13534 comments found.
Dear Ken
I request to know if you are making the arrangements on our site, because we can not access the page and it throws us a hosting problem.
I have received your answer from our emails, I ask to know when the modifications will be made.
regards
Hi zgiacaman,
Our team is checking again.
After updating the theme and Learnpress it has broken my clients website http://hybridcoaching.co.uk/development/ It seems that Learnpress it causing the issue as when it is deactivated the backend will load otherwise I get a 500 INTERNAL SERVER ERROR. My client has taken his time in getting the content for me and support has run out but surely I should not have to buy support as you know that this is a known issue that has caused lots of problems. Please let me know how we should proceed in fixing this. Thanks Hugo
Hi iamhugo,
You didn’t update those plugins and the theme regularly and that’s why.
Please send me a request to candy@thimpress.com with subject “iamhugo – Eduma Support”.
I can not seem to see “students-list” After I installed the plug-in.
Hi maordany1,
I have checked again and it’s still working fine. Please continue the discussion https://thimpress.com/forums/topic/i-can-not-seem-to-see-students-list-after-i-installed-the-plug-in/
Our team will try the best to help you out.
Hello Does it work on php5.4?
Hi wateincom,
The theme and those plugins require PHP 5.6 or higher. It’s WordPress recommendation too.
It will be better for your site, please consider 
Hello,
Can’t find how to integrate Stripe payment with learnpress. You said we can find a plugin in /eduma/inc/plugins/learnpress-stripe.zip but I don’t get it.
Please, give me more information.
Thanks.
Hi Pybellego,
If you are using Eduma 3.x, just go to menu Eduma / Plugins, search for Stripe and you can easily to download and install the addon http://prntscr.com/jdluwc
Try and let me know.
Oh, I haven’t seen this ! Great, thanks !
Curious how Eduma – Education WP is being used globally?
Check our real Education WP customer’s website
Check out these amazing Education WP WordPress LMS’s sites from many schools and institutions around the world:
- Centro Aleman Queretaro – Online Course for Learning German http://centroaleman.mx/
- Scholarship Council – Empower future generations (in United Kingdom) https://scholarshipcouncil.com/
- Math Genius – Brain Development Program http://mathgenius.pk/
- Cannon Hill – Girls School: Offering a unique opportunity to study A-levels (in United Kingdom) http://cannonhillgls.org.uk/
- Queens Elite Academy – De Parvis Grandis Acervus Erit http://dev.queenscanada.com/
- Tag Safety – Ensuring the Health and Safety requirements http://halifaxwebdesign.co.uk/tag_test/
- Banded Kestrel Academy – Academy Of Science Engineering Aviation http://bkaseam.com/
- Ser de Luz – Tu major vida possible http://serdeluz.online/wordpress/
- IT Online Hub – Oracle Fusion Middleware Training (in India) http://itonlinehub.com/
- LerenLeren – Helping Children with Dyslexia (in Netherlands) https://www.lerenlerenonline.nl/
- University of Kufa – One of largest Iraqi universities (in Iraq) http://www.uokufa.edu.iq/
- SMSF Advisers – Learn how to master SMSFs – an introduction course (in Australia) https://www.smsf101.com.au/
- And more than 12,000 beautiful website of online schools and institutions…
Curious how Eduma – Education WP is being used globally?
Check our real Education WP customer’s website
Check out these amazing Education WP WordPress LMS’s sites from many schools and institutions around the world:
- Centro Aleman Queretaro – Online Course for Learning German http://centroaleman.mx/
- Scholarship Council – Empower future generations (in United Kingdom) https://scholarshipcouncil.com/
- Math Genius – Brain Development Program http://mathgenius.pk/
- Cannon Hill – Girls School: Offering a unique opportunity to study A-levels (in United Kingdom) http://cannonhillgls.org.uk/
- Queens Elite Academy – De Parvis Grandis Acervus Erit http://dev.queenscanada.com/
- Tag Safety – Ensuring the Health and Safety requirements http://halifaxwebdesign.co.uk/tag_test/
- Banded Kestrel Academy – Academy Of Science Engineering Aviation http://bkaseam.com/
- Ser de Luz – Tu major vida possible http://serdeluz.online/wordpress/
- IT Online Hub – Oracle Fusion Middleware Training (in India) http://itonlinehub.com/
- LerenLeren – Helping Children with Dyslexia (in Netherlands) https://www.lerenlerenonline.nl/
- University of Kufa – One of largest Iraqi universities (in Iraq) http://www.uokufa.edu.iq/
- SMSF Advisers – Learn how to master SMSFs – an introduction course (in Australia) https://www.smsf101.com.au/
- And more than 12,000 beautiful website of online schools and institutions…
Hello,
I have some issue with site speed. On Google Page speed insight, I got a score of 60. What can I do to improve the speed ?
Hi Pybellego,
Let me check your site first
Please send me a request to candy@thimpress.com with subject “Pybellego – Eduma Support”.
Hi, A pre sale question, Can I ad a contact form on each course page?
Hi gzelasco,
Of course you can 
Just simply add the Contact Form shortcode into the Course Content
Hi gzelasco,
Of course you can
Just simply add the Contact Form shortcode into the Course Content
How i get support? I register in the site, but i cant post on forum.
Hi rickbauck,
I see you are able to create the ticket. https://thimpress.com/forums/topic/page-loading/
Our team is checking your case
I am trying to install Core and I get this error: cURL error 35: gnutls_handshake() failed: A TLS fatal alert has been received.
How can I install the plugin manually?
Hi Joglar,
Your server didn’t allow to download the core plugin. Let me check your site and I will show you the best solution. Just send me a request to candy@thimpress.com with subject “Joglar – Eduma Support”
Hello, i have a pre-order question… comission add-on work on version 3?
Hi danielbertini,
Yes
Please go to menu Eduma / Plugins and you can access all those premium addons.
Hi, i planning to add a new tab to courses add page Courses | Category | tags | Country
i want to add Country as a tab where i can manage it easily
how i can do it
Hi JihadMahfouz,
Please send me a request to candy@thimpress.com with subject “JihadMahfouz – Eduma Support”, we will discuss more about this
Hello Ken, please, again with the same problem of creating an online course and not show up in the gallery. Only view if logged in.
Hi nacientifico,
I didn’t get your point yet. Can you show me some screenshots?
Hi nacientifico,
I’m checking…
Hi Ken, please, would you have an idea how many more days to solve this problem? This course for example does not appear yet! thank you
https://www.nacientifico.com.br/courses/infeccoes-hospitalares-e-biosseguranca/Hello Ken, so the student can not see the course when the comming soon option is enabled? For what does it serve then? I have other courses with comming soon enabled and it is showing up. I’ve had this problem before and you fixed it
Ken, I fixed it, thank you.
Glad to hear
Hi thank for making such a great theme. Unfortunately each time I try to install the demo content I keep getting the error:
DOCUMENTATION GET SUPPORT with CODE: #002_SERVER_ERROR
Could you please assist me in resolving this issue.
Kind Regards, Amy
Hi Amy,
Seems there is a PHP configuration is not matched the requirements. Let me check your site more carefully. Just email me to candy@thimpress.com with subject “nippalony – Eduma Support”. Don’t worry much, I will try to find the conflict and solve it
Hello I experience the website being extremely slow?
Hi jakobnorris,
Speed depends on many things. Let me check your site. Just send me a request to candy@thimpress.com with subject “jakobnorris – Eduma Support”.
done
Hi. why you new demo is not rtl ready ?
Hi taftyazd,
Sorry about that. We are going to improve it. Please wait for the next update.
Oh thanks , your support is extraOrdinary , i’m waiting for next update… thanks
Hello ken , this issue fixed in this new version ?
Yes, please check
Hello, I sent you an e-mail some days ago with a request by e-mail fd@ipergraphic.it but I got no answer.
It would be great to have a feedback
Hi ipergraphic,
I emailed you back with the solution
Hello, why when I add a new course – it’s without price? how to add price to a new course?
Hi Sova-L,
In each course editor, you will see this setting, please take a look http://prntscr.com/jclad7
Your support time is expired, please consider renewing the support
The Payment looks different when I add a new course. Sorry, but I just start to install my purchsed theme and I didn’t use/get any support from you early. Should I buy support anyway just to tell you to fix the problem in theme?
The problem was in browser – in Chrom is doesn’t work correctly, in MS – perfect! So, there was a simple question)) Should I pay for such an assistance? You did so great job, but why you are so unfriendly to your clients, where is your loyalty? – please, change your client polity, as it’s more profitable than just assistance in instalation and bugs fixing
Hi Sova-L,
It’s Envato policy, and we cannot change it.
Just send me a request to candy@thimpress.com with subject “Sova-L – Eduma Support”, I will try to help you out
Thank you!
Now I found the problem – it was Chroms’ bug((( now use MS – works
If any questions, will contact you)))
Thank you for your kind assistance!! And amazing theme)))
Best, Lora
still haven’t recieved any answer to the ticket and it’s ,ore than 15 days with the site presenting error 500….. This is the kind of support you want to avoid at all cost….. Please give the link for immediate refund. Demo not working at all 2 instalation from scratch bring the site to error 500 for front and back end. More than 2 weeks without any help at all. I’m starting to think the 5 stars review are fake and are there to trick the customer interested in.
Hi smog20,
I’m sorry for the inconvenience. We have just finished a holiday. Our team is checking your case now and we will try the best to solve the issue.
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