28308 comments found.
hello there,
i need to change my portfolio post background color and also want to change the header become transparant, can you give me the solution how to change it ?
Hi,
Can you please open a support ticket from here? So we can take a look.
Please help me. i have tried everything. I have been trying to figure this out for over 4 days. I have compared backups and tried to see what has changed, but cannot figure it out.
All of a sudden, when in the My Account Dashboard, there is a button missing a Logout link (I believe) and then on the left, there is another blank button that matches the same URL as the Logout button below it.
So both on the left are the same URL and the one on the main Dashboard has a similar URL.
I have checked all the Endpoints and all of the WC Settings for Accounts….
Hi,
Can you please open a support ticket from here? So we can take a look.
Is it anyhow possible to add “View cart” link to the message ”...has been added to your cart.”? In mobile view the shopping cart link is out of screen. I posted a sample here – https://i.imgur.com/qq0a20e.png
I have seen that some themes have “view cart” button or link next to the message for better UX purposes. Really looking forward to find solution for this.
Similar sample I found here, there is “view cart” link next to success message – https://wordpressdeveloperonline.com/change-has-been-added-to-your-cart-woocommerce-default-message-wordpress/
Hi,
I put that on our todo list. Thanks for the feedback 
how can I make the product page like this? https://bit.ly/2JzbcPi thanks!
Hi there,
Using the custom product page layout, you can be able to design your product page as in the example https://docs.uxthemes.com/article/245-how-to-create-a-custom-product-page
With the push by browsers for secure websites (SSL / https) I’m surprised you are hard coding http links in your theme.
I know there is a plugin that will sort it but that’s not solving the problem as it may cause other problems with other plugins e.g. FacetWP – https://github.com/semperfiwebdesign/all-in-one-seo-pack/issues/1121
Do you have plans to clean up your code in the near future?
Whoops – solved!
Awesome
Hi I use uber menu, but mobile version shows 2 menu, how can I make mobile menu in flatsome invisible. Please share if you have css code
Hi there,
You can remove the mobile menu from the header using the header builder, please see this tutorial on how to achieve this https://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder
Hi, can I move category description between products and footers? that mean move the category description like this https://bit.ly/2HwZg42 Thanks!
Hi Ben,
To have your category descriptions displayed below the products, place the description in the bottom content section in WP-Admin > Products > Categories > Edit Category
Actually, theme authors, you guys need to be more prompt with responding to comments. It states ‘up to 1 business day’, but clearly this isn’t the case with my 3-day-old questions. I’m disappointed and not sure if your support will be just as sluggish.
Hi there,
Apologies for the delay. eWe have responded to your queries.
Is there any option to disable “LOGIN WITH FACEBOOK” button on Flatsome theme?
Hi there,
To disable Login With Facebook, please disable the Nextend Social Login Button In WP-Admin > Plugins.
Hi many have requested a setting to change the breakpoints, do you plan on implementing this soon? That’s the main thing preventing us changing to Flatsome. Another possible easier option would be to allow a break point range to be set for blocks so users can create different blocks for different resolutions?
Can you tweak the sticky header so it only appears when scrolling back up? I want Flatsome please add the breakpoints lol! It seems to look and work great by the way.
Is it buy the theme, 6 months support and updates for life? Cheers
Hi there,
Please upvote for this feature here https://uxthemes.canny.io/flatsome/p/change-breakpoints-for-different-devices. In regards to the responsive blocks, please see our responsive options https://docs.uxthemes.com/article/187-ux-builder-how-to-work-with-responsive-options
I’m afraid we do not have such an option for the sticky header.
Yes When you buy the theme you get 6 months support and Free updates for life.
Mate you can’t expect people to register an account to request a feature, keep a tally yourself from comments and update the total?
As far as I understand your responsive options still get locked to the same breakpoints so the current responsive features are far from ideal! I’ve seen all of your videos and documentation. Have you got a demo admin to test anywhere? Thanks
Hey Equisitors it seems as your problem comes from server part, and if you want to bypass it than add the code below to your .htaccess but some tweaking maybe needed…
Header always set Access-Control-Allow-Origin: "*"
For extra info check this website: https://www.ipragmatech.com/enable-cors-using-htaccess/
Be very careful with the rest of the code shown in the link, can leave your server insecure.
To be more specific to your problem use/try:
Header always set Access-Control-Allow-Origin: "http://staging1.robbostackle.com"
Hi Support, I have been having problem with the UX Builder not loading for new builds. Editing a preexisting page/block works fine but creating a new one does not.
Before you send me the link you send to everyone else my limits and already set far higher than the link suggests and I am getting the following console error;
Uncaught DOMException: Failed to read the ‘contentDocument’ property from ‘HTMLIFrameElement’: Blocked a frame with origin “http://staging1.robbostackle.com” from accessing a cross-origin frame.
At this moment every plugin is off (staging site) so its not a plugin issue. If you could point me in the right direction that would be great.
Cheers,
Hi there,
Seems like the iFrame is being requested from a different origin than your site. Please see this guide on how to resolve the issue https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
Hi,
Ill start off my saying amazing theme! I do have one problem. I started using the video banners, very cool by the way. My site is http://michaelelderlawyer.com/ I want the video to auto play. Right now, there is a still of the video when you go to the site and once you click on the banner somewhere, that is when the video starts to play. I want it to play automatically wen you go to the site. how can i do that? thanks
Hi there,
I have checked out your site http://michaelelderlawyer.com/ and you are in maintenance mode. Please shoot an email via support and we’ll check it out.
Hey can you guys please help?? this error seems to come from your template
CRITICAL Uncaught Error: Call to undefined function wc_print_notices() in /home/public_html/xxxxxxxx/wp-content/themes/flatsome/woocommerce/myaccount/form-login.php:16
Stack trace:
#0 /home/public_html/xxxxxxx/wp-includes/template.php(690): require()
#1 /home/public_html/xxxxxxx/wp-content/plugins/woocommerce/includes/wc-core-functions.php(180): load_template('/home/xxxxxxx/...', false)
#2 /home/public_html/xxxxxxx/wp-content/themes/flatsome/inc/woocommerce/structure-wc-global.php(353): wc_get_template_part('myaccount/form-...')
#3 /home/public_html/xxxxxxx/wp-includes/class-wp-hook.php(286): flatsome_account_login_lightbox('')
#4 /home/public_html/xxxxxxx/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
#5 /home/public_html/xxxxxxx/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#6 /home/public_html/xxxxxxx/wp-includes/general-template.php(2630): do_action('wp_footer')
this error is going on for some time now and my error log file is becoming huge, please help me fix this
Hi there,
Please shoot an email via support and we’ll look into the issue.
Hi, I extended support recently but I am still denied access within Wordpress. I emailed the author too, hope you can help soon.
Hi there,
Please elaborate on the issue in an email via support and we’ll look into the issue.
Hi, I extended support recently but I am still denied access within Wordpress. I emailed the author too, hope you can help soon.
Hi there,
Please elaborate on the issue in an email via support and we’ll look into the issue.
Hi there,
Please go to Theme Options > Shop > Product Catalog > Header and activate show title. This will display the category title with the H1 tag. The Breadcrumbs will be unchanged.
Would you be able to provide guidance for Flatsome Version: 2.8.5? That;s what we currently have running and are not ready to update quite yet. Thanks!
woocommerce product display image sizes is not showing with your theme!!!if you go to woocommerce settings under products, there is no option to setup image size
Hi there, sorry for the trouble.
Please ensure that you are running the latest Flatsome theme 3.5.3 https://docs.uxthemes.com/article/77-how-do-i-update-the-theme
How can I adjust the columns at checkout page? at the moment, the right hand column is too large.
Hi there,
You can use CSS to achieve this, try this CSS
@media (min-width: 64em){
.checkout.woocommerce-checkout .row .large-7{
max-width: 65%;
flex-basis: 65%;
}
.checkout.woocommerce-checkout .row .large-5{
max-width: 35%;
flex-basis: 35%;
}
}
That doesn’t target it correctly, so no effect. I got it with ”.woocommerce.row .large-7”
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