Discussion on Roneous - Creative Multi-Purpose WordPress Theme

Discussion on Roneous - Creative Multi-Purpose WordPress Theme

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Tried to submit a ticket but your website kept asking me to login when I was already logged in. Purchased and installed the theme today into a totally clean and brand new Wordpress site. After activating the theme, when trying to install and activate the required and recommended plugins, it kept showing me the following when trying to install Revolution Slider:

“Unpacking the package…

Installing the plugin…

Destination folder already exists. /app/public/wp-content/plugins/revslider/

Plugin installation failed.

Plugin not activated. A higher version of Revolution Slider is needed for this theme. Please update the plugin.”

But the ”/revslider/” was not there in the files until after I tried to install the plugin. And it’s still now NOT in the Installed Plugins list, which means not installed.

Hi there,

Thanks for writing in!

This is a common WordPress plugin installation issue, please go to your “wp-content/plugins” folder via FTP and manual delete “revslider” folder and try to install the plugin again.

If the problem persists, please share us the admin account of your site via our support email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Hope this helps, Danny

Thank you. It’s installed now. One more question, please. I already have my own WpBakery licence, so should I upload my own plugin file or should I install the one from your theme? Thank you.

Hi! I’m glad you sorted it out.

Both WpBakery file is the same. If you got WpBakery licence, you can use your file. But please make sure to check if your version is compatible with the theme or not.

We’ll add that info in Changelog section at bottom of the theme description. For example: in Roneous version 1.5.1 (09 Mar 2018), we’ve add compatible with latest version 5.4.7 of WpBakery.

Best regards, Danny

Hi – how can I create a horizontal footer navigation:

Nav Point 1 / Nav Point 2 / Nav Point 3 / etc.

instead of:

Nav Point 1

Nav Point 2

Nav Point 3

etc.

Thank you :-)

Hi Danny – there is no email from you! Please try again

Nice – thank you for your fast support!

You are welcome, I’m always happy to help :)

If you don’t mind leaving us a review on ThemeForest via Downloads section that would be awesome!

Cheers! Danny

Hello, is possible to make something like two dropdowns with custom content in top-header, please? One with few Phone Numbers and the second one with automatic translations via GTranslate plugin? See image for better understanding. Thank you.

Hi there,

Thanks for writing in!

To resolve this issue, please follow 3 steps here:

1. Open up the inc-top.php file in themes/roneous/templates/header folder, find the code below:

<?php if( $header_mobile ) : ?>
...
<?php endif; ?>

... and change it into this: https://paste.ofcode.org/PJdLV5MP6SzYFfJPVApmug

2. Add the CSS code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS: https://paste.ofcode.org/ghN9rZbzqx3T6Bdtn4iZZP

3. Add your 3 Phone Number in Appearances > Customize > Header > Header Mobile Number, separated by ”|”, for example:

<a href="tel:123456">Phone Number 1</a>|<a href="tel:123457">Phone Number 2</a>|<a href="tel:123458">Phone Number 3</a>

And you’re done. Here is the result: https://i.imgur.com/RgdgM32.png

Hope this helps, Danny

Hi Danny, thanks for your solution. Unfortunately, it doesn’t work to me. :( Could you try to find the problem on this site, please? https://tlacovyservis.sk/ Thank you!

Hi there,

Thanks for your info!

To resolve this issue, please change all the code in inc-top file in themes/roneous/templates/header folder into this: https://goo.gl/1MukgX

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

1) Went through your demo site and I didn’t think there’s a post category feed sample page. Is that possible you can show me one, please? I have many categories on my site and each category feed is important to me.

2) Does this theme support custom post types?

3) When on Shop (WooCommerce) checkout page, the little checkbox next to “CREATE AN ACCOUNT” somehow superposes on “CREATE”. Can it be rectified?

Also there’s only “CREATE ACCOUNT PASSWORD”; is this same as user login password? If yes, how come there’s no “CREATE A USERNAME”? And for both username and password, after being created via this checkout process, will they be automatically integrated to Buddypress username and password? Thank you.

Hi there,

Yes, this is a default Page Title, you can change it (image, size, title, breadcrumb,..) on each pages/posts (in bottom of their page editor).

For the blog/portfolio/shop/category archive page, you’ll need to change that default Page Title in Appearances > Customize > Blog/Portfolio/Shop.

Also, there is a Blog element in Visual Composer page builder, so you can set your blog post & header image as you wish.

Hope this helps, Danny

Hi Danny, thanks for the quick reply. Sorry but regarding the category archive page, on that same “In: General News” category archive page screenshot, if you scroll down the page, you’ll see 3 posts listed under that category. I believe we can set the number of posts listed on each category archive page (right?), but I’m still not clear if we can change the size of the feartured image on those category archive pages (not on the single post page).

Since the majority of my posts will be submitted by my frontend users via a frontend post submission form, instead of me edting from the backend post editor, so how the category archive page looks is determined by the theme. The existing default featured image size on category archive page is okay but it would be better if it can be adjusted as needed, preferrably a bit smaller. Thank you so much.

Hi there,

Thanks for your info!

1. The default category page will use the Blog post number in global settings, and the featured image is the same too. There is only 1 setting in Appearances > Customize > Blog for all the category page.

If you want to customize feature image & number of post on category page, you’ll need to create your own category “Page” using “Blog element” in page builder.

2. Regretfully this isn’t a feature offered by Roneous. The theme only support adding feature image via backend. It could be possible with custom development, but this would be outside the scope of support we can offer. If you want to make custom changes to the theme that requires theme modification, behaviour changes or 3rd party plugin integration, we suggest that you hire a developer.

Hope this helps, Danny

Hi,

I am using the “Single Header” on my pages. How do I change the height of the image. I want to be able to make it customise the header height. So that the text below the header is visible without scrolling.

Thanks

Hi there,

Thanks for writing in!

You can specific the header height of Single Header element, but you can set the Header Padding as you wish here: https://i.imgur.com/lfsn6FI.png

If you want to customize more on header, I recommend you to use the Revolution plugin which bundled with the theme.

Best regards, Danny

Hello, how can I add the Newsletter form of Contact Form 7 plugin into one of the footer widgets, please? Custom HTML is a good option or not? Thanks for your fast respond.

Hi there,

Thanks for writing in!

About this issue, you can have a look some of Newsletter plugins here: https://wordpress.org/plugins/newsletter/ or here https://wordpress.org/plugins/contact-form-7-mailchimp-extension/

And yes, you can use Custom HTML widget to add the Newsletter shortcode into footer widgets.

Hope this helps, Danny

Perfect, thank you!! :) Have a nice day.

You’re welcome :)

Google Maps – is there another way to set up the zoom for the map – right now there is only standard, small and large – but I need something between those 3 ones. Thank you :-)

Hi there,

You can change the icon in inc-top.php & inc-top-center.php file in themes/roneous/templates/header folder. Just replace the “ti-mobile” with your new icon font.

Also, you may want to use a child-theme to modify those files so that your changes won’t be lost on theme updates.

Hope this helps, Danny

Perfect – thank you for your fast support!

Hi! You’re welcome. I’m glad you sorted it out.

Please feel free to let me know about any other doubt you could have.

Also, if you like our theme, please consider to leave us a review rating for the theme via ThemeForest > Downloaads section. It helps us a lot!

Best regards, Danny

Is there a way, besides breadcrumbs that identifies what webpage the user is currently viewing? I don’t see anything in the navigation that specifies what page the user is on.

Hi there,

Thanks for writing in!

To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:

@media (min-width: 990px) {
    .menu > .current-menu-ancestor > a, .current-menu-item {
        font-weight: bold;
        text-decoration: underline;
    }
}

Hope this helps, Danny

We are using the ’left vertical header’ on one of our pages. The menu keeps cutting off the last page in the navigation and it is slipping out of view. You can only see part of the text. e the logo higher up the page? can i make the area for the menu longer? We tried adding custom css .vertical-top img {max-height: 150px;} to fix the issue but it didn’t work. Is there a way to display the entire menu?

Hi there,

Thanks for writing in!

- To turn off the copyright text at footer, please go to your Dashboard > Appearances > Customize > Footer, and set the “Enable Footer Copyright?” option to “No”.

- About the menu issue in left vertical header, please submit a ticket in our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

Thank you Danny. The problem is if we turn off copyright then it turns it off for ALL pages. We only want to turn it off for left vertical header. We want to keep the copyright on for all other pages. Is there a way to do that?

One last question. Is there a way to increase the width of the navigation? Our navigation is just a little too wide for smaller laptops so it drops down to the next line underneath the logo. We either need to increase the size of the navigation or decrease the logo? Is there a way to do that? Thanks

Hi there,

Thanks for your info!

1. To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:

.vertical-bottom .sm-text {display:none!important;}

2. You can increase the wide of the vertical menu in your Dashboard > Appearances > Customize > Header > Menu Vertical Width.

Hope this helps, Danny

Mobile menu is not working for links that have submenu items. It won’t allow you to click on the page. Has anyone else had this issue?

Hi there,

Thanks for writing in!

About this issue, please have a look at the article here: https://goo.gl/x3BK9G

Hope this helps, Danny

Thanks Danny. We tried that and it still didn’t resolve the issue for us.

Hi there,

Thanks for your info!

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

WP Bakery Page Builder is not working, cannot add element – have disabled other plugins as advised in previous comments but still no luck.

Fixed problem, was browser issue

Hi! I’m glad you sorted it out.

Please feel free to let me know about any other doubt you could have.

Best regards, Danny

We have a sticky header on our site. When you scroll on some pages the navigation and logo change color when you reach a row that has a white or light background and it works perfectly. But on some pages, the sticky header doesn’t change colors on white rows so you can’t see the logo. Has anyone else had this issue?

Hi there,

Thanks for writing in!

About this issue, you can try to deactivate all your plugin (once by once, except Visual Composer and TLG Framework) to see if the problem is gone or not.

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

Hi Danny,

I am using the Single Header on my page. I have a button enabled with some text – the button position is set as “After content”.

The button is too far to the right. How can I customise it’s position and bring it more to the left?

Thanks

Hi there,

Thanks for writing in!

About this issue, please point to specific page where we can see the problem. Any screenshots would be welcomed! Or you can submit a ticket in our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com

Best regards, Danny

Hi! I’m having trouble trying to display a background header in Search page, I already set up a background image for blog, but can0t find a way to show a background image in search instead of that anonymous gray background. Any advice?

Thanks

Hi there,

Thanks for writing in!

To resolve this issue, please go to your Dashboard > Appearances > Customize > Search, and set the header layout & background image as you wish.

If you can’t see the those options, please update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update

Hope this helps, Danny

Thank you for your quick reply, found the section and solved my problem, you rock!

Hi! You’re welcome. I’m glad you sorted it out.

For any other questions or issues, feel free to contact me in the support forum and I will gladly try to help you :)

Also, if you like our theme and the support, please consider to leave us a review rating for the theme via ThemeForest > Downloaads section. It helps us a lot!

Best regards, Danny

Hi there! I just would like to know why WPBakery Page Builder Media Grid and Masonry Media grid aren’t available. Thanks.

Hi there,

Thanks for writing in!

About this issue, please go to your Dashboard > Appearances > Customize > System, and set the “Enable Visual Composer Default Shortcode?” option to “Yes”.

Hope this helps, Danny

Great! Many thanks!

Hi! You’re welcome :)

Please feel free to let me know about any other doubt you could have.

Also, if you like our theme and the support, please consider to leave us a review rating for the theme via ThemeForest > Downloaads section. It helps us a lot!

Best regards, Danny

Hello, I need help with the header, the header is changing from transparent to opaque in the middle of the page rather than after the first row, how I can fix this?

Hi there,

Thanks for writing in!

About this issue, please try to deactivate all the plugins (except WPBakery Page Builder & TLG Framework plugin) to see if the problem is gone or not.

If the problem persists, please share us the admin account of your site via our support forum http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

Hi, can you plz check out my ticket submitted in your support desk (shankar10090).. i am waiting for your reply.. thank you.

Hi there,

Thanks for writing in!

We’ve replied to your ticket, please follow it in the support forum.

Best regards, Danny

Thank you so much for FAST CUSTOMER SUPPORT!

Hi! You are welcome, we are always happy to help :)

If you have any further questions you are always welcome to contact us back anytime you need.

Best regards, Danny

Hi again

I have another issue. On http://www.nobodentalteknik.se/ the slider header rotates even if I have the marker is above the picture, but on http://wp.krokomstraindustri.se/ it stops. Why? I want it to rotate like in the first case, even if my mousemarker is on the picture. How do I fix that?

Regards

Mats

I fixed it! I changed the scripts.js file in the theme directory.

/Mats

Hi! I’m glad you sorted it out.

Please feel free to let me know about any other doubt you could have.

Best regards, Danny

Great Theme I like it very much ! just one question : how can I export my theme options ?

Hi there,

Thanks for writing in!

About this issue, you may want to try a plugin such as Customizer Export/Import in the link here: https://wordpress.org/plugins/customizer-export-import/

Hope this helps, Danny

Hello,

First of all the Theme is pretty amazing, second I want to change de phone icon in the header I want to put the WhatsApp icon instead. How can I do that?

Hi there,

To change the font size on top menu, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS (please feel free to change the font size number as you wish):

.nav-utility .sub, .nav-utility .module.left i {
    font-size: 14px;
}

You can only add link to the text (phone number) next to whatsapp icon, please add the code below to Appearances > Customize > Header > Header Mobile Number:

<a href="tel:123456">123456</a>

Hope this helps,
Danny

Hello I have a problem with google maps, It appears a warning that says This site can’t load correctly Google Maps. Do you own this website? How can I solve this

Hi there,

Thanks for your info!

To resolve this issue, please have a look at the solution in the topic here: http://www.themelogi.com/tickets/topic/google-maps-now-doesnt-work-i-added-api-key-but-nothing-appear/#post-4369

Best regards, Danny

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