Hi,

It is upto you which demo you want to use on your site, you can install that particular demo just by clicking one-click installation from Poto >> Plugins.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

It looks like you are using Porto Magento version and we only provide Porto WordPress version support here so please ask your questions regarding Magento version to Porto Magento comments.

Thanks.

.

I am going to switch server to use the DSO PHP handler instead of suPHP with Mod_Ruid2 . Does it effect our running wordpress website with your theme

plesaes share your email so that i can share my admin details with you. its really important.

Hi,

As you already know that we have used woocommerce plugin in our Theme and woocommerce has its default functionality of shipment and please email us here: newsmartwave@gmail.com

Thanks.

Hi,

Do not understand your issue properly can you please explain it more clearly.

Thanks.

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi,

Please download the latest Theme 4.3 from your ThemeForest account and update your Theme on both of your sites because we have removed the registration tabs from our latest new update so no need to registering it you can use it easily without registering it.

Please try to install/update your theme by yourself first if you fail then we will do it for you. Please follow the below steps:

1. Take the complete backup of your current site.(If you are updating theme)
2. Go to CPanel wp-content/themes and rename old theme Porto to anything.(If you are updating theme)
3. Upload the latest zip file of the theme there in wp-content/themes.
4. Extract the zip file of the theme there.
5. Go to WP Admin Panel >> Appearance and activate the theme there.

Your theme will be updated easily.

Note: Please take a complete backup of your site before update the theme and also deactivate/delete these three plugins (Porto Widgets, Porto Shortcode, Porto Content-Type) before an update because in our latest theme we have made a new Plugin named Porto Functionality is combination of these 3 plugins so before install Porto Functionality you must deactivate/delete those 3 plugins and in our new update also Ultimate addon for Visual composer Plugin is also excluded, the elements which are used in the site of Ultimate Addon we add those elements in Porto Functionality so no need to worry but you can use Ultimate Addon for visual composer as well it is upto you.

But First please make sure your server requirements is meet with the latest Porto WordPress theme requirement if not then please make sure to set first server requirements as below: You need to agree to the following requirements.

Wordpress 4.0 or higher.
PHP 5.6 or higher.
MySQL 5 or higher.
Memory Limit 64M or higher.

RECOMMENDED PHP CONFIGURATION LIMITS

Many issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own or contact your web host and ask them to increase those limits to a minimum as follows:

max_execution_time 1000
memory_limit 64M
post_max_size 32M
upload_max_filesize 32M

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please Edit the product >> In product Options click the Inventory Tab >> Enable the Manage Stock >> Set the stock value then you will see the In stock on the product page: http://prntscr.com/fj4o4e

& also please verified that “Show out of stock” was checked Yes under WooCommerce—> Product Archives.

You will find like this: http://prntscr.com/j9guef

Thanks.

this work for variable product too, for each variation?

Hi,

Yes it should and if you find any issue/difficulty then contact us through our support system so we will check and solve the issue for you.

Thanks.

Hi,

Please edit the Home page and at the backend of the Home page you will find Porto Links Element so that sidebar is created using Porto Link Element just edit and change as per your requirement please see this screenshot: http://prntscr.com/j9aw8h

Thanks.

Hi,

Please read and follow the instructions written in this doc: https://www.templatemonster.com/help/woocommerce-how-to-enabledisable-reviews-remove-reviews-tab.html your issue will solve.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

We have tested our latest Theme and do not find this issue.

If you’re using a breadcrumb, great! Now it’s time to mark up it up with BreadcrumbList structured data. The BreadcrumbList schema will define each URL in the breadcrumb to Google. This can be beneficial because you can generate a clean looking breadcrumb rich snippet in the search results.

More importantly, you will be giving Google detailed information about the structure of your website. This may not have tremendous advantages if you manage a small ten page website. However, if you have a large eCommerce store, this is extremely useful information to pass along. Google’s crawlers often have a difficult time crawling these large websites and they can potentially spend a lot of time looking at pages they shouldn’t.

However, by implementing the BreadcrumbList schema, you will be giving Google clear information about the hierarchy of your website. This will give it better guidance on how to crawl and discover the pages on your domain. In my experience, if you can make Google’s job easier, this is likely to have a positive impact on rankings.

Thanks.

i have tested with structured data look resultat

have you a demo of porto with bbpress or buddypress i would like to look integration with your themes

Hi,

Please contact us through our support system with your site WP Admin and FTP Login details so we will solve it for you.

Thanks.

Hi,

You can set the primary color for your site from Appearance >> Theme Options >> Skin and you can set the menu colors from Appearance >> Theme Options >> Skin >> Menu and you can set the header colors from Appearance >> Theme Options >> Skin >> Header and same as for other sections.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Shop 8 and all the demos work perfectly at our end please see this screenshot: http://prntscr.com/j9arxw if you are facing an issue then that must be the third party plugin confliction or cache or server requirements no meets the latest Theme and Plugins minimum requirement so please contact us through our support system with your client purchased account so we will check and solve the issues for you.

Thanks.

for me only default view its working correctly, look here ( https://prnt.sc/j9at3o )

Hi,

As I told you above that it is working perfectly fine at our end and if you have an issue then contact us through our support system with your client account so we will check and solve the issue for you.

Thanks.

Hi,

Please update your Theme to latest Version 4.3 in which we have solved this issue. After updating the Theme to latest version 4.3 you will not find an issue.

Thanks.

Hi,

Please update your Theme to latest Version 4.3 in which we have solved this issue. After updating the Theme to latest version 4.3 you will not find an issue.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

And dear this is the small CSS issue because of we are working on our demos as well so that is why it is showing like this but when you install the theme hopefully it will not mess at your end if yes then we are always here to help you.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

And we have tested our latest Theme on Live server and on Localhost as well but we do not find an issue. Most of the issues the clients are facing is because of their server requirements not meet with the latest Theme and Plugins minimum requirements or because of any third party plugin confliction issue or cache.

And we have updated the Theme with the latest Woocommerce as well and our latest Theme is fully compatible with it.

Thanks.

Mobile Panel-Mobile Panel-Type Side Navigation>Enabel Right or left Please check this path once without cache. This problem can be seen on the local – server Be sure to quit a few times. Sure you’ll see something that’s been shown on both Firefox and Chrome. please check it Thank you

Hi,

As we told you that we have tested our latest Theme and do not find any issue.

Thanks.

Hi,

Thanks for that and please share your product purchase code with us via our email: newsmartwave@gmail.com so we will check and create a support account for you.

Thanks.

Hi, Please check your email. I sent you purchase code. Thanks so much!

Hi,

Your email reply has been sent please check your email.

Thanks.

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi,

So it means that it is the cache issue at your end the best practice is to turn off the cache plugins when you are in the development process.

Thanks.

No longer in development mode, all issues with 4.3.0 is fixed an my site is now live here, https://www.arctic-fritid.no and the issue does not appear in bestsellers / recent viewed products on top and bottom of archive page a plugin i have built myself and loading using ajax so it works with all cache plugins. So i belive that you should load the “offer ends in” using ajax to get rid of cache problems.

Hi,

Thanks fro giving us the suggestion.

Thanks.

Hi,

The Design of the availability notice of the variable products are demanded by many of the customers that is why we have changed it but I have forwarded your suggestion as a feature request to our development team then they will add an option for that in Theme Options in the next coming updates.

Thanks.

Sounds good.. Any webshop is all about customers getting the information they are looking for as fast as possible.