Hi,

It is using “Montserrat” font. If you have further questions kindly post to our support forum.

Thank you

Hi cafofoman,

I’m not quite understand with your question above. Can you please tell more detail about it? Just want to make more sure.

Thank you

Hi, I want see this feature (https://assets.jnews.io/img/tf/gallery.png) working. How link I can see?

hi cafofoman, you can take a look right here : https://jnews.io/default/jnews-gallery-with-description-advertisement/

Thank you

Hi,

You need to check the error logs to investigate what causes the error. Please also ensure your server meet the system requirement, you could check from JNews > System Status especially the memory limit: http://support.jegtheme.com/documentation/system-status/

Thank you

All is good in System Status Report. The memory limit is 256 MB

Hi marianbc29,

Regarding this issue, please make sure if you have been updated all JNews plugins to version v2.0.

This issue happens usually because there’s an older version of JNews plugin on your website.

Let us know if you still get the problem in there.

Thank you

hi slashcoder, we will take a look at this.

Thank you

Hi,

Unfortunately, at the moment there is no option to remove partial part from the review (price is part of the review). But, it should be possible with custom CSS. Could you confirm which review section you want to remove?

Thank you

Hi,

It seems because the site can’t access the ajax endpoint (403 Forbidden): https://deadicatedfans.com/?ajax-request=jnews Do you migrate the site from HTTP to HTTPS? Please ask your hosting administrator to solve this, because it is a server side issue.

Thank you

Thank you for the response. I’ve been on https for a while without the issue, but I create a ticket with my hosting. Thanks again.

let us know if your issue has been resolved. You are welcome MGitkos

Hi,

Seems like there is incompatible PHP version, probably it is because your server use old PHP version. Could you confirm what PHP version running on your server?

Thank you

Hello!

That was precisely the case. My PHP was really old – 5.2. It’s working just fine with 7. Thanks!

So glad to hear it! Please let us know if you have more questions. Thank you

nevermind i got the answer sorry for the double post

Hi,

No problem! Of course, WPBakery Page Builder for WordPress (formerly Visual Composer) is compatible and also bundle with the theme, so you do not have to buy it separately.

Please let us know if you have anything to ask!

Thank you

hi adyachenko, its not translated. you can go to customizer. and use customizer search feature to find this word “First title of inline related post”

Thank you

what is it “customizer”?

you can find customizer at your appearance > customize. and on top on sidebar you will notice a magnifying glass icon. you can search “First title of inline related post”

Thank you

halo bro. plugin untuk social share apa ya namanya?

halo bro. plugin social share namanya apa ya?

halo bro ariesadewa, emang itu bisa jadi ga keinstall otomatis tergantung demo mana yang bro pake. coba ke dashboard nya jnews > plugin > Social Share & Counter . disana bisa di install ke 2 nya. JNews – View Counter & JNews – Social Share

Thank you

are you saying that it wont show titles only image &excerpt? the title is very important, you know that do you?

or are you saying it will only show title and image? except the excerpt.

Ahh sorry. i mean image & title. without excerpt.

hi ruanfll, we are using get_author_posts_url instead of the_author_posts_link. so if you search the_author_posts_link, you won’t get any result.

Thank you

hi 3Daviiid, unfortunately its how system on envato work. this issue will fixed on next update. we plan to update the themes right now.

Thank you

hi kakalotfreedom, after looking for your issue, it seems the problem is on our code. to fix this issue, you can edit the code directly. go to file named as ModuleViewAbstract.php (jnews themes folder > class > Module > ModuleViewAbstract.php), on line 569 – 573. and change to this code :

if ( $type === 'code' )
{
    $attr['content'] = isset($attr['code']) ? $attr['code'] : $attr['content'];
    $code = empty($this->content) ? $attr['content'] : $this->content;
    $ads_html = "<div class="{$addclass}">" . $code . "</div>";
}

Thank you

ok I’ll try. Thank you very much

You are welcome kakalotfreedom

Hi winpeace,

Our support team has been answered your question. It seems that problem not related to the theme issue. Kindly you can check it out.

Thank you

I close site for problem. Can you check again please.

hi winpeace, its better to keep discussion on one place. if you already post on forum we will monitor your question on forum.

Thank you

Forget it. I solved it loading db into a wordpress installed on my pc xD

great silver_surferxD

hi thank you for your interest. here is plugin we use on our demo. https://d.pr/FREE/S5vMq3 also when installing demo, our demo importer will automatically install required plugin or each demo to make it look like the demo site.

Thank you

Thank you very much. I will back to you after purchase this theme.

You are welcome artroeb

hi nusquama, yes its about google & your website. you will need to check if your google allow your website to have more than one google ad sense.

Thank you

Hi slashcoder,

May i know what you mean with “letters are overlapping”? Did you want to remove it or something else?

Thanks for your suggestion. We will take a look at this thing for the further theme update.

Thank you

if you see APPLE its cutting from bottom

hi slashcoder, this can be adjusted by add custom css for exact line height. for example, you can change line height to 1.2 or etc

.jeg_single_tpl_2 .entry-header .jeg_post_title, .jeg_single_tpl_3 .entry-header .jeg_post_title, .jeg_single_tpl_6 .entry-header .jeg_post_title {
    line-height: 1.1;
}

Thank you

you are not giving me any reply in forum

please please please fix the AMP error please please please asap

Hi techdockers,

Please try to follow the instruction on this topic https://bit.ly/2wfBRPt regarding AMP page issue. Let us know if you still getting problem in there. Our support team will process your thread asap, please be patient for a while.

Thank you