Discussion on Nuovo - Social Media, Digital Marketing Agency, SEO WordPress Theme

Discussion on Nuovo - Social Media, Digital Marketing Agency, SEO WordPress Theme

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Esmet supports this item

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117 comments found.

I bought the product, but I waited 3 days for support, I opened the ticket 3 days ago. still not answered

Hi slmkahraman,

I apologize if we have delays on first days of week, we on it to add backup staff on weekends to prevent influx.

Thanks

Why is not bootstrap 4?

Hey there,

We plan to update our theme to bootstrap 4 with our next version release.

Thanks

Hi. Thanks for the update. Which files should I replace to update my theme?

Thanks

Until today. I was not answered. in the ticket #1598213

Please check your ticket. Updated!

Hello, I’ve left several messages in support. It’s been over a week and no answer. I understand the need to here sales but Duke it is would like to have a working website and this theme has broken since the woocommerce update and I can’t continue with my site until this is fixed. Again, sorry for posting here but it seems your support for sales is more important than the customers who bought your product.

Hey MBonner,

We’ve already updated theme files and woocommerce compatible with 3.4+ version, we’ve also replied to your ticket on our support forum.

Thanks for your patience.

Hi,

The demo is loading a file called: https://codebean.co/goseowp/wp-content/uploads/sites/3/2018/04/nuovo-logo-light.svg

That file is not available on your server, which causes the websites load time over one minute. Where can I find that file in my website to have it removed?

Oh nvm! I found it, it was in the first footer widget

Hi Jeroen1992,

Glad to hear you got everything running up correctly!

Hi, the sliders for the digital marketing termplate is not working. How do I resolve this?

Hi edwena,

Can you please open a ticket on our support forum – https://codebean.ticksy.com/ and include some more information about the problem or if you can provide a screenshot of error.

Thanks

How do I edit page 404?

I did not find her.

Hi LordZumbi,

404 page is not a page created via dashboard it is custom page 404.php on theme files, in order to edit it you need to edit code.

Thanks

Congratulations. by theme. Very beautiful indeed.

Hi, I would like to use your theme to build a multilingual site with WPML, however, there is no language switching feature on the header from your demo theme, is it easy to add, or could you provide a code for that. Thanks, Daniel.

Hi danieltse,

Unfortunately we don’t have this option at the moment and it requires extra code customization which we don’t have it actually.

Let us know if you have any further question!

Thanks
Esmet

Is this 100% compatible with memberpress?

Hi inpresif,

Unfortunately we didn’t test it with memberpress plugin yet!

Thanks for your interest

i have problem with slider revolution main_home_slider not found.

Glad to hear you solved it, hope you enjoy using our theme :)

hi, first off all , let me give you a feedback…. amazing product, extra value for the price!!!!!

then a problem to fix, http://marketinglab.io it’s coming a black box behind menu, how to remove that?

i see disappear if i unceck the box in Apparence uber menu show all main menu —> if i uncheck this box, disappear the box behind the menu but makes menu look horrible…

please can you help me to fix it?

thanks

Hi tototexas,

Thanks for your kind words, we really appreciate it.

Please on dashboard go to Appearance -> UberMenu -> Basic Configuration and on section Skin choose None.

Thanks

Hello, I need help importing demo data.  it does not come complete is missing icones and menu.

Hi LordZumbi

Regarding to the menu we’ve made a guide here – http://codebean.co/documentation/nuovo/menu/ and for the icons missing could you please open a ticket https://codebean.ticksy.com/ with your dashboard login info we’ll take a look why is that happening.

Thanks

Hi,

I can web design but I am still pretty new to wordpress so everything is still slightly confusing. I just bought the theme i’m having problems with my menu, I can’t get the font to change colour when hovered over and get the underline under it even tho I have changed it in all the settings. Also for some reason 2 of the menu items are to close together, they are in the correct places but the services button is to close to the blog button and it wont resolve no matter what I try, I’m sure it’s only a little fix but I was just wondering if you can help my out with this.

But I love the theme:) Thanks.

Hi MillionMarketing,

Thanks for choosing our theme. Please open a ticket here https://codebean.ticksy.com/tickets/ and provide with dashboard login info we’ll be happy to help you.

Thanks

hi,

how can i change portfolio permalink, for example website.com/studies/

Hi there,

We’ve used a custom page with WPBakery Page builder to create the portfolio page, so you can easly change the page permalink like this – https://prnt.sc/jhoyev

Thanks

ok , but ı want to change “portfolio”, not page or single portfolio page name , you can see on this screen,

https://drive.google.com/file/d/1rsQLNicijYImJBjPCUFFDDk6gzfpnGgI/view

example ;

www.domain.com/portfolio/case-1

I want this type;

www.domain.com/speakers/case-1

Hi serhatbicakci,

We’ve used a plugin to show the portfolio and there is official docs on how to change labels or other arguments. Actually there is no settings form on dashboard to change that.

Take a look here please -https://github.com/devinsays/portfolio-post-type

Hopefully this will help you.

Thanks,
Best Regards
Esmet

Very nice, just a heads up. From the demos, how many plugins are extra paid ones?

Hi inpresif,

We’ve packed with theme premium plugins WPBakery Page Builder, Revolution Slider, UberMenu and ACF Pro with comes with acf repeater, gallery and flexible content.

Let us know if you have any further question.

Best Regards,Esmet

It’s been 4 days and my issues is still not resolved, even I have submitted ticket and emailed you, are you planning to help or not?

Hi nightlifeinc,

We’ve replied to your ticket and your issue is resolved, take a look please.

Thanks

Hi daneshjooyar,

Unfortunately we dont have rtl ready at the moment.

Thanks

Hi, may i know how to contact you for customer support? I have purchase the theme already

Hi jamesyong

We’ve just seen you’ve actually opened a ticket at our support forum http://codebean.ticksy.com/ and we’ve already replied you there!

Thank you

hi , i have 2 questions

1) if i can sell my service on regular license…. 2) if you can add price packgese in 3 colums

thanks and congrats for the template…. TOP!!!

Hi tototexas,

1) I’m not sure if I’m getting right your question, if you mean manage payments and clients to order services – Unfortunately this is not possible for now.

2) You can add pricing packages in any columns you want 3 – 2 – 4 etc..

Thanks,
Kind Regards,
Esmet

Hi, I just purchased this product and I’m loving it. I just wish I could increase the size of the logo a bit beyond the 60 px height, like for 100px for example. can you help me?. Thank you.

Hi Tomich76

Please submit a ticket here https://codebean.ticksy.com/ and provide us with your login dashboard info and we’ll extend maximum height on logo settings.

Regards,
Esmet

May i know if your theme support advanced mega menu items or is compatible with this plugin Hi, i’d like to know if i can include a mega menu like this https://wordpress.org/plugins/quadmenu/

Hi calzadostore,

Actually we’re using UberMenu plugin to create our mega menus. I’ve just tried quadmenu plugin and it seems it can be implemented but not automatically compatible, so it needs some customizations.

Thanks for your interest. If you’ve any other question, feel free to ask.

Regards,
Esmet

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