6422 comments found.
Hi,
switch is also compatible with Jannah theme?
Thanks
Hi wonderdj,
Yes sure, we’ve been provide a switcher plugin for Jannah theme.
Thank you
Perfect… thanks
final question: can I order on the box the posts most popular of the last 24 hours, the last 7 days and the last month?
yes you can. we have that kind of option.
Thank you
I got this message
Fatal error: Call to protected method TGM_Plugin_Activation::do_plugin_install() from context ‘JNews\Dashboard\PluginDashboard’ in /home/storage/a/6e/21/demolayro1/public_html/wp-content/themes/jnews/class/Dashboard/PluginDashboard.php on line 70
Hi leoname,
Can you please post your question into our support forum here http://support.jegtheme.com/forums/forum/jnews/? For further investigation of this issue.
Thank you
just wondering is there an option to change footer logo?
Hi,
Of course, but it depends on your footer. If you are using Footer Builder, you could directly change it in the editor, but if not you could change it in the Widget.
Thank you
Hi, is there any option to set a character limit for post titles?
Hi shovan22,
Unfortunately, at the moment we don’t have that kind of feature. May i know what do you want to achieve by having this option? Maybe i can provide an alternative solution.
Thank you
I want to set a character limit to all post titles appearing in different modules of home page. Like post excerpt. so the home page will look better.
Hi,
You could utilize 3rd party plugin such as “Limit Post Titles” for that.
Thank you
the problem is i have downloaded the update went to the theme folder and uploaded the new update replacing older version, what happened then was disaster …all plugins deactivated, settings are gone, menu are gone, I had to redo tens of days of work again,!!!!! when uploading new version and overriding older one you should not lose theme settings or menus, and the plugins should not be deactivated, this is what happens with all known themes!!!!
Hi,
It is important to create backup before doing any update, as described in theme documentation on how to update theme (we really recommend you to read this if you haven’t yet).
Actually, doing an update (if you do it properly) would not disabling plugins nor remove theme options. It could be because the uploaded in the different folder, so yes the settings would be different because WordPress recognized it as a new theme. Could you confirm the previous and new theme folder is the same?
Thank you
Hello
I work with over 5o themes, this was not the first time I update a theme, there was issue when I replaced the old files with new updated theme…to help you more I am using RTL language wordpress core ..with your RTL theme, it did not create any new folder or replaced the theme name, I am not using child theme!
Hi,
So, you should be aware that creating a backup is a must before doing any update, even thought you not read our documentation?
May I know the exact method you upload the theme? Did you upload it to WordPress Administration panel? Just to be sure, the theme folder was the same. I suggest you to ask your hosting provider if there is any backup created before doing this thing happened.
Thank you
please anyone give solution my question on forum. I did not get a clear answer 4 days 
Hi winpeace,
Our team has been answered your question on our support forum. Kindly you can check it out.
Thank you
Hi winpeace,
Our team has been answered your question on our support forum. Kindly you can check it out. Please note that our time zone is different, see here for detail of our support time: http://support.jegtheme.com/support-policy/
Thank you
How can I add the anchor mobile Google adsense ad?
Thank you
Hi hasstacc,
You can try to setup it on the Customize > JNews : Advertisement Option > Mobile Ads > enable Adsense – Page Level Ads > enable Page Level Anchor Ads
Thank you
how to add the google_ad_channel for Page level anchor ads? is there easier way to ad the page level ad ?
Hi hasstacc,
You can leave it empty because it’s optional for the previous version of Page Level Ads.
Thank you
I really need to know why I have to choose between the regular Related Posts and the inline related posts.
is there a way to use short-code to add inline posts where I want?
Thank you so much for support
Hi hasstacc,
Regular related posts will go at the bottom of the post content. Otherwise, the inline related posts will go inline on the post content. With inline related posts content, we’ve been provided an option to insert the inline related posts on the certain number of paragraph and choose random position option. For more detail you can check all the option on the Customizer > JNews : Single Post Option > Related Post Option.
We add inline related posts feature to extend the engagement time with your audience while promoting your other articles and it will drastically increase page views.
At the moment we don’t have shortcode for inline related post. We will consider adding this feature to further theme update.
Thank you
How can I use the inline and the regular related posts together at the same time?
Hi hasstacc,
Yes you can. You can setup it on the Customizer > JNews : Single Post Option > Related Post Option.
Thank you
How do I stop the sidefeed posts from having a h2 tag?
Hi CityOfHype,
You can try to go edit this file “wp-content/themes/jnews/class/Sidefeed/Sidefeed.php” then find this function “generate_side_feed_content” and you just need to change the h2 tag on the post title (jeg_post_title) with your need.
Thank you
Hello, How can I translate Submit Post page ? 
Hi,
You could use translation plugin such as Polylang, create new translation for “JNews – Frontend Submit” plugin. If you have futher questions, kindly post to our support forum and our support team will be glad to assist you there.
Thank you
Php fatal error: class jnews/accountpage’ not found how do i solve this
Hi victor254,
May i know what the current version of JNews that you use in there? Also, may i know what you did before that problem occurs?
Thank you
am using version one and its after demo import but it was working with that error showing then after like an hour it refused to load images completely
and now pictures arent loading at all
Hi,
Do you use modified theme? Please try update theme and plugins. If the problem persists, we need you to provide System Report from JNews > System Status. Please post to our support forum and our team will gladly assist you there.
Thank you
Hello Jegtheme, I so much love the recent update on your theme. You make my designs easy and super. Please i would like to call your attention to an SEO error in the theme Development. ‘No H1 Tag found’ Please how can i change my post title tag from H2 or H3 to H1. This has really affect my SEO optimization and i need to fix it as soon as possible. Thanks
Hi amooisreal,
Can you please send me the url of the page that you mean above? I will try to check it out on my side.
Thank you
Oh thank you for the reply. https://witness.com.ng. Try and perform an Onpage SEO check and you will discover H1 tag not found.
Hi amooisreal,
Actually, for the homepage with Landing Page template, the page title will disable by default, it’s why their tools can’t find the h1 tag on your homepage. You can try to add an h1 tag and insert your page title or site name then hide it by using CSS code.
Or if you want to change the post title tag, try to go edit this file ”/wp-content/themes/jnews/class/Module/Block/Block_NUMBERBLOCK_View.php” and find “jeg_post_title”.
Thank you
Jegtheme thank you, I have tried everything I could but I didn’t see this particular line wp-content/themes/jnews/class/Module/Block/Block_NUMBERBLOCK_View.php “i think you need to recheck this dir. I spent 2days looking into the source code one after the other. I hope I can get this fix soon. However, you can help me with the particular set of html & css code to insert into my page title. i don’t know much about coding.
Hi,
Change the NUMBER with the actual module number you use. For example, if you want to replace JNews Module 1, so the file that responsible is: Block_1_View.php.
Thank you
As you can see I have already bought your plugin. I would like to know if you guys are aware that your plugin jnews push notification isn’t working?
I have the onesignal plugin working perfectly. But every time I turn ON your plugin the onesignal bell go away and the notifications stops working.
Can you show me a live example from your templates with uses your plugin jnews push notification and is working with the lastest update?
Thanks
I mean bought your theme*
Hi johnkilla,
When you use JNews Push Notification plugin, it will extend the ability of OneSignal plugin. We already make several changes in there and by default, we’ve been replacing the bell icon with a custom element.
You can check the demo right here https://jnews.io/tech/2017/02/10/china-wants-to-control-what-apps-citizens-use-but-will-google-play-ball/ and scroll down to the end of post content.
For more detail about JNews Push Notification, you can check our documentation about it here http://support.jegtheme.com/documentation/desktop-push-notification/
Thank you
Hi guys, thanks for the awesome work you did on V2. The few things that still remain to be imporved for me:
1. Fix the autoload next post problem => giving ability to use every post layouts when autoload is on
2. Regarding Related posts : inline posts are great but I’d prefer to have an option to display related posts or latest possst in a full width content block (without sidebar)
3. It would be great to have an option to add different fullwidth blocks like that at the bottom of the post to avoid bounce (with ajax load option)
Hope you’ll take this into account for next update Thx
Hi yanomis,
Thank for your kind words above.
1. We will consider adding this feature for the further theme update.
2. Can you provide me an example?
3. Can you tell more detail about adding different fullwidth blocks that you mean above?
Thank you
Hi,
For .2, I meant something like that : http://goodlife.fuelthemes.net/2015/10/30/burning-man-2015-fire-tetris-and-a-hacked-boeing-747/ => it’s a good way to seperate each autoload post
For .3 : http://theme.weartstudio.eu/stuffpost/djis-new-foldable-drone-is-coming-and-we-just-learned-almost-everything-about-it/ (+ a load more are infinite laod option for each block)
Thanks again fro your work
Hi yanomis,
Thank’s for your info. We will take a look at this thing and consider adding this feature for the further theme update.
Thank you
Hi,
how to enable/disable sidefeed on certain page only? I want to enable sidefeed on homepage but on some pages like contact us, about us, I want to turn off the sidefeed. Please advise
Hi zulhelminasir,
Please try to enable Disable Sidefeed on Page option on the Customize > JNews : Layout, Color & Scheme > Sidefeed Setting
Thank you
Hi, but this will disable the sidefeed on homepage as well right? I just want to turn off the sidefeed on certain page. the homepage still on
Hi zulhelminasir,
Please try to add this code below into “functions.php” file:
add_filter('theme_mod_jnews_sidefeed_enable', function($flag)
{
if ( ! is_home() && ! is_front_page() )
{
$flag = false;
}
return $flag;
});
You may need to use JNews Child theme to avoid losing all the changes that you made when doing theme update.
Thank you
Hi could you add payments to font end post submission via connecting this plugin with woocomerce. You could buy one, 3, 10, and monthly fee for adding press release / company news?
Hi,
Actually, it is already compatible with WooCommerce as you can see from our demo here: https://jnews.io/business/submission-plan/
Thank you
Hello, Where can I edit this position in menu (My Account) and title? -> http://oi64.tinypic.com/wvzx3m.jpg – which file?
Hi,
The file located at: “jnews/fragment/account/account-page.php”. But we highly recommend using a child theme for customizing file instead of editing theme directly.
Thank you
Hmm, but where can I change the display name?
Hi FOMFNY,
At the moment you need to install Loco Translate plugin to doing translation. In this case you need to translate JNews theme and JNews Frontend Submit plugin. For complete information you can check our documentation here http://support.jegtheme.com/documentation/frontend-translation/
Thank you
Still… I can’t find “My Post”, “Disliked post”, “Liked post” and button “Submit post”. Check: http://oi67.tinypic.com/2n1tjc2.jpg
Hi FOMFNY,
For “My Post” and “Submit Post” you need to translate JNews Frontend Submit plugin. For “Liked Post” and “Disliked Post” you need to translate JNews Like plugin.
Thank you
hello we find all the links sent to google releases invalid invalid AMP page
Hi subitoweb,
Did you mean for testing Google AMP Validator? In this case, can you provide me the page URL that you use for testing?
Thank you
Of course, I use the google amp validator
https://search.google.com/test/ampon each url of the site it detects AMP but if I do the verification test is reported invalid AMP report
for example a url of my site https://www.newsrss24.com/it/71507/notizie/toronto-il-killer-e-un-folle-per-fermarlo-non-sono-stati-sparati-colpi-anne -marie-victim-Italian-Canadian /
but this error on the google webmaster dasboard where the site indexing and sitemap status occurs shows the total invalid AMP url.
Hi subitoweb,
I notice there’re two errors on the AMP page.
The first error comes from the network menu because the image not using valid markup. Do you use a multilanguage plugin in there?
The second error comes from the ads. It seems you’re using custom ads option. For AMP auto ads, you can use Google Auto Advertisement option instead, so you don’t need to insert AMP auto ads markup into other ads slot.
Thank you
I check these suggestions, thank you very much for the support.
Hello, thanks solved, I have modified the settings as you were reporting and now AMP is validated ok. Thank you so much for the support, good work
Thanks for your compliment subitoweb, glad to hear that.
Regards
Hello.
How to update my 1.0 JNews to 2.0 without loosing customised child theme?
Hi,
If you already using child theme, just update the parent theme (jnews) and the required plugins as well. You are safe to update, but it’s always good to have a backup before doing any update.
Thank you
Hey, purchased the item… can’t generate token to activate theme
Hi xploitclot,
Please make sure if you have been login using the account that purchased JNews when generating the token. Also, you can check our documentation here about theme activation http://support.jegtheme.com/documentation/activate-license/
Thank you
I have gone through the process, the issue here is that the envato create token page does not stop loading… if you will go through the process on my behalf i can provide you login details
Hi,
I just tried generating token and it is work just fine. Under the ‘Permissions Needed’ section, please ensure the following checkboxes are checked: - View Your Envato Account Username - Download Your Purchased Items - List Purchases You’ve Made - Verify Purchases You’ve Made
Yes, we could help but it require us to login with your account. If its okay, you could send us the login detail by email here: https://themeforest.net/user/jegtheme
IMPORTANT: Creating token is on Envato server, not ours. So, if you still getting trouble generating a token, kindly contact Envato support to sort this thing up.
Thank you