6625 comments found.
how can I make a megamenu with cosmetics??
Hello,
Please read our documentation – https://xstore.helpscoutdocs.com/article/27-mega-menu Let us know if you need any assistance via support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Thanks!
Hello,
Thank you for using our theme. Feel free to ask if you have any questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
hi!,
how i hide out of stock product in listing?
Thanks.
Hello,
Woocommerce > Settings > Products > Inventory > Out of stock visibility.
Regards
Hi,
I know my support is over, but my client want to use this licence, and i have i problem. When i try to import baby store demo, the header is break. https://prnt.sc/jf1pnl .. I’m using dreamhost.. What can i do? I just install and configure to finish the job. 
Hello,
Theme Options > General > Header Settings > Header overlaps the content > Off or Edit page > [8theme] Layout options > Header overlap.
Regards
hello, is your theme supports russian language or it is nessesary to translate it with POedit or special plugin for WP?
Hello,
Thanks for your interest in our template 
You may translate our theme into your language by using Loco Translate plugin https://xstore.helpscoutdocs.com/article/30-base-theme-translation Also, we have the ready partial translation to the Russian language.
Regards
Hi, I want to modify the Shopping cart icon in the GENERAL—->HEADER SETTINGS area. I’m pretty sure this icon is embedded in the Xstore icons somewhere. All I really want to do is add the word “cart” under the icon so i thought replacing that icon with a new one that has the word cart below it is the easiest way to do this. I am not a programmer so can you tell me where this .ico file is located so I can just manually replace it? or if there is a better way? Thanks!
Hello,
Thanks for the comment.
Please submit a topic on out support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ and our team will gladly assist you.
Regards
Hello,
Please contact us via support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ and our team will gladly assist you.
Regards
Hey, i purchased the theme a while ago, and installed it on a WordPress website, and then i uninstalled WordPress from that website and moved it to another hosting, now i need to use my purchase code for the regular license for a new website, i’m not using the theme on the other website, i uninstalled everything, even the theme itself, there is nothing there, however i get a message that i reached the limit number of activation, can you please solve that for me?
Hello,
Please contact us via the contact form on ThemeForest or via support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide your purchase code.
Regards
Thanks!
Hello,
Thank you for the comment and using our theme
Regards
Hi! Is it possible to deactivate the google fonts in order to make this theme gdpr compatible? Regards Marc
Hello,
You need unselect google fonts in Theme Options > Typography and overwrite this function http://prntscr.com/jd4520 (xstore/theme/functions.php) via functions.php file of a child theme.
Regards
Commenting here because I think you’re having server issues. Can’t even access your normal site. Trying to install this theme, but a few needed plugins can’t install. I’m assuming due to the same issues I can’t load your support site. Even after waiting, when I can access your downloads page, your plugin zip files are incredibly slow to download. Very frustrating. Beware everyone considering buying at this time. Please email or reply here to help. Thanks.
Hello,
Yes, we have some moments related to server and we are trying to solve them. If you still can’t access to our forum, please, contact via author contact on ThemeForest and tell us what plugins do you need, we’ll send them. Also, if you provide Dashboard access we can help you with plugins/theme installation.
Regards
Hello i cannot edit product categories. after click on save i get an 500 internal server error.
Hello,
Please check – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements Do you have the same problem with the default theme (WC theme – Storefront)? If the problem persists only with our theme, create a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
“The theme is awesome! it has lots of features to customize and works well and is still fast at the same time and doesn’t require dozens of plugins to sideload to function as intended. The support is second to none. Would like to leave a 6* review for this theme.”
5 star rating from BWA2 for Customizability.
Hello I am curious. I updated this site with the WP Bakery on my blog. I am getting a message that the plug in is out of date and that if I got it through the theme that you own the license. I am just curious, since the two blogs that I used the WP Bakery word builder with are not showing if updating hte theme will work or if I must purchase the license to update that plug in
Hello,
If you get the notice about new version of WPBakery plugin you don’t need to buy the plugin license because it comes bundled with XStore theme and you can always find the latest version of this plugin here https://www.8theme.com/download-plugins/ to update it manually. Or you may delete the old version of plugin and install the new one via Appearance > Install plugins.
Regards
I have just downloaded and updated with all the latest Theme and plugin, but WPBakery Page Builder gives an error: An error occurred while updating WPBakery Page Builder:
Hello,
Read about plugin license https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes
You can find the latest versions of all the included plugins here https://www.8theme.com/download-plugins/ and update them manually via FTP.
Regards
Why can I not update: WooZone – WooCommerce Amazon Affiliates – Invalid Licence Key
I am supposed to get life-long updates.
Hello,
Read about plugin license https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes
You can find the latest versions of all the included plugins here https://www.8theme.com/download-plugins/ and update them manually.
Regards
Hello, This template has the functions of SEO Optimized, Valid CSS3 and HTML5, Google Fonts. I watch where I can all features. The image of this theme is included if I buy. Or I have to add my images. I’m looking for a theme for a drug store.
Hello,
Theme is SEO optimized and has valid code. You choose Google fonts or custom fonts for the texts using Theme Options (body, h tags, menu etc). Theme products, posts, projects comes with placeholders, all the other images are included but you need to buy images you get after demo content import can neither be used on a live site nor redistributed. If you want to locate the image sources to buy the license, use image search engine, for example https://www.tineye.com/
Regards
If I use my images where do I get a license. Or a license in this case is not needed. I need as many images for the drug. I never build an online store. I have many questions. Лучше если вы ответите мне на русском.
Здравствуйте,
Если вы являетесь автором изображений, то вам не нужна лицензия. Если вы собираетесь использовать изображения других авторов, то все зависит от того, под какой лицензией распространяются эти изображения. Вопросы изображений – это моменты авторского права и к теме прямого отношения не имеет.
Если у вас есть вопросы, которые касаются непосредственно темы и ее опций, то мы с удовольствием ответим на них.
С ув. 8theme
Здравствуйте, Я могу купить дополнительно установку / настройку темы, то что вы предлагаете на форуме поддержки клиентов. Но прежде я хочу попробовать демо версию, установить и посмотреть подходит эта тема для аптеки.
Здравствуйте,
Справа внизу на нашем демо вы можете найти online чат. Пожалуйста, обратитесь в чат и вам вышлют тестовые доступы к админке, где вы сможете посмотреть настройки, которые имеет тема.
С ув. 8theme
Здравствуйте Я отправил запрос на демо версию, как вы рекомендовали, но так и не получил от вас ответа.
Здравствуйте,
Пришлите, пожалуйста, текст вашего сообщения или может часть почты, если вы указывали ее. Я пересмотрела ряд сообщений и не нашла вашего. Также вы можете связаться с нами через контактную форму автора тут, на ThemeForest.
С ув. 8theme
Здраствуйте, сейчас я отправил вам второе сообщение с просьбой выслать мне демо версию.
Здравствуте,
Скажите получили ли вы доступы? Если у вас какие-то еще вопросы о нашей теме или ее опциях?
С ув. 8theme
I purchased this theme and i used this for one domain but now i am not using this theme on this domain i want use this theme for another domain so can i use
Hello,
Yes, you can. To activate the theme on new site you need to deactivate it (via Theme Options) on old site.
1 license can be used for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only. Please read more – https://themeforest.net/licenses/standard
Regards
Hi i am using Xstore my site is down
Hello,
Please, submit a topic on our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ and explain your problem in more details.
Regards
