22360 comments found.
Hi AJ.
Could you please help me with a strange behaviour i am having with Slider Revolution? Here (https://hcapital.cupido.pt/) you can see that the slider behaves as it should – fullscreen. When in mobile, there is a gap at the top and bottom of the slideshow and i cannot understand why. I cannot see this when using mobile view with my browser’s developer tools or if i manually make the window smaller – only using an actual mobile phone.
Any idea which could help me sort this problem is most welcome.
Thanks once more, AJ.
Hi,
I was able to recreate the issue as well but it’s very weird and I can’t see where it’s coming from even when connecting the phone to my iMac to check in the dev console.
I do see your slider is inside a full-height page builder row. I would recommend not doing that. Keep the row normal and set the slider to full-height (the row will stretch itself as needed). I think the full-height on the row is creating some conflict with the stretched slider.
Also you can insert the slider into the page settings instead of the builder so the page has less code on it – https://wpexplorer-themes.com/total/docs/adding-sliders-top-pages/ (method 1)
- AJ
Hi AJ. I can’t thank you enough, really.
I took your advice and set the row with its default values: no full-height and no streching. All is well now.
Again, thank you for the support you give your costumers. I wish all were like this.
Oh and, as usual, i keep using your theme for almost 100% of my projects, lately. All the best.
Great, I’m glad it was a simple fix!
Always happy to help
And thank you for the purchases!
- AJ
When i de-select Next & Previous Links for Blog > Single, they stop showing on default post pages, BUT still show up on custom post type post pages. Is there an easy way to stop this from happening?
Hi,
How are you adding your custom post types? If you are using the Post Types UI plugin there are built-in settings to hide them – https://wpexplorer-themes.com/total/docs/adding-custom-post-types/
If not you can always use the core filter to show/hide it as needed via your child theme’s functions.php file. Example: https://wpexplorer-themes.com/total/snippets/disable-next-previous-post-links/
- AJ
ps: The theme is at a lower price right now if you wanted to renew your support or grab a new license 
Hi AJ, Thanks so much for your continuous help. I know Slider Revolution is added to the theme but I am not sure if that means if I have the purchase code coz everytime I wanna add a premium template, it asks for a purchase code. There are really cool templates that I would like to add to my upcoming website and I am not sure if I would get them for free coz I have already Total. I would like to get more details on this. Thank you
Hey there,
Unfortunately the “premium” templates are basically premium addons so they can’t be included with bundled products, it’s against the extended license. So you would have to purchase your own license to get full access to the premium addons (also includes some other stuff like auto updates and some extensions)
That said, there is a bunch of awesome slider templates for free here – https://revolution.themepunch.com/free-slider-exchange/ – you may find something good there.
- AJ
please erase
Unfortunately I can’t erase comments, but if you do have any questions do let me know, we are here to help!
Hi AJ,
Spent half the night reading stuff on the wpexplorer website. Not cool, AJ, not cool at all… Way too much good stuff on there.
I added some local scroll IDs and links. Great feature that works really smoothly. Love it.
Would you please take a look at http://therussiantrilogy.com/the-blood-archive/. Have a look at the book synopsis. You will see that the book mock-up is way down (goes beyond the bottom of the text on he right). This doesn’t happen on the other book pages, simply because the text is longer and wraps nicely.
Now, I could reduce the size of the mock-ups, but before I do that, I want to understand if I have any other manner of control. I would rather not shrink the book mock-up because the size fits well in the other two book pages.
I notice that although there doesn’t seem to be much whitespace around the pic. As far as I remember, it’s a transparent png I trimmed in Photoshop. But even with minimal whitespace, I do not seem to be able to “drag” the mock-up pic higher in the text block. Its location, once it’s right-aligned, cannot shift up.
Are there any options that would allow me to place the picture more freely in the text element (i.e. shifting it up) or do I have to do it the hard way?
Thanks a lot.
Chris
Chris,
Ha, I’m glad to hear that! Don’t forget to subscribe to the newsletter we only send out 1 newsletter a week and we sometimes do giveaways, freebies or announce discounts.
Regarding synopsis…
The best thing for you to do would be to create a dynamic template for these style pages – https://www.youtube.com/watch?v=eGYuBjqkj8Q
I would even recommend adding a new Post Type named “Books” for this as well so you can manage your books separately from standard pages – https://wpexplorer-themes.com/total/docs/adding-custom-post-types/
When you build your template you could use 2 columns and have a text block with the post content on the left then a second column for the book on the right. This way you don’t have to insert the book picture into the text block and you can use the “Post Media” module in Total and set your book cover as the featured image so it displays automatically.
And you can use custom fields – https://www.advancedcustomfields.com/ – for dynamic content like the buttons at the top – https://wpexplorer-themes.com/total/docs/advanced-custom-fields-shortcode/
Of course this is my recommendation if you are adding a lot of books. If you are only adding a few then don’t change anything, just insert the image higher up, right now you are inserting it after the date, instead insert it at the very top of your text block.
- AJ
It’s only for 3 books, but I wasn’t aware I could insert it above the text. I’ll try that.
That said, it is the third time I come across CPTs and custom fields as better structured alternatives, so I really need to get to grips with that. I’ll go and read all the above and try to figure things out.
Thanks a lot AJ
Hello AJ, is there a class for a message box so that it does not stretch to available width but rather limits it’s width to the text contained within, much like how a button behaves; the more thext on the button the wider it gets. Thank you
Hi,
Are you looking to insert a message box using the page builder or in your standard text blocks when not using the builder? Also what sort of design are you looking at (replicating the message box module design or something custom?).
Of course it’s very easy to do, I just need a bit more info so I can give you my best recommendation.
- AJ
Hello AJ, sorry for late reply. I’m using the builder and basically I want to add a messagebox to ,an existing row but I don’t want it to get as wide as the row but rather “fit” the contents. I can send you an screenshot via pm if not clear. Thank you
Hi,
You can add this CSS to your site to make the message boxes behave as inline blocks (stretch as content is added):
body .vc_message_box { display: inline-block; width: auto; }
Adding CSS: http://wpexplorer-themes.com/total/docs/making-css-edits/
Setting an item to inline-block will make it left aligned by default so if you want to center it you can apply the WordPress “textcenter” class to it’s containing row or column like this – https://cl.ly/rajP
- AJ
Works like a charm! Thank you!
Actually I did not want it for all message boxes so I created a separate class for it; would be a nice feature for you to add by default.
Because the message box is a core WPBakery module I don’t really like adding custom settings to these as they are harder to manage with future plugin updates. But I would be willing to add my own message box module for Total if you have any inspiration for the design let me know 
- AJ
Hi there
is there any way to make the testimonials Rich Snippets/Structured Data compatible?
Thanks in advance
Al
Hi,
It would be possible to add code for this, however, because the testimonials post type are intended as testimonials for the entire website, are not a specific product and are not user submitted it would be seeing as spam and you can get banned from Google. Rich Snippets for testimonials must be user submitted, they must be assigned to a specific product, they should be time stamped..etc.
If you are only showing your testimonials on a specific page and they are intended for a specific product/service (like your website) you may be ok and I can provide you with the code you can add to your child theme for this. But you’ll need to share the site URL so I can see how the testimonials are being used on the site.
- AJ
Hi,
there’s a problem with the German translation. In the”.po file” it is translated. But it’s English on the blog. Where can I change this? http://bit.ly/2HLlZ8G
Best regards
Hi,
one more question. Where can I align an image in the blog on the left? http://bit.ly/2HLiHSCThanks in advance
Hi,
- The related posts heading is an option in the Customizer at Appearance > Customize > Blog > Single. If you leave the setting empty in the Customizer it will pull the value from the .po file if not it will show the defined value.
- By default the images are centered but you can add this CSS to your site to move it:
body .entry-media { text-align: left; }
- AJ
Hello AJ,
I’m using a Portfolio Grid where images open in iLightbox videos from the portfolio items oEmbed field.
Could this be done with Portfolio Carousel (or Post Type Carousel), instead of opening in iLightbox the items’ feature image ?
And in these modules, can the “post count” setting be set to “-1” so that the carousel displays all items ?
Michel
Hi Michel,
It looks like the post types carousel module doesn’t currently support video in lightbox but I can update the file (good idea). Do you want me to send you the updated file when ready to test?
Yes, you can set the post count to -1 for any of the Total modules.
- AJ
Thank you, AJ.
Yes, I’d be glad to test when ready (no rush for me).
Michel
Hi Michel,
I’m having a hard time with this because of the way carousels work and the default gallery style lightbox. I’ve spent a few hours on it already and really want to get the update out before the weekend, so I’m keeping my progress and will get back to this over weekend and see what I can do.
- AJ
AJ, please don’t rush at all for me, I can absolutely wait ! 
There are padding-bottom on mobile on home, category and page when use Vertical (fixed) share because of the class below.
@media only screen and (max-width: 959px) { body.wpex-share-p-vertical.wpex-docready{ padding-bottom: 38px; } }
Anyway I have fixed it.
Hi,
The issue should have been fixed in the last update, is everything up to date?
- AJ
Yes It is v4.6.1
Ok, I’ll take another look I didn’t see any issue myself. The padding should only be added if the social sharing is visible – if you perhaps hide the social sharing on mobile then there could be extra space where the share would normally go.
Yes the social is visible on single post but as it not use on Homepage, category page and other pages, it left the white space at the bottom padding 30px. I fix it with the code below.
@media only screen and (max-width: 959px) { .home.wpex-share-p-vertical.wpex-docready, .page.wpex-share-p-vertical.wpex-docready, .category.wpex-share-p-vertical.wpex-docready{ padding-bottom: 0px; } }
The theme has a function wpex_has_social_share() so the “wpex-share-p-vertical” class shouldn’t even be added on pages where the social is disabled. However, it does look like it has a small bug which I am fixing right now. A new theme update will be coming shortly – https://wpexplorer-themes.com/total/upcoming-update-changelog/
Thanks for the heads up!
- AJ
You’re welcome.
P.s. New WPExplorer look great! You must have been busy 
Thanks 
ps: If you ever want to guest post the offer still stands!
Possible bug report:
The Single Image module that is part of the Total Theme appears to have a bug with the captions now. Via some update, the caption is not clickable anymore. Was this intended? It’s odd to have a text block over an image that is not clickable when the image is. The href tag closes before the caption span opens.
Running latest of everything.
Hi,
This is AJ the theme developer. Previously the Total theme had the single image module (which is part of the core builder plugin ) template file in the Total theme and was being modified to add extra settings not found by default such as this one. Over a year ago things were updated so instead of overriding the template file, Total now injects the caption into the shortcode output which is much more optimized and prevents any sort of conflicts with 3rd party plugins.
Because of how the module is coded the caption can only be injected into the parent element as opposed to the link. It’s probably better though because now the user can actually highlight and copy the text easier if they wanted.
That said, I have a new module in Total called “Image” which doesn’t have the caption option but I will add in the upcoming them update and this one would be inside the link.
- AJ
ps: The theme is at a discount if you wanted to renew your support or pickup a new license for another site (which will also renew your support).
Hello again AJ,
I created a link in a text block, which I want to style with the accent colour (the lovely blue). Is there a table of colour references in your documentation so I can find the relevant details to enter in the colour picker?
EDIT: scratch that. I installed ColorZilla for Firefox. Did what I needed. Wouldn’t it be great to have an eyedropper tool in WordPress though?
Hi there,
It would be nice to have an eye-dropper. However, how are you styling the link and will you be doing it to multiple links? If so it may be good to create a new “style” to add to your editor like this:
Also you can easily edit the default accent colors – https://wpexplorer-themes.com/total/docs/accent-color/ – if you want to choose your own.
I am actually looking at changing the blue a bit in the next update to match the blues use on my new site redesign – http://www.wpexplorer.com/
- AJ
I like the blue you have just fine. Nice new site though. Plenty to read. Looks great. Thanks AJ.
Actually, I take it back. That new site of yours isn’t nice…
It’s brilliant!. It covers lots of topics I’ve been pondering (great article on site translation by the way). Great resource.
I’m glad to hear that 
Hi AJ,
Using some earlier comments, I used Fontsquirrel to create a webfont. I create a font directory in the child theme.But I am not sure which files should be uploaded to the font directory. Are the following correct?
I take it I don’t have to upload the original .ttf (it is returned in the Fontsquirrel package)?
stylesheet.css goes to the child theme CSS, no need to place it in the font directory.
I can discard the demo.html file returned by Fontsquirrel.
I need to upload both the woof and woff2 or does woff2 suffice (I believe it has a lighter footprint°?
Fontsquirrel also returns a directory called specimen_files with two files grid_12-825-55-15.css and specimen_stylesheet.css. I suppose these are included to provide the means of previewing the font on WP, but I am not sure. In any case, I don’t know whether I should discard those, or add the directory itself somewhere or whether I should put the css files somewhere else, or even copy paste the css contents somewhere else…
Please let me know how to handle the above when you can.
Thank a lot
Chris
Hi Chris,
Even if you place ALL the files on the server it doesn’t really matter because only files being called by the CSS will be loaded/used on the site.
You could also just use this plugin – https://wordpress.org/plugins/font-squirrel/ – to select and upload the font.
I am working on a built-in font manager to hopefully release with a bigger Total 5.0 update where you can upload any custom fonts to your site and they will be auto added to the Customizer and builder blocks. It’s very early in it’s development so its not yet available even for beta. But there are tons of font manager plugins out there you can use instead of the child theme.
That said, if you prefer to use the child theme and have issues you can always open a private ticket so we can log in and see how the font has been added and why it’s not working.
- AJ
I love fontsquirrel, and this plugin is nice, but what I want to do is load a webfont I created in this case, not a font from a library, or Google fonts or Typekit. I did try the “Use Any Font” plugin, but it didn’t work. I’ll try a couple more or do it manually.
Thank you AJ
Did you want to submit a private ticket then so I can have a look and help out? I believe you already did this…just confirming 
I am finishing up the latest update and then I will get to any tickets assigned to me. Thank you for your patience!
- AJ
No, I didn’t. A bit unfair since this is not especially theme-related. I’ll see how I get on finding a decent plugin first, but thanks AJ.
Dear Support Team,
Is it possible to enable infinity scroll or load more button under portfolio section in total theme
Hi,
This isn’t supported yet by default. But it’s a great idea. I added it to my todo list for Total 4.7 
I am actually working on a new grid module for the Page Builder also that will have built-in infinite scroll and load more functions and ajaxed category filter – but that is planned for Total 5.0
- AJ
Hi AJ. Getting into a bit of a muddle with typography in a text block. I played around both with the font setting in General and with the front setting in Typography. It looks like the font settings in General override the settings in Typography. Is that correct? If so, how to I undo the font settings in General si that only the choice in Typography applies?
Thank you
Hi,
If you manually change fonts in the editor it overrides anything in the Typography tab because these are added inline and you can copy it, switch to text mode then paste it to remove all inline styles – https://cl.ly/rEB4
- AJ
Thank you AJ
Some questions before buying: 1) Is there a translation in Italian? 2) when I download your theme, will the photos be included? 3) on my website, I can have the direct link to a certain number of sub sites? thank you
Hi,
1. Hi, there is a partial it_IT.po file that was translated by a customer (it’s missing some strings from newer versions) – https://cl.ly/rEg1
2. The photos are included when you import a demo – https://wpexplorer-themes.com/total/docs/importing-sample-data/ – nothing is included by default because most customers prefer to make their site from scratch without importing a demo or they are working with already live sites that have content and prefer to not import extra stuff.
3. I’m not sure what you mean…You can add any links you want in the menu if you want to link to another site or via a footer/sidebar menu widget.
- AJ
Hi, first of all thank you for your fast response! I would like to make a site which contains many hypothetical sites to make a sort of “show-room”, kind of similar to your “Live Preview”. Thank you.
Hi,
The way I do my live preview is via a multisite – https://codex.wordpress.org/Create_A_Network – so each demo is it’s own site (you only need 1 license of the theme for a multisite installation with unlimited subsites).
Then what I did for the landing page – https://totalwptheme.com/ – is I used the portfolio post type and the external link setting to link to the demos – https://wpexplorer-themes.com/total/docs/redirecting-pages-posts/
- AJ
Hi, Can I do full clickable content area in Blog grid and Post Grid? At the moment only title and button are clickable. If I must edit theme file for it, I agree with it
I mean for example vcex-blog-entry-inner class.
2. Can I make full excerpt to this free areas? Image: https://cl.ly/3e3V3b0W2J3G
Hi,
You would have to edit the theme files completely for this. This requires edits to the file at vcex_templates/vcex_blog_grid.php – but why not just use a 3rd party grid plugin instead such as “The Grid” or “Essentials Grid” I believe there are quite a few plugins that already do this.
Are you looking to change it only for the module or for categories/tags also?
- AJ
I add this code to vcex_blog_grid:
// Begin entry output
$output .= '<div vcex_grid_get_post_class="" .=""><a href="' . $atts['post_permalink'] . '" class="test">';
$output .= '<div class="vcex-blog-entry-inner entry-inner wpex-clr';
if ( $entry_css ) {
$output .= ' '. $entry_css;
}
$output .= '">';<br />
And this css:<br /><pre> .test {
position: absolute;
height: 100%;
width: 100%;
}
</pre>
<br /><br />
2. I add this css: <pre> .entry-readmore-wrap {
padding-top: 15px;
position: absolute;
bottom: 15px;
}
@media (min-width: 768px) {
.vcex-blog-entry-details {
overflow: hidden;
text-overflow: ellipsis;
height: 251px;
line-height: 1.8;
}
.vcex-blog-entry-inner {
padding-bottom: 50px;
}
}
</pre> <br /> I think this metods are good. I tested The Grid (has Image crop problem) and Essential Grid (Has speed problem). Your addons are amazing</div></a></div>
Hi,
Great, I’m glad that works for you 
If you want you can also just duplicate the module in your child theme and rename it so you have your own grid module that you can control 100% and never worry about any possible future theme edits – https://wpexplorer-themes.com/total/docs/custom-grid-module/ – you will also be able to remove any settings/code you don’t need, add anything extra you want, use custom/unique classnames so you can apply the exact CSS you want and never worry about theme updates…so your own module 
- AJ
Cool idea
(y)
The theme can not be installed with me in Wordpress. The theme is missing the stylesheet style.css.
Hi,
This is a common error if you are uploading the incorrect file. Please have a look here – https://wpexplorer-themes.com/total/docs/theme-installation-errors/
If you still have issues please let me know so I can further assist.
I hope you are having a nice weekend!
- AJ
Hi,
I have set the image width to 75% with custom css. Is it possible to enlarge this image with css? E.g. to 100%. All other images should remain at 75%. http://bit.ly/2JAgM3WBest regards
Hi,
I’m not 100% sure what you are trying to do by looking at the screenshot. If what you want is to make some images 75% and other force 100% you can by targeting unique grids with your CSS. Are you able to share the URL so I can see exactly where you want to change things and I can give you the code?
- AJ
Hi,
You can stretch all your images like this:
body .entry-media img { width: 100%; }
So even if the images are too small they will fill the parent container.
- AJ
Hi,
thanks for the code. Maybe I didn’t explain it well. I want all pictures e.g. at 75%. Only this one picture – http://bit.ly/2JEJYqo – I want to get bigger. With your code all pictures get bigger. Do you have a solution or is that perhaps not possible?
Thanks in advance
Ohhh, ok I see now.
Every entry has a unique classname based on the post ID – https://cl.ly/rIH4 – so you can target it separately. Example:
.post-5306 .staff-entry-media { width: 100% !important; }
- AJ
... thank you so much. You’re the greatest. Very quick answer and it works. If I could, I’d give 10 stars. Have a nice day.
Hi AJ,
one more question. How can I reduce the distance between the images? http://bit.ly/2JFLHfqKind regards
You can change the gap settings – https://cl.ly/rJJU – but the reason there is a lot of empty space is mostly because the image is smaller then the column width. So instead of changing the gap maybe change the number of columns.
- AJ
Hi, I use the “No Sidebar” template a lot and I’d like to reduce the max width to about 800px. I’ve searched around but couldn’t find anything. I’m using a chils theme. Is it possible to change the No Sidebar template width? Thanks
Hi,
So the default width is based on your site’s content width which you can alter in the customizer – https://wpexplorer-themes.com/total/docs/customize-your-layout-widths/
This will change it site wide.
You can also set your default layout on all pages to No Sidebar instead of using the template – https://wpexplorer-themes.com/total/docs/content-layouts/
That said, if you want to ONLY target the width when using this template and not the whole site, it is possible with CSS which I can provide if needed.
- AJ
Hi AJ, thanks for the quick response. Sorry, I should have mentioned that I only want to change the width of the No Sidebar template. Thanks
If you want to change the container width of the no sidebar template you can use this CSS:
body.page-template-no-sidebar .container {
width: 800px;
}
This will change the whole site width for all the container elements.
If you want to ONLY target the page content then use this:
body.page-template-no-sidebar #content-wrap.container {
width: 800px;
}
If you have any issues with the code or it isn’t what you need, let me know.
- AJ
Thanks AJ for the help. Unfortunately, I couldn’t get it working. I’m also having trouble getting the custom fonts set up. I submitted a ticket today.
Alright, I am working on finishing up and submitting the new update then I will get through tickets. Hopefully my support is able to assist you if not I’ll help you out asap. Thank you for your patience.
- AJ