesaler plugin you have a couple of shortcode that can be used to wrap content so that only wholesale or regular customers can see the content.
The issue is that inserting these shortcodes forces the visual builder to convert everything between the shortcode begin and end tags to become a text box with each line starting with a
tag and ending with
.This makes the visual portion of the editor unusable. My question is:
Is there a way or a shortcode box that we could insert the shortcode to wrap content without breaking the visual editor?
Regards Runner2009 Burt Gorodn
Hi,
Can you please open a support ticket from here? So we can take a look.
[Google Tag Manager with Focused Checkout]
Hello.
First of all (if I have not done it before) I want to give you my most sincere congratulations for the theme that is a bomb!
I have a lot of builder experience but this beats them all! Really!
I would like to ask you something: I installed Google Tag Manager on the site.
GTM works perfectly throughout the site.
I set the “focused” checkout.
However it happens that this option completely eliminates the reading of the GTM code (and all the tags inserted in it).
Is there a way to make sure that the theme does not exclude the GTM script?
It’s really important this aspect because the focused option is really excellent but at the same time without GTM scripts I’m forced to less “innovative” checkout configurations.
Thanks in advance for the help!
Hello
Luca
Hi,
Can you please open a support ticket from here? So we can take a look.
Hello, Is there a way to keep a Lightbox open as a contact form is submitted? once I click send the Lightbox dissapers and I have to manually re open it to see the success or error messages.
Kind regards Karl
Hi Karl,
The lightbox shouldn’t close after sending the message. Please send an email via support and we’ll look into it.
hi, i got problem to customize my website, it said that this page is trying to load scripts from unauthenticated sources..
please help me to fix this problem.
Regards,
Infodigi
Hi there, sorry for the trouble.
This looks like a mixed content issue, please install this plugin https://wordpress.org/plugins/really-simple-ssl/ and check if the issue persists.
Hi. I put the Follow Icons (social icons) on the top of the header, in the setting of the “Send us email” (Envelope Icon) i put the same email as in wordpress general setting, when I click on that icon nothing happen, please tell me what is wrong.
Hi there,
Please send a link to your site via support and we’ll check it out.
I’m not sure if this is a bug, or just something that’s been overlooked, but the live search only seems to work properly when typing on a product name.
For example, if I start to type an SKU in to the search box it will only show results if the entire SKU is typed, rather than start showing results after a few characters (yes, I have enabled this in Advanced settings).
Is this normal behaviour?
Yes, that’s an expected behavior. Just think if there are hundreds of products have SKUs start with 000x. That would make the search results chaotic. 
Thanks for your reply. OK, that does make sense, but could the results not be limited to only showing (for example) 5 results at any one time? So, typing ‘000’ gives the most recent 5 products starting with that SKU, as the user starts typing more, ‘000ABC’, the results become more refined, and so on…?
Yes, that makes sense. I’ll forward this to our developer team 
Cuando liberan los parches para esta versión, me aparecen errores tras errores, las versiones 2.9 eran mas estables a pesar de todo.
Hi there, I’m sorry for the trouble.
Please elaborate more on the errors you are getting. You can shoot an email via support and we’ll look into it.
Hi, How can i disable the hover alt image title that appears when place mouse on product image? I use alt titles for seo that aren’t nice for people. Titles like: person-on-boat-at-river-sunshine. I don’t want to show this on hover. Thanks!
Hi,
It’s not related to Flatsome.
Is it possible to have two sets of social icons in my header?
Hi,
Can you please open a support ticket from here? So we can help.
Hey there,
is there a way to change the image of an imagebox when hovering over it, similar to the way the way the product images are changing when hovering over products? Thanks a lot in advance!
Best regards.
Hi,
It’s not possible with the current options for now.
Hello I have one domain with subdirectory must i buy for every subdirectory a licence? Regards
Hi,
Can you please open a support ticket from here? So we can help.
Support Ticket ? I need only to know ””“Hello I have one domain with subdirectory must i buy for every subdirectory a licence? ””“
Hey there, I have a question if I can make another header for one specific page? Kind regards
Hi,
You need to create a custom page template for that.
When will Flatsome’s banner component support autoplay video for mobile? There are no restrictions any more right?
Hi,
There are no restrictions for “muted” videos. Just set your videos muted.
Hi,
Please take a look at our Customer Showcase page. Also can join our Facebook Community to discuss with our users. 
Hello,
Is it possible for help please, have searched everywhere and cannot figure out what code is required!
I am trying to make it so the vertical product image thumbnails appear to the right of the main product image rather than the left. I also want the same formatting to apply to mobile and tablets (at the moment the thumbs appear to the left of product image on desktop and then move to bottom on mobile)
I am unsure of the CSS code to do this?
Many thanks
looks like nobody even bother to reply to my comments. I asked the same question again and again about the menu to be fixed but admin doesnt bother to reply and fix the issue.
I have turned off the sticky menu option, so the menu is not sticky anymore but the DROPDOWN is still sticky. if i hove the menu and the dropdown appears, then when i scroll down then the menu bar scroll up but the dropdown sticks to the screen and doesnt scroll up with the menu bar.
can you write my custom css to make the dropdown non sticky. thnx
Hello I am using Flatsome as theme in my page and I found some bugs in the theme that I need help to solve.
1. I have chosen not to show date in my blog but it still shows the date in the single post.
2. In the single post view there shows category of the post on the top. I dont see where I can hide it. I have looked everywhere. Is there any CSS code I can get to hide all category linkes in the blog and post pages?
3. When I look at the page with an iphone the links can not be clicked on. On Android it works but not Iphone. What should I do?
my site is www.islamportalen.se
I appreciate if you can help me as soon as possible
Hi,
Can you please open a support ticket from here? So we can take a look.
Hi, i see request since the last 4 years to move the Woocommerce Store Wide Notice to the top (silly that they put it at the bottom). Just wondering if that will ever be implemented? I tried a css suggestion from the web but that just plays havoc with the theme overlapping the top bar etc. And in the meantime any solutions? Thanks
Hi,
There will be an option in Customizer in one of the next releases.
Hi, any posibility of hiding the UX Builder tab in WooCommerce Product Editor from non-Admin users? We do not want non-Admin users to access the UX Builder. I believe this can be easily done by way of snippet code placed in theme’s functions.php.
Hi,
Can you please open a support ticket from here?
Hi, I have requested twice for support (refer to #57690 and #57923) on this issue (requesting for a simple snippet code), but your support had on both occasion requested me to submit for feature request (which was not very helpful). Asking a 3rd time is likely to get the same response.
Hi,
I replied ticket #57923 again and sent you a snippet to remove it.