779 comments found.
hi
Yes you can from Theme Option https://prnt.sc/jgzz8b
Thanks
When I used a shortcode for a section of my site, the content of the shortcode shows up in the . backend editor, but not on the frontend or when I publish it to the site.
Hello,
Can you please tell me which shortcode you are using & which area? Please send me screenshot with admin access I will check support@radiustheme.com
Thanks
Any particular membership plugin that you would recommend?
Hello,
You can try first one of from first 2 plugins https://wordpress.org/plugins/search/membership/
Thanks
Does the Gym Edge theme support multisite?
Hello, Thanks for your interest.
Sir multisite is WordPress default feature. Yes theme should work.
Thanks
How can I change gallery layout or something else to avoid croping pictures? Cropped mini version > https://prnt.sc/jg1n31 Cropped zoomed version > https://prnt.sc/jg1n7r
Thanks for the feedback
Hello, What you want to change here. Gallery by default thumb image on click open big image.
Thanks
I would like to have thumbnail in 1:1 and full original big image (when someone click)
Gallery work like this way see click thumbnail image it will show Lightbox big image how you want do you have any example? https://radiustheme.com/demo/wordpress/gymedge/gallery-1/
Our gallery is custom post type if it don’t fit then you can use any gallery plugin.
Thanks
My logo keeps coming up way to small, What sizing recommendation do you recommend?
Please check Theme Option Logo section Fixed height disable that then you can ad your own site. Also increase the Logo area grid size.
Hi, can’t import demot data. Error: Failed to create tmp table _fwbk_BH1Of8_wc_download_log. Unknown collation: ‘utf8_unicode_520_ci’
Hello,
Thanks for purchasing our Theme. Sir it is database table collection settings. Please send me WP admin and FTP I will try support@radiustheme.com
Thanks
On the trainer page I’d like to improve the UX by making the trainer image clickable (to the bio); I’ve gotten feedback that users don’t realize that the name is the only clickable real estate (on the page) to get to the trainer bio. How can I tweak the ‘Gym Edge: Trainer grid’ so that the images on the grid are clickable (in addition to the trainer’s name)? Appreciate the assistance.
Hello,
In this layout profile image overlay social icons so image will not clickable here another layer is hover image https://radiustheme.com/demo/wordpress/gymedge/trainers/
If you don’t have social image then image can clickable.
Thanks
So how would I do that? Here it the page in question: http://www.ticefitnesscenter.com/staff None of the staff have social icons so the overlay doesn’t do anything; I’d like the entire image clickable instead of just the staff’s name (which is confusing end-users). Thanks so much!
Please send me FTP access I will make image clickable support@radiustheme.com
Thanks
Just sent; thank you kindly!
Please check.
Hi i was wondering if the wp bakery page builder has a license inside this theme? i need to activate it and i dont seem to know how to without purchasing the license.
Hello, WPBakery Page Builder & Layer Slider in bundle with With Theme. We own extended License but as per license policy we can not distribute the key. See detail https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
You can use current version no problem to use it.
Thanks
Here’s the creds.
rippedupfitness.net
Wordpress admin VQE^5J2XH#wZ2El@ZvpnN(fH
ftp themesupport12 Techsupport12!
Woops. Changed this. Ill email
Yes please mail comments is public all can see this mail support@radiustheme.com
Hi. I just purchase the GymEdge theme. I am having trouble uploading .png files for my logo. I contually get an error like logo5.png HTTP error. When I look at the actual folder on the server, there are several variations of the image there but the process errors out and I am not able to select it as my logo.
Hello,
Can you upload others images in media? Please check. This error normally show if server is our of space or image upload permission issue of folder.
Please check media if still issue then send me WP admin and FTP access to support@radiustheme.com I will check.
Thanks
Hello, how can i remove completely the top bar?
Hi.
Please check Theme option from here you can disable top bar also individual page / post has settings to enable disable it.
Thanks
under GymEdge options/top bar selection/display on top bar -> i set it to ‘disabled’ saved changes buts till top bar is there
Please check Page / post meta option bottom each page if set from page/ post then override Theme Option.
i really don’t know what you mean and how to do that. can you please be more specific?
Pleas check the point #6 https://radiustheme.com/demo/wordpress/gymedge/docs/#post-single
ok thanks done it 
nice !!
I have installed the demo content and am trying to match up the spacing under the slider. On several of the demo pages the content boxes, or schedule sits up tight to the slider. I have spacing on my site that I can’t seem to figure out… I believe I have matched all the settings…
Hello, Please mail me site url & admin access to support@radiustheme.com I will check.
Thanks
Hello, I’m Brazilian and I bought your theme, I liked it a lot, but I needed to translate it into Portuguese. The IBM calculator is not translated to the next table, you can help me
Hi, Please translate gymedge theme & gymedge core plugin. You can use loco translate plugin.
Thanks
Hey after installing wpbakery I try to use premade stuff such as hero header and then it tells me that I need to activate the plug in in order to use that and other features. I just purchased a license to wpbakery so buying this template was somewhat a waste of money.
Hi, Sir WPBakery Page Builder & Layer Slider in bundle with With Theme. We own extended License but as per license policy we can not distribute the key. See detail https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Thanks
We would like to add specific content for the BLURBS in the blog section (before opening the blog), how can we implement this? We noticed the content is all crumbled up in this page: http://35.185.78.224/blog/
Hello,
Sorry this features not available need to edit blog template to add extra text in top.
Thanks
how do I remove them that part from showing before opening the blog?
I am not clear which part you want to remove in blog top banner that can control from Theme option.
please advise how to implement the featured image (it should be automatically based on the image we have for this post).
let us know how to fix it. Thank you.
Hi, Please update your Theme Latest version if still issue mail WP admin support@radiustheme.com
Thanks
how to update it?
If you don’t change any template files then you can do auto update see https://radiustheme.com/demo/wordpress/gymedge/docs/#update
Hello, we would like the images to be clickable as well on this page.http://35.185.78.224/shop/ Please let us know how / or what to add.
Thank you,
purchase ID: aea82f25-762a-4528-832d-9e7b8402b4a0
Hi, We already noted this will add in next version. If you need now please send me FTP access I will add for you support@radiustheme.com
Thanks
Hi We have other customers in there and it’s private ftp connection. Can you please attach to email and explain how to replace the files? We can do from here.
Thank you,
If only shop page then send me your mail I will give you file support@radiustheme.com
Thanks
Hi! I had at the footer 2 great blocks in 2 widgets and suddenly, when I made the translate, I have 4 small blocks (2 of these, empty). Is there any way to indicate I want the footer divided by 2 in all languages?
Look at http://sisegrau.click/palau
Thank you!
Hello, Can you please mail me WP admin access support@radiustheme.com ?
Thanks
I am unable to edit the header on the blog and shop pages. I was able to on all the other pages. I made the change the same was on these two pages but it doesnt show up. Whats the difference for these pages? Thank you!
Hi, You want to change page banner image? See in Theme Option has this page settings. https://prnt.sc/j5hi01
Thanks
Thank you this worked perfect
Thanks too !!