779 comments found.
Hi,
Im working on a site with your theme (great work by the way) and just had a couple of small issues.
The wordpress admin bar has disappeared on the front end of the site, only showing in the /wp-admin/ dashboard. This occured when configuring my popup forms (using contact form 7 and popup maker).
I am using the button on the pricing packages to display the popup, but 1 of the 3 has stopped working.
Using the following selector worked previously, but has stopped displaying the popup form:
:nth-child(1) > .vc_column-inner > .wpb_wrapper > .rt-pricing-box-1 > .rt-btn > a
Any info or help would be much appreciated
Cheers, Will
Hello, Can you please send me url & admin access to support@radiustheme.com We don’t hide admin bar.
Thanks
hi,
I have set the products in my store. But some product images are cropped from sides pls help me how to correct this.. pls check the followig link…
https://dgodfitness.com/store/supplements/will wait to hear from you soon
Hello,
Follow one size then re-size in photo shop first then upload look this site is good i think https://dgodfitness.com/product/now-sports-chromium-picolinate-100-caps/
Before upload delete previous image first.
Thanks
very good theme…. a lot of options and a wonderful support team… they have always helped me sometimes even on sunday…
Thanks a lot sir.
hi,
what should be the recommended image size for woocommerce products ?
Hello,
Better you test 1/2 product with different size like 800×800 px See how it look.
Thanks
Hi, is is possible to remove the price/unit in the GymEdge Pricing box? Also, the age and weight in the trainers section?
Hello, About Age and Weight, yes just keep those fields empty to hide these.
About price/unit, you want to hide both or only unit? If both you can add the following custom CSS from “Appearence => Customizer
.rt-pricing-box-1 .rt-price { display: none; }
If you need more help regarding custom CSS please drop us an email at support@radiustheme.com with Site URL and Admin Access.
Thanks
Thank you! I’m using the one page homepage but linking to blog pages also. Once on the blog page, the links to one-page homepage don’t work – what can I do to fix this?
Yes for one page menu need to change for blog page. mail me admin access I will make it for you. support@radiustheme.com
Thanks
I’m just building it locally at the moment, will mail you when live! I’m struggling to add in phone and recaptcha in the same style of the contact form… any advice?
ok phone no will get default input box style
Re-captcha come from google can not style it
After upload server I can check Phone no field.
Thanks
Hi, I’ve emailed you in regards to this but haven’t had a reply. Could you please assist in editing phone field and updating blog page?
Hello,
Replied you send user pass but no site url I need url.
Hi, I need to change some names, ex in schedules (Monday, Tuesday…) in Russian. How can I do it?
Hello, Thanks for purchasing our Theme.
Please translate the Gymedge-core plugin and Theme file.
Thanks
Hi, I’m trying to upload the theme into wordpress, but I’m getting an error message stating ‘The link you have followed has expired”. I can upload the child theme without a problem, but need the parent theme to upload. I have updated the php to v5.5, but have no option to update further.
thanks
Hello,
May be upload limit issue. You can upload via FTP.
Please update PHP version atleast 5.6 best is PHP 7 that increase site performance.
If still face issue then send me WP admin and FTP access support@radiustheme.com
Thanks
Hey when I try to upload my custom logo icon to show up in a browser, I just get a black box and my logo isn’t showing. I’m using .png file for the logo.
Hello,
You mean site main Logo or favicon? Can you please send me site url I will check? send support@radiustheme.com
Thanks
Can I change header in this theme?
Hello,
You mean want to customization header? We have pre-define 5 style. Which customization you want? After purchase send me access I will apply this for you.
Thanks
suddenly the list of trainers dissappeared from front page. Only 2 show but on back-end, they are all there.
can you advise please? https://newarkironboundfitness.com/
Hi, May be image missing. Can you send me WP admin access I will check?
Thanks
When trying to import Demo Content I get this message:
Failed to create tmp table _fwbk_wp_wc_download_log. Can’t write; duplicate key in table ‘_fwbk_wp_wc_download_log’
Do I need to reinstall the theme r is there an easy fix?
Thanks
Hello,
Thanks for purchasing our Theme. We have alternative XML data import option. you can try that or Please send me WP admin and FTP access.
Thanks
Can you explain quickly how to import via XML data import? Is that the manual import option?
Trying to download contents manually I get the following message:
Gateway Timeout The gateway did not receive a timely response from the upstream server or application.
Please send access support@radiustheme.com I will try.
Email sent
please send me site/ admin url
Hello,
I asked a few months ago about the multiple gym-classes, if i have 2, 3 or 10 gyms in the same city, can i use this theme and set-up for every gym an separated schedule ?
Gym Adress 1# will have different classes and schedules to Gym adress 2# and so on ..
Thank you. Have a nice day Dan.
Hi, Yes sir I have noted hopefully next update I will add this feature.
Thanks
Awesome, until this feature is done, if i`ll buy the theme, how can i temporary disable the classes functions ?
You just skip add data in class post type.
Were can I disable on the trainer page the trainers links (I only want to display the foto and name). Can you help me with that, please?
Thanks.
Hello, Which addon you want unlink. Don’t have this option if you send me WP admin & FTP access I can add this for you. support@radiustheme.com
Thanks
Hello. In the tutorial, he says that: You can set up your contact and social info which are displayed in Top Bar. To do this, navigate to Appearance -> GymEdge Options. Then go to Contact & Socials tab. But I don’t have this option. Maybe this is changed? Where can I find ‘contact and social’?
Sorry, how can I send a screenshot? I don’t have this option about Contact and Social. Thanks
Please send support@radiustheme.com
Hello, my problem is fixed. Thank you
ok nice !! Where was the issue?
Hi, looking ok so far, but adding a class, is there no date to add? Bit poor if the classes cant be added for a year. Not just on week to week basis is it. Thanks
Hello, Thanks for purchasing our Theme.
Sorry Sir we don’t have date base schedule.
We have day & time base schedule like which day and which time.
See our 3 schedule Routine (Day & time table layout), Schedule by day (Filter by day) & Schedule by class (Filter by class).
Thanks
Ok, so if i dont use your classes, and install another events calendar, see link, where do i find the archives text so i may remove or edit or use css to get rid of this text, link here, http://motive8me.com/dir/events/
Yes Sir right event calendar plugin you will get this feature.
Use the event calendar shortcode into page then page title will show in banner. Archive text come from WordPress default.
Better use page so show page title in banner or use this css to hide it.
.post-type-archive-tribe_events h1.entry-title {
display: none;
}
If want to remove from code then send me access I will remove it support@radiustheme.com
Thanks
Thanks for reply, how do i add to a page ?
Could you let me know where to delete or edit code? The css method is making header small, and i see to use page and add code, you need pro version, or another wordpress plugin. Thanks
Please send me admin access I will check how event calendar shortcode call. support@radiustheme.com
Hi!
I bought the GymEdge Wordpress Template and after I activated and installed the plugins, my WP admin area stopped working. When I try to access I get the following message: “Fatal error: Declaration of GymEdge_VC_Title::shortcode() must be compatible with that of RDTheme_VC_Modules::shortcode() in /home/storage/7/0f/fc/ctdominato/public_html/wp-content/plugins/gymedge-core/vc-modules/title.php on line 102”
Could you help me solve this problem?
Hi! I have solve the problem. It is just a PHP missconfiguration. Thanks.
ok good seams PHP version related issue.
I‘m planning to purchase your theme for a dancing school but I have one question: What happens when you click on „Join Now!“? Is there any possiblity to get the selected class listed at the contact form? Is there any add-on to sign up to specific classes?
Thanks, Nico
Hello,
Thanks for your interest on Gym Edge Theme. Sir in join now button you can add any url link if you want to link with contact page then you can add link. Each class has option to add join now button url.
Thanks
Is there a way to change the color of the pre-loader page? It is white and I can’t find where to change the color to match the dark-themed website.
Hi,
Yes you can change it from Theme Option https://radiustheme.com/demo/wordpress/gymedge/docs/#preloader
You can generate image from here https://icons8.com/preloaders/
Thanks
Hi. Thanks for the reply. I know how to change the actual preloader, but how do I change the white background?
You mean page background? All page background by default white.
Greetings. I purchased the theme. Can you explain how to do an import of demo data so I have a complete setup of Gym Home5
Hello,
Please a take a look of the documentation https://radiustheme.com/demo/wordpress/gymedge/docs/ Video https://www.youtube.com/watch?v=g7oNJipelvw
If can not figure then send me WP admin & FTP I will import demo data for you. support@radiustheme.com
Thanks
Hi , I download the gymedge theme in wordpress i can’t even install the pugin in. They say i can’t install Woo comerce neather when it supposed to be include in the theme. Can you please help me.
Hello,
After install Theme it give message to install required plugins. You can select and install.
Woocommerce install from wordpress.org you can download from wp.org and install.
Thanks
