214 comments found.
Hi there! I have 2 issues with this theme i just bought.
1. When editing in general settins, everytime i save the changes, it sends me to a text page, no the same i was editing.
2. Is it possible to use one of the pages in the Artist section as a homepage. I have it right now as a link, but i dodn´t know how to make it work as my homepage.
Thanks in advance
Hi there,
1. Please contact me to alexandre.dubois@irontemplates.mail.intercom.io. Please provide the login credential to the wp-admin.
2. No. Wordpress doesnt allow to select a post or custom post as the homepage. I think the best way for you is to change the hompage url is in the htaccess file. You have to make your own search about this. This is a bit beyond the scope of our support.
Thank you
Alexandre
Hello,
We love the theme! Very exited to customise it for our client. I was wondering is it possible to change the permalink of ‘artist’ in www.yourdomain.com/artist/Dj chills to another name such as ‘discover’ or ‘portfolio’.
We’ve obtained your theme through envato elements.
in advance, thanks for your help!
Octa Creative
Hi there,
Here our documentation about how to change harcoded text from our theme https://irontemplates.ticksy.com/article/12244/ This will works for the artist slug name. You have to use the pot file form the plugin soundrise-music. When it is done, please go to wp-admin>setting>permalink and save again to regenarate all permalinks.
Thank you
Alexandre
Hello there what’s the differences between SoundRise and Chroma themes ? witch the best with multilingual ? Thxs for your help .c
Hi there,
They are both built on the same framework. Soundrise is designed for multi-artist (label, artist agency) and Croma for single artist or band.
please take a look here: https://d.pr/i/gqg0fbAll our themes are very flexible and can be used for several types of application. Depending your needs, you can customize almost everything from the colours, menus, logos, contents. It’s truly flexible and possibilities are infinite. What I strongly recommend is that you check which look and feel you like the most by selecting your favourite theme’s demos you’ve seen on our website. Each modules, widgets and elements are interchangeable!
The best way to get started with our theme is to import the demo. Install the theme and its required plugins, then go to WP-Admin > Tools > Demo Content Install and you will see there all the demos available. Choose your favorite. Then you will only have to change the images, texts and color by your own assets.
Take note that when you import the demo, this completely swipe your actual content by the demo’s one. It’s often the best way to get started.
Also, our theme is powered by WPBakery Page Builder. It’s a premium plugin (worth $34) which we have included for free in our theme that allows you to build your layout using a drag and drop editor. So to add modules to your homepage, you simply add new modules and drag and drop where you want them. It’s pretty easy but it requires a little learning curve. Here’s a breakdown of the coolest features of WPBakery Page Builder: https://wpbakery.com/features/
In addition, we have included another premium and powerful plugin called Essential Grid (worth $26 but free with our theme) which allows you to display various content formats in a highly customizable grid. Possible applications range from albums and discographies, blogs, photos and videos galleries, WooCommerce products and social media streams. You can see some usage exemple here: https://essential.themepunch.com/
Finally, our theme comes also with Revolution Slider (worth $25 but free with our theme) to manage and make unique sliders or hero banners at the top of your pages. More infos about Revolution Slider: https://revolution.themepunch.com/ Thanks
perfect – Thxs
Does the template have One click import Demo ?
Yes. Soundrise come with the iron-demo-importer plugin who make the importation very easy.
Alexandre
Hello congratulations for your spectacular work, I have a problem. Why when I install the theme, all the contents of the main page appear duplicated ?
Hi there,
Umm could you please open a support ticket at support.irontemplates.com and provide us access to your WP-Admin and our support team will assist you
Thanks
Maxime
Yesterday there has been an unannounced update on the Instagram team, which caused the Essential Grid’s Instagram Feed plugin to stop working.
We bring you our most sincere apologies for this situation! We totally understand how inconvenient this is, and we totally relate to any frustration and disappointment it might cause. Our development team is in contact with the Essential Grid and Instagram developpers to find a fix that we’re going to implement shortly. We will do our best to release a fix within the next 24hours but once again, we’re dependent from the Instagram team for now.
Stay tuned.Please, do not hesitate to contact us for any concerns, even if your support has expired! Every message will be answered.
Hello, I’m interested in the vice theme but I’m need a header slider. Is the default layout as is http://irontemplates.com/demos/?theme=Vice, or can you inject a slider? Curious for purchase.
Hi there. You can use revolution slider for your header if it’s what you mean?
Thanks
Maxime
Is that an extra plugin?
No, its bundled with our theme 
Instagram feed issue. I have tried 2 different plugins and both had the same issue. The feed will not show up until you refresh the page. The console shows no js errors. Please help
Hi there,
Could you please go to www.irontemplates.com and have a live chat with you so you can provide us access to your wp-admin ? We will gladly check the issue for you and resolve it asap.
Thanks,
maxime
Hello IronTemplates Team
Your themes are looking awesome. After bumped into your previews today I am really considering buying my next themes from you. I have one favourite theme developper team on envato, especially because their support is fantastic, fast and competent. As I see your reaction time on the comment platform is also very fast.
Before purchasing I have some questions: • why is your last update in November 2017 (are updates planed)
• is it possible to have a PLAY|DOWNLOAD site like on the start page «LOWTEMPO»: http://irontemplates.com/demos/?theme=Lowtempo
• is it possible to have a parallax wrapper like on the start page «CAPITAL»: http://irontemplates.com/demos/?theme=Capital
• is it possible to have a parallax unsharpen effect like on the start page «DARK»: http://irontemplates.com/demos/?theme=Dark
• is there a possibility to have some shop icons visible at the top of the page, such as purchased items, cart.
Thank you in advance for your time.
Looking forward hearing from you.
sincerely
Hi Nicearth, Yeah, our support is one of our top priority. We have also setup a live chat where you can discuss with us during the business hours.
To make it short, the answers are Yes to all your questions.
Have a nice day,
Maxime
Hiya great looking theme , I’ve narrowed my search down to three ! I really want the site to look as organic as possible , but work really well etc , is it fairly easy to change the page names and titles text with pictured text ? i.e. so they can appear written or drawn by hand ? would that translate/resize still to different devices ? Or am i making things really difficult . Thank you very much .All the best x
Hi there,
Thanks so much.
We do support almost all google font you’ll find here: https://fonts.google.com/ so feel free to change the font by your own.
Thank you,
Maxime
Hi, I’m interested in the theme. it is possible to change the lightbox or update the fancybox to version 3? Thanks
Hi there,
Which lightbox are you referring to?
Thanks
Maxime
Hi! For example the video gallery lightbox. Would it be possible to change that?
Hi,
We will check into this. But you have 2 several options at this time: 1) You can set the click to redirect the user into a single video page (instead of a lightbox). 2) You can set the click to replace the thumbnail by the video so no lightbox will be shown. 3) You can use Essential Grid plugin (which is included in our theme) that make your video grids. Here is one sample: https://essential.themepunch.com/media-grid-taft/
Thanks
Maxime
Thank you very much! The last one, I have seen in the demo that the single video page has the footer and the menu. Its possible to hide them?
yes, you can hide them using custom css to hide them.
Hello,
On the “playlist” page, it mentions the name of the artist (obviously) but I find it disappointing that it does not possible to link back to the page of the artist when you place your mouse on the name of the artist.. Is it possible to change that ?
Many thanks!
Hi there,
I totally agree with you. Good point. I m adding this on our road map.
Alexandre
Hello,
I changed the main color in the “look and feel” menu but the color remains the same. what can I do ?
It’s OK now. the problem was IE not updating my changes!
Hi, almost finish building my site with this awesome theme! Thanks.
How can I embed one of my playlist on another page ?
In my case, I’m selling vinyls with woo-commerce so I’d liek to have te related playlist on the product page. Would be awesome!
Greetings,
Eddy
Hi Eddy !
I don’t quiet understand the question, im so sorry. You would like to put some audio track into your woocommerce right ? This can be a little bit tricky. Could you please open a support ticket at http://support.irontemplates.com and provide us access to your wp-admin and we will try to guide you in the right direction.
Thanks
Max
Hello
I use WPML for multilingual content. The translation of footer content in your post type Blocks is not visible in the front-end.
It is seen in the original language in spanish and english.
Thank you
Hi there,
The footer translation should be visible. please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.
Alexandre
When you disable the post date in the theme settings, it still displays the post date on the single post: (disabled via Show post date in post archive and single posts) – any ideas?
Also, is it possible to change the playlist slug, there were backend options for several others but not playlists.
Thank you!
same question for the artist slug – thanks!
Hi Sharif,
The post date display option should work. If you provide a login credential to alexandre.dubois@irontemplates.mail.intercom.io, I will take a look.
You can edit the playlist slug to wp-admin>soundrise-music>discography
But soundrise doesnt have the same option for the artist slug.
Alexandre
Hi, Excellent theme ! How can I make the store links open in a new page (target blank) on the releases pages ?
Thanks
Hi there,
Please go to wp-admin>soundrise>custom js/css add this code in the custom JS field (not the custom css field).
$(’.store-list a’).attr(‘target’, ‘_blank’);
Thank you
Alexandre
Thanks!
Hi! Is the theme compatible with WPML, Qtranslate and other translate plugins? Thank you.
Hi there,
Soundrise is tested with WPML and Polylang. I know some of our customers have used Qtranslate but I cant garantee is worked at 100%.
Thank you
Alexandre
Pre-Sales Question
I see that the theme includes Woocommerce but none of the demo have a shop page in the theme.
Will the woocommerce shop pages be styled like the theme design?
Hi there,
Please check back the demos now, we have added the WooCommerce demo.
Thanks !
Maxime
It’s possible choose which artist goes to the homepage?
Thanks
Hi there,
You can select a specific artist on all widgets who display custom post. So yes you can built your home page for a specific artist. I hope I have answered your question.
Thank you.
Alexandre
I’m not sure to understand. I go in homepage, edit Essential Grid (Alias: artist-block-homepage) and I don’t understand how seletion some artist.
Thanks
I didnt have understand well. The Artist-block grid displays artist post from the category ”Featured on the Homepage”. So you have to add this category on all artists you want to display.
Alexandre
My actual problem is that Artist-block grid displaying all artists with “featured-on-homepage” category or without.
Please go to wp-admin>Ess. Grid Edit the Artist-block grid Click on the source tab Select “Featured on homepage” as post category. And save.
If the issue still persists, please provide me your login credential to alexandre.dubois@irontemplates.mail.intercom.io.
Thank you,
Alexandre
Essential grid seem to work properly by “Editor / Preview” But homepage don’t work. I send you all info by mail
Thanks