Discussion on Basel - Multipurpose Ecommerce Shopify Theme

Discussion on Basel - Multipurpose Ecommerce Shopify Theme

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740 comments found.

Hello, I just installed your theme but it doesn’t show any of my products, only shows whatever you have as default. In your documentation, it says “Note: After install demo, you still need config to show product because some section need product or banner or collections so you need choose it again.” I’m not sure what this means or how to do it as there were no instructions on how to do so. Please help thank you.

The4 Author Team

Hi, you need go to Customize > Section and choose your product collection, upload banner…do something to config the layout to show your data instead default
Thanks

Hi,

Thank you so much for creating a wonderful and stable theme. It has been easy to set up and working beautifully.

Can you recommend the best app to use with the Basel theme that allows further product customisation e.g. Personalised T-Shirt (I want the customer to enter the word they want on the t-shirt or for the customer to upload a file). I have tried some of the Shopify apps like Infinite Options by ShopPad & Product Customizer but they don’t seem to be compatible with the Basel theme. Many thanks.

Hi, false alarm. Problem solved. I had to log out of shopify to be able to view the customisations. Many thanks.

Wonderful, I’m glad that you are good with the theme now :)

The4 Author Team

Thank for your review, please let me know if you need any assist ;)
have a nice day

Hi, I’ve recently starting seeing this error where my nitro slider displays. Any ideas why this is happening.. https://drive.google.com/file/d/18MgTN-1J1W56K73xBMEeu6yV1Hfoh5Nc/view?usp=sharing

The4 Author Team

I think the issue come from Vimeo, you can see the website can not load http://prntscr.com/jie49w :)
Please wait, I think they will back very soon
Thanks

What custom CSS code can I use to remove ‘Register’ button on account/login page?

The4 Author Team

Here is it
.header-shop .right-column .header-links {display: none;}
Thanks

Hi, I have a few questions before purchasing the theme as follows:

1. From reading the other comments, it seems like the filters are based on tags. Can the following be achieved with customisation? - Size; we have Size as Option1 Name - Color; we have Color as Option2 Name - Price; can it be based directly from the Variant Price

2. Ajax Search Bar: Does the search includes SKU search? if it doesn’t can it be customised to include SKU?

3. Can we show the selected variant SKU on the product page?

4. Our product images are square; On your demo page, the thumbnail image on collection page and image on product page is rectangular. Is there any setting to change them to square?

Thanks.

The4 Author Team

Hi,
1. Unfortunately it work with tag
2. Yes, it’s work with SKU
3. Yes, we can
4. You just need upload product image with square and it will show correct
Thanks

Did you made any decision on our theme?

I want to display text like this on my products, please suggest – how can I do that?

https://drive.google.com/open?id=1mnBri5SfmqNpYnLPB3seIAxqPUiij2zL

The4 Author Team

You need customize by write your HTML and CSS for it :)
Thanks

Hi,

I would like to know how to hide the Add to cart button here:

https://cl.ly/1L3q050P182s

Thanks

The4 Author Team

Hi, please use this custom CSS
.cart-widget-side a.button.checkout.wc-forward { display: none; }
Thanks

What custom CSS can I use to hide tabs section in product pages? https://prnt.sc/jgjlql

The4 Author Team

Please use this CSS
.product-tabs-wrapper {display: none;}
Thanks

Hello, can I please have the code for the new fashion store home page layout? I have been trying for about 45 minutes to to import it but nothing happens, it seems as if file is missing, can you please just email me the codes or tell me where in the files they are located so I can copy them? thank you much sales@diorbella.com

Answered

Hi there,

I am considering buying this theme, just a few quick questions about the custom tab in the product page. It is not clear to me:

1, if i can create additional tab that is unique to a specific product? 2, can the tab support HTML and multiple videos (youtube links) ? 3, can the tab options stick to the top when scrolling down?

Thanks!

Jessie

Thanks for the reply! For the last question. Here is a product page example: https://www.bhphotovideo.com/c/product/1274705-REG/canon_eos_5d_mark_iv.html when you scroll down, no matter how long the description is, the whole tab menu will stay on the top of the page, you don’t have to scroll back up to switch different tab. I highlighted the tab menu which stays on the top of the page when scrolling down: https://drive.google.com/file/d/1uW4t1HMEiSQJD20mUE7tuPZRaouoNIza/view?usp=sharing

Can your theme have that function?

Thanks!

The4 Author Team

Unfortunately our theme doesn’t support it, it require customize
Thanks

Hope you still go with us :)

Will version 2.0 have the EU’s GDPR compliance requirements embedded? I didn’t see anything in the change log about it. If not, are you planning to support these requirements? Will you have a release prior to the May 25 deadline?

The4 Author Team

Hi, can you please email me with more detail about this features ?
Thanks

Hi Sorry for annoying posts last question as I believe this can be helpful for others as well. When uploading a product and variants. We uplod default image and variant images. But the image that pops up first when you open product is the first variant not the default. How can we make it so when opening product it is the default picture that shows first not variant image. Thank you

The4 Author Team

Can you plz contact me to the4studio.net@gmail.com with store url and make more clear for me by screenshot ? Thanks

How do you edit button on products pages instead of ADD TO CART to be..VIEW PRODUCT..so they can go to product page? Thank You https://ibb.co/kFZRr7

The4 Author Team

You can go to Theme Language and search the text ADD TO CART and change it to VIEW PRODUCT
Thanks

Hi i spoke to shopify as well so i dont post to many questions but they said this has to be done by theme developer..we have the theme.. We have 1 product per collection..so we want to link colelction to go directly to product page not product list..please advise how to do this..thank you

Go to my page diamondrosebox.com / password diana

when you click one carat collection i want to go here:

https://diamondrosebox.com/collections/the-one-carat-collection/products/red not here: https://diamondrosebox.com/collections/the-one-carat-collection

The4 Author Team

Hi, your password is incorrect, can you help me check it ?
Thanks

how to show random products in collection instead of same products like this :-

https://drive.google.com/open?id=15Suy9K96qLXGFHyUwtfgxcbIbCSFFAk-

The4 Author Team

Hi, currently we only support show brand logo like this: http://prntscr.com/jelj2i and you can use by add this section: http://prntscr.com/jelixa
Regarding show random products, it require customize because Basel doesn’t support it :)
Thanks

Please suggest how to create buttons like the screenshot here – https://drive.google.com/open?id=115cST5WPBMGFyPiZ7sTZKXK_08qWSX5N

The4 Author Team

Hi, you need write the CSS to have the button like that :)
Thank you so much

Nitro Slider is not working…..it won’t show up anywhere..just shows blank area

see the screenshot here:- https://drive.google.com/open?id=1xtvY1q0xsJ2Iu1U-0zsmhENwka75AQZD

The4 Author Team

Hi, I can not see Online Store in your theme, please accept permission for me :)
Thanks

see attached screenshot – you have full access -

https://drive.google.com/open?id=1SKQnvsp6HjRfGKKI460ZGYbz-Q1vO23J

The4 Author Team

I just checked and I see this file come from your app make slider not working https://prnt.sc/jdx78g . Can you contact hulkapp, please
Thanks

Hi I am not able to modify the google map visit our store block or remove it

The4 Author Team

Hi, please remove the map config here and Google map will hidden http://prntscr.com/jdjapj . Fell free to let me know if you need any assist
Thanks

Sorry I was talking about removing the black block on the map were it says visit our store

The4 Author Team

Hi, please remove the config for this block http://prntscr.com/jdwmg4
Thanks

Hi, i am interested in the theme

However, i am looking for a product tag that will hang like this http://prntscr.com/jb6ith

It’s available with Outstock theme but i will like it on Basel if you could implement

Did you made any decision?

yes, i decided not to go with you. Obviously you support product tag. But my ask is for the product tag design to be like my screenshot. What you replied = no.you can’t

It can be done with some customisation if you really purchase our theme. You an hire us for this and we will do it for you with small fee

Hi there, can you hide/remove the product quantity option on a product page? Is it possible to have a dropdown product select option like here -> https://www.onnit.com/ketobox/

The4 Author Team

For header / header sticky color, here is the config http://prntscr.com/jb2pc5
Thanks :D

Thanks for the help, great support! Unfortunately, that colour picker option to change the header colour doesn’t seem to work on my installation. Is there an alternative way to change the header and sticky menu colour?

The4 Author Team

Can you please make more clear for me with screenshot :) It will much better for me to let you know where you can config it :)
Thanks

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