22383 comments found.
Fallback font-families for Google fonts?
Hello, I want to set the default body font-family for my site to the Raleway Google Font, but if I do this, I do not see a way to specify the fall-back font families. Is this done automatically somehow, or how can i specify the fall-backs? I would usually set it as “Raleway, Geneva, sans-serif”. Please advise so I can be sure I have fall-back fonts specified.
Hi,
This is AJ the theme developer.
Technically because it’s a Google font it doesn’t need a fallback. Fallback fonts are used for browsers that don’t support a specific font. For example you may want to use Helvetica but that’s a mac font so you would have to set Arial as the fallback for Windows. Your Google font loads before your site even loads so it will always exist on the site and will load for all browsers.
- AJ
Hi AJ, I first site using Total went live last week and is going very well! We had an update to Woocommerce today (to v3.4) And it generated this notice:
Your theme (Total Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
I am aware of those files in the child theme – can I replace them with the new versions, or have they been edited by yourself to work better with Total?
Thanks!
Neil
HI Neil,
If they are in your child theme then you or someone else working on the site copied them over and potentially modified them.
That said there are 2 files inside Total – https://cl.ly/rov6 – that need updating. I will push out a quick Total update soon with the updated files (I already updated them locally in my dev environment). I generally way about a week before pushing out WooCommerce updates because in the past WooCommerce has been known to “f-up” updates. When they launched their last big update I released a full update to Total and then they re-tracked their update and released the older version then re-released the update some days later. It was a huge pain in the butt for everyone. I usually recommend waiting a week or so to do a big WooCommerce update (unless there are big security fixes) to prevent wasting time.
- AJ
Thanks AJ, I can’t recall me copying those across, but anything is possible! I’ll move them somewhere safe and see if it breaks anything.
I agree about Woo updates, and the only reason I installed this one promptly was because of the GDPR…
Look forward to your release.
Cheers.
Oh and by the way, the 2 template files that need “updating” don’t actually need updating for 3.4 to work – the changes that were made aren’t crucial it was pretty much just code commenting and cleaning up the spacing.
I’m trying to verify my license via the theme panel, but it just gets stuck and spins indefinitely after I click activate. The site is rchs.on.ca Help?
Hi,
If you log in and visit this page – http://rchs.on.ca/wp-admin/admin.php?page=wpex-panel-theme-license&troubleshoot=1 – do you see any specific error notice?
- AJ
Says status ok
That is very strange!
Ok, so the license is only used for auto updates so you shouldn’t have any actual issues using the site without it and at your time you can submit a private ticket with temp logins and the license key you are trying to use, so I can take a look – https://wpexplorer-themes.com/support/ – simply request your ticket be assigned to me “AJ” so I can get this resolved for you incase I need to set it manually.
- AJ
Hi AJ,
So I am having a small issue adding some custom CSS to a Contact Form 7 form I created. Basically, I have a list of checkbox items that I want to display in a block and not inline. I added this code to the custom CSS panel: span.wpcf7-list-item {display: block;}
However, it doesn’t seem to work. If I refresh the page, I see it displayed as a block for like a blip and then it goes back to inline. Any thoughts? Here is a link to the page with the form: http://tmcorchestra.org/HOME/volunteer/
Thanks!
Hi,
Your CSS is just not overriding. This will work:
.wpcf7 span.wpcf7-list-item { display: block !important; }
- AJ
Thank you!!!
Hi please check my ticket in arash0_z@yahoo.com Unfortunately, my problem has not been resolved yet in visual composer freeze and save page freeze. Please, within a time interval of 10 to 30 minutes testing, If necessary, turn off the plugins To find out which one is the problem. I did it but did not get it. I can not do anything. I increased my hosting section And I used the other browser, but my problem was not resolved.
Hi,
This is AJ the theme developer. My staff assigned the ticket to me but I didn’t have internet for a few days. I will get back to you in a bit. Thank you for your patience!
- AJ
I tested on another computer and browser, My problem has not yet been resolved, Should I upgrade the server؟؟ Hosted says the resources are low.
Obviously if you want a fast and good site having a good server is important, especially with WordPress that is very resource intensive. I would recommend a good hosting company like Flywheel, WPEngine or Kinsta. There are a lot of companies that claim they work well with WordPress but most of them are extremely slow shared hosting solutions.
I know my staff replied to you but I’m going to log in right now as well to double check myself and reply back to you as well.
- AJ
Thank you for announcing the results of the reviews, Because I still have problems. The cost of hosting is high for me and I can not afford it.
My problem is with Visual Composer, Which interrupts communication with the server.!!!
I just sent you an email. While the issue may e when using the Visual Composer it doesn’t mean it’s a Visual Composer issue it can still be a server related issue (running out of resources is usually the cause). Hosting companies don’t always offer the best support and it’s easy for them to blame a plugin instead of telling you that the server isn’t fit for the job.
I would like to log in via FTP to take a closer look at your server settings and check out the error logs file to see if anything stands out.
If you can reply to my email with the logins I can do that 
- AJ
Hi, I got a big issue since à update to the last version. My site is very slow now. Could you help me please ?
Error in event handler for (unknown): SyntaxError: Failed to execute ‘insertRule’ on ‘CSSStyleSheet’: Failed to parse the rule ’::content .CollisionAdMarker, ::content .ad-635×40, ::content .ad-ex, ::content .ad-outlet, ::content .ad-top-in, ::content .ad350r, ::content .adGoogle, ::content .adVideo, ::content .ad_buttom_banner, ::content .ad_perma-panorama, ::content .adblocks-topright, ::content .adlsot, ::content .ads-movie, ::content .ads_300×250, ::content .adsens, ::content .adspot1, ::content .adv_630, ::content .advertThInnBg, ::content .advertiser-links, ::content .alternatives_ad, ::content .banner-ad-300×250, ::content .block—bean-artadocean300×250-1, ::content .bottomBannerAdsSmallBotLeftHolder, ::content .c_ligatus_nxn, ::content .component-sponsored-links, ::content .desktop-aside-ad, ::content .entry-ads-110, ::content .fp-right-ad-zone, ::content .google-ads-wrapper, ::content .headAd, ::content .homepage_ads_fourthrow, ::content .inner_ad_advertise, ::content .lead-ads, ::content .main-column-ad, ::content .mod-ad-lrec, ::content .nbaTwo130Ads, ::content .pair_ads, ::content .pre-roll-ad, ::content .removeAdsStyle, ::content .rt-ad-leaderboard, ::content .sideBySideAds, ::content .slidead, ::content .sponsored-result, ::content .sub_cont_AD04, ::content .tm_topads_468, ::content .track_adblock, ::content .vw-header-ads-leader-board, ::content .wpi_ads, ::content [...]
Hi,
Where is your website hosted? 99% of slowness issues are caused by a slow server. But it’s also possible that there is a plugin on your site slowing things down.
Can you let me know where and on what plan your site is hosted as well as share the URL so I can check?
The theme itself should be very fast by default and in fact with every update it should be faster because I make use of newer PHP functions.
- AJ
ps: Some customers install plugins to check site queries such as this one – https://wordpress.org/plugins/query-monitor/ – for testing speed and those can actually make your site extremely slow, especially if not on a good server.
<div class="vc_single_image-wrapper"><img width="980" height="363" src="http://myproject.test/wp-content/uploads/2018/04/images.png" class="vc_single_image-img attachment-full" alt="" srcset="http://myproject.test/wp-content/uploads/2018/04/images.png 980w, http://myproject.test/wp-content/uploads/2018/04/images-600x222.png 600w, http://myproject.test/wp-content/uploads/2018/04/images-768x284.png 768w" sizes="(max-width: 980px) 100vw, 980px" /></div>
But in my live production
<div class="vc_single_image-wrapper"><img width="850" height="363" src="http://myproject.test/wp-content/uploads/2018/04/images.png" class="vc_single_image-img attachment-full" alt="" srcset="http://myproject.test/wp-content/uploads/2018/04/images.png 850w, http://myproject.test/wp-content/uploads/2018/04/images-600x222.png 600w, http://myproject.test/wp-content/uploads/2018/04/images-768x284.png 768w" sizes="(max-width: 850px) 100vw, 850px" /></div>
I remember it is something do with the template row. It will change the margin of the whole page. I can’t really find it…
Hi,
To be honest I don’t know what you are trying to do or what issue you are having. Can you explain?
If you are just looking to insert a single image to the page and give it a max width, it’s easier using the Total Image module – https://cl.ly/roph
- AJ
Hi AJ, I recently updated our theme, and for some reason any updates I make in in Visual Composer are not being reflected on the website. Not sure what’s going on, can you take a look? I can send over access privately.
I have created a new row with a couple modules inside, they don’t appear on preview or even if I update the page. Also I tried to add some widgets in widget area, those are also not working. Thanks. 
Hi guys checking it again, I haven’t got a message back here… or on the slack channel, are you super backed up?
Hi,
This is AJ. Yes, sorry about that – last few days I had limited internet access.
What you mention sounds 100% like a caching issue. If things are saving in the backend but not showing up on the front-end the only reason for that is caching.
However, it’s possible there is a child theme issue or something else. If you sent private logins I’ll go and have a look and get back to you. Thank you for your patience!
- AJ
Cool thanks, it seems like that has been resolved. I did PM you on slack with login info. The widgets are still not working, but I just did what I needed to do on page instead. so that’s fine.
thanks!
I need to disable the footer conditionally. Specifically, I need to hide it on all Staff posts. Can you please tell me what the snippet would be? I am using the footer builder if that makes a difference.
Hi,
This is Aj the theme developer. Thank you for your patience I had limited internet access (something out of the norm). Disabling it for all staff posts is very simple. See here:
add_filter( 'wpex_display_footer', function( $bool ) {
if ( is_singular( 'staff' ) ) {
$bool = false;
};
return $bool;
} );
This would go in your child theme’s functions.php file – http://wpexplorer-themes.com/total/docs/child-theme/
- AJ
Hi, in Themes, I click Update for version 4.6.6.1, it fails. Thanks
Are you getting any specific error message? Usually this happens if the server’s upload limit is too low. Can you make sure it’s at least 20MB.
- AJ
I just tried again and all went OK. Must have been a network glitch before. PS My upload limit is 64MB. Thanks for your great Theme!
Great, glad it worked!
I hope you are having a great holiday weekend and hopefully spending some quality time with family and/or friends!
- AJ
Hi AJ,
I have managed to customise the search results page in keeping with the look & feel of the site. I have a last question on that score: if no search results are found, meaning that the test display is short, the footer is not forced to the bottom of the page and the page background displays underneath the footer space. Is there anything I can do to force the (custom) footer to the bottom?
You can see what I mean just going to therussiantrilogy.com and typing some jibberish in the serach bar.
Thank you for your advice.
Hi,
This is default behavior for any site, but there is an option to force your footer to the bottom no matter what the page length is – https://cl.ly/rixg
The wording may be a bit weird, but technically this is referred to as a “fixed footer’ 
- AJ
Thanks a lot AJ
Hi guys,
is it possible to move a left sidebar on mobile devices to the right / bottom?
Hi,
By default the left sidebar should display at the bottom on smaller mobile devices. However, on larger tablets it will still be on the left. If you want to move it down you simply need to alter your mobile widths to make the content and sidebar 100% for tablets – https://wpexplorer-themes.com/total/docs/customize-your-layout-widths/
- AJ
Hmm I am on a iPhone X and it displays on top of my mobile screen. Isn’t there something you can rearrange default withs for newer phones?
The iPhone X is still small enough to be included in the mobile device sizes and the sidebar should definitely show underneath unless you have tweaked your site widths and it’s causing an issue or you have responsiveness disabled. Can you share the URL?
You can see here, testing in chrome how it should work in the iPhone X – https://cl.ly/riAV
- AJ
Hey ho,
i use your theme on a site where I sell plugins on codecanyon: https://plugins.db-dzine.com/woocommerce-group-attributes/faq/attributes-aligned-left/
This is a custom post type we created.
Hi,
Thank you for your patience I had limited internet access (something out of the norm).
So the sidebar on this page is actually part of the helpdesk plugin you are using – https://cl.ly/rniY – so to actually move it down you need to modify the HTML so the sidebar comes up second in the html. Can you contact the plugin developer to see if there is a hook available for that. Or maybe the plugin has the ability to disable the built-in sidebar and instead set the layout to the Total sidebar layout which you can easily set – https://wpexplorer-themes.com/total/snippets/altering-layouts/
- AJ
@package Total WordPress Theme
?
Anyway to limit the pagination numbers? I want to keep it one role on mobile. Right now after page 5 it will show 13 block included next/previous (unlucky number lol)
https://www.wpthaiuser.com/page/6/There is a filter available you can use in your child theme named “wpex_pagination_args” to alter the pagination arguments. Example:
add_filter( 'wpex_pagination_args', function( $args ) {
$args['mid_size'] = 2;
return $args;
} );
More info: https://codex.wordpress.org/Function_Reference/paginate_links
- AJ
Thank you so much AJ. It is perfect with the code above change number to 1. Now even with 320px screen size and the ten digit. I also tried to exclude the prev_next too but it is not a good UI, even though I think not many people use it. So I choose to decrease the padding and then increase the font size instead so it is easier to click on mobile. I found myself spend time on little details like this.
Have a great day!
Hi AJ, I need to add custom meta data to blogpost (both archive and singular). My client wants to show author, photographer, category and date. Meaning I have to find a way to get photographer in as a custom field.
Is there any easy way or do I have to use ACF and call for it in both blog-entry-meta.php and blog-single-meta.php? Thanks, Tonny
Hi,
Adding custom meta isn’t hard. If you want to hook into the Total page settings you can. Here is an example snippet showing a few different things you can do – https://wpexplorer-themes.com/total/snippets/adding-fields-page-settings/
Of course ACF is another way to do it.
Now to show it on the front-end depends on where exactly you want to display it. There are filters you can use to add new “blocks” to your entries and posts. Example: https://wpexplorer-themes.com/total/snippets/custom-blog-entry-blocks/
But if you want to add it to the current meta next to the category/date then you would do so like this – https://wpexplorer-themes.com/total/snippets/alter-meta-sections/ (you can edit the output of any meta “block”, remove items or add new ones).
Never edit the template files like blog-entry-meta.php and blog-single-meta.php – anything in Total can be tweaked via a child theme functions.php file without overriding theme files which means less potential issues with future updates and easier updates 
- AJ
Hi WpExplorer.
Is there anyway to use shape dividers between sections / rows? According to VC it should be built in:
https://visualcomposer.io/docs/design-options/shape-divider/...I want to get headers and and titles in slanted / skewed top and bottom dividers like on this site:
http://hoengefterskole.dk/linjefag/global/And one more question: Is it possible to make an overlay-menu, so that a topsection with a background image can be placed in the top of the page, just like the site mentioned above… http://hoengefterskole.dk/linjefag/global/
Here is my own site, you can see how I am trying to clone a bit 
Have a nice day,
Kim
I can see that my questions regarding row seperators could be resolved by using an add-on to WPBackery Page Builder (VC), but do you have any experience in which of the three big ones works best with your theme?
- Massive Addons
- Ultimate Addons
...I cant get row-seperators to work with Composium-addon, because they say that Totals way of handling row uses VC’s row-hook first, and therefore additional chnges / hoos, cannot be used. If that is the case, I guess that all VC-Addon will have the same difficulkty making shaped row dividers?
Hi Kim,
I am actually looking to add this sort of thing in the next bigger update (no ETA right now though).
I have a lot of customers using Massive Addons and Ultimate Addons and never had any customers open theme related issues so I assume both work well. However, both are HUGE plugins so you need to make sure you have a good server (you should anyway) otherwise things could get pretty slow, especially in the backend.
And if all you want are row separators it may be overkill. You can also achieve a row separator by simply inserting an SVG into your row then using a little CSS to move it.
In terms of Composium, WPBakery doesn’t have any ‘row hooks’ so I don’t know what they mean. Maybe they are using incorrect terminology. Total does place the vc_row.php file inside the theme though to make a couple minor additions it’s possible that plugin also requires some manual tweaks and they place the template inside their plugin but the theme takes priority.
You can alway ask the plugin developer to reach out to us and we can test full compatibility – https://www.wpexplorer.com/contact/ – I am more then happy to add any tweaks needed in the theme or work with them so they can make tweaks to their plugin to ensure full compatibility.
For example when you install Massive Addons Total removes all of it’s built-in parallax settings to prevent conflicts with the Massive Addons parallax options. I can do similar tweaks for Composium if needed.
- AJ
ps: I am the theme developer 
As always, excellent and polite support, so thank you for that. I will just wait for your next update (I might buy Massive Addons, sound like Total supports it well
.
Hi AJ,
I am trying to get the following done on a new website: I want to display the portfolioitems in a predefined format. So I created a template using WPBakery Page Builder to get stuff in place. All fine. The correct templates are triggered by some scripting in functions-file of child theme. All still fine.
I would like to display 2 more things using the template: 1. The category name of the current item; 2. The category image (with link to cat-page);
I searched in default content blocks in WPB. I was hope for example that I could use the Total Image block to do 2 and the Total Heading block for 1, but unfortunately… 
I hope my question is clear enough and hope you can help me in some way.
Regards, Bjorn
Hi Bjorn,
So you are using the dynamic template function correct? https://www.youtube.com/watch?v=eGYuBjqkj8Q
To display the category name you can easily via “Post Terms” module. Now for the category image there really a built-in setting, but you could easily create your own shortcode for this. Total has a function named “wpex_get_term_thumbnail_id” where you pass on the ID of the term you want to grab the thumbnail for and there is also a “wpex_get_first_term_id” function to grab the first term of a post and you can combine these with the wpex_get_post_thumbnail function to return the image – https://wpexplorer-themes.com/total/docs/total-post-thumbnail-featured-image-helper-functions/
Example:
add_shortcode( 'myprefix_post_category_thumbnail', function() {
$term_id = wpex_get_first_term_id( get_the_ID(), wpex_get_post_type_cat_tax() );
if ( $term_id && $term_thumbnail_id = wpex_get_term_thumbnail_id( $term_id ) ) {
return wpex_get_post_thumbnail( array(
'attachment' => $term_id,
'size' => 'full',
) );
}
} );
Then use the shortcode “myprefix_post_category_thumbnail” (rename to whatever you want) to add it via the shortcode module.
- AJ
note: This code I wrote just know off the top of my head, it should work but if you have issues let me know.
Hi AJ,
Tanks for your quick reply. Yes, I am using the dynamic template function, but using the functions.php instead of CPT UI. That works fine for me.
Why didn’t I see the Post Terms module myself. I’m working for some time with total now… 
The function you wrote isn’t working yet. The var ”$term_thumbnail_id” in the if-statement is empty so never equal to wpex_get_term_thumbnail_id( $term_id ) i think. What sould be put in the var?
Regards, Bjorn
Oh sorry where it says:
'attachment' => $term_id,
It should be:
'attachment' => $term_thumbnail_id,
And that should work 100%
Hi AJ,
Thanks for your great support again!
Dear friend,
we have a website that uses total theme and when we update it to the latest theme version the whole website crashes and we get a white screen of death. Tried updating via envato market plugin, via cpanel and via ftp and all crashed.
Additionaly i tried making a completely new installation of total theme and the moment i activate it or i live preview it i get a white screen of death. Any ideas why this is happening and how can this be fixed?
I search at the comments but i can’t find anyone with the same problem so this makes me wonder a lot.
Thank you very much in advance.
Best regards
Hi,
Most white screen of deaths are caused by an outdated version of PHP on the server or a child theme mod. If you can enable WP_Debug – http://wpexplorer-themes.com/total/docs/enabling-wp-debug/ – on your server, instead of a white screen it should tell you the exact error message which you can give me and I can let you know exactly what’s going on.
All the live demos and many customer sites are up to date so you shouldn’t be having an error, but if you do I am here to help and we’ll get it fixed up asap. I just need to know the actual error. Thanks!
- AJ
ps: There was a small bug in 4.6.6 but I released 4.6.6.1 this week so make sure that’s the one you are using to update. Also you don’t need the Envato Market plugin any more you can simply activate your license under Theme Panel > Theme License to get auto updates from the theme – http://wpexplorer-themes.com/total/docs-category/updates/
Thank you for your answer. I put debug on and i get the following error Fatal error: Call to undefined function get_plugins() in /home/polentaspark/public_html/wordpress/wp-content/plugins/envato-market/inc/class-envato-market-items.php on line 195 I have the latest versions everywhere.
Hi,
Ok so the error isn’t coming from the theme but the Envato Market plugin (which you can disable and delete since Total has built-in updates now, just add your license under Theme Panel > Theme License) but it’s actually not an error with the plugin. The function get_plugins() should exist in WordPress – https://codex.wordpress.org/Function_Reference/get_plugins – the only reason you could be getting this error is if there is an actually issue with WordPress. You may want to go to Dashboard > Updates and click the button to re-install WordPress just incase for some reason it’s been corrupt.
- AJ
Dear friend,
thank you very much, can’t believe that a plugin was causing so much trouble. Thank you very very much.
Hi AJ,
I want to buy a new license and rebuild this website with “Total”. But there is a problem. This website has been programmed by a private developer and also a special plugin. I have made an update to the latest version on a test domain of Wordpress and all plugins. The site is not compatible with new versions of Wordpress and others.
But now my question: If you look at this page, there is an overview of horses. Click on a picture to see the pedigree of the horse. This table seems to be the plugin he programmed or whatever.
Picture: http://bit.ly/2IyTWJQ http://bit.ly/2KzXYCj
If I redesign the website with “Total”, it is possible to create such a grid. So I need an input area that I can enter this data. This is very important, the data of the horses change very often.
I would like to do it new with Total, because it’s the best theme I’ve seen so far
And I now understand the functionality of the theme better and better.
I’m sending you a ticket with access to Wordpress. At the moment the Maintenance Mode is active. Therefore you will only see the pages when you are logged in.
Best regards
Hi,
So for the horses my recommendation would be to setup a custom post type – https://wpexplorer-themes.com/total/docs/adding-custom-post-types/ – for adding the horses.
For the details you can add it manually using theme functions (the page settings box). Example: https://wpexplorer-themes.com/total/snippets/adding-fields-page-settings/
Or using the popular Advanced Custom Fields plugin – https://www.advancedcustomfields.com/
Than you can build your post layout using the Dynamic Template function – https://www.youtube.com/watch?v=eGYuBjqkj8Q – most of the Total modules allow you to display custom fields for the value so it integrates well. Example: https://cl.ly/rhQH
However, I think that Pedigree would make more sense as a category and easier to manage which is what I personally would do. Example: https://cl.ly/rht6 – using custom taxonomies allow for greater flexibility – for example showing a list of horses from specific pedigree.t
- AJ
Hi,
I just bought a new license from Total. Now I have one more question. Where can I make a menu on the left and top visible? See screenshot. http://bit.ly/2wWIBSN In the customizer? I can’t find it.
I will follow your advice and set the pedigree as a category. I will then use the plugin Custom Post Type UI.
Thank you for your great support, as always.
Hi,
Awesome 
- To add a menu to your sidebar you can use any of the available menu widgets – https://wpexplorer-themes.com/total/docs/custom-menu-widgets/
- And if you want to add a custom sidebar for just “horses” you can as well. Either using a plugin such as WooSidebars or built-in theme functions and a little code – https://wpexplorer-themes.com/total/docs/custom-sidebars-advanced/
- The pedigree design shown here – https://photo-graphic-design.de/total/menu-pedigree.jpg – is very custom, this would probably require you registering a new shortcode to use with a dynamic template – https://www.youtube.com/watch?v=eGYuBjqkj8Q – or new content block – https://wpexplorer-themes.com/total/snippets/cpt-single-blocks/
I would imagine you would do this with some sort of table. Maybe you can take inspiration from the code on the current site.
- AJ
Hi, I did it the way you described it in the movie. It should look like on the screenshot. https://cl.ly/0m0g3W443N3C
But it’s not on the side. Why doesn’t it work with “Total”? Do I still have to set something in the theme? Did I not set something from the video you sent? I can’t find the mistake. Is it possible that you can check it in the backend? Then I’ll send access to Wordpress.
Best regards
Hi,
I’m not quite sure I understand what you want to do exactly. It may be best if you opened a ticket so I can log in and have a look at what you’ve setup – https://wpexplorer-themes.com/support/- because this is a more complex setup it may be best if you request your ticket be assigned to me (aj) since I am the developer.
- AJ
Hi, I already created a ticket yesterday and sent WP access data.
Best regards
I am trying to disable the header on my site. Docs are simple enough – uncheck enabled in the header section. This doesn’t work for me. Tried removing the menu and logo, but now the site title remains – header is still there. What am I missing?
Hi,
Are you following this guide? https://wpexplorer-themes.com/total/docs/enable-disable-site-header/
The option should be working, I double checked – https://cl.ly/rhKs
If it’s still showing after disabling it make sure it’s not manually enabled in the page settings – https://wpexplorer-themes.com/total/docs/page-settings-metabox/
- AJ