21548 comments found.
Hi guys I need to do the same progress bar show in the shortcode, but I don’t know how to set the first style
Hello,
Unfortunately there’s no buyers badge in your profile..
If you’ve bought the theme from another account (or helping someone else who purchased it), please submit a request via our online help-desk: http://support.dream-theme.com – we will get back to you ASAP. (Note that you’ll be asked to enter the purchase code for verification purposes.)
Thanks!
Hi, Can not turn off “beautiful loading”, what do you advise? Plugins and theme updated.
Hello,
Yes. In Theme Options > General.
With the option selected, the function is not disabled
Then you most probably have page caching enabled. Simply clear the page cache.
Cleaned. How to disable in the code?
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi, Why cannot we have the option “to open in a new tab” on button ?
Hi,
Some buttons (usually ones with fancy effects on them) are JavaScript -powered. Therefore “to open in a new tab”, “copy link address”, etc. will not be available on them.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
hi, i will want buy the theme, but i have a question. Theme is it use only for one site? Can I use it on all my sites? (sorry for my english, i’m a little speak english)
Hello,
I’m afraid all themes on ThemeForest require 1 license purchased per each 1 site you build: https://themeforest.net/licenses/standard
I am having an issue with the navigation icons not showing up on this theme… you can see it here on the homepage… https://www.sigridnaturals.com/sigrid-naturals-home
The products section and Where To Buy section should have a navigation arrow but isntead there is a blue box. It worked at one point but now its not looking right.
PLease help. Thanks
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Great theme. Can I use the pre-built product site https://the7.io/product/#!/up with woocommerce functionality or does it need to be one of the pre-built stores?
Hi,
Thanks for feedback!
That (and every other) pre-made website can be combined with WooCommerce.
Great, so is there a template style in each for product pages or what template style would you recommend using?
Guess I misunderstood your initial question.
I mean that you can install a WooCommerce on “Product” pre-made website. In this case the “Product” will be the front-page of your website and WooCommerce products will have the standard appearance: https://the7.io/main/product/organic-herbal-tee/
Alternatively you can use a “Product” as a template for your product pages AND add WooCommerce purchase buttons to them. E.g. like on this demo: https://the7.io/ecommerce-book/
Hey guys, using the theme on site and the contact form has stopped working…just spins endlessly and doesn’t send out the notification: https://www.training-central.co.uk/contact/
Any advice?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi, is it possible to change the ‘Dream-Theme — truly premium WordPress themes’ in the 7 main theme footer?
Hi,
Sure. You can remove it completely in Theme Options > Branding.
yoast seo Version 7.4.2 cannot work in the7 6.4.3 please solve,
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Solved.
Hi There,
I’m installed The7 Small Store, but there a problems.
1. Slider Revolution not show. 2. I change image on Fancy Media with different image. But not working. Image still not loading.
Thanks.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi there,
I’ve just installed the “expedition” demo site on my domain, but I noticed that the site became extremely slow. Even after installing caching plugin the site performance is far from good with 1.7 MB of CSS, 1MB of JS and ~500K of fonts. Do you have any recommendations how to speed it up – fav caching plugins, settings, etc.? I need to improve the site performance prior launching. Thanks!
Hi,
Are you comfortable posting your website address here? – I’ll check what performance bottlenecks on your website are.
Thanks!
M.
Yes, sure! Here it is: http://travel2bulgaria.com/
Thanks
Thanks you.
If you take a look at developer console you’ll notice a huge amount of missing resources and JavaScript errors. They block page rendering. Looks like the theme got somehow damaged. Possibly this is result of caching plugin incorrectly trying to minify and combine them. Please get in touch with our support, so we can tell for sure.
Secondly take a look at Pingdom test result: https://tools.pingdom.com/#!/emm9wt/http://travel2bulgaria.com
You have huge images on the page. While we can do it on the theme demo (because these images will be replaced anyway) you can’t afford it on production website. Images should always be optimized.
You will also need to enable gzip compression and set up browser caching.
Hope this was helpful.
If I were to use more than 4 product gallery images, can I put them in a slider below the big image? For now as I see if i put more then 4 images the 5th image etc goes in the 2nd row?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, for now I would just like to know if the theme has that option
Hi
I put Add to Cart button and Book Now button, but the location of these buttons get awkward (the buttons are vertically lined up. I want them to be horizontally lined up) when it is set in option.
Plugin – Woocommerce Quick Buy Example page – http://etourismkorea.cafe24.com/koreapackagetour/seoul-trick-eye-museum-ice-museum-love-museum/
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi there,
is there a chance to deactivate the cookie “devicePixelRatio”, which comes from The7 theme.
Thx!
Hi,
“devicePixelRatio” is required to let theme know which version of images to serve the client: retina images or regular ones. It does not track or identify a particular user in any way.
With 99.9% certainty you are already using cookies on your website. And, therefore, have a “cookie notification” already set up. That notification covers the “devicePixelRatio” as well.
Hope this answers your concerns.
Thank you for removing the cookie with V.6.5 
Our pleasure
I just purchased my 7th copy of the7 in 6 months! The customer service is only one of the reasons. I am now just starting to get used to inserting my scripts in the “additional scripts”, whereas I always put them into Theme Header before. I have a div with content (which uses a css style to place it at the top right of every page) that I have been inserting above the close html tag so my “made in USA” image is at the top of every page. I wonder if you would consider an “additional html” box in future revisions that would augment the “additional scripts” and “additional CSS” boxes
Hi,
Thanks for feedback!
Though I’m not sure many users will benefit from such feature, your request got me thinking. We can add a number of hooks into our templates so that people can easily inject their custom code via very simple plugin and without the need of creating a child theme or editing theme files. This also covers the scenario that you’ve described.
Forwarding the request to our dev team.
great, thanks!
I have bought a couple of licenses and I am thinking about acquiring two more. I like the great variety of options and the facilities that your theme offers.
I want to use your template in another site but before buying a extra license I would like to confirm the compatibility with some customs plugins. But I have days that I can’t use the Main Demo, I have tried with other Pre-Made Website and everything is OK but the main one doesn’t work. I have everything right in System Status, but when importing the content the process stops and in the end it only says “Import Failed” .... Is there anything else that I need to fix?
Hi,
It’s hart to tell without taking a look at your server environment..
Can you please get in touch with our support and ask your ticket to be assigned to Artem?
Thanks!
please can u do a hotel or resort demo with a simple booking setup?
or if not are there any booking features in wpbakery to carry a date input to the booking page?
Hi,
Thanks for feedback!
We were actually already looking into it. But booking for hotels and restaurants is kinda tricky: you have so many different booking systems / plugins / etc. that it is impossible to choose one over others. That’s the main reason we have not done it yet.
I will forward your request to our guys though.
Can u just have a fancy form that can take the calender picker date from the front page and send it to the bookings form fields page? It doesn’t have to be a full on booking system, just a quick pay on delivery type setup for now. It would be so amazing to have a hotel or resort booking demo to install.
Hi,
You can try Contact Form 7 + some Date-picker addon.
Hello, I want to ask. How can I see my ad when I browse through my mobile phone? It only gives you your template. I have the latest updates. Thank you
https://www.youtube.com/watch?v=cglkSc48zcUHi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hello, is it possible to install custom fonts?
Hi,
It is possible to embed a custom font, but it requires a bit of coding.
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
