13534 comments found.
I recently created a support ticket regarding not being able to activate the thimcore plugin 7 days ago. IF YOU DO NOT RESPOND TO MY TICKET WITHIN 24 HOURS I WILL BE MAKING A LOT OF COMPLAINTS
Hello, I have this error when I want to import DEMO : CODE: #008_DOWNLOAD_FAILED. The php configuration seems ok, only problem with “Remote GET” but I guess it’s not related. thx,
Hi remyrazzle,
Actually the Remote GET is the reason why. Can you ask your hosting manager to update the method? Or you can send me a request to candy@thimpress.com with subject “remyrazzle – Eduma Support”, I will try to change the config 
Hi,
Is there a shortcode/widget for share buttons?
Thanks!
Pls dont ignore this I recently raised up a technical problem with regards to PHP compatibility on the forum. https://thimpress.com/forums/topic/help-learnpress-not-compatible-with-php-7-1/
I have installed the theme successfully and when tring to import demo ‘Demo Modern University’ It causes the error like CODE: #002_SERVER_ERROR So, How can I get rid of this error and import demo as well?.
Hi rishukalra,
Seem there is a PHP configuration is not matched the requirements. Let me check your site more carefully and find a solution. Just send me a request to candy@thimpress.com with subject “rishukalra – Eduma Support”.
I have sent you an email, Please give solution ASAP.
Hello Sir, Theme installation issue has solved now, But after installed demo-university-2 demo then in front end side the register link from right top corner is missing as per demo. So can you let me know how can I fix that?
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Hello,
We purchased this theme and it’s Add To Cart button failed to work. Even after we opened a support ticket on the theme’s website we got no replies there and still waiting for the answer. Given below is the url to the ticket:
https://thimpress.com/forums/topic/add-to-cart-button-not-working/Please help us to fix this as the website is live. Thanks.
I love the theme, but I have a few issues after install. I did create a post in your support forum, here: https://thimpress.com/forums/topic/responsive-slider-not-working-properly-and-other-pages-are-not-displaying-properly/
Also, what’s your hourly on doing some work to create additional pages to the website?
Thanks!
Hi, what do I need to buy additional to the theme?
Do you have a badge system, course forum/discussion
Hi there, the ‘buy now’ button is missing from the courses page completely. I have updated the theme, learnpress as well as wordpress. Can you please help with this? I don’t see why I should have to pay for support, considering one of the most fundamental aspects of this theme (the ability to purchase a course) is missing. Thanks and look forward to your reply.
Hi enkheeash,
I believe there is something wrong on your site, may be a corrupted data… That’s why you should renew your support.
Please send me a request to candy@thimpress.com with subject “enkheeash – Eduma Support”, I will try to help.
I installed a new update on Monday, April 30th. Immediately, the Roboto font was replaced by some sort of Serif font which looks hideous on the site. I ran the customizer to set fonts back to Roboto, but the customizer won’t work anymore! I need a fix ASAP!
Fixed.
Hello, a pre-sale question .. we want all the videos playing from the server..not youtube…so what type of video format the theme’s player support? thanks
Hello, is it possible to have a global variable that gives the percentage of success for each course as in woocommerce we have the variable $ _product? I would like to know the percentage of success for specific courses to vary the level of students. Second question, is it possible to put audio in different courses as you put videos youtube? Third question. Is it possible to charge an annual student fee?
Hello support, i have not checked the demo site yet, i’m gonna run a tuition center(offline), i would like to build a platform(online) to allow our tuition center teacher to manage their classes/course and also allow student/parents to check the tuition class schedule, i’m not sure if this theme can do that?
how i can mange the quiz to active only when the student finish the lesson ?
thanks for replay ken, i need some customization and i sent what i need in the quotation form but still there is no replay
Hi Spot4kh,
Sorry I didn’t get your request yet. Can you resend to candy@thimpress.com with subject “Spot4kh – Eduma Support”?
Hi Ken , now more than month to solve 1 issue “Cart” and nothing happened every replay just to gain time even u promised to solve it from many days ago and nothing happened again, any more delay not accepted pls support your customer
thanks for not replying
Hi Ken, pls note it take ore thank 6 weeks , and u see it not critical may be from your view but for us its important pls support your customer and don’t replay to ask more time i’m boring it
Hi Ken, hope u able to solve it pls update me
Hi, Can i make sure customer see the course’s “Terms & Details”, by check a checkbox or something? Thanks.
hola.quisiera volver el menu inicial como al principio.me sale una franja blanca que no la úedo sacar.ayuda
Hi, Thanks for this nice theme. Is the images included in the theme? May I use them on my website?
Hi theisingert,
. I can share the PSD files if you interested in. Just send me a request to candy@thimpress.com with subject “theisingert – Eduma Support” 
thanks will send you an email.
