155 comments found.
Hi,
I purchased this theme two months ago. I have set up my website, but I have few issues.
1. Could you please tell me where can I set product image resolution? I want them to be 380×570 (this is the resolution of the photos I have). Currently, the images are cropped Please see the following image: https://ibb.co/iF2vwy 2. Mini cart widget is not working. I can’t set the url of the shop page and it won’t set it automatically. How can I get it to work?
Thank you in advance, Igor
Hi,
You can contact roadthemez(at)gmail.com. Our team will check and help you
Hi, I want to layout the posts of a certain category like the layout of latest post, how do I do?
Hi,
You can contact roadthemez(at)gmail.com. Our team will check and help you
Hi, I have an issue with YITH WooCommerce Catalog Mode plugin. I have installed and activated it yet the shop is still showing the prices, any idea what else I need to change? It seems with other themes it just works
Hi,
You can contact roadthemez(at)gmail.com. Our team will check and help you
how to change currency symbol?
Hi,
You can contact roadthemez(at)gmail.com. Our team will check and help you
Hi my website sticky header is not working.
Hi,
You can contact roadthemez(at)gmail.com. Our team will check and help you
hi ftp details sent and no one reply. another question is how can i change the color of .main-container .title-breadcrumb i tried to do it on the global1 css but it not working. after i change the code and save when i open it again it come back to default
Sorry this delay. We have a holiday. We will help you later
Where to define Facebook Like Box ID on Blog page?
Hi, You can define ID of facebook in the Widget (https://prnt.sc/jkglmy) and go to Blog Sidebar tab. Kind regards, RT Team
Hi is there any update cos my theme don’t display products properly anymore. I do not know why?
Hi,
You can contact roadthemez(at)gmail.com. Our team will check and help you
Hi,
You can contact roadthemez(at)gmail.com. Our team will check and help you
I created a topic at your forum for support. Need to know how to show the variable pricing. LOW to HIGH price, so customers are not confused.
http://roadthemes.com/forums/topic/organica-woocommerce-variable-pricing/Hi,
You can check and follow your ticket.
Just wanted to check in. Nothing has happened yet and no reply. I updated the ticket as well.
We’re checking your ticket
Theme=> option is not available for me in admin, the tab is just not there, I installed according to documentation.
Hi,
You can contact roadthemez(at)gmail.com. Our team will help you.
Hey there, presales question. Do you offer demo content and is it possible to install it automatically? Thanks
Hi,
You can install demo content. If you need we can do it for you
Hello,
This is a pre-purchase question. Does this theme allow changing the main colour from green to some other colour, for example blue? I essentially want to know if you are providing jpg / png images for sliders buttons, etc. in colours other than green.
Hi, You can change color if you want. We will provide png images for slider buttons. If you need help you can contact us. We will help you
I want the main theme colour to be blue. So I would need the different images/buttons that are in green to be in blue. Such as the cart image, all different slider buttons, up arrow button, Add to Cart buttons, etc.
Can I provide you a colour code of which I need the images in after I do the purchase, and you send me the images?
If you need help you can contact roadthemez(at)gmail.com. Our team will help you
Hi, I am purchasing the theme. I will contact your team at the above email address in order to get images in blue instead of the green ones. Thanks.
You can wait and check your email. We will help you
Hi, where can I find option “filter by price”? Thank you
Hi, You login admin > Appearance >> widget https://prnt.sc/iuld3n
there is no logo option on General ? help me please
How can we update the slider revolution that come together with the package?
Hi,
You can contact roadthemez(at)gmail.com. We will help you
I can’t seem to figure out the Read More button on posts. I tried <!-more-> . But still post is showing full post on home page
Hi,
In admin, choose the home page and edit with visual composer. Edit the excerpt length like here: http://prntscr.com/imx52p
I found the problem. It seems like the Post Widget on home page doesn’t support Cyrillic characters. My store is on Cyrillic. When I write post on english, excerpt length works. But not on cyrillic posts. Please fix it on next update
Hi,
You can contact roadthemez(at)gmail.com. We will help you
Hi, I would like to request a refund. I already wrote to you via your contact form in your website, but I didn’t get a response yet. Thanks.
Hi,
You can contact roadthemez(at)gmail.com. We will help you.
Tengo varios dias intentando instalar el tema y solo me muestra error después de cargar y no instala nada, solicito un reembolso.
o brindame algun solución por que no se logra instalar.
Hi,
You can contact roadthemez(at)gmail.com. Our team will help you
Do I have to buy the WPBakery to change the logo and sticky header logo?
Hi,
You can contact roadthemez(at)gmail.com. Our team will help you
When try to install demo files I get following error: 405 Not Allowed
nginx/1.12.2
You can contact roadthemez(at)gmail.com. We will check and help you
Thank you for your reply. It’s been solved. I have another question. Can make a multi language?
You can use multi language https://wpml.org/
