22360 comments found.
Hi AJ,
Just trying out a few hings for the home page. You will see that the signature, which is a transparent png, is not showing through as transparent. Does the theme add a white background to transparent PNGs by default? If so, how can fix that please?
http://therussiantrilogy.com/home/This is a silly question to which I think the answer is no, but just in case…is it possible to tilt the entire display of a row. So in the case of the above example, a pseudo letter whose texture is a row background image, the text in a text element and the signature a pic in that same text element, could I rotate the row and its content so that the letter is displayed tilted at an angle?
My default is to to do the whole thing in Photoshop, rotate the final graphic as wanted and import a png into WP, but I want the text to be editable, so I wondered if I could alter the display in WP instead.
AJ, scratch the first question. The png is now transparent. Don’t know what changed. I had updated and refreshed the page numerous times before. But ignore it now please.
Hi,
You can easily tilt things using the CSS transform property – https://www.w3schools.com/cssref/css3_pr_transform.asp
So you would give your row a unique ID (via the row settings) then target it with CSS.
- AJ
Yes! Not so silly after all. Excellent. Thanks dude.
Sorry, you made me feel clever and I just wiped out the feeling.
I gave the row the ID mtletter. In the customm CSS for the page, I added:
.mtletter { transform: rotate(20deg); }
Not happening. I have put the CSS in the wrong place or am I not addressing mtletter properly?
So in CSS ID’s use # symbols and classes use periods.
So your code would be:
#mtletter { transform: rotate(20deg); }
But 20deg is a lot!
- AJ
20deg was just the setting in the example you showed me, not an artistic choice!
Thanks a lot AJ,
Hi AJ, how I can expand the distance between this two lines on my post page. See screenshot: http://bit.ly/2FOZjlV
Best regards
Hi,
The easiest is to add a little padding before the related items like this:
body.single-post .related-posts { padding-top: 40px; }
- AJ
Hi AJ, has the Envato tab been removed from Wordpress? That’s where the update used to live, but doesn’t appear in the dashboard anymore.
Hi,
The “Envato” tab would only show up if you had the Envato Toolkit or Envato Market plugins installed. These can still be used for updating the theme, but since early last year updates have been built-in as shown in the docs so you don’t need these plugins anymore – https://wpexplorer-themes.com/total/docs/update-theme/
- AJ
Hello i have a problem, i can not change logo size. i submit a ticket but I did not answer. .shrink-sticky-header #site-logo img { max-height: 40px !important; } Where can i change top css?
Hi Arash,
This is AJ the theme developer. You did submit a ticket at 12:00pm on a friday night just a few hours after submitting this comment. While our support does work on the weekend it is a bit slower then during the week so we appreciate your patience.
I’ll reply to your ticket right now!
- AJ
Hi,
If you are having trouble logging into the support site please try in a different browser incase it’s a cookie issue.
Also you can leave questions here, I normally answer much faster then the tickets 
- AJ
Hi how are you please check my reply emeil for another problem in theme.
Hi AJ,
I received notification of a theme update today. That was fast. I can’t see a list of changes for the upgrage. Would you please let us know where we can find that?
Also, never updated a theme before on a live site. I wouldn’t mind recommendations for a trouble-free update. I use a child theme, though I don’t suppose that makes any difference to the update process.
Thank AJ.
Chris
Hi Chris,
The changelog is always located here – http://wpexplorer-themes.com/total/changelog/ (when viewing the docs the link is in the header).
There shouldn’t be anything to worry about when updating. When a theme is updated the only thing that happens is it’s deleted and re-installed. All your settings, content, etc is saved in your database only theme files are deleted.
The only thing you should do after updating is make sure your site still looks good (incase there was some issue or a theme bug) and clear all site/browser cache.
More info on updates here – http://wpexplorer-themes.com/total/docs-category/updates/
- AJ
All done. Site still running so all good 
Thanks AJ. Have a good Sunday.
Great
It’s still Saturday here, but I will have a great Sunday for sure!
I am releasing a brand new redesign for the Total landing page – https://totalwptheme.com/ – which will look much more modern and slick (tomorrow Sunday or Monday). I will also be bumping the price back to $59 or $49, depending on my mood. So if you want to grab another license for another site now is a good time!
- AJ
Hi. I have purchased these theme and need the license for the slider revolution – to activate the features. How do I do that? I do not see it included in my documentation. Thanks!
Hi,
This is AJ the theme developer. When products are bundled with themes here on Envato they don’t include a separate license due to licensing terms. So all the standard features of Slider Revolution are included and you can use the plugin without issues without activating a license. A separate license, however, is required for “premium” addons offered by the plugin (like some of their premium templates). This is primarily due to the lower cost of products on the market and so plugin developers can offer added benefits.
But updates and support are provided by the theme developer (myself) and all standard features of the plugin are available so you can create a slider just like any of our demos.
I hope this makes sense. If you do have any concerns of questions please let me know. I’m here to help!
More info on the docs here: https://wpexplorer-themes.com/total/docs/bundled-product-license/ and here – https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
- AJ
Hi how are you, i have a problem in this theme. how can i submit ticket for problem?
It doesn’t look like the theme has been purchased under this account “puriakaren” – normally it would show a “purchased” tag next to your name, but it isn’t. Did you maybe buy the theme on a different account?
- AJ
Hi, I am using post masonry grid… I am trying to open the redirect items in a new window or tab… Is there a way to target these?
I tried using javascript by targeting any items that have links to 3rd party urls but it is not working for the links for the masonry grid… still opens in the same window…
I have the masonry grid pulling in portfolio items… I have the link set to a redirect link on the portfolio item field “Redirect” included in the theme… I need this to open blank…
On the portfolio archive it is working… but not with the post masonry grid inserted from the visual composer..
It seems to work with the portfolio grid as well… but not with the post masonry grid….<<< I would just use the portfolio grid module but you cannot have the title slide up in it…? please let me know.
Hi,
The Post Masonry Grid module loads after the site has loaded so your jQuery click event needs be be written like such:
$( 'body' ).on( 'click', 'element-to-target', function()
That said instead of checking the URL you should be able to check the classname, Total hooks into the post_class to insert a “has-redirect” class to any entry with a redirect.
Also, the Portfolio Grid does have some overlays available (maybe there is one you like) and you can even create new custom ones – https://wpexplorer-themes.com/total/docs/create-new-overlay-styles/
- AJ
Awesome!! I didnt see the overlays.. << works great!!! Support on this theme has been GREAT!!!
Great, I’m glad those work for you If you need anything else let me know, otherwise have a great weekend.
- AJ
ps: Thank you for the great rating by the way!
Hi AJ, How do I go about making a “Total Button” into a click to call button? Or would I need to use the “Raw HTML” element to achieve this and manually create the button? Best Regards, Lucy
Hi Lucy,
All you need to do is add “tel:” to the link in the module. So your link should look something like:
tel:1-408-555-5555
- Aj
Thanks so much AJ. I think I must have just written it wrong when I tried. It’s working now
Hi AJ,
I have a few questions regarding the product gallery at woocommerce pages.
- Can product gallery slide automatically when page is opened? (like we do at normal sliders, change image at each 5 seconds etc.)
- Is there a way to put some “overlay” texts on the bottom of images on the product gallery? Like shown here: https://ibb.co/nPpCB7 (Maybe writing the note to image caption/description and displaying with CSS?)
- Is it possible to display product videos “In the product gallery together with images?” I have checked your code about adding videos to woocommerce products But this replaces the whole gallery and only display video. What I ask is something like this: https://www.zealousweb.com/wordpress-plugins/wp-content/uploads/2015/06/screenshot-2.png
- When our product page is first opened, it resizes to fit the product gallery but this creates a bad flicker effect. Please see it live: https://www.someka.net/excel-template/gantt-chart-maker/
How can this be prevented?
For your info: Normally this issue is hidden with this CSS transition:<div class="woocommerce-product-gallery" style="transition: opacity 0.25s ease-in-out;">
so it is not noticed by people. However I have added custom CSS for opacity: 1, because otherwise that section stays blank until all my page loads (finishes other js loads etc.) I want to display at least featured image as soon as the page is opened.
Thanks in advance for your replies!
Hi,
1. Yes you can do it like this: https://wpexplorer-themes.com/total/snippets/woocommerce-slideshow/
However, if you look at their plugin’s code there is a comment saying that loop needs to be disabled as it can break things. But you could also set $options[‘animationLoop’] to true and test yourself.
2 & 3. You could replace specific images with a video or insert text under the images, but it would become very complex.
- Total already has the ability to set a video for an image so that’s done.
- But you can’t override the WooCommerce ‘wc_get_gallery_image_html’ function for the gallery output so you need to either disable the gallery and write your own loop or you need to inject javascript onto the product page that dynamically replaces images with videos. Both which are going to be very time consuming so I can’t just spit out the code for you.
If you need a more complex slider with captions and videos you would be looking at replacing the gallery completely with your own slider script and code. This one is nice – https://flickity.metafizzy.co/
4. You would need to inject the first image of the gallery onto the page via the woocommerce_single_product_image_thumbnail_html hook – https://github.com/woocommerce/woocommerce/blob/c637d7d8c6dc8b5c68cada327c773f2b728c77c8/templates/single-product/product-image.php – and use javascript so the image is removed as soon as the slider is shown.
- AJ
ps: nice work on this site so far!
ps: I realize Total has a very basic integration of WooCommerce, and this is on purpose. Anytime you mess with WooCommerce at all it breaks 3rd party plugins. So other themes that you see that have completely transformed things to make WooCommerce function better or prettier, generally have many issues with future plugin updates or conflicts with addons. I keep things as simple as possible (although if you look under total/framework/3rd-party/woocommerce you can see a lot of code is still required for the basic functionality).
- AJ
1 has worked good. I haven’t seen any issues so far. 2 & 3 can stay for now. (at least now I know there is not an easy solution) 4: I didn’t understand how to use the hook but I guess that’s not easy to solve either.
Thanks for detailed explanations!
Hi,
Still loving this theme but I’ve hit a roadblock integrating Learndash with it.
I believe Learndash introduces custom post types (e.g. sfwd-courses and sfwd-lessons) and these include the featured image at the top of the page. I’d like to remove that.
I’ve tried turning off Featured Media in Appearance > Customise > Blog > Single but that only affects normal posts.
I’d ideally like to turn off author name, post date and number of comments too.
I’ve searched the comments here; there are there are lots featured image issues, but I can’t deduce an answer for this problem.
Any advice much appreciated. (I have no css skills unfortunately.)
Andrew
Hi Andrew,
It should be pretty easy to remove this via theme filters – https://wpexplorer-themes.com/total/snippets/cpt-single-blocks/
This would require a child theme though and custom code in your functions.php.
If you contact learn dash with a link to this snippet I’m sure they could give you the exact code. Because it’s a premium plugin I don’t currently have access to it.
It would be nice though to include native built-in support though for it I’ll reach out to them. I had reached out to them in the past but got carried away with other projects.
- AJ
Hi AJ,
Thanks so much for the reply – your responsiveness is, as ever, astonishing!
I had spotted that link but confess the code is too far over my head!
I did reach out to the LD team actually, and they were very cool offering to write some css, but my inclination is like yours – I’d rather see development skill and time put into a native solution that helps the many rather than a code workround that only benefits me and might not prove to be a sustainable solution with future changes to the plugin or theme.
Thanks very much again.
Best, Andrew
Hi Andrew,
Removing via CSS isn’t ideal, I can give you the code if you wanted. But…if you already have a child theme what would be much easier is just create your own template to use with learn dash – https://wpexplorer-themes.com/total/docs/custom-post-type-singular-template/
If you open a ticket and request it be assigned to AJ I’d be happy to assist with this as needed.
- AJ
Hi AJ,
Once again thanks for the very generous response and offer.
I’m a little hesitant to impose on you as I don’t have the skills to tweak/maintain css changes etc., so I might be better to wait in hope of native solution.
Can I just check one thing though? LeanDash say that their custom post type just inherits the theme’s template, which dictates where the elements go on the page.
In my site there is only the ‘default template’ from which to choose. And yet, when I turn off Featured Media/Meta in Appearance > Customise > Blog > Single, it only works for standard blog posts.
Is LearnDash is pulling on another ‘hidden’ template that I can’t control in the Customiser? Or is the Customiser’s alteration of the default template somehow not being passed through to the LearnDash custom post?
It seems like something is ‘falling between the stools’.
Thanks again.
Andrew
Hi Andrew,
The settings under Customize > Blog only target standard posts. The reason for this is generally you don’t want your custom post types to look and function like a blog, so in Total custom post types have their own template file and functions. Because you can have unlimited custom post types as well as hidden post types on your site it doesn’t make sense to have customizer options automatically created for every custom post type on your site.
But Total is very modular so you can easily tweak the output of any post type via a child theme. Example:
- https://wpexplorer-themes.com/total/snippets/change-layout-learndash-courses/
- https://wpexplorer-themes.com/total/snippets/remove-content-blocks-from-learn-dash-courses/
- AJ
Hi AJ,
Many thanks for the reply – and for the snippet. Very kind of you. I’ve used it and it works like a charm, of course.
I get the impression that WordPress’s underlying design could more cleanly integrate themes and plugins, but I’m imagine that’s an old chestnut!
All the best.
Andrew
Hi Andrew,
The issue isn’t with WordPress itself, the issue is that every theme and plugin works significantly different.
That’s why I have all the different hooks and filters in place so that you can always easily tweak things in your child theme if needed.
Now…in an ideal world I would have default integration with LearnPress and include some extra options as I do for bbPress, WooCommerce, Events Calendar…etc. And I will do it, I just have a lot of other updates I need to do first
All the best to you too!
- AJ
Thanks AJ – right on again. It was a plugin for adding footer code to all pages called “WP Insert Code” – do you recommend a different/better code injection plugin? thanks!
Hi,
You can actually go to Theme Panel > Custom Action and insert any code you want added to your site footer in the ‘wp_footer’ action hook. This will be added to the live site only (where you want it).
- AJ
That’s great, thank you for the pro tip!
Hi AJ, I’m having an error occur on one of my Total client installs at https://edrubinmd.com – a 30 pixel bar has appeared between the header/nav section and my page content section on all pages universally – it appears that a BR tag is being added to my page html wrapper and i can’t seem to figure out how that happened and how to undo. I’m running a child theme with no custom CSS on this one. Any suggestions on how to suppress the 30 px white space? Thanks! Bill Hewson
Hi Bill,
That’s very strange, I don’t see any issues when checking locally, live and no other customers have mentioned this so I don’t believe it’s theme related.
Do you have any custom code in your child theme’s functions.php file?
Also have you installed/activated or updated any plugins recently?
- AJ
I am using Total with the glitz and glam demo. The top bar is enabled from the customizer settings, but is not displaying on the website at all.
I have toggled the enable disable and no change. And i have removed the css and then put it back to see if it is causing the issue, no change.
What do you suggest?
Hi,
Any chance it’s being disabled manually on the page via the page settings – https://wpexplorer-themes.com/total/docs/page-settings-metabox/
- AJ
Ah! That solved it.
Hi, AJ. I’m trying to create what I guess would be a bar in the footer? I’m not sure what you call it, but it can be seen on https://www.orainti.com/ and https://www.google.com/analytics/. There are what looks like a bar at the bottom of both websites that says this website uses cookies. There’s a learn more link and a “Got it” button that makes the element go away. I’d like to implement something like this on my website but I’m not sure how. Any guidance you can give would be awesome. Thanks!
Hi there,
This is probably one of the most popular solutions – https://cookieconsent.insites.com/ – and they have many styles to choose from.
But if you prefer you can use a plugin instead like this – https://wordpress.org/plugins/uk-cookie-consent/
- AJ
Hi AJ, you are telling me that you have never heard from me after you sent me some code (see item rating). I have always replied to the latest thread as I have been told. Without any feedback. Today I have opened a new ticket with all the information about what my problem is. I hope this will work. I’m really confused and it’s strange that in my case you don’t get my messages.
Hi,
All the emails we’ve gotten from you have been direct messages and not replies, direct emails get sent to a spam folder and you receive an auto reply like this – https://cl.ly/rKs8 – the reason for this is because anyone (including spammers) could just email the support email directly and bloat up the tickets panel making it hard to provide quality support for actual customers so the ticket system only accepts new ticket submissions via your website or replies to current “tickets”. So when you submit a ticket, we reply to you then you need to hit reply this way the email can reach us.
It is possible that there is an issue with your email system and it’s not properly sending replies but rather creating new emails.
I see your new ticket and I am replying right now.
- AJ
Just making sure you got my reply to your email
Hi AJ,
thank you very much for your support!
No problem, if you need anything else just reply to my email or open a new ticket, always happy to help!
By the way you did a great job with the site,
AJ
If you don’t mind updating your review/rating it would mean a lot to me. Thank you!
And as always if you need anything let me know and I’m happy to help!
- AJ
Hello guys, my client purchased this theme and unfortunately lost envato credentials, so we can’t properly submit the ticket. I am a WP designer and I took over this project. After I updated to newest theme version, visual comproser stop working in backend mode, there’s no back end mode button, i am unable to edit columns, chose elements etc. I can send you WP admin credentials and you can check in back end that theme is purchased and maybe check it out?
Hi,
There aren’t any known issues with the page builder it should be working 100% here are some things for you to check:
- Make sure Wordpress, the theme and plugin are up to date – http://wpexplorer-themes.com/total/docs-category/updates/
- Disable 3rd party plugins and clear your cache to see if a plugin is breaking the builder (usually the case).
- If you still can’t fix it, check your browser console for any errors and your server error logs. If you see any errors you can let me know what they are so I can tell you how to fix it.
- AJ
Turned out we are running a very old version of visual composer 4.9. It wasnt updated with the Total theme update for some reason and can’t be updated automatically. I need to deactivate and delete the older version of this plugin from theme and then install the standalone version 5.4.7 which is already purchased. I just want to re-confirm if you have done any changes to the core plugin files or not? just to make sure nothing will be lost during this process, which might affect the content/layout at my end?
No, the core plugin files are never modified. The theme always includes the latest, untouched version of the plugin. I don’t believe it editing the plugin files because it can break 3rd party addons.
Does your theme effect the excerpt in the RSS Feed?! as much as i do. I made every possible thing to shoe only the excerpt in the feed. But still the feed show the whole article.
Thanks
Hi,
No the theme shouldn’t make any alterations to the feed, the feed comes directly from WordPress. All you need to do is change this setting: https://cl.ly/rL3A
WordPress feeds are cached though, so in order to update the feed you need to edit an old post or publish a new one and clear any site cache.
- AJ
On the Blog page under RECENT POSTS I’d like to change the color of the link and hover link. When I use Customize | General Theme Options | Link & Buttons, I can’t get the colors to change. How can I accomplish this?
Hi,
The titles of the recent posts are headings and by default heading links are black which is the same color as standard headings, but it’s very easy to change with a little Custom CSS.
Example:
.related-post-title a { color: red !important; }
.related-post-title a:hover { color: blue !important; }
Simple change where it says “red” and “blue” to a hex color you want. You can use this site if you want for quick selection – https://htmlcolorcodes.com/color-picker/
- AJ
Thanks! I followed that but it didn’t work.
(I think this is called the sidebar) Under RECENT POSTS the links are brown and hover is light brown. I want to change the color of the brown links.
Oh, yes the code provided was for the related articles section under the post. Sorry about that!
To target the widget you can go to Appearance > Customize > Sidebar and here you can choose a new link color and hover color: https://cl.ly/rLWv (currently set to a very light brown due to the imported demo)
- AJ
That’s it, thanks a million!
No problem, if you need anything else let me know! It’s almost bed time here but I’ll be around tomorrow
Can’t submit support ticket. Fillin the form on https://wpexplorer-themes.com/support/submit-request, but when I hit submit, the clock face icons spins but nothing else happens. Same in Chrome and MS Edge.
Been like this for 24hrs BTW
Hi,
This is AJ the theme developer. Looks like many tickets have come through today and I just checked and I don’t see an issue either. Are you trying to insert any sort of code perhaps in the ticket content? If there is code in the form (besides standard text) depending what it is, it may not submit correctly for security reasons.
- AJ
Feel free to ask any questions here in the comments as well. We reply to all comments. The tickets are mostly for situations that require us logging into your site and you need to send your logins privately.
