23210 comments found.
In the shop section, there is a link in the top right of the menu that displays the ‘Logout’ button which takes the user to the dashboard. How can I implement a drop down here that will display items like ‘Dashboard’ and ‘Logout’?
Hi,
Sorry to say that but this not possible to show the Logout/Login links as a drop down there is no such option for this in the Theme although you can turn on and off it from Appearance >> Theme Options >> Menu and when you click to the Logout link it will take you to the Login page.
Thanks.
Hi dave_sohan, hope you are doing well.
I can see you left 4 star review for Porto wordpress. Can you please consider to change it to 5 stars? It would encourage our work a lot.
Regards, P-THEMES
Hello ,
Thank you for great theme .
But the documentation is not very update and practical so I cannot even find answers to easy questions.
The first missing in document is woocommerce image sizes , as you know there is huge chage in woocommerce images . the hight is removed . I thing the catalog image is also removed .
https://woocommerce.com/2018/01/whats-new-woocommerce-3-3/I choose thumbnail croppin 1:1 would you please let me know what is the best main image width and thumbnail width for shop demo 7 ? it should be in document but still the old version .
Socond missing in document is in Site Speed Up section :
How could we sto google font from loading ? we use custom fonts so I want to prevent google fonts from loading and wasting time .
Thank you in advance .
Hi,
1. The best main image width and thumbnail width for shop demo 7 are:
Thumbnail: 300
Single Product Image: 6002. Please update your theme and plugins to latest version 4.3.1 hope you will not find an issue if yes then contact us through our support system we will check and solve it for you.
Thanks.
Hello,
I am using Finance demo theme for building a website http://www.portotheme.com/wordpress/porto/finance/
I am facing a problem, the toll free number is not displaying on the mega menu, I can see the icon and text but number is not displaying, please check here: https://ibb.co/k7FFUS
Thanks,
HI,
Can you please share your Live site URL with us where this issue occurs?? And Could you set the Number with the icon and text??
Thanks.
this is the mockup url: http://www.sps-mockup.com/ that I am currently working.
Hi,
You have to put the number with the text Toll-Free. Please copy and paste the below-given code with Toll-Free text then check your site after removing the browser cache.
<strong> 00923564879451 </strong>
Thanks.
PERFECT IT WORKED! THANK YOU SO MUCH!
Sound’s Great! 
Hi,
I am facing a new problem now. On the homepage the text font family is poppins I guess. but when you go to the internal page it still says poppins but the font family looks bit odd, it doesn’t similar to the homepage font. I even checked your demo url, it also have same problem. Can you please help?
I am using Finance theme and my mockup url is http://www.sps-mockup.com/
Hi,
Please go to Appearance >> Theme Options >> Skin >> Typography and Select Google Font Character Sets to Yes and then uncheck/Off all the fonts in it and save changes and check your site after removing the browser cache. Please see this screenshot for the better understanding: http://prntscr.com/jdmdaz
Thanks.
its working now. thanks!
Its not a permanent fix I think because it gets back to default after few minutes. I mean the Google Font Character Sets get turned on after few minutes we save the changes and the font problem arises again.
Hi,
No it will not rise again if you are facing an issue then contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
Just did that.
home-bc revolution slider is missing in porto/business-consulting/ theme. Please fix this
Hi,
Please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
thank you for supporting for find out the loading image in theme for changing http to https.
thank you
Most Welcome
I’d like to add a black background to a banner block. How do I do that? I’d like to replicate the breadcrumb look. Thanks!
Hi,
When you set a Banner Block from Page Options like showing in this screenshot: https://prnt.sc/jd1rc0 it means the section comes from Blocks so go to Blocks and find the particular Block name like showing in this screenshot: https://prnt.sc/jd1rd3 and then edit that particular Block you will find VC Elements used in the Blocks so you have to edit the complete row and give background color to the row like showing in this screenshot: https://prnt.sc/jd1rdv and then check your site after removing the browser cache your site will look like this: https://prnt.sc/jd1ref hope you got your answer.
Thanks.
Hi,
I’d like to remove the nofollow attribute from variable products. How should i go about that?
Thanks!
Hi,
Please read and follow the instructions written in this doc: https://wordpress.org/support/topic/set-noindex-nofollow-for-all-products-in-woocommerce/ & https://theme.co/apex/forum/t/change-rel-nofollow-to-rel-dofollow-on-shop-page-product-links/16310
Thanks.
Thank you for the reply.
These links provide solutions for the “add to cart” buttons, but not the “select options” buttons. Is there a filter I can include that would add dofollow to the selection options button? Or deactivate the automatic nofollow on products with options?
Thanks,
Never mind. It appears to have worked. Thank you.
Sound’s Great!
Hi!!! I’ve updated the porto template… in breadcrumbs section of any pages, the title still appears when i have the option of no title breadcrumbs style and the option Show Page Title say NO… and i dont want it, just the direction… can you help me?
Hi,
You can hide page title in breadcrumbs for all the pages on your site from Appearance >> Theme Options >> Breadcrumbs: https://prnt.sc/jd1oad and if you want to hide breadcrumbs or page title from any specific page then you will from Page Options: https://prnt.sc/jd1ocj
Thanks.
how can I change name that “Leave a Reply” – Help Please
Hi,
“Leave a Reply” comes from default Text on WordPress Reply Form and you can change it by adding some code to your function.php file. Please read and follow the instructions written in this doc: https://isabelcastillo.com/change-worpress-leave-a-reply-text
Thanks.
Hi,
I have some issue with sidebar menu in multi lang (english and arabic), this is print screen on english version https://prnt.sc/jctt2d and then this is print screen on arabic version https://prnt.sc/jcttq7. Maybe you can compare the image after that you can give me work around about the issue. Thanks.
Hi,
Can you please share the Live URL of the Page/Site where this issue occurs so we can check it.
Thanks.
Hi,
Currently i’m develope on localhost. Thanks.
Hi,
Ok then please contact us through our support system so we will check and solve the issue for you because without debugging your site how can we provide you the solution as we never face this issue before.
Thanks.
Hi, I’m using RTL in my site. The header menu items are aligned to the left but I want them to be aligned to the right (near the logo). how can I do that ? it really makes more sense. my wesite is shaked-presents.com
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache you will find your issue solved.
.rtl #header .header-right {
text-align: right !important;
}
Thanks.
hey, thanks for your answer. But I still want tl leave all the other element in place (cart icon, phone number, search input) – on the left side. I need to allign only the menu the the right.
thanks again.
Hi,
Ok then please remove the previous given/added CSS code and copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache you will find your issue solved.
.rtl #header .header-main #main-menu {
float: right !important;
}
Thanks.
How do I remove individual custom tabs that are below product description in the products page? Like the ‘Size guide’ or ‘Reviews’ in the demo.
Hi,
For Removing Default Woocommerce Single Product Tabs Please read and follow the instructions written in this doc: https://docs.woocommerce.com/document/editing-product-data-tabs/
And for Removing Size Guide Tab: The Size Guide Tabel comes from Appearance >> Theme Options >> Woocommerce >> Single Product Page: https://prnt.sc/iog8ke and you can see in the screenshot clearly that Block is being used to create that tab so go to Blocks find the particular Block: https://prnt.sc/iog8kv and just edit and change as per your requirement and as you said that you want to disable/remove the Size guide tab from Single Product Page so just remove the Block Slug name from Appearance >> Theme Options >> Woocommerce >> Single Product Page: https://prnt.sc/iog8ke and check your site after removing the browser cache.
Thanks.
Thank you.
Most Welcome
Hi,
Hope you are doing well, Just saw that you have given 4 stars review to Porto WordPress, As you know we always helps you and provide you the speedy answer/solution of your queries, and if you have any issue then please contact us through our support system by clicking on the support button given below, but please change the rating to 5 stars as it will encourage more and will help us in future for giving best support and best theme on TF.
Thanks and looking forward of your cooperation.
Hi, I consider buying your theme. I have questions: is it possible to create a top menu like that on https://www.spotine.com/ with icons and inside menu recommended products from that category? (probably manually added, but I mean the layout). And also left sidebar menu with number of products in each category, like that on http://www.spotine.com/orgu/ Regards
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, you can create the menu with icons: http://prntscr.com/jcpb3j easily and Yes you can add Product categories as well in the Menu items: http://prntscr.com/jcp831 and Yes you can create the Left Sidebar menu with the number of Products Categories easily: http://prntscr.com/jcpca1
Thanks.
Do you offer any themes relating to “Custom Lighting” company? Currently on Shopify..HATE IT..like to use Woo do the Woo features shown in the demos come with the theme? TY
Hi,
First of all thanks for showing your interest in Porto WordPress.
Our all Pre-built Demos that comes with the Theme one-Click installation are here: http://www.portotheme.com/wordpress/porto_landing/ you can check those all by clicking the link.
And yes all the Elements/Features showing on our Demo’s must come with the Theme installation and you can use those easily.
Thanks.
Hi, how to removing the ‘social position’ text at the bottom of single blog posts?
This your code is not working 
.post-block h3, .post-share h3, article.post .comment-respond h3, article.portfolio .comment-respond h3, .related-posts h3 { display: none; }
Hi,
Can you please share the screenshot and also the Live URL of the page where you want to remove.
Thanks.
Hi,
This is pretty new issue you are facing we do not face any issue like this before so for solving it we have to debug your site please contact us through our support system with your site WP Admin and FTP Login details so we will check and solve it for you.
Thanks.
The problem is that the code does not work
PS: I think it will be better if the solution is visible to all users …
Hi,
Can you please send us WP admin login details of your site so we will check and solve the issue on your site.
Thanks
How to remove to TOP buttons (https://prntscr.com/jclkh5)
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
html #topcontrol {
display: none !important;
}
Thanks.
how do we disable size guide tab ?
Hi,
The Size Guide Tabel comes from Appearance >> Theme Options >> Woocommerce >> Single Product Page: https://prnt.sc/iog8ke and you can see in the screenshot clearly that Block is being used to create that tab so go to Blocks find the particular Block: https://prnt.sc/iog8kv and just edit and change as per your requirement and as you said that you want to disable/remove the Size guide tab from Single Product Page so just remove the Block Slug name from Appearance >> Theme Options >> Woocommerce >> Single Product Page: https://prnt.sc/iog8ke and check your site after removing the browser cache.
Thanks.
I notice the theme says it’s compatible with “Woocommerce Currency Switcher plugin”. Can you send a link to this plugin? Is it free?
Hi,
Yes, our latest Theme is fully compatible with the “Woocommerce Currency Switcher plugin”: https://wordpress.org/plugins/woocommerce-currency-switcher/
Thanks.
Hi, is it possible to place the button “on the top” from the bottom right corner to the bottom left corner?
Thanks Serge
Hi,
Sorry to say that but do not understand your issue/question properly can you please explain it more clearly if possible with the help of screenshot or Live URL for the better understanding of mine.
Thanks.
Sure, but how can I add a screen shot here?
Maybe I can explain it a little bit more clear.
If you scroll down the website www.justbottle.com you will see two icons on the right bottom corner. The one behind the green chat icon is the “on the top icon”. If you click on that icon the pace scroll up. This icon I’d like to move on the right hand side.
I hope it is more clear now
Hi,
But the Icon is already at the right hand side and If you place the icon to left hand side just copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
div#topcontrol {
position: sticky !important;
}
Thanks.
Perfect – thanks a lot!!!
How insert Blocks in main menu ? No more blocks items in menu.
Picture with Blocks in documenation: http://take.ms/JX7l3But no Blocks in menu and menu Screen options
Hi,
If you want to use Block in the Menu item you can use it easily just by creating a Block in the Block Panel and then go to Menu and create a Custom Link and just paste the slug name of the Block like showing in this screenshot: https://prnt.sc/fwcfg5 your issue will solve and remember Block Slug field only available in the sub menu not in the Parent menu: http://prntscr.com/jcmpyc
Hope it will solve your issue.
Thanks.
At mobile blocks dont show
Now i must write 2 menu – for mobile and for desktop. And mobile menu parts hide with own css – display none.
Hi,
Yes you are right Block will not show in the mobile menu, So you have to make it visible with the help of Custom CSS.
Thanks.
Hi, there are some functions of the theme I’m not using/need. For example WooCommerce, How can I disable the related scripts and styles I don’t need in order to optimize site load time?
Hi,
Sorry to say that but this is not possible with the help of Theme Options because when you install the Theme then all the CSS and Script files comes with the Theme also installed with it. But you can speed up your site by following the steps given below:
Please read and follow the instructions given in the theme documentation about the site speed up: http://newsmartwave.net/wordpress/porto/documentation/#speedupOR
For Speed improvement of your site, there are a number of issues which could be implemented to improve the performance, this in return will allow Theme to perform better. Please see suggestions to improve your site speed at the link below: https://goo.gl/1g1MNh Further, this is best and comprehensive guide to speed up your website, we highly recommend to follow it: https://www.dropbox.com/s/djgfw8whwx607is/The%20Need%20For%20Site%20Speed.pdf?dl=1Thanks.
Thanks, I’ll try the proposed methods.
Most Welcome.
