Hey primarelease,

You can add the nectar element map shortcode into a text widget e.g.

[nectar_gmap zoom="1" marker_style="default"]

– just copy the shortcode generated from the page builder after adding your map element by switching into the “classic mode” view

Cheers

Hey LaureneCastor,

1. I didn’t see the page taking more than 2-3 seconds loading, and confirmed that with GTMetrix – how long are you seeing it take to long? https://gtmetrix.com/reports/ellezela.com/qRy3VaWq also you need to enable a caching plugin to bring that score higher/make the site load even quicker http://themenectar.com/docs/salient/performance-optimization-guide/

2. This is what I’m seeing when clicking that project https://imgur.com/a/Xa4H8x1 can you explain what’s going wrong on your end?

Cheers

Ok Thank you! The page in question (Abel Tasman) can load in 10sec which is a bit long. I’m gonna have a look at this caching plugin. Thanks

Hey tricks28,

You would need to add a snippet into your child theme functions.php to modify the search query

Cheers

I added that but it still just shows 12 results and then the arrow to page 2

Yikes, asked one of the devs, seems to be in init.js which is good, what im trying to do is change the logic of “when nav at top change to transparent” to when the nav is in the hero image, change to transparent” but apparently there is nothing controlling the offset like scrollspy?

was able to find a crappy way to do it but kinda works, by putting this at the end of init.js.

jQuery(document).ready(function() {
        $(window).scroll(function() {
            console.log('scrolling ', jQuery(window).scrollTop(), jQuery(document).height());
            if (jQuery(window).scrollTop() >= 965 ) {
                jQuery('#header-outer').removeClass('transparent');
            }
            else {
                jQuery('#header-outer').addClass('transparent');                
                jQuery('#header-outer').addClass('detached');    
                jQuery('#header-outer').removeClass('invisible');
            }
        });
    });

Hey MatthewMurdoch,

Glad you found a solution in the meantime – if you want to modify the actual function itself, search for “hhunCalcs” in the init.js file

Cheers

Hey DigiBastards, glad to hear

Hi ThemeNectar,

The problem somehow seems to be back on my iPad; I can’t scroll the team members bio’s (landscape and portrait). iPhone and Desktop work as expected.

http://mtp.digibastards.nl/over-ons/

Hope you can help!

Cheers

Hey DigiBastards,

Try to add this into the custom css box in your Salient options panel and then clear your browser cache before testing:

.using-mobile-browser .nectar_team_member_overlay .team_member_details {
  height: 100vh;
  overflow: scroll;
}

Cheers

Hey BlueScreenPanda,

Please open a ticket in regards when you need help with a series of questions – this comments area is only intended for quick questions or pre purchase questions

Cheers

I tried posting a ticket, but when I press Verify with Envato it kicks me out. Why is that?

Hey BlueScreenPanda, i’m not seeing an active support package attached to your account – how long ago did you buy the theme and have you purchased any additional support time?

Hey BlueScreenPanda,

Please open a ticket in regards when you need help with a series of questions – this comments area is only intended for quick questions or pre purchase questions

Cheers

I tried posting a ticket, but when I press Verify with Envato it kicks me out. Why is that?

Please see my response to your previous comment in regards

Hey again BlueScreenPanda,

You can use the “Custom Slug” field in the Salient options panel > portfolio > functionality tab

Will do. Thanks.

You’re welcome BlueScreenPanda

Hey BlueScreenPanda,

add this into the custom css box in your Salient options panel:

#header-outer #social-in-menu i, .material #slide-out-widget-area.slide-out-from-right .off-canvas-social-links a i,
#footer-outer[data-cols="1"] #copyright li a i {
  transition: none!important;
}

Cheers

It worked. Thank you.

You’re welcome BlueScreenPanda

Hey BlueScreenPanda,

The size alteration on that element would need custom css:

body .nectar-recent-posts-slider .container .strong { font-size: 16px!important; }

Acknowledged. Thank you.

You’re welcome BlueScreenPanda

Hey PhoenixBai,

I’m not noticing anything off about the navigation at first glance, can you elaborate further on what’s not working with it for you? I also have been able to click on the footer links on the two browsers I tested (latest Chrome/FF) are you using something else and have you tried to clear your cache yet?

Cheers

Hi there,

You are right, I just cleared my cache, the navigation works pretty well now

Thank you!

Phoenix

Hey Phoenix,

Glad to hear!

Cheers

Hey vietproblog, can you confirm that it works correctly on Safari on the iPhone 7? That’s the only browser allowed for testing on that specific iPhone model via browserstack at the moment

Actually, It doesn’ t work well on Safari on the Iphone 7. you can see it in on my screenshot above.

Hey vietproblog, that’s so strange – I haven’t been able to replicate that on my end. Try adding this into the custom css box in your Salient options panel to sort it for now on your end:

.mobile .off-canvas-menu-container .menu-item > ul.sub-menu { max-height: 0!important; }

.mobile .off-canvas-menu-container .menu-item.open-submenu > ul.sub-menu {
  max-height: 88px!important;
}

Remember to clear your phone browser cache after doing so

Cheers

Hey PhoenixBai, you likely just need to change your permissions for the WP folder/files https://codex.wordpress.org/Changing_File_Permissions your hosting provider probably sets them a little low as an extra precuationary measure for security. If you’re unfamiliar with changing them, you could reach out to them with this in regards

Hi, that link really helped me, thank you!

You’re welcome PhoenixBai

Thanks a lot benlow24!

Unfortunately we’re not personally available for custom freelance work, however you could definitely find someone to help at Envato Studio https://studio.envato.com/

Cheers

I’M JUST TRYING TO TILE THE IMAGES WITHOUT SPACING! WHY ISN’T IT WORKING?

Hey creativecoop,

I’m sorry to hear you’ve gotten stuck looking for answers. In regards to your current issue of the Agency portfolio element not showing without spaces – I would need to see your actual URL to assist since the element should indeed be displaying portfolio items flush if the demo was imported fully without errors.

Thanks epics182,

The only premium plugin that Salient comes with is a custom version of WPBakery page builder – the other plugins Salient provides functionality/styling for a free e.g. WooCommerce/Contact Form7 etc

Cheers

Hey caseyishere, I responded to your email earlier today

Cheers

Hi there, I contacted Envato as suggested but they said that “The ticket system is external. We (Envato) do not have any control over that except the author. You will need to speak with the author directly to see if they can manually create an account which has unlimited support option.” – I’ve emailed you a copy of their email. Could you please create an ongoing supported account for me? Thank you.

Hey caseyishere, that’s incorrect in this case – we use ticksy for our support portal and that system simply checks if the user has a support pack attached to their account. We have no control over overriding that for a specific user – Envato would either need to issue you a support pack on your account or you would need to comment here/via email to get free support

Thanks, although product thumbnails are still showing on the checkout page and the header cart dropdown?

And how to hide Cart button from header until a product added to cart?

Hey exclusive_concepts,

1. add this into the custom css box in your Salient options panel:

.woocommerce-checkout-review-order-table .product-image ,
#header-outer .widget_shopping_cart .cart_list a img { display: none!important; }

Cheers

2. You’d need to change your theme skin from “ascend” to “original” in the Salient options panel > general settings tab

Hey keng007,

Not by default, there’s no option without css to have a fixed BG that like with all the site content scrolling on top of it

Cheers

Hey Andrei, please share your actual URL so I can take a look at what you’re referring to